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Finesse Windows Limited

4.9

356 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

AUGUST 2024
MAY 2023
JULY 2021
May 2020

About

Finesse Windows supply & install beautiful, high quality, energy efficient & ultra-secure uPVC and Aluminium Doors & Windows, alongside Conservatories, Veranda Glass Rooms, Roof Lanterns, Industrial Style Doors and Room Dividers and the stunning Residence Flush Sash Windows range.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award SIX TIMES - most recently in August 2024.

Our staff are all experts in their field & do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers

  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge

  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants

  • More Services

    • porches
    • garage doors
    • roofline
    • windows

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
356 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Easy and well executed.
Customer Service
Quality
Value
I had been meaning to get this window replaced for a long time. From first contact with Finesse it was a few weeks only before a new window was fitted. It took half a day and was a completely painless procedure. New window is excellent.
Julia, West Midlands Posted on 13/02/2020 , work completed 13/02/2020
Recommended
The trader replied (on 20/02/2020)
Hi Julia, we are so pleased that you decided to 'take the plunge' and replace your window and even more pleased that you decided to place your trust in us to fulfill this for you. Thank you for your valued business, we really appreciate your order.
Thank you
Customer Service
Quality
Value
Excellent, professional very happy with the windows and workmanship with the fitting. Also how clean the hall stairs and landing were when the fitter finished. Thank you.
Joyce, West Midlands Posted on 11/02/2020 , work completed 11/02/2020
Recommended
The trader replied (on 20/02/2020)
Hi Joyce, thank you for your comments - we do place a large emphasis on cleanliness and we are therefore very pleased that we have been able to impress you in this way. We would love to be of service to you again in the future so please don't hesitate to ask if we can help to provide solutions for any of your future projects.
High quality service and product.
Customer Service
Quality
Value
Very helpful and professional sales service. Followed up by an excellent fitting service. The fitting team prompt tidy and very exact and precise on how they fitted the windows.
Geoff, Herefordshire Posted on 31/01/2020 , work completed 31/01/2020
Recommended
The trader replied (on 04/02/2020)
Hi Geoff, that's great to hear. We are so pleased that you have been impressed with our service throughout the process.
My review
Customer Service
Quality
Value
Very satisfied with the work.
Posted on 29/01/2020 , work completed 29/01/2020
Recommended
The trader replied (on 04/02/2020)
Thank you for your review. We are delighted to have been of service.
Excellent.
Customer Service
Quality
Value
I can only say from visiting showroom to installing and completion - one word excellent.
Anthony John, West Midlands Posted on 21/01/2020 , work completed 21/01/2020
Recommended
The trader replied (on 23/01/2020)
Hi Anthony, thank you for submitting your review. We are very grateful that you chose us to work on your property.
Highly recommended.
Customer Service
Quality
Value
Finesse installed new windows and doors. Very pleased with the product. The fitters, Chris and Mike were the ultimate professionals - efficient, helpful, polite and always willing to go the extra mile to ensure customer satisfaction. The job was completed within the specified time frame.
Posted on 20/01/2020 , work completed 20/01/2020
Recommended
The trader replied (on 30/01/2020)
Thank you very much for your kind words - our installers were thrilled to receive your feedback and they thoroughly enjoyed working on your property.
Lucky potluck
Customer Service
Quality
Value
My choosing Finesse was 100% pot luck. My wife wanted a new door fitting to the porch. I looked on the internet saw Finesses web site and decided to give them a ring.the best decision I have made in a long time. All appoints were kept and the work carried out far better than expected. Rubbish removed and work area vacuumed. The fitter worked non stop till the job was finished and he is credit to the company. I would not hesitate to use this company again as long as their fitters are all as good as the one who fitted the door.
Customer in Worcestershire Posted on 15/01/2020 , work completed 14/01/2020
Recommended
The trader replied (on 17/01/2020)
Well thank you for your lovely review. We will make sure we let our installer know how happy you are - it will make his day:) Thanks again for choosing us we really appreciate your business and we would love to work for you again one day.
Great work and attention to details
Customer Service
Quality
Value
Finesse Windows carried out a recent work at my property regarding changing a door. The end to end experience has been seamless and I was extremely pleased by the overall work. Great attention to details from Dean who came for the quote and Vishal who carried out the work in a really meticulous and tidy way. I would definitely recommend them. Thank you again
Customer in West Midlands Posted on 17/12/2019 , work completed 04/12/2019
Recommended
The trader replied (on 19/12/2019)
Hello and thank you for your review. It's been a real pleasure to work for you and we would love to be of assistance again in the future for your next project. Thank you for taking the time to let us know about your experience.
Quality Company
Customer Service
Quality
Value
We have used Finesse on various occasions, garage door, new windows and have just had a new conservatory roof and have always had quality work done. The sales staff are never 'pushy', offer some good advice and the quotes are always reasonable. The fitters are friendly, efficient and are always exceptionally tidy, cleaning up thoroughly afterwards. When we had a small problem following our recent job, the service man was out with us within 30 minutes of my phone call. That is service!
Fiona in West Midlands Posted on 26/10/2019 , work completed 17/09/2019
Recommended
The trader replied (on 01/11/2019)
Hi Fiona, thank you for sharing your experience. We always try to exceed expectations so we are very pleased that you have been impressed with us yet again. Thank you once again for your valued business.
Fantastic company to deal with!
Had five new windows fitted on the 27/9/19. All I can say is I am one happy customer. Dealing with finesse windows from start to finish, has been a fantastic experience. I would like to say a big thank you to the fitters, Jez and Will, who were two outstanding fine, young gentleman. I found them to be hardworking, honest and trustworthy, everything you hope and wish for in good and decent tradesmen. When the works were completed, Jez and Will, left my home immaculately clean. I would have no hesitation in recommending finesse windows, to family and friends 100%.
Lynne in West Midlands Posted on 30/09/2019 (Reviewer did not use service)
Recommended
The trader replied (on 21/10/2019)
Hi Lynne, thank you for your very kind words. We will let the installers know how how pleased you are with their service. Thank you for your valued business.
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029 2267 0040
Mon–Fri: 9:00–17:00
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.