Endorsed by Which?

Finesse Windows Limited

4.9

383 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

DECEMBER 2025
AUGUST 2024
MAY 2023
JULY 2021
May 2020

About

Finesse Windows supply & install beautiful, high quality, energy efficient & ultra-secure uPVC and Aluminium Doors & Windows, alongside Conservatories, Veranda Glass Rooms, Roof Lanterns, Industrial Style Doors and Room Dividers and the stunning Residence Flush Sash Windows range.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award SIX TIMES - most recently in August 2024.

Our staff are all experts in their field & do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • porches
    • garage doors
    • roofline
    • windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
383 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
5 star service
Customer Service
Quality
Value
From sales through to completion we were given a 5 star service. Both fitters Chris and Jacob arrived on time and completed the job in the specified time. Our new door and surrounding looks fabulous 🤩
Customer in West Midlands Posted on 05/06/2026 , work completed 22/05/2026
Feedback on recent visit
Customer Service
Quality
Value
We just wanted to give a quick feedback on a recent problem we add with our patio door. The windows and door were fitted approximately two years ago and we have had no problem whatsoever with them since they were installed. Just recently we had some very unusual hot weather for the time of year and we had difficulty in locking the door. I phoned the company on a bank holiday and left a message on the answering machine and was pleasantly surprised with the speed of feedback we were given. We were immediately offered an emergency call out to resolve this but was able to wait until the following day when l was able to speak to somebody in person. My problem was resolved the very same day with a visit from the installation manager who was extremely helpful and was able to resolve my problem with a minimum of fuss.l was very impressed with the way he dealt with this and would like to thank him and the very helpful person l first spoke to. We took a long time researching on who to use when we had our Windows done and we’re always very impressed with the reviews people who had used Finesse gave us.We have recommended you on several occasions ourselves to people and will continue to do so.
Customer in West Midlands Posted on 02/06/2026 , work completed 26/05/2026
Excellent service, friendly team and proffesional installation
Customer Service
Quality
Value
We recently had a front door and window installed, and we couldn't be more pleased with the entire experience. From the beginning, Finesse windows kept in regular contact with us, making it easy to arrange visits and schedule the installation at times that suited us. Special mention to the fitters, Chris and Jacob, who were fantastic throughout. They were friendly, polite and very proffesional. They worked effectively while still taking the time to ensure everything was completed to a high standard. It was clear they took pride in doing the job properly. Once the installation was finished , they left everything clean and tidy, they explained what they had done and how everything works. Overall, we are extremely happy with the service and will use them again. We would highly recommend this company.
Customer in Staffordshire Posted on 14/05/2026 , work completed 14/05/2026
Great Replacement Door
Customer Service
Quality
Value
Cannot fault Finesse Windows. From initial phone contact through to installation - everything handled professionally, in a friendly fashion and all appointments kept on time. The door is superb and was extremely well fitted. Aftercare and followup phone calls and email to check all went well. I would highly recommend Finesse Windows and will certainly use them again if I need any additional replacements
Customer in West Midlands Posted on 13/04/2026 , work completed 30/03/2026
Excellent work and communications
Customer Service
Quality
Value
Very friendly staff. All options given in shaw room. Fitters did an excellent job replaced my old windows and doors efficiently. High quality windows, doors and locks.
Customer in West Midlands Posted on 11/02/2026 , work completed 09/02/2026
Complete windows doors and cladding installation
Customer Service
Quality
Value
We called Finesse to have a complete windows and door installation to replace our outdated double glazed windows Dave our designer came out on a Saturday morning and helped plan our new windows and doors we had a ugly 1960s mosaic tiling on the front and back of our house which we wanted covered and Dave suggested a shiplap cladding which we thought sounded great we were even able to see this in the showroom before deciding . our fitters Steve,Nick,Kev and TJ arrived promptly on the first morning and were amazing throughout the whole installation nothing was too much trouble for them and no weather was too foul to stop them installing all windows doors and cladding in 5 working days they transformed the look of my house and the quality of the finish was exceptional. I would highly recommend Finesse windows and would like to thank everyone involved in the whole process and would definitely give more than a 5 star rating if I could
Customer in West Midlands Posted on 13/01/2026 , work completed 09/12/2025
New Doors fitted by Finesse
Customer Service
Quality
Value
I had two new doors fitted by Finesse and I am very pleased with the quality. All of the work was carried out in a timely manner and all of the staff were very helpful.
Customer in West Midlands Posted on 11/12/2025 , work completed 01/12/2025
I would definitely recommend Finesse Windows
Customer Service
Quality
Value
My new front window looks great. Chris from Finesse was pleasant and professional and did an expert job in removing the old window and installing the new one. He cleared up thoroughly inside and out leaving no trace of rubbish, plus I was delighted to find that no redecorating was required after the work. I would definitely recommend Finesse.
Customer in West Midlands Posted on 07/11/2025 , work completed 04/11/2025
The trader replied (on 10/11/2025)
Thank you so much for your lovely feedback. We’re delighted to hear that your new front window looks great and that Chris delivered the professional, tidy and expert installation we’re known for, including removing the old window and leaving everything spotless with no redecoration needed. We really appreciate your recommendation and thank you again for choosing Finesse.
Finesse
Customer Service
Quality
Value
Finesse is the name of the firm and aptly describes the quality of their work. I admire their competence, reliability and skill in the replacement of gutters, soffits and fasci, including the removal of the previous soffits made from a low-grad asbestos. Reasonable prices and courteous staff. They went to a good deal of trouble to set up arrangements which suited our schedules. The only small set-back was a piece of information which failed to be passed on from one staff member to another about my holiday dates (for I did not want to work to be done in my absence) but that was soon put right. Coordination of the scaffolders, the asbestos removal and the installation of the new materials was most efficient and all parties kept to their schedules. All involved were pleasant and helpful, and explained clearly what they were doing.
Customer in West Midlands Posted on 03/11/2025 , work completed 29/10/2025
The trader replied (on 10/11/2025)
Thank you very much for your thoughtful review. We’re delighted that you were pleased with the quality of our work and the way the asbestos removal, scaffolders and installation teams coordinated their schedules. We also appreciate you highlighting the communication point around your holiday dates, this has been noted internally and we are pleased it was resolved quickly for you. It’s great to hear that you found our pricing reasonable and our team courteous and reliable. Thank you again for choosing Finesse, and we’re glad we could deliver a result you’re happy with.
Excellent work
Customer Service
Quality
Value
Excellent work from Finesse. Very professional. No mess left behind. I commend Nick and Steve, who did the installation, for their utmost professionalism and attention to detail and Mo for his outstanding marketing and interpersonal skills.
Customer in West Midlands Posted on 23/10/2025 , work completed 09/10/2025
The trader replied (on 29/10/2025)
Thank you so much for your kind words and wonderful feedback. We’re delighted to hear that you’re pleased with your installation and the service you received. Nick, Steve, and Mo will be thrilled to know their efforts made such a positive impression. We take great pride in maintaining high standards of professionalism and care, so it’s lovely to know this shone through.