Endorsed by Which?

Finesse Windows Limited

4.9

329 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

MAY 2023
JULY 2021
May 2020

About

Hello, if you’re looking for beautiful, high quality, energy efficient and ultra-secure upvc and aluminium doors & windows, join the Finesse family of delighted customers.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award FIVE TIMES - July 2017, July 2019, July 2020, July 2021 and May 2021.

Our staff are all experts in their field and are focused on making the Finesse experience a real pleasure for our customers.

Finesse Windows will design, make, fit & service exceptional doors and windows for your home with care and Finesse.

We do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • porches
    • garage doors
    • roofline
    • windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
329 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Fantastic job.
Customer Service
Quality
Value
Great experience throughout, from the sales to the fitting. The guys fitting were great. We have two dogs and they worked with us to keep them safe.
Thomas, West Midlands Posted on 07/01/2019 , work completed 07/01/2019
The trader replied (on 19/02/2019)
Hi Thomas - we always do our best to work around / alongside our customer's pets - it's very much part of the service! Thanks for giving us the opportunity to work on your home.
Quality and professionalism
Customer Service
Quality
Value
We had a conservatory built. Each team arrived when they said they would. Worked with expertise and openness. Office staff were always available for queries and always returned with an answer. A quality job all round, one week less than the estimate. All at a price fractional of another local quote.
Alan, West Midlands Posted on 06/12/2018 , work completed 06/12/2018
The trader replied (on 15/02/2019)
Hi Alan, thank you for your review. We are honoured to have been chosen to fulfill this project for you. We hope to be of service to you again in the future.
Great quality of work, excellent fitters, transformed our house!
Customer Service
Quality
Value
We've had the roofline replaced, all new windows and doors, and had the conservatory replaced. I can definitely recommend the dark grey, it has completely transformed the look of our house. We've known of Finesse for a number of years now, and only considered them for our order knowing of the quality and security benefits of the product to be fitted, the level of detail they place on getting your order right and to the standard you want, along with the unrivaled commitment to service from order to fitting to final check. When the original survey was completed, even though we were having our conservatory replaced, keeping the original base, Andy still offered some suggestions to alter the design that would enhance the overall look to what we originally had. Once the fitting had finished, we were shown around by the lead fitter to make sure everything was to the standard we expected. But even before we started he did mention two panes of glass had small scratches on them, and these were replaced within a few days - there's upfront honesty for you! I expected this of Finesse anyway, but it was comforting to experience the quality of the fitters and builders during the two weeks they were on site, friendly, careful around our house, and just a really nice bunch of guys. Thank You Andy
Customer in Leicestershire Posted on 27/11/2018 , work completed 05/10/2018
The trader replied (on 15/02/2019)
Hello and thank you for your review. It's feedback like this that we live for! It takes a huge effort from many people within our business to make all of this possible and we will be sure to share your very kind words with all of the teams involved. Thanks again - we really appreciate it.
great work, prompt, very clean
Customer Service
Quality
Value
I would like to thank finesse for a great installation, we were kept informed all through out the job, the salesman was very helpful, we shopped around a bit first to make sure we were getting the best advice and to check how they were on price, but common sense prevailed and decided to go with finesse, our installation went smoothly, the fitter were very clean and tidy, the after sales was great, they were not the cheapest however you do get what you pay for. Many thanks.
Customer in South Yorkshire Posted on 16/11/2018 , work completed 14/11/2018
The trader replied (on 22/11/2018)
Thank you for your review. We really enjoyed working on this project for you. Please don't hesitate to get in touch if we can help again in the future.
Second to none.
Customer Service
Quality
Value
From start to finish Finesse Windows were very professional, extremely friendly and nothing was too much trouble (it took me a long time to make up my mind), they were very patient. I was kept up to date with delivery and fitting date. I love my new door and have received plenty of compliments. I am so grateful to Dave Turner, who recommended Finesse to me.
Nicola, West Midlands Posted on 12/11/2018 , work completed 12/11/2018
The trader replied (on 10/12/2018)
Hi Nicola - what a lovely review! Thank you for taking the time to leave your kind words.
Professional job
Customer Service
Quality
Value
I have used this company over a period of years. From start to finish a most professional job. Fitters most friendly and tidy. Highly recommended.
Michael, West Midlands Posted on 19/09/2018 , work completed 19/09/2018
The trader replied (on 14/11/2018)
Hi Michael, thank you so much for your repeat business - it really is appreciated.
Brilliant job
Customer Service
Quality
Value
Very friendly, great product, great service.
Ian, Worcestershire Posted on 24/08/2018 , work completed 24/08/2018
The trader replied (on 14/11/2018)
Hi Ian, thank you for your review. We would love to be of service again in the future.
Job well done.
Customer Service
Quality
Value
Appreciated the cleaning up at the end.
Thomas, West Midlands Posted on 30/07/2018 , work completed 30/07/2018
The trader replied (on 14/11/2018)
Hi Thomas. Cleaning up is a vital part of the job. We appreciate your feedback. Thank you.
Brilliant job
Customer Service
Quality
Value
First class job all round from sales staff to fitters. Fitters did an excellent job, very clean and very helpful. Would recommend Finesse 100%.
Michael, West Midlands Posted on 12/07/2018 , work completed 12/07/2018
The trader replied (on 20/07/2018)
Hi Michael, Thanks for letting us know about your experience. As you rightly point out - it's a team effort & we appreciate your feedback.
Excellent service.
Customer Service
Quality
Value
I have used this company before. They are professional and friendly. No pressure. Good communications. Staff are very helpful, clean, tidy workmen. Very happy with products. Would certainly use again and highly recommend this local company.
Anita, West Midlands Posted on 12/07/2018 , work completed 12/07/2018
The trader replied (on 20/07/2018)
Hi Anita - thank you for using us again. We are very happy to have been of service.