Finesse Windows Limited

From the first call I made to make the enquiry and arrange for someone to call and give me a quote (Ray), the surveyor coming to make the final appraisal and then the fitting team, everyone was absolutely professional and gave an air of expertise, never keeping me waiting. I was only having one window replaced but was treated as a valued customer. The fitting team, three people led by Michael, far exceeded what I was expecting by the work they produced. There was no mess, everything moved out of the way and the carpet was covered. The old window removed and the surround cleared and tidied before the new one fitted. The result it excellent, I couldn't have wished for more. I have no hesitation in recommending them and using them again for my other windows and doors.

We had two windows replaced , from a previous supplier, that had misted, lounge window no problem, the kitchen door window had a flaw , called customer service, they arranged a replacement , that was also flawed , in the end it was sorted , no fault on Finesses side it was due to glass manufacturer. Customer service exceptional, Two fitters arrived at the time stated, Very efficient company to be highly recommended, Would not hesitate to use them again. Malcolm Butler

Finesse replaced all the windows in our house (19 windows) and our porch. All completed to time (took a week to complete - ran behind a little on the way, but Finesse sent more fitters out so as not to delay, which was great) and to the agreed cost. Number of things have made Finesse stand out: - local smaller business - nice to be able to support a local company. - environmental aspects - the windows are A class eco rating (and have made a massive difference to the warmth of the house already) - security - excellent locks on the doors (porch and patio) - Ultion into snap, which was standard and very impressed. - feature window - we asked Finesse to produce a leaded window for our landing window based on a design i provided - great work, exactly what 'd asked for and looks excellent. - sales - no pressure and really helpful in adjusting the quote as we went through (i made a lot of changes and were very patient and helpful). Can also go and look at the windows being made on site if want to (we didn't but nice to have the offer). - Fitting - great experience, the lead fitter (Chris) was great, kept me up to date with how progress was going and asked questions to make sure we were getting exactly what we wanted (for example, we didn't want plastic strips round the windows, so Chris kept these off and made good the plaster work). Was really surprised how little damage to the old plaster etc from taking old windows out - they took care and could tell with the output.

We have just had our patio door replaced with a large window. It looks fabulous! We are thrilled with the results. The fitter, Visual, was excellent. He made sure that every detail was perfect. He worked very quickly and efficiently and ensured that everywhere was left clean and tidy. I highly recommend this company and I would certainly use them again.