Endorsed by Which?

Finesse Windows Limited

4.9

343 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

AUGUST 2024
MAY 2023
JULY 2021
May 2020

About

Finesse Windows supply & install beautiful, high quality, energy efficient & ultra-secure uPVC and Aluminium Doors & Windows, alongside Conservatories, Veranda Glass Rooms, Roof Lanterns, Industrial Style Doors and Room Dividers and the stunning Residence Flush Sash Windows range.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award SIX TIMES - most recently in August 2024.

Our staff are all experts in their field & do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • porches
    • garage doors
    • roofline
    • windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
343 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Excellence in Glass
Customer Service
Quality
Value
Superb service from a trusted installer. From the first visit by the estimator to the final installation Finesse created confidence and displayed professionalism. Nothing was too much much trouble and even after installation they returned to check all was well and brought tokens of appreciation for the business. Highly recommended for real customer-focussed attention and excellent value for money.
Customer in West Midlands Posted on 06/02/2019 , work completed 30/01/2019
The trader replied (on 15/02/2019)
Hello - we are so happy that you are pleased with our service. We strive to deliver real value for money in a very unique way and we are delighted that you have given us the opportunity to do this for you.
excellent
Customer Service
Quality
Value
Finesse Windows fitted 49 windows and doors for me in November 2018. From sales to installation to aftercare I can not fault them. Dean the salesman was lovely and helpful, not pushy at all. Installation took 3 weeks . The fitters were amazing. Very respectful and cleaned up after themselves. Nothing was too much trouble for them. They had a hard job taking out my old steal windows with individual lead pieces. There are a lot of window companies out there, I’m so pleased I chose to go with Finesse based on the excellent reviews. They are a family run business with a great ethos. Finesse will be replacing all our office windows in April.
Customer in West Midlands Posted on 31/01/2019 , work completed 30/11/2018
The trader replied (on 15/02/2019)
Thank you for your kind words. We are so pleased that you chose us to carry out your project. We appreciate there is lots of competition as you say but we know that nobody else can match our amazing staff! We are very fortunate to have them. Please don't hesitate to get in touch when you are ready for your next phase to be completed.
Happy with our doors
Customer Service
Quality
Value
Finesse fitted new front and back doors. We chose them as they gave us most confidence that we would get a high quality product and service, and we weren't disappointed. All staff, from sales and measuring to fitting and reception were courteous and professional. The fitter cleaned up carefully when finished. A slight problem with the fit of the front door, noticed later, was fixed promptly. Overall we're a happy customer.
Customer in Worcestershire Posted on 23/01/2019 , work completed 11/01/2019
The trader replied (on 15/02/2019)
Thank you for giving us the opportunity to work on your home - we really appreciate it
Excellent service
Customer Service
Quality
Value
Replacement of old patio windows and doors. Came to do job exactly on time, very professional. Very happy with the product and job. They also replaced a unit in a bow window installed years ago by someone else. They had to re-do that job but there no trouble at all so came when they said they would.
Carl, West Midlands Posted on 18/01/2019 , work completed 18/01/2019
The trader replied (on 26/03/2019)
Hi Carl, thank you for your lovely review. We are very grateful that you chose us to take care of this work for you. Please do get in touch if we can be of further service
Fantastic job.
Customer Service
Quality
Value
Great experience throughout, from the sales to the fitting. The guys fitting were great. We have two dogs and they worked with us to keep them safe.
Thomas, West Midlands Posted on 07/01/2019 , work completed 07/01/2019
The trader replied (on 19/02/2019)
Hi Thomas - we always do our best to work around / alongside our customer's pets - it's very much part of the service! Thanks for giving us the opportunity to work on your home.
Quality and professionalism
Customer Service
Quality
Value
We had a conservatory built. Each team arrived when they said they would. Worked with expertise and openness. Office staff were always available for queries and always returned with an answer. A quality job all round, one week less than the estimate. All at a price fractional of another local quote.
Alan, West Midlands Posted on 06/12/2018 , work completed 06/12/2018
The trader replied (on 15/02/2019)
Hi Alan, thank you for your review. We are honoured to have been chosen to fulfill this project for you. We hope to be of service to you again in the future.
Great quality of work, excellent fitters, transformed our house!
Customer Service
Quality
Value
We've had the roofline replaced, all new windows and doors, and had the conservatory replaced. I can definitely recommend the dark grey, it has completely transformed the look of our house. We've known of Finesse for a number of years now, and only considered them for our order knowing of the quality and security benefits of the product to be fitted, the level of detail they place on getting your order right and to the standard you want, along with the unrivaled commitment to service from order to fitting to final check. When the original survey was completed, even though we were having our conservatory replaced, keeping the original base, Andy still offered some suggestions to alter the design that would enhance the overall look to what we originally had. Once the fitting had finished, we were shown around by the lead fitter to make sure everything was to the standard we expected. But even before we started he did mention two panes of glass had small scratches on them, and these were replaced within a few days - there's upfront honesty for you! I expected this of Finesse anyway, but it was comforting to experience the quality of the fitters and builders during the two weeks they were on site, friendly, careful around our house, and just a really nice bunch of guys. Thank You Andy
Customer in Leicestershire Posted on 27/11/2018 , work completed 05/10/2018
The trader replied (on 15/02/2019)
Hello and thank you for your review. It's feedback like this that we live for! It takes a huge effort from many people within our business to make all of this possible and we will be sure to share your very kind words with all of the teams involved. Thanks again - we really appreciate it.
great work, prompt, very clean
Customer Service
Quality
Value
I would like to thank finesse for a great installation, we were kept informed all through out the job, the salesman was very helpful, we shopped around a bit first to make sure we were getting the best advice and to check how they were on price, but common sense prevailed and decided to go with finesse, our installation went smoothly, the fitter were very clean and tidy, the after sales was great, they were not the cheapest however you do get what you pay for. Many thanks.
Customer in South Yorkshire Posted on 16/11/2018 , work completed 14/11/2018
The trader replied (on 22/11/2018)
Thank you for your review. We really enjoyed working on this project for you. Please don't hesitate to get in touch if we can help again in the future.
Second to none.
Customer Service
Quality
Value
From start to finish Finesse Windows were very professional, extremely friendly and nothing was too much trouble (it took me a long time to make up my mind), they were very patient. I was kept up to date with delivery and fitting date. I love my new door and have received plenty of compliments. I am so grateful to Dave Turner, who recommended Finesse to me.
Nicola, West Midlands Posted on 12/11/2018 , work completed 12/11/2018
The trader replied (on 10/12/2018)
Hi Nicola - what a lovely review! Thank you for taking the time to leave your kind words.
Professional job
Customer Service
Quality
Value
I have used this company over a period of years. From start to finish a most professional job. Fitters most friendly and tidy. Highly recommended.
Michael, West Midlands Posted on 19/09/2018 , work completed 19/09/2018
The trader replied (on 14/11/2018)
Hi Michael, thank you so much for your repeat business - it really is appreciated.