Finesse Windows Limited

Finesse replaced all the windows in our house (19 windows) and our porch. All completed to time (took a week to complete - ran behind a little on the way, but Finesse sent more fitters out so as not to delay, which was great) and to the agreed cost. Number of things have made Finesse stand out: - local smaller business - nice to be able to support a local company. - environmental aspects - the windows are A class eco rating (and have made a massive difference to the warmth of the house already) - security - excellent locks on the doors (porch and patio) - Ultion into snap, which was standard and very impressed. - feature window - we asked Finesse to produce a leaded window for our landing window based on a design i provided - great work, exactly what 'd asked for and looks excellent. - sales - no pressure and really helpful in adjusting the quote as we went through (i made a lot of changes and were very patient and helpful). Can also go and look at the windows being made on site if want to (we didn't but nice to have the offer). - Fitting - great experience, the lead fitter (Chris) was great, kept me up to date with how progress was going and asked questions to make sure we were getting exactly what we wanted (for example, we didn't want plastic strips round the windows, so Chris kept these off and made good the plaster work). Was really surprised how little damage to the old plaster etc from taking old windows out - they took care and could tell with the output.

We have just had our patio door replaced with a large window. It looks fabulous! We are thrilled with the results. The fitter, Visual, was excellent. He made sure that every detail was perfect. He worked very quickly and efficiently and ensured that everywhere was left clean and tidy. I highly recommend this company and I would certainly use them again.

Superb service from a trusted installer. From the first visit by the estimator to the final installation Finesse created confidence and displayed professionalism. Nothing was too much much trouble and even after installation they returned to check all was well and brought tokens of appreciation for the business. Highly recommended for real customer-focussed attention and excellent value for money.

Finesse Windows fitted 49 windows and doors for me in November 2018. From sales to installation to aftercare I can not fault them. Dean the salesman was lovely and helpful, not pushy at all. Installation took 3 weeks . The fitters were amazing. Very respectful and cleaned up after themselves. Nothing was too much trouble for them. They had a hard job taking out my old steal windows with individual lead pieces. There are a lot of window companies out there, I’m so pleased I chose to go with Finesse based on the excellent reviews. They are a family run business with a great ethos. Finesse will be replacing all our office windows in April.

Finesse fitted new front and back doors. We chose them as they gave us most confidence that we would get a high quality product and service, and we weren't disappointed. All staff, from sales and measuring to fitting and reception were courteous and professional. The fitter cleaned up carefully when finished. A slight problem with the fit of the front door, noticed later, was fixed promptly. Overall we're a happy customer.

We've had the roofline replaced, all new windows and doors, and had the conservatory replaced. I can definitely recommend the dark grey, it has completely transformed the look of our house. We've known of Finesse for a number of years now, and only considered them for our order knowing of the quality and security benefits of the product to be fitted, the level of detail they place on getting your order right and to the standard you want, along with the unrivaled commitment to service from order to fitting to final check. When the original survey was completed, even though we were having our conservatory replaced, keeping the original base, Andy still offered some suggestions to alter the design that would enhance the overall look to what we originally had. Once the fitting had finished, we were shown around by the lead fitter to make sure everything was to the standard we expected. But even before we started he did mention two panes of glass had small scratches on them, and these were replaced within a few days - there's upfront honesty for you! I expected this of Finesse anyway, but it was comforting to experience the quality of the fitters and builders during the two weeks they were on site, friendly, careful around our house, and just a really nice bunch of guys. Thank You Andy