Endorsed by Which?

Finesse Windows Limited

4.9

343 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

AUGUST 2024
MAY 2023
JULY 2021
May 2020

About

Finesse Windows supply & install beautiful, high quality, energy efficient & ultra-secure uPVC and Aluminium Doors & Windows, alongside Conservatories, Veranda Glass Rooms, Roof Lanterns, Industrial Style Doors and Room Dividers and the stunning Residence Flush Sash Windows range.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award SIX TIMES - most recently in August 2024.

Our staff are all experts in their field & do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • porches
    • garage doors
    • roofline
    • windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
343 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Prompt and professional
Customer Service
Quality
Value
Was very pleased with service received. Men were polite and very hardworking. Will definitely be using them again.
Sylvia, West Midlands Posted on 28/03/2018 , work completed 28/03/2018
The trader replied (on 26/04/2018)
Hi Sylvia - we look forward to assisting you again in the years to come!
High Quality
Customer Service
Quality
Value
Kept to appointment times, product high quality, value for money, fitters very respectful to our property at all times.
David, West Midlands Posted on 26/03/2018 , work completed 26/03/2018
The trader replied (on 16/04/2018)
Hi David, thank you for this review. We are always extremely careful to make sure we respect our customer's homes as if it were our own. Very happy to have been of service - thanks for your valued order.
My review
Customer Service
Quality
Value
Our experience with Finesse was excellent from start to finish. Those we came into contact with were friendly and professional. The fitters were great and kept mess etc to a minimum and tidied up after themselves all the time. Would recommend them to anyone!
Fiona, West Midlands Posted on 23/03/2018 , work completed 23/03/2018
The trader replied (on 12/04/2018)
Hi Fiona, thank you for your feedback. We really appreciate it and we would love to be of service to you again in the future. Best regards.
Fantastic service
Customer Service
Quality
Value
Very impressed, from start to finish has been professional and efficient. Nothing too much trouble. Always ensured I was happy with everything, went above and beyond for me to ensure end result was perfect. Wouldn't hesitate to recommend to everyone.
Teresa, West Midlands Posted on 19/03/2018 , work completed 19/03/2018
The trader replied (on 12/04/2018)
Hi Teresa, we really enjoyed working on your property, the transformation was amazing and we wanted to thank you for giving us the opportunity to fulfill this project for you. Thanks again!
Amazing service - 1st class
Customer Service
Quality
Value
From the very start of the process of choosing windows through to install, the service has been 1st class. A fantastic team who ensured we were looked after from day 1 - end.
Paul, Worcestershire Posted on 13/03/2018 , work completed 13/03/2018
The trader replied (on 23/03/2018)
Hi Paul, thank you for your much valued business - we are very proud to have been selected to carry out this work for you.
True professionals shine through
Customer Service
Quality
Value
Finesse Windows installed three windows with their shield glass on Monday 12th March and were constant professionals throughout the install. The fitters Jez & Will were easily approachable and careful yet detailed in their manner. We are thoroughly impressed with the Windows and would highly recommend their craftmanship & finish.
Kristopher, West Midlands Posted on 12/03/2018 , work completed 12/03/2018
The trader replied (on 23/03/2018)
Hi Kristopher - we are very happy that you have been impressed with our products and service. I have passed on your kind words to our installation team who will be delighted to receive your feedback.
Faultless Service
Customer Service
Quality
Value
Manufactured and installed a bespoke front door. Excellent service from initial sales to installation. Highly recommended.
C, West Midlands Posted on 05/03/2018 , work completed 05/03/2018
The trader replied (on 10/03/2018)
Hello, we really appreciate your order & for taking the time to leave a review. We hope to be of service to you again in the future.
5 star excellence
Customer Service
Quality
Value
The whole experience from sales to fitting was excellent. The fitters Jez, Will, Chris, Ian, Robbie and John are superb. Friendly, professional and go the extra mile. Cannot rate and recommend highly enough.
Claire, Warwickshire Posted on 05/03/2018 , work completed 05/03/2018
The trader replied (on 27/03/2018)
Hi Claire, thank you for your wonderful feedback - I'll be sure to pass on your comments to our installers.
French doors, brilliant
Customer Service
Quality
Value
We recently had French doors fitted to our kitchen by Finesse Windows. When we asked for a quote there was no hard sell. We choose them on a recommendation and weren't disappointed. 2 fitters came out at around 9am and were all finished by lunch time. All debris and old door/windows removed and taken away. They even vacuumed the kitchen. Very professional team. Good quality materials and a great addition to our property. We were very pleased with the whole experience and would strongly recommend Finesse to anyone. They even followed up the day after with a courtesy call/inspection and presented us with a bottle of wine.
Geoffrey, West Midlands Posted on 28/02/2018 , work completed 28/02/2018
The trader replied (on 10/03/2018)
Hi Geoffrey, thank you for your great feedback which I will pass on to our installation and after care teams - very much appreciated.
A very good job
Customer Service
Quality
Value
I would just like to say how pleased I am with my new window, and also with the two fitters Jess and Will. They were polite and friendly and good workers, I was quite at ease with them being in my house, they also cleared and tidied up everything after they had finished.
Enid, West Midlands Posted on 26/02/2018 , work completed 26/02/2018
The trader replied (on 28/03/2018)
Hi Enid, we are really pleased that you are happy with our product and service - he hope to be able to serve you again in the future.