Endorsed by Which?

Finesse Windows Limited

4.9

343 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

AUGUST 2024
MAY 2023
JULY 2021
May 2020

About

Finesse Windows supply & install beautiful, high quality, energy efficient & ultra-secure uPVC and Aluminium Doors & Windows, alongside Conservatories, Veranda Glass Rooms, Roof Lanterns, Industrial Style Doors and Room Dividers and the stunning Residence Flush Sash Windows range.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award SIX TIMES - most recently in August 2024.

Our staff are all experts in their field & do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors
  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • porches
    • garage doors
    • roofline
    • windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
343 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Prompt and professional
Customer Service
Quality
Value
Finesse - all the members of the team are friendly, helpful, hard working. Their work is to a high standard, prompt and professional at all time. I would highly recommend.
Julie Ann, West Midlands Posted on 23/02/2018 , work completed 23/02/2018
Good job
Customer Service
Quality
Value
From start to finish, everybody was very kind & helpful. Nothing was too much trouble.
June, West Midlands Posted on 22/02/2018 , work completed 22/02/2018
The trader replied (on 17/05/2018)
Hi June, thanks for taking the time to reply. Best regards.
My review
Customer Service
Quality
Value
Excellent job
FK, West Midlands Posted on 20/02/2018 , work completed 20/02/2018
The trader replied (on 27/02/2018)
Thank you! Glad to have been of service.
High Quality - Excellent Workers
Customer Service
Quality
Value
Excellent service, with high quality products. Very professional workers including a final inspection by company. No mess or debris left behind. Everything was completed to an extremely high standard. Many people walking by have admired the work done. We strongly recommend finesse. We had a conservatory built by them years ago and love it! Thank you.
Timothy, West Midlands Posted on 16/02/2018 , work completed 16/02/2018
The trader replied (on 27/02/2018)
Thanks for the feedback Timothy. We believe that a final inspection is a very important part of any service that is designed to deliver a quality finish. Thank you for your loyalty in returning to us for your latest project. We hope to be of service to you again in the future.
Great attention to detail
Customer Service
Quality
Value
Thanks to all the professional attitude of 'Gaz' air work was completed to a great standard. He was determined to make sure everything was done 'properly' even if it meant the job was going to take a bit longer which we really appreciated as perfectionists ourselves! Great aftercare too.
Thomas, West Midlands Posted on 13/02/2018 , work completed 13/02/2018
The trader replied (on 04/05/2018)
Hi Thomas - our fitters always take great pride in their work - we will certainly pass on your comments so that they know their work is appreciated. Many thanks again.
High Quality Products, Excellent Service
Customer Service
Quality
Value
We chose Finesse because of their excellent reviews and we weren't disappointed. The products are of a very high quality and have a superb finish. The fitters are extremely professional and did a fantastic job. A special recognition for Jez (Nathan) and Will who worked incredibly hard to make sure everything was done to a high standard. They were friendly and respectful throughout which really made us feel at ease. As it was quite a big job and we ran into a few issues, it did end up running a couple of days over the timeline that was anticipated. However it was worthwhile to get the right finish and we are overall very happy with the result. I would recommend this company.
Emma D Posted on 11/02/2018 , work completed 11/02/2018
The trader replied (on 16/02/2018)
Hi Emma, it's very kind of you to get in touch to let us know about your experience. We are extremely happy that you have been satisfied with our service & products and I will make sure that your kind words are passed on to our installation team.
Great job
Customer Service
Quality
Value
We had garage doors fitted by Finesse Windows Ltd. The work was completed to a very high standard, quickly & efficiently. We are very pleased with the finished product.
Jackie, Worcestershire Posted on 09/02/2018 , work completed 09/02/2018
The trader replied (on 27/02/2018)
Hi Jackie, we are very pleased to have been able to assist you. Thank you for your valued business.
Very satisfied
Customer Service
Quality
Value
Salesman, surveyor and operatives were all very professional and impressed us with their knowledge and expertise. They were let down by scaffolders who failed to turn up as arranged, but were able to retrieve the situation and finish on time.
Jonathan, West Midlands Posted on 08/02/2018 , work completed 08/02/2018
The trader replied (on 14/02/2018)
Hi Jonathan, we are very glad that you have been impressed by our staff who always go out of their way to do any job with care and courtesy - we hope to be of service to you again in the future.
Excellent job
Customer Service
Quality
Value
The whole experience with Finesse Windows was a joy. The fitters Jez (Nathan) & Will were friendly, efficient, excellent workmanship and very respectful of our belongings whilst carrying out the work. I would highly recommend this company.
Julie, West Midlands Posted on 29/01/2018 , work completed 29/01/2018
The trader replied (on 10/02/2018)
Hi Julie, thank you for your review - I will make sure the fitters get your feedback - I'm sure they will be very happy to know that their care is appreciated. Thank you again for your valued business.
Brilliant job
Customer Service
Quality
Value
I would highly recommend Finesse Windows Ltd to anyone. I was so pleased with their product also fitters and sales staff they did a first class job, clean and efficient. My interior was left perfect not a mark.
Florence, West Midlands Posted on 15/01/2018 , work completed 15/01/2018
The trader replied (on 02/02/2018)
Hi Florence, what a lovely review - thank you telling us about your experience. Very much appreciated.