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Finesse Windows Limited

4.9

357 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

AUGUST 2024
MAY 2023
JULY 2021
May 2020

About

Finesse Windows supply & install beautiful, high quality, energy efficient & ultra-secure uPVC and Aluminium Doors & Windows, alongside Conservatories, Veranda Glass Rooms, Roof Lanterns, Industrial Style Doors and Room Dividers and the stunning Residence Flush Sash Windows range.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award SIX TIMES - most recently in August 2024.

Our staff are all experts in their field & do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers

  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge

  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants

  • More Services

    • porches
    • garage doors
    • roofline
    • windows

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
357 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Quality product delivered as promised
Customer Service
Quality
Value
We have used Finesse several times over the years and they have always installed a quality product on time as on this occasion. The fitters take a great pride in their work and we are very pleased with the result.
Stanley, West Midlands Posted on 20/11/2017 , work completed 20/11/2017
Recommended
The trader replied (on 11/12/2017)
Hi Stanley, it's a real privilege to work for you again. Thank you for your order.
Excellent Service and Professional Workers
Customer Service
Quality
Value
Very satisfied with my completed conservatory. The workers were very respectful, punctual and professional. The job was completed as as scheduled. Thank you Tony Jenkins for convincing me to use your services. I will certainly highly recommend Finesse Windows Ltd to my friends and family. Dickson, West Midlands
Dickson Posted on 17/11/2017 , work completed 17/11/2017
Recommended
The trader replied (on 22/11/2017)
Hi Dickson, it was a pleasure working for you. Thank you for placing your trust in us and we are very pleased to have been of service to you with your project.
A satisfied customer
Customer Service
Quality
Value
Courteous, well-informed staff, competent, clean and tidy installers.
Ann, West Midlands Posted on 16/11/2017 , work completed 16/11/2017
Recommended
The trader replied (on 22/12/2017)
Hi Ann, thank you for your kind words - much appreciated.
Fabulous from start to finish.
Customer Service
Quality
Value
On visiting the showroom, Bob was super helpful at identifying the right product for me. There was no pressure, just facts on what was available and the features. Next was a home visit to measure up and confirm the order. Customer service regularly contacted by post/email to update me on progress and book the fitting of my new door. The fitters were very clean and tidy, and installed the door, which looks fabulous. Friendly guy, who talked me through the lock and how to care for the door. I'd only use Finesse Windows now, too many sharks out there, but I trust Finesse.
Anna, West Midlands Posted on 15/11/2017 , work completed 15/11/2017
Recommended
The trader replied (on 11/12/2017)
Hi Anna, thank you for placing your trust in us to fulfil this contract for you. We look forward to serving you again in the future.
Good Price, Good Quality, Excellent Service
Customer Service
Quality
Value
A very positive experience from start to finish. No hard sell or "We can only guarantee this price if you buy now" from this company. They just give you good advice and a very competitive quote. I ordered from them because they were friendly and professional throughout, yet never pressured me for a sale. The product is very good, fitted by a very efficient and professional team. I am very happy with the product and their service and I highly recommend them.
Andrew, West Midlands Posted on 14/11/2017 , work completed 14/11/2017
Recommended
The trader replied (on 18/01/2018)
Hi Andrew, thank you for your excellent feedback. As you point out - we never pressurise our potential clients for a sale. We simply offer our professional advice and our best price. The rest is up to you. Many thanks for trusting us with your order.
Problems Solved Quickly
Customer Service
Quality
Value
There was a misunderstanding about removing a piece of skirting board in order to fit the door. However, someone came to check on the work a few days after it was fitted so we queried this. No quibbling, he just said it would be solved and around a fortnight later he returned and did just that. Impressed and pleased with product now.
Ame, West Midlands Posted on 13/11/2017 , work completed 13/11/2017
Recommended
The trader replied (on 22/12/2017)
Hi Ame, thank you for your feedback - it's very valuable to us. We are glad you're happy with the finished product.
Professional job
Customer Service
Quality
Value
Arrived on time, work very professionally carried out and cleared up when job finished. Would ask them to do any future work.
Phil, West Midlands Posted on 08/11/2017 , work completed 08/11/2017
Recommended
The trader replied (on 08/12/2017)
Thank you Phil. We look forward to working with you again in the future
Super windows
Customer Service
Quality
Value
Totally trustworthy fitters, I left them alone to work for 2 hours whilst I was off site. Knowledgeable and explained everything, kept mess and disruption to a minimum.
Matthew, West Midlands Posted on 08/11/2017 , work completed 08/11/2017
Recommended
The trader replied (on 11/12/2017)
Hi Matthew, we are very proud of our installation teams. We know how important it is to have skilled and experienced teams but more importantly they can all be trusted to treat our customer's homes with respect. Thank you for your valued business.
Very satisfied
Customer Service
Quality
Value
Would recommend this company. Nice touch was a bottle of wine and a bottle of window cleaner delivered separately after about one hour after installation.
Julia, West Midlands Posted on 27/10/2017 , work completed 27/10/2017
Recommended
The trader replied (on 16/11/2017)
Hi Julia, thank you for your recommendation - glad you liked the gift during the aftercare visit. Best regards.
Professional & highly recommend Finesse
Customer Service
Quality
Value
Finesse provided a very efficient & professional service & we would not hesitate in recommending then to friends & family. Staff are knowledgeable & you felt confident giving them your business. Quality product. Excellent customer service.
Colm Peter, West Midlands Posted on 16/10/2017 , work completed 16/10/2017
Recommended
The trader replied (on 16/11/2017)
Thanks for taking the time to leave your feedback Peter. We are very proud of our staff & their knowledge is very reassuring to prospective clients. We hope to be of service to you again soon.
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.