Finesse Windows Limited

Discovering my smart, fairly new front door would not lock, early on a Sunday morning, I telephoned Finesse. By ten thirty, a skilled technician had appeared and made the necessary adjustments. He gave helpful advice for future maintenance. A superb response - and a quick end to my sense of panic.

We have used Finesse before and were happy to go back to them. This time we were having two front bedroom windows fitted and were a bit concerned that our fairly recent work to redecorate and carpet our bedroom would be ruined as the old frames looked difficult to remove. But on the day, Dave and Mike, the fitters, were fantastic. They were a delight to have around and listened carefully to our concerns. They understood exactly and worked around the problems to leave our wallpaper, paint and carpet in perfect condition. They were willing to work into early evening on a Friday to get it all finished. Very impressed and the windows are of the usual high quality. Thanks guys.

This is not the first time we have used Finesse Windows, in fact, we have used the firm several times over the years. Recently we needed our Patio Door replacing due to old age. From our initial enquiry, right through to installation and aftercare, we could not have been happier with the end-to-end service delivered by all at Finesse. Our salesperson, Tony, took the time to deliver all of our available options. In addition, his sales process was very focused on our needs and came without any form of pressure. Throughout, Tony made sure that we were happy with design, installation and cost. Once our order was placed, we received regular as well as informative updates on progress. As a result of pressures on the supply chain, we were advised that we would have to wait. However, all at Finesse were upfront and honest about the timescales we could expect. Before fitting, we were visited by Lee who spent time talking to us about what we should expect when work began. Lindsey, Finesse's Client Relationship Coordinator, talked us through the process when the time came to have our Patio fitted. On the day, our fitters Darren and Sam came to our home on time as well as prepared to complete their work. They spent time and put a lot of effort into not just fitting the Patio but also ensuring that we were happy with their work. Despite all the work done, they left our home in perfect condition. For us, there is no other company for our glazing needs, Thank You Finesse Windows

I love my door and everyone loves it. The guy did a great job I would recommend anyone who needs a door to go to you. Whenever am doing my front windows I will be back to you all. Thank you and god bless

Excellent work again, I’m a repeat customer and wouldn’t hesitate to use again. Clean, tidy high quality work

What a great service! From no pressure sale through to a stress free installation with good communication from the company. My wife and I were very impressed with Finesse and over the moon with our new porch. I was a bit wary of engaging another double glazing company as the previous two, we have used, have promised a lot but delivered inferior service and products. The sales meeting with Finesse was friendly and quite layed back. ( No phoning the manager to see if he is in a good mood to provide a better price!!) The price quoted was, we felt, very reasonable. The meeting with the surveyor was equally friendly and he gave us ideas and suggestions we had not previously considered. The installation was excellent. Managed by Darren, who himself was an excellent advert for the company, it went better than we could have imagined. The only issue was that I had ordered the wrong letterbox and it really didn't go with the porch and surround. There was a "no problem" attitude and it was changed at no extra cost. I'm nosy and always ask the workers what the company is like as an employer. Everyone we met from Finesse spoke warmly about the company. How nice. It gave us both a huge amount of confidence in the company we had chosen. We'll certainly use them again. Such a nice friendly company.

Finesse fitted my conservatory three years ago. Yesterday morning I contacted them because one of the patio doors was difficult to lock in cold weather. They came out within three hours and fixed it immediately. I chose Finesse originally having heard so much about their wonderful service, and having had to call upon it yesterday, I can honestly say how delighted I am that I did choose them. After care service is a rarity these days but I can say the Finesse Windows team are amazing at it! Thank you so much.

Been a pleasure to deal with, responsive and helpful when dealing with office. Fitters neat and tidy

I had solid wood windows replaced. When the person came to give me a quote he arrived on time. No sales pressure was applied. I decided to accept the quote and the surveyor came at the appointed time. My windows were fitted last week. The quality of the windows was excellent. The fitters were polite and very careful when removing my old windows The work was completed on time and exactly at the price quoted. The company stood out for me as they did exactly as promised at all stages. I would have no hesitation in recommending this company to anyone.

Had 2 x new bays, 1 x back window, 2 x new French doors, and15 replacement units. All work undertaken and completed to a high quality. Problems that arose were dealt with in a professional way and remedied. The team led by Mick were brilliant; follow-up work required due to previous company fitters was scheduled and performed on time. No complaints at all and would use again should any need arise. Also, a thank you to the office staff for prompt and decisive work.