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Finesse Windows Limited

4.9

396 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–19:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 09:00–11:00
See customer reviews & leave a review

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

DECEMBER 2025
AUGUST 2024
MAY 2023
JULY 2021
May 2020

About

Finesse Windows supply & install beautiful, high quality, energy efficient & ultra-secure uPVC and Aluminium Doors & Windows, alongside Conservatories, Veranda Glass Rooms, Roof Lanterns, Industrial Style Doors and Room Dividers and the stunning Residence Flush Sash Windows range.

We strive hard to offer a distinctly different service in comparison to all other window companies in the West Midlands.

We were honoured to have been named the 2021 Which? Trusted Trader of the Year, and are proud to have WON the Which? Trusted Trader of the month award SEVEN TIMES - most recently in December 2025.

Our staff are all experts in their field & do everything with a touch of Finesse in a way that only we can. Rest assured, should you give us the opportunity to work on your property we will endeavor to exceed your expectations in every way.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers

  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors

  • Conservatories

    • Conservatory repairs
    • Conservatory maintenance
    • Conservatory Roof replacement
    • Sun Lounge

  • Glaziers

    • Aluminium Windows
    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants

  • More Services

    • porches
    • garage doors
    • roofline
    • windows

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
396 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Very satisfied
Customer Service
Quality
Value
Would recommend this company. Nice touch was a bottle of wine and a bottle of window cleaner delivered separately after about one hour after installation.
Julia, West Midlands Posted on 27/10/2017 , work completed 27/10/2017
Recommended
The trader replied (on 16/11/2017)
Hi Julia, thank you for your recommendation - glad you liked the gift during the aftercare visit. Best regards.
Professional & highly recommend Finesse
Customer Service
Quality
Value
Finesse provided a very efficient & professional service & we would not hesitate in recommending then to friends & family. Staff are knowledgeable & you felt confident giving them your business. Quality product. Excellent customer service.
Colm Peter, West Midlands Posted on 16/10/2017 , work completed 16/10/2017
Recommended
The trader replied (on 16/11/2017)
Thanks for taking the time to leave your feedback Peter. We are very proud of our staff & their knowledge is very reassuring to prospective clients. We hope to be of service to you again soon.
Excellent in all aspects
Customer Service
Quality
Value
They arrived promptly at every stage. I am an elderly widow, so trust is important and I was comfortable with men who came. They were clean and competent throughout & left my home as clean as they found it.
Shirley, West Midlands Posted on 12/10/2017 , work completed 12/10/2017
Recommended
The trader replied (on 16/11/2017)
Hi Shirley, we are very pleased to get this feedback. All our staff and fitters appreciate that having new people in their homes can be a daunting prospect so we do try hard to make the experience as comfortable as possible by firstly turning up on time but also by respecting people's homes throughout. We are very pleased to have been of service to you & hope to help again in the future.
Highly Satisfactory
Customer Service
Quality
Value
Arrived on time, very pleasant and competent workman. Ensured everything was covered by dust sheets. Very satisfied with the work carried out and the porch are was left clean and tidy.
Which? Trusted Traders Consumer Posted on 04/10/2017 , work completed 04/10/2017
Recommended
The trader replied (on 19/10/2017)
Thank you for taking the time to leave feedback - we are very pleased to have been of service.
Excellent service
Customer Service
Quality
Value
My wife and I visited this showroom we were impressed with the knowledge and general advice. The doors were fitted by Steve who was exceptional, polite, clean and tidy. We are very pleased with them.
Kevin, West Midlands Posted on 03/10/2017 , work completed 03/10/2017
Recommended
The trader replied (on 12/10/2017)
Hi Kevin, we really appreciate it when our clients come along to have a look at our products and manufacturing capabilities before they buy. We will pass your kind comments on to Steve too.
Great job.
Customer Service
Quality
Value
Great job from start to finish - clear communication, excellent product. The windows are sturdy and very neat looking. Work on the day was efficient and clean. Very pleased.
Michael, West Midlands Posted on 03/10/2017 , work completed 03/10/2017
Recommended
The trader replied (on 12/10/2017)
Hi Michael, that's brilliant to hear - thank you for your feedback
Consistently good
Customer Service
Quality
Value
It's great when a local business excels. The installers were thorough and considerate, as was finesse's surveyors. No pricing gimmicks and the bill was reasonable.
James, West Midlands Posted on 29/09/2017 , work completed 29/09/2017
Recommended
The trader replied (on 12/10/2017)
Thanks James, we hope to be of service to you again in the near future.
Faultless, brilliant
Customer Service
Quality
Value
Finesse fitted our bedroom windows in July and we were so impressed we had them back to fit a new front door. I would recommend them to anyone.
Susan, West Midlands Posted on 26/09/2017 , work completed 26/09/2017
Recommended
The trader replied (on 12/10/2017)
Hi Susan, thank you for your kind words. We really appreciate your repeat business.
Excellent service from start to finish
Customer Service
Quality
Value
From initial quote to survey then to guys installing windows, we can't fault anything. Such friendly helpful and professional people! Only had a couple of windows installed but won't hesitate having the rest done with finesse!
Sarah14 Posted on 25/09/2017 , work completed 25/09/2017
Recommended
The trader replied (on 26/09/2017)
Thanks Sarah, whether it's one window or a house full of windows plus a conservatory we aim to provide the highest standards of quality and service possible on every occasion. Thank you for letting us know about your satisfaction.
New Front & Back Door
Customer Service
Quality
Value
Amazing service. Greg and Nathan were both brilliant. LOVE MY NEW DOORS! Would highly recommend Finesse to anyone. Well done!
Bev, West Midlands Posted on 15/09/2017 , work completed 15/09/2017
Recommended
The trader replied (on 22/09/2017)
Thanks Bev. WE LOVE YOUR DOORS TOO! Thanks for your much valued order. Hope to see you again soon.
Excellent Result as Always
Customer Service
Quality
Value
Friendly, professional service and excellent result as always.
Colin, West Midlands Posted on 29/08/2017 , work completed 29/08/2017
Recommended
The trader replied (on 22/09/2017)
Hi Colin, thank you for trusting us again with your order - much appreciated.
Amazing job!!!
Customer Service
Quality
Value
Fantastic job, boy they were nice people that got the job done fast. I was surprised there were two men working and a man who worked for the company called Theo gave me a bottle of wine and a bottle of window cleaner. I have been waiting so long for a new door. Thank you Steve and Lee.
Katie, West Midlands Posted on 29/08/2017 , work completed 29/08/2017
Recommended
The trader replied (on 22/09/2017)
Hello Katie, Thanks for your kind words, I have passed them on to our installation team who are thrilled to hear that you are so happy. We love being able to take care of our customers & the gift bag is a small token of our appreciation for your valued order.
Excellent service & product
Customer Service
Quality
Value
Outstanding, professional company with stylish products. Excellent customer service.
Frances, West Midlands Posted on 28/08/2017 , work completed 28/08/2017
Recommended
The trader replied (on 22/09/2017)
Thank you Frances, we do work hard on every aspect of our product and service delivery & we really appreciate your recognition of our professionalism throughout - it means a lot.
Excellent service
Customer Service
Quality
Value
Really pleased with my new door. Everyone I dealt with at the company was helpful, courteous and took care to check that I was happy with the work carried out.
Sally, West Midlands Posted on 25/08/2017 , work completed 25/08/2017
Recommended
The trader replied (on 01/09/2017)
Hi Sally, that's great to hear - thank you.
perfect job
Customer Service
Quality
Value
Finesse fitted replacement doors for my patio and porch. Also, an electric garage door. All work completed by two teams of four men. All very friendly and professional. Definitely use again.
Susan, West Midlands Posted on 25/08/2017 , work completed 25/08/2017
Recommended
The trader replied (on 22/09/2017)
Hi Susan, thank you for your order and for taking the time to give us your feedback - we hope to see you again.
Excellent all round
Customer Service
Quality
Value
Excellent service all round and quality product. Very professional and friendly staff in all departments. Would definitely recommend.
Wendy, West Midlands Posted on 22/08/2017 , work completed 22/08/2017
Recommended
The trader replied (on 22/09/2017)
Thanks for your feedback Wendy - it's great to hear.
First Class Job
Customer Service
Quality
Value
The work was done to perfection - No mess, you wouldn't know any work had been done. The 2 workers were polite and very helpful.
Kathleen, West Midlands Posted on 21/08/2017 , work completed 21/08/2017
Recommended
The trader replied (on 18/09/2017)
Hi Kathleen, how lovely of you to take the time to give us this feedback. Thank you for choosing Finesse & we hope to be of service to you in the future.
Another fantastic job
Customer Service
Quality
Value
This is the 4th job and yet again carried out very professionally. The fitters were very respectful to me and my home. They were friendly and cleaned up after themselves.
Valerie, West Midlands Posted on 15/08/2017 , work completed 15/08/2017
Recommended
The trader replied (on 25/08/2017)
Hi Valerie, thank you for trusting us again with your order. We will pass on your comments to our fitting team.
Prompt professional
Customer Service
Quality
Value
Excellent workmanship, waited no time at all. When complete cleaned up all mess would not have known a workman had been in the house.
Annette, West Midlands Posted on 14/08/2017 , work completed 14/08/2017
Recommended
The trader replied (on 01/09/2017)
Hi Annette, cleaning up after ourselves is one of the most important parts of the job - thank you for highlighting this important aspect of our service - we are very pleased that you are so impressed with us.
What a Team!
Customer Service
Quality
Value
Finesse was recommended to us. From start to end, friendly, professional team. Disruption kept to a minimum. Cleaned up each day themselves. So impressed with whole process. Windows and doors amazing.
Stephen, Birmingham Posted on 08/08/2017 , work completed 08/08/2017
Recommended
The trader replied (on 23/08/2017)
Hi Stephen, We really do love it when we get feedback like this - thank you so much for sharing your experience with us.
Fantastic job
Customer Service
Quality
Value
Prompt, efficient and courteous with a very good product. No sales pressure. Thorough survey. Friendly and efficient fitters who knew exactly what they were doing. Cleaned up and covered furniture etc.
Ian, Staffordshire Posted on 07/08/2017 , work completed 07/08/2017
Recommended
The trader replied (on 18/09/2017)
Hi Ian, thanks for the feedback. We always strive to treat our clients and their homes as if they were family. So it's very pleasing to receive feedback like this. Thank you for taking the time to show your appreciation of two of the most important aspects of our approach. No sales pressure & clean work :)
Superb, very professional, as expected from this company
Customer Service
Quality
Value
Workers, very professional (as expected from this company) neat and tidy working, left all clean, removed all materials off site daily. Taken out of windows, glass/frames, will certainly recommend them.
B, Worcestershire Posted on 01/08/2017 , work completed 01/08/2017
Recommended
The trader replied (on 23/08/2017)
We are extremely pleased to have lived up to your high expectations & we look forward to helping you again in the future. Thank you for choosing us to undertake your work.
Professional work
Customer Service
Quality
Value
Patio doors are light, feature, and well fitted. We're pleased with insulating effects for noise/warmth. A replacement stained glass window was poor quality and coloured section was missed. But was quickly rectified with no complaints and now very pleased.
William, West Midlands Posted on 01/08/2017 , work completed 01/08/2017
Recommended
The trader replied (on 07/09/2017)
Hi William, thank you for your feedback. We always aim to deal with any snagging as quickly as possible with no fuss so it's great to hear that. Many thanks.
Excellent work
Customer Service
Quality
Value
I have had a new front door and porch fitted. From the initial meeting to look at styles, to planning and fitting, I am absolutely delighted with all of the work. The company is professional, hard working staff who are all a delight and the end product of their work is excellent!
Jayne, West Midlands Posted on 27/07/2017 , work completed 27/07/2017
Recommended
The trader replied (on 23/08/2017)
Hi Jayne, thank you for sharing & for your kind words. We will ensure that we pass your message on to our hard working team.
My review
Customer Service
Quality
Value
Good job
Lesley, West Midlands Posted on 24/07/2017 , work completed 24/07/2017
Recommended
The trader replied (on 01/09/2017)
Thanks for the review Lesley.
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029 2267 0040
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Standard network rate.