Firstbase Drainage Services

Dean called back within a short time of my enquiry regarding a new drainage installation for a sewer pipe. I found his work to be first class, conscientious, and very professional, the work was completed better than my expectations. I like quality workmanship to say the least, and would have no hesitation in highly recommending Dean and his crew. I have booked him again for other work.

I needed a sewer specialist (my sewerage company confirmed that the problem was not something they would deal with) and without a personal recommendation I had to find someone off the internet. I always feel a bit apprehensive about this but Dean and his team deserve every positive word said about them on this site. Professional, friendly, hardworking, tidy, excellent communication and very good value for money (compared with others who gave me quotes). I investigated a rat hole in the garden which led me to the sewer pipe and an apparent sink hole! Dean did a camera survey of all my drain pipes, assessed the problems, explained it all to me agreed a price and was back the next day to fix it all. It was a lot of hard work: clearing 2 blockages, inserting 2 sleeves (one of which sealed a break in the pipe (which was probably the route the rats were taking to my loft) and replacing a manhole cover and identifying the hole as probably an old septic tank. The team was very indulgent of my curiosity to see what they were doing and how it all worked and Dean made a point of explaining the processes to me so I now understand my sewer pipes better. I would definitely recommend them and would use them again without hesitation.

I found Dean very professional and knowledgable. Initially he repaired a broken pipe outside of our house. During this work he discovered a water main leakage and we asked him to fix it for us. We are very satisfied with both jobs. And the communication about the progress of his work was excellent at all times. I would definetively recommend him.

Would recommend Dean , did a great job in replacing my damaged manhole cover and frame ,

I phoned Dean on Monday morning with an overflowing and offensive drain. He came that afternoon, phoned when he was on the way, arrived on time. Job was difficult as there was a large piece of wood lodged in the pipe that could have necessitated coming back another time as it would have meant digging up the side path and opening the pipe but Dean persevered, using a great deal of skill and hard work (and using modern technology to locate the problem), and eventually managed to move it. He and his assistant were pleasant, courteous and very efficient. Cost was extremely reasonable and I was very relieved and delighted at the outcome. Would certainly never hesitate to call him again and wold definitely recommend him to any friends or neighbours with problems with their drains. He certainly merits every star he has been awarded by his customers.

Dean is amazing! Needed a new gulley as we were rerouting our drain pipes. Dean came to have a look and gave us some very good free advice and sorted everything out within our timescales and at a value for money price. He is a real Drainage Superhero! Having wasted my time and money with Dynorod on three separate occasions it was a pleasure to finally deal with someone who really knows what he is doing and will give honest advice. Honest advice, good neat job, value for money and they clear up after themselves too - what more could you ask for?

We called in a local firm when we had problems with blocked drains. They cleared the blockage and on inspecting the drain pipe with camera they found cracks in the underground pipe and a hole. They advised us to get the pipe repaired by relining the pipe which agreed with them to do the job. When they came to reline the pipe they could not reline the pipe and went away. That is when we started to look on internet and were lucky enough to get in touch with Dean via his partner. After explaining our problem to Dean he came to see us on the same day. He used his camera to look at the problems with underground pipe and knew straight away what the problems were and said he will be able to reline the pipe. After giving us a rough quote we asked him to do the job and Dean was good enough to fit in our job in between his busy schedule. So when Dean and his team came they straight away got on with the job and withing couple of hours sorted the problem. Dean also offered to look at the another drain pipe with camera and also found similar problem and also sorted the relining of that pipe. We must say Dean knows what he is doing and solved our two problems in one go. Dean has now given us peace of mind knowing that we will not have same problems for a long time. We will certainly use his services in future should a need arise

Dean has solved some complicated historical problems in my Victorian house's drains. He uses a colour camera on a long hose, and has expert knowledge of the subject. His prices are fair and his assistants are nice. I have had two floods in a downstairs room and I am totally confident that this cannot happen again. I also have had ongoing problems with blocked toilets and these are definitely going to be much better. If the problem is not completely solved in a year's time we know what the next stage of work will be. He has lined various leaking underground pipes I did not know were leaking, which should also help with the damp I get in my cellar. It is not an exaggeration to say that my life is happier because of the work that's been done, because having ongoing plumbing problems is extremely stressful, especially when there is heavy rain.