Endorsed by Which?

Fitters Rates Ltd

4.9

57 Reviews

Opening Hours
Today - 08:00–16:00
  • Monday 08:00–16:00
  • Tuesday 08:00–16:00
  • Wednesday 08:00–16:00
  • Thursday 08:00–16:00
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

May 2019

About

Window Fitters Rates based in Cardiff supply and install windows, doors and conservatories throughout South Wales, and beyond to residential and commercial customers. We supply high quality windows and doors and glazing services, at extremely competitive prices, backed by exceptional customer services and after sales care. With the assurance for our customers of glazing industry approved installers, certified, who have a great deal of glazing expertise.

What we do

  • Glaziers

    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Stained glass
    • Aluminium Windows
    • Double glazed units
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • Doors

    • Bi-fold doors
    • Fire doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • UPVC doors
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
57 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Replacement of uvpc front door
Customer Service
Quality
Value
We would recommend this company to anyone looking to install or replace doors and windows. They were very easy to deal with and simply did what they said they would do and at a competitive price. The fitters were punctual, very efficient and knowledgeable and carried out the work without any fuss at all. We also appreciated them clearing up afterwards without being asked. Great company, great workl
Customer in Cardiff Posted on 13/08/2024 , work completed 13/08/2024
The trader replied (on 23/08/2024)
Thank you so much for giving us such a wonderful review, we certainly appreciate it and are so pleased that you were happy with our service. We pride ourselves on being efficient and knowledgeable as well as punctual. Should you require any further window or doors from ourselves, please do not hesitate to contact us. Thank you once again - WFR
Excellent service from start to finish
Customer Service
Quality
Value
I recently had new windows installed by Sam at Window Fitters Rates, and I couldn't be happier with the results. The service was excellent from start to finish. Sam worked quickly and efficiently, demonstrating clear pride in his work. The craftsmanship was outstanding. I wouldn't go anywhere else now and will recommend their services to others.
Customer in Caerphilly County Borough Posted on 05/08/2024 , work completed 26/07/2024
The trader replied (on 08/08/2024)
We are thrilled that you are happy with your windows fitted by Sam. Should you wish to upgrade any further doors in the future, please do not hesitate to contact us and we would be delighted to give you a further quote and undertake the work. Many thanks again.
French Doors
Customer Service
Quality
Value
Product details were absolutely crucial for me to choose the right trader to supply and fit these French doors. Excellent customer care and people skills. They cleaned where needed during fitting they were precise in the finishing to my French doors. After fitting they gave me some tips in do and don’t to get the best lifetime results in these French doors. I was very impressed with everything from the time of arrival to departure the workmanship, knowledge and cleanliness that was evident from this company. Thank you Window Fitters Rates.
Customer in Cardiff Posted on 02/08/2024 , work completed 30/07/2024
The trader replied (on 08/08/2024)
Thank you so much for our review and taking the time to leave us a review, it was a pleasure to work with you and should you require further windows or doors in the future please do not hesitate to contact us.
Fabulous doors and windows
Customer Service
Quality
Value
We are absolutely thrilled with our bi-fold doors and large kitchen window to our new extension and our side door and bedroom window. Dexter and Sam took great care in ensuring there was no mess and everything was fitted to perfection and with a smile - the boys don’t drink much tea either which is an added bonus as I didn’t have to make endless cups!! Thank you for a brilliant after service and ensuring we were happy. Will be using you again in a few months. Nic x
Customer in Cardiff Posted on 11/06/2024 , work completed 25/04/2024
The trader replied (on 27/06/2024)
Thank you for taking the time for leaving a review on our page. We pride ourselves on making sure everything is fitted to perfection, and look forward to working with you again.
Replacement windows
Customer Service
Quality
Value
Excellent service, had 4 windows replaced today. Fitters arrived on time and were very courteous and helpful. Fitted in a day, great work and the windows are excellent. Already recommended and will recommend again. They even cleaned up and removed debris Thank you Dexter, great work.
Customer in Cardiff Posted on 01/09/2023 , work completed 31/08/2023
The trader replied (on 04/07/2024)
Thank you for taking the time to reply and for your lovely comments. We look forward to working with you again in the future.
Great door and finish
Customer Service
Quality
Value
Replacement back door and window - used the Truedoor designer and received initial quote, followed by team coming to measure up. Door/window took about 1 month to be made to my specifications. Great quality door/window and handles. Took the morning to fit - the team were polite, tidied up after themselves and was a great finish. I will use their services again.
Customer in Cardiff Posted on 12/03/2023 , work completed 09/03/2023
The trader replied (on 04/07/2024)
Thank you for taking the time to give us a review. We are pleased to hear that you are happy with our service and look forward to working with you again in the future.
Great team, good work, very pleased!
Customer Service
Quality
Value
Installed bay windows and a new front door. From Mike, who gave us good advice on what to have and Noel and Sam performing the install, we received excellent and professional service from start to finish. Good clean workers. More than pleased with windows and door and would highly recommend.
Customer in Cardiff Posted on 27/01/2023 , work completed 27/01/2023
The trader replied (on 04/07/2024)
Thank you for using our services and we are pleased that you are happy with the installation. We look forward to working with you again in the future and appreciate the time you have taken to give us a review.
Perfect front door!
Customer Service
Quality
Value
Had the guys fit my new front door this morning. Turned up when they said they would. Did an amazing job of fitting new new front door. I’m over the moon with it. Can’t fault them at all! Would definitely recommend using fitters rates.
Customer in Cardiff Posted on 20/12/2022 , work completed 20/12/2022
Highly Recommended
Customer Service
Quality
Value
We are delighted with our new bay windows and front door which were supplied and fitted recently. From the the very first survey and quote to the completion of the job. We experienced a high quality, efficient, sooth running and friendly job. The process was exactly as described by Mike who did the survey, with no surprises. Noel and Sam worked hard and were friendly and sympathetic to our situation. They replaced our old double glazed windows, which I thought were okay. However, now that the weather has got colder in December. We are noticing a big difference in the way that the heat is being retained in the house. I am happy to recommend Windows Fitters Rates to anyone that is thinking of getting new windows and doors..
Customer in Cardiff Posted on 06/12/2022 , work completed 16/11/2022
Superb Work
Customer Service
Quality
Value
I have just had all my upstairs windows replaced with fully flush UPVC black windows. My house if circa 400 years old so i needed the work done sympathetically. I found Fitter Rates not only highly competitive on price, but also polite and extremely helpful and knowledgeable. The two window fitter who completed all the work were Noel and Sam, both were diligent in their work, worked extremely hard, and advised me of all the work that they did step by step. They also cleaned and cleared up after themselves each day. this was no small job, however, it was undertaken superbly. i would 100% recommend this company for your window and door replacements. I will use them again when i decide to have my downstairs fitted with new windows.
Customer in Newport Posted on 28/11/2022 , work completed 25/11/2022
The trader replied (on 23/08/2024)
Thank you for leaving us such a wonderful review! We will pass on your thanks to our team and in particular Noel and Sam. We pride ourselves on being professional and helpful, please do not hesitate to contact us should you require any further products from ourselves. Thank you again - WFR