On the basis of Flatley Heating Limited’s listing as a Which? Trusted Local Trader, I asked them to quote for replacing my expired oil boiler with a new gas boiler to be connected to my existing hot water and central heating system. After Mr. Flatley had visited and explained exactly what would be involved, I subsequently accepted his proposal for the job. I am pleased to say that they turned up on time on the agreed date and worked full time on the job, finishing it in the time they had initially specified. They also were careful to lay protection for my floors upstairs and down as they went between their van and the separate parts of the system. They were thorough in commissioning the completed system, even staying later than usual to fix, successfully, a slight ‘weep’ in the pipe-work. A further very slow and minor drip that I reported the evening after completion was repaired the next morning.