Do not use this company
I will keep this review brief, even though my complaint dragged on for several months. Flintshire Roofing repaired my garage roof but made a mistake(s), which showed up as sagging roofing felt and puddles of rain water. I contacted the owner of the Company, a Jonathan Jones, in order to obtain a refund. At a brief final meeting he became very aggressive, threatening and abusive. I had to report one threat to the police. I am an elderly OAP and Jones is much younger and bigger. Jones may construct a response to my review. However, the type of person who threatens an OAP will often lie to cover their mistakes. The main point of this review is to reduce the risk of any other person being subjected this type of behaviour. Therefore, I suggest you do not use this Company.
Customer in Flintshire
Posted on 02/07/2021
, work completed 17/07/2019
they do not keep their warranty.
They fixed my roof in 2016 now it is leaking again and the work is warranted. I call them but they do not answer, they do not keep their warranty.
Customer in Greater Manchester
Posted on 12/12/2020
, work completed 01/09/2016
Polite and professional
Weather conditions & holidays (first request made during Aug) Delayed start until date shown work nearly completed by team of 4/5 on day. - part of plastics was unavailable until day 2. Prompt return on 20th waste disposal good though could have brushed yard etc more thoroughly. 21st - rain am leak from bracket - rubber seal had not been inserted call to office - 1/2 hour later fault rectified.
Margaret, Clwyd
Posted on 19/09/2017
, work completed 19/09/2017
Recommended
My review
Work arranged and completed very professionally. I would certainly use them again.
Bernard, Clwyd
Posted on 05/03/2020
, work completed 05/03/2020
Recommended
Good work, but needed chasing
I'm very happy with the work done. Initial response and quote was very quick, but I was told the work would be done within a week, which didn't happen, and I did not hear anything. I rang to check after the Easter break (two weeks later), and someone came the next day.
LollyG
Posted on 06/04/2016
, work completed 06/04/2016
Recommended
Highly Recommended
Originally used this company to do rubber coating roofing years ago. Called them recently due to an issue that had developed. Highly impressed that they honoured the 20-year warranty to sort the problem out. Many thanks & kindest regards.
Patricia in Flintshire
Posted on 07/09/2021
, work completed 03/09/2021
Recommended
My review
Derek, Clwyd
Posted on 16/05/2017
, work completed 16/05/2017
Recommended
Professional, prompt and efficient.
Very professional and efficient service. Prompt and effective communication. Personable, courteous and capable staff. Will certainly recommend them, and use them again.
Lesley
Posted on 06/10/2017
, work completed 06/10/2017
Recommended
My review
All seems well, although it hasn't rained since the work so we don't really know! Big positive was fixing half of the problem (a broken tile) at time if initial inspection!
Richard, Merseyside
Posted on 21/01/2017
, work completed 21/01/2017
Recommended
Superb job
Ridge tiles replaced. Excellent tidy job. Lads clean & efficient. Even replaced cracked tile on last minute request! Price very competitive.
Which? Trusted Traders Consumer
Posted on 10/10/2016
, work completed 10/10/2016
Recommended
Excellent service
I noticed slates slipping on my roof. The job was arranged and completed within hours. Rhys, who did the work, was excellent. He made light of the job and dealt with any snags - such as difficult access - without fuss and completed the work quickly and efficiently. He (and the office staff) made what could have been an anxiety-inducing and time-consuming problem into a straightforward and timely experience. I would certainly recommend the firm to others and, should the need arise, would be happy to use them again.
Leslie in Greater Manchester
Posted on 04/08/2021
, work completed 04/08/2021
Recommended
First rate job
Completely satisfied with the work carried out by Flintshire Roofing. Completed on time and within the cost estimate.
D, Clwyd
Posted on 10/05/2017
, work completed 10/05/2017
Recommended
Professional & good job. Well done
They did a very good & professional job. Clean & tidy workers & pleasant & polite. Would recommend them to other people. Well pleased.
Sandra, Clwyd
Posted on 19/04/2018
, work completed 19/04/2018
Recommended
Prompt and very professional
Can't thank Jonathon and team enough. Had a stressful few days after terrible storm damage and these guys were quick and very efficient from start to finish.
Wendyanne, Cheshire
Posted on 04/03/2017
, work completed 04/03/2017
Recommended
Excellent Work
Excellent work, no nonsense and no pressure/hard sales. Down to earth & willing to discuss options. Honest, quick and tidy.
Paul, Clwyd
Posted on 08/02/2018
, work completed 08/02/2018
Recommended
Prompt & professional
Excellent service, did a brilliant job. Will use again. Thank you
Lisa, Cheshire
Posted on 20/05/2020
, work completed 19/05/2020
Recommended
Efficient work
Efficient clean and tidy work when replacing some cracked and broken roof tiles. A first assessment of the job was photographed. The work was done to budget by a helpful and pleasant roofer who made me feel confident. Thank you
Customer in Flintshire
Posted on 19/10/2020
, work completed 16/10/2020
Recommended
Emergency Roofing Problem
Flintshire Roofing rang and arrived within 90 minuets which was excellent. Very professional service. Explained everything fully. Cleaned up the site. Would not hesitate to use again and can fully recommend this company.
Customer in Flintshire
Posted on 03/12/2020
, work completed 20/12/2002
Recommended
Efficient Roof Repairs
Following damage done to our roof by Storm Bella on Boxing Day Flintshire Roofing installed a new cowl and replaced several roof tiles. Jonathan attended on January Ist and his work was exemplary. We would have no hesitation in employing him again.
Customer in North Wales
Posted on 08/01/2021
, work completed 01/01/2021
Recommended
Garage roof
I asked for a quote for recovering our garage roof, Jonathon turned up on time and went through the options with us and suggested the best for the job. We received the quote in a couple of days and agreed to have the work done. Two of his team arrived and completed the work in a day using the Firestone rubber covering, which has a 20 year guarantee so I will not have to worry about the roof for a good while. His team were courteous and explained what they were doing as they went along. I would recommend Flintshire Roofing as they did what they said and promptly.
Customer in Flintshire
Posted on 20/05/2022
, work completed 17/05/2022
Recommended
Excellent service.
Within a few days of making contact with Flintshire Roofing we had a visit and a very reasonable quote. The work, through not major, was all completed within 10 days of our initial approach. In the past, many contractors took repeated calls before even responding. The work was good quality and we are very pleased.
Barry, Cheshire
Posted on 18/01/2016
, work completed 18/01/2016
Recommended
Brilliant job
We are very pleased with the work done. The workmanship is first class and we will certainly use Flintshire Roofing Ltd for all future work when needed. The price for the work was very reasonable.
Raymond, Clwyd
Posted on 04/01/2018
, work completed 04/01/2018
Recommended
Prompt & honest
Very professional, prompt & above all honest. We thought it was a big job. Only needed 2 tiles replacing!
E, Merseyside
Posted on 01/12/2017
, work completed 01/12/2017
Recommended
Good job
Came and surveyed my flat roofs and gave good, cost effective advice. Job booked in within a week and completed in two days. Work carried out by friendly, professional staff who did a neat and tidy job. I was kept informed of everything being done. It's good to know there are good honest work people still out there.
John, Merseyside
Posted on 02/02/2017
, work completed 02/02/2017
Recommended
Fantastic service!
Flintshire Roofing Ltd came and carried out a speedy, courteous and efficient repair to a difficult problem. Professional and 1st class.
Jayne, Clwyd
Posted on 30/06/2017
, work completed 30/06/2017
Recommended