Endorsed by Which?

Forest Edge Home Improvements Ltd

4.9

126 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

May 2020

About

Forest Edge has over 35 years of experience within the home improvement industry and specialise in conservatories, windows and doors. With no smoke and mirror sales tactics Forest Edge wants to drag the industry into the 21st century by offering direct pricing, elite workmanship and excellent after sales care. We provide the best products with the latest technology to offer a high energy rated installation. We are fully accredited by FENSA and all of our installations carry a 10 year insurance backed guarantee. Call us now to get your free no obligation quotation or visit our showroom in Lymington and see our products first hand. We also offer a virtual reality tour of some of our conservatory installations so you can feel as if you are actually there.

What we do

  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Replacement window services and repairs
    • Sash windows
    • Timber windows
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • Roofers

    • Cladding
    • Conservatory roof conversions
    • Guttering, fascias and soffits
    • Roofline
    • Tiled conservatory roofs
  • Conservatories

    • conservatory roof conversions
    • conservatory roof insulation
    • Conservatory Roof replacement
    • Hardwood conservatories and orangeries
    • Sun Lounge
  • Doors

    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
    • Timber doors
    • UPVC doors
  • More Services

    • glass extensions

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
126 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Large glass conservatory to solid roof garden room.
Customer Service
Quality
Value
From the scaffolders to the sales person we had a lovely team of gents working for us, especially the site manager Simon, who was outstanding in his role. We started in November with terrible storms, but the team worked hard to make sure we were 'water tight'. We were delighted with the end result, thank you to all the team and we would recommend them.
Customer in Dorset Posted on 27/01/2024 , work completed 16/01/2024
Excellent work, fast and for agreed cost
Customer Service
Quality
Value
I was very pleased and totally satisfied with the work done by Forest Edge Home Improvements who completed repairs to my roof this week. In particular I was impressed by Ben Kemp, their flat roof specialist who carried out the work. The design and construction quality was excellent, performed with great care and attention to detail. Ben took photos at every stage so that I could see the work done as it progressed as well as the finished job which I personally inspected. My house is 74 years old and developed a rainwater leak in a flat roof covered with felt surrounded by tiled pitched roofs on 3 sides. The repair was not easy and required new decking, replacement of felt with Firestone Permaroof rubber sheet (much stronger and durable than felt), replacing, cutting and installing a lot of new tiles to achieve a custom fit. The leak occurred end November 2023 and Forest Edge started work 15th January 2024 completing it in a day and a half. I fully recommend Forest Edge for similar work and will always try to obtain a Which Trusted Trader for any other projects in future.
Customer in Hampshire Posted on 19/01/2024 , work completed 16/01/2024
Quality product/quality service
Customer Service
Quality
Value
During recent heavy rains our conservatory sustained a number of leaks, so we opted to replace its entire roof. Forest Edge were our chosen installers, and we couldn't be more happy with the quality of their product, and the level of service we received from first contact to the install teams, the installation was seamless. We have no hesitation in recommending Forest Edge.
Customer in Hampshire Posted on 11/01/2024 , work completed 27/10/2023
New windows and French doors
Customer Service
Quality
Value
New floor to ceiling windows and French doors fitted in the lounge and French doors fitted in the kitchen. The work was completed to budget and a tight schedule to complete work before Christmas. Good showroom with knowledgeable sales staff offering quality products at a fair price. Good communication throughout. Excellent support from all staff. Fitters were extremely helpful and pleasant. Kept disruption to a minimum and kept everything clean and tidy. Manufacturing fault with one set of French doors. This was immediately corrected with a new set of doors with staff going above and beyond to ensure everything fitted satisfactory to a tight timescale before Christmas. Excellent customer service and support.
Customer in Hampshire Posted on 08/01/2024 , work completed 04/12/2023
New Front Door, and Repairs/Enhancements to Existing Windows and Doors
Customer Service
Quality
Value
It has been a pleasure working with the Forest Edge team, led by Ben, to sort our varied and somewhat complicated needs. The service, response times, and products have all been excellent. Nothing seems to be too much trouble. Steve and Rob were efficient, competent, helpful and respectful on site. It is unusual these days to get this very high level of all round service, and all done at a competitive price.
Customer in Hampshire Posted on 20/12/2023 , work completed 13/12/2023
Highly recommend
Customer Service
Quality
Value
Forest Edge transformed our house, we had a new front door, beautiful grey cladding to replace our old wooden cladding and a new balcony floor Ben gave us a very detailed quotation for all the works to BA carried out Steve and Rob who carried out the cladding were excellent, you can tell they take pride in their work. They turned up and tidied every day they were here We are absolutely delighted with their work I would definitely use Forest Edge again for other home improvements
Customer in Dorset Posted on 16/10/2023 , work completed 11/10/2023
Stunning service and installation!
Customer Service
Quality
Value
My installation had all the makings of a nightmare, retail shop in Brockenhurst, pavement directly outside, two very large bay windows and customers inside whilst the installation took place! I have never left a review before, but this company deserves one, from the moment they arrived to the moment they left, I couldn't have hoped for better service, more consideration for the location they were working in, or professionalism. Each day, they were 100 percent aware of everything that could be an issue, at the end of the day you would never have known they had been there, cleaning both inside and outside. I'd like to personally thank Darren, Gordon and Simon, the fitters and site manager for being meticulous and working so carefully, I'm blown away with the end result, have had so many complimentary comments already and would recommend this company to anyone!
Customer in Hampshire Posted on 12/10/2023 , work completed 12/10/2023
Impressive service
Customer Service
Quality
Value
This is the third piece of work completed by Forest Edge. (i) guttering replacement and new roof over the back door (ii) conservatory replacement roof and most recently (iii) sorting out a complex leak involving a flat roof. On all occasions, the service provided by Forset Edge has been excellent and I would have no hesitation in going back to them for future work. The staff are friendly and helpful - they know their stuff. They identify and sort out the problem with the minimum of fuss. This last job has complicated as two different problems were responsible for the leak. They just kept going until it was sorted and finished. Top class
Customer in Hampshire Posted on 27/09/2023 , work completed 22/09/2023
Conservatory conversion and door replacement
Customer Service
Quality
Value
Used for two projects: 1 - Replacement of Front Door to Solidor fitting. 2 - Conversion of Conservatory roof from double-glazed to a Supalite solid roof. Work was completed to spec/quote in a professional manner. FEHI provided experienced tradespersons, and they and the sub-contractors (electrician and plasterers) all worked diligently and efficiently. Very pleased to see that they all worked without distractions such as frequent use of mobiles (other than was necessary for the work) and remained focused on the job to complete in a timely manner. Job finish was good, as was wanted, and site tidied after completion.
Andrew in Hampshire Posted on 24/07/2023 , work completed 05/07/2023
Excellent work
Customer Service
Quality
Value
I had some recent work completed on my bungalow including guttering and repair of a flat roof completed in two parts. The team was excellent, arriving on time and keeping me informed on progress. Very neat and tidy while working and when finished. Really courteous and very helpful. Showed me pictures of the work on the roof as it was progressing and the final roof sealed. Frankly an excellent job on both occasions.
Janet in Hampshire Posted on 18/04/2023 , work completed 17/04/2023