Endorsed by Which?

Forest Edge Home Improvements Ltd

4.9

126 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–13:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

May 2020

About

Forest Edge has over 35 years of experience within the home improvement industry and specialise in conservatories, windows and doors. With no smoke and mirror sales tactics Forest Edge wants to drag the industry into the 21st century by offering direct pricing, elite workmanship and excellent after sales care. We provide the best products with the latest technology to offer a high energy rated installation. We are fully accredited by FENSA and all of our installations carry a 10 year insurance backed guarantee. Call us now to get your free no obligation quotation or visit our showroom in Lymington and see our products first hand. We also offer a virtual reality tour of some of our conservatory installations so you can feel as if you are actually there.

What we do

  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Replacement window services and repairs
    • Sash windows
    • Timber windows
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • Roofers

    • Cladding
    • Conservatory roof conversions
    • Guttering, fascias and soffits
    • Roofline
    • Tiled conservatory roofs
  • Conservatories

    • conservatory roof conversions
    • conservatory roof insulation
    • Conservatory Roof replacement
    • Hardwood conservatories and orangeries
    • Sun Lounge
  • Doors

    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
    • Timber doors
    • UPVC doors
  • More Services

    • glass extensions

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
126 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Large glass conservatory to solid roof garden room.
Customer Service
Quality
Value
From the scaffolders to the sales person we had a lovely team of gents working for us, especially the site manager Simon, who was outstanding in his role. We started in November with terrible storms, but the team worked hard to make sure we were 'water tight'. We were delighted with the end result, thank you to all the team and we would recommend them.
Customer in Dorset Posted on 27/01/2024 , work completed 16/01/2024
Excellent work, fast and for agreed cost
Customer Service
Quality
Value
I was very pleased and totally satisfied with the work done by Forest Edge Home Improvements who completed repairs to my roof this week. In particular I was impressed by Ben Kemp, their flat roof specialist who carried out the work. The design and construction quality was excellent, performed with great care and attention to detail. Ben took photos at every stage so that I could see the work done as it progressed as well as the finished job which I personally inspected. My house is 74 years old and developed a rainwater leak in a flat roof covered with felt surrounded by tiled pitched roofs on 3 sides. The repair was not easy and required new decking, replacement of felt with Firestone Permaroof rubber sheet (much stronger and durable than felt), replacing, cutting and installing a lot of new tiles to achieve a custom fit. The leak occurred end November 2023 and Forest Edge started work 15th January 2024 completing it in a day and a half. I fully recommend Forest Edge for similar work and will always try to obtain a Which Trusted Trader for any other projects in future.
Customer in Hampshire Posted on 19/01/2024 , work completed 16/01/2024
Quality product/quality service
Customer Service
Quality
Value
During recent heavy rains our conservatory sustained a number of leaks, so we opted to replace its entire roof. Forest Edge were our chosen installers, and we couldn't be more happy with the quality of their product, and the level of service we received from first contact to the install teams, the installation was seamless. We have no hesitation in recommending Forest Edge.
Customer in Hampshire Posted on 11/01/2024 , work completed 27/10/2023
New windows and French doors
Customer Service
Quality
Value
New floor to ceiling windows and French doors fitted in the lounge and French doors fitted in the kitchen. The work was completed to budget and a tight schedule to complete work before Christmas. Good showroom with knowledgeable sales staff offering quality products at a fair price. Good communication throughout. Excellent support from all staff. Fitters were extremely helpful and pleasant. Kept disruption to a minimum and kept everything clean and tidy. Manufacturing fault with one set of French doors. This was immediately corrected with a new set of doors with staff going above and beyond to ensure everything fitted satisfactory to a tight timescale before Christmas. Excellent customer service and support.
Customer in Hampshire Posted on 08/01/2024 , work completed 04/12/2023
New Front Door, and Repairs/Enhancements to Existing Windows and Doors
Customer Service
Quality
Value
It has been a pleasure working with the Forest Edge team, led by Ben, to sort our varied and somewhat complicated needs. The service, response times, and products have all been excellent. Nothing seems to be too much trouble. Steve and Rob were efficient, competent, helpful and respectful on site. It is unusual these days to get this very high level of all round service, and all done at a competitive price.
Customer in Hampshire Posted on 20/12/2023 , work completed 13/12/2023
Highly recommend
Customer Service
Quality
Value
Forest Edge transformed our house, we had a new front door, beautiful grey cladding to replace our old wooden cladding and a new balcony floor Ben gave us a very detailed quotation for all the works to BA carried out Steve and Rob who carried out the cladding were excellent, you can tell they take pride in their work. They turned up and tidied every day they were here We are absolutely delighted with their work I would definitely use Forest Edge again for other home improvements
Customer in Dorset Posted on 16/10/2023 , work completed 11/10/2023
Stunning service and installation!
Customer Service
Quality
Value
My installation had all the makings of a nightmare, retail shop in Brockenhurst, pavement directly outside, two very large bay windows and customers inside whilst the installation took place! I have never left a review before, but this company deserves one, from the moment they arrived to the moment they left, I couldn't have hoped for better service, more consideration for the location they were working in, or professionalism. Each day, they were 100 percent aware of everything that could be an issue, at the end of the day you would never have known they had been there, cleaning both inside and outside. I'd like to personally thank Darren, Gordon and Simon, the fitters and site manager for being meticulous and working so carefully, I'm blown away with the end result, have had so many complimentary comments already and would recommend this company to anyone!
Customer in Hampshire Posted on 12/10/2023 , work completed 12/10/2023
Impressive service
Customer Service
Quality
Value
This is the third piece of work completed by Forest Edge. (i) guttering replacement and new roof over the back door (ii) conservatory replacement roof and most recently (iii) sorting out a complex leak involving a flat roof. On all occasions, the service provided by Forset Edge has been excellent and I would have no hesitation in going back to them for future work. The staff are friendly and helpful - they know their stuff. They identify and sort out the problem with the minimum of fuss. This last job has complicated as two different problems were responsible for the leak. They just kept going until it was sorted and finished. Top class
Customer in Hampshire Posted on 27/09/2023 , work completed 22/09/2023
Conservatory conversion and door replacement
Customer Service
Quality
Value
Used for two projects: 1 - Replacement of Front Door to Solidor fitting. 2 - Conversion of Conservatory roof from double-glazed to a Supalite solid roof. Work was completed to spec/quote in a professional manner. FEHI provided experienced tradespersons, and they and the sub-contractors (electrician and plasterers) all worked diligently and efficiently. Very pleased to see that they all worked without distractions such as frequent use of mobiles (other than was necessary for the work) and remained focused on the job to complete in a timely manner. Job finish was good, as was wanted, and site tidied after completion.
Andrew in Hampshire Posted on 24/07/2023 , work completed 05/07/2023
Excellent work
Customer Service
Quality
Value
I had some recent work completed on my bungalow including guttering and repair of a flat roof completed in two parts. The team was excellent, arriving on time and keeping me informed on progress. Very neat and tidy while working and when finished. Really courteous and very helpful. Showed me pictures of the work on the roof as it was progressing and the final roof sealed. Frankly an excellent job on both occasions.
Janet in Hampshire Posted on 18/04/2023 , work completed 17/04/2023
Excellent work and a pleasure to deal with
Customer Service
Quality
Value
We are so glad that we asked Forest Edge to build our extension! They were able to take our ideas into action and faithfully translated them into the building design. At every stage; from design, foundations through to final build; they worked efficiently and effectively and whether contractors or part of the in-house team, they were fantastic to deal with. Despite the backdrop of Brexit and other issues, the build proceeded well with no major issues or delays. Simon and John project managed it well, keeping us informed every step of the way and doing everything with good humour. We are delighted with the final outcome which has exceeded our expectations! Well done guys!
Customer in Hampshire Posted on 12/10/2022 , work completed 03/10/2022
Good service, helpful and tidy.
Customer Service
Quality
Value
We had a large bay window plus two other units fitted. Good sales service and updates on supply/fitting dates, the guys did a great job fitting units, very helpful and left site clean and tidy. Also good after sales service as we have a few defects on the glazed units which were replaced without question also kindly matched some handles on our other windows. From our experience would certainly use this company again.
Customer in Hampshire Posted on 08/08/2022 , work completed 25/05/2022
Professional, friendly and high quality work
Customer Service
Quality
Value
I contacted Forest Edge about replacing my old conservatory and some windows, and from the get go they were quick to respond, very helpful, professional and friendly - a refreshing change after getting nowhere and a complete lack of communication from several other companies. The support provided at every stage of the process was excellent, and everyone I spoke to and dealt with at Forest Edge were really friendly. I was given a clear timeline of when things would be done with a clear budget and they coordinated everything - fitting windows, doing the electrics and the plastering. Although there were a few unforeseen delays, they kept communication up the whole way through and still completed all the works on time. The work was all completed to a very high standard, and I can't speak highly enough of the teams who came out to replace the windows and conservatory. The support from the main office team was also excellent and they were very quick to answer any questions I had. Their level of knowledge and suggestions about how best to redesign the conservatory was invaluable, but the stand out thing for me was how easy it was to communicate with them and how friendly and helpful everyone was. The end product looks great, and I've had numerous compliments on how great the conservatory and windows look, and would recommend Forest Edge to anyone - 10/10 service.
Customer in Hampshire Posted on 31/03/2022 , work completed 17/12/2021
Look elsewhere
Customer Service
Quality
Value
You can get Ultraframe conservatories installed by other companies and wholeheartedly recommend that you do.
Customer in Hampshire Posted on 17/03/2022 , work completed 09/03/2022
The trader replied (on 16/06/2022)
As a Ultra-installer for Ultra-frame conservatory roofs and after winning numerous awards for our installations, we meet this review head on and always take negative feedback seriously. It would have been interesting to have had a little more of an insight as to why this review was left other than to try and damage our good reputation that we work so hard to keep. We are sure that this client is happy with their new space and is getting good use out of their new addition, the photographs we have of this particular installation were being considered to entered into Ultra-frames installation of the month awards. As a reliable company we ensure all of our installations are completed to a high standard no matter the obstacles put in our way. Unfortunately, in this instance we were unable to offer the substantial amount of compensation requested due to timescales of delivery and delays due to the clients having Covid. We will always be as fair as possible where necessary and will always work with our clients to complete their dream room. We still offer the best aftersales service in our industry and will continue to do so. A negative review such as this should always be met with positivity and of course out of the 113 reviews on this platform it should stand out as one of the only negative reviews we have ever received.
Would use again
Customer Service
Quality
Value
we had six windows, porch, conservatory windows and 3 doors replaced by Forest Edge and we had excellent service. This was all done as planned and done to budget. All employees of this company were excellent from sales persons, constructors, person who checked work and of course company owners. the doors and window fitters explained what they were doing and in which order. They said if they were going to be later in coming as they were picking up parts. Very good at customer service. The same with father and son who installed conservatory both could not have been nicer and very professional. Both teams cleaned up after themselves and wiped glass down after finishing. Again when small faults were found they phoned in to company and arranged a replacement. All this was done around Rosie our Dog!!! We are very pleased with the product. Yes we could have got cheaper but you get what you pay for and this product is excellent. The advise we had from salesperson was spot on. we are pleased with style of windows and front door. The conservatory roof has let so much light in so much better and no leaks! We have found the Bungalow so much warmer since havein g this work done. We did have a few snags some have been done and just a few to do as waiting for parts. We could not have been more pleased with product and service from this company and would use them again.
Customer in Hampshire Posted on 28/11/2021 , work completed 23/11/2021
Fantastic service and products!
Customer Service
Quality
Value
I have recently had bi-folds, windows, roof lanterns and a new front door fitted by Forest Edge home improvements. From choosing the products, measuring up through to the fitting, Ben and his team have been BRILLIANT! We are really happy with both the quality of the product and finish, it's really transformed our home! Throughout the process they have taken the time to explain everything thoroughly, given really good helpful advice on the potential options available, nothing is too much trouble. I'm not someone that particularly enjoys dealing with Trade, but it has been a refreshing experience dealing with such a professional and courteous company like Forest Edge.
Customer in Hampshire Posted on 26/11/2021 , work completed 29/10/2021
Problems from start to finish
Customer Service
Quality
Value
FEHI installed replacement windows with brickwork and a new orangery. The work throughout both projects was extremely poor. We were left with bricks not installed for several days meaning we were open to the elements. We had broken glass in the windows which needed replacing and we have broken glass in the orangery door which needed replacing, the first time they came to replace the wrong unit had been ordered. There were multiple visits to rectify and re rectify. The orangery door needed several visits and adjustments to make it glide and close. The floor mix was too dry and is crumbling. We still have issues with the orangery and an agreement had to be made as we could not take any more site visits for FEHI to rectify. Apart from the workmanship, the communication was poor and we never knew when/if they were turning up. We were always made to feel stupid for raising and defects and really had to fight to get to a resolution. The orangery looks fine even with the outstanding issues but the joy has been taken away from us which is a shame.
Mark in Hampshire Posted on 05/10/2021 , work completed 24/09/2021
The trader replied (on 08/10/2021)
Out of 110 positive reviews, we welcome any constructive feedback with open arms in the endeavour of strengthening our relationships with future customers. As discussed with our valued customers, any unplanned materials are difficult to obtain during the pandemic. To save on unnecessary daily calls to update our customer, they are informed that they will be contacted as soon as we physically have the materials, the glass that was broken on arrival was replaced as soon as it could be, in light of this, perhaps communication can be better provided. We will always finish out installations to the highest standard and keep a photographic record of our builds which we are always happy to provide to future clients to show off our high standard of work, this is definitely the case for this build. We will always explain as to why some things occur during a build, but occasionally the information we provide is not understood or followed and can cause some unnecessary problems, we would never want anyone to feel 'stupid' like this valued customer mentions, of course we will try to help and rectify this and find a way to explain things in a clearer way in future. For some builds there will be some snagging left to do but sadly on this occasion we were not offered the full opportunity to carry this out which is a shame because of the circumstances we have all faced in recent times. We are sure this customer will have many happy years to come in their fantastic new space.
New front porch
Customer Service
Quality
Value
Forest Edge understood our requirements/expectations for new porch addition to our bungalow. All the staff from Surveyor, bricklayers, carpenters & plasterers were all aware of Covid and discussed work progression. Delays were caused due to bricklayer hospitalisation. However, we are very pleased with the finally finished work and the standard of workmanship.
Customer in Hampshire Posted on 03/04/2021 , work completed 30/03/2021
Excellent Conservatory Roof Replacement.
Customer Service
Quality
Value
From initial Lee visit, survey by Ben, and exceptional installation by John and Ricky, my dealings with Forest Edge have been very good. The requested alteration to the original downpipe positioning, was carried out at installation time without a problem. Works were carried out with respect to Covid restrictions. Site was left clean and tidy, with waste removed. Old and tired conservatory now looks brand new! June, New Milton.
Customer in Hampshire Posted on 28/10/2020 , work completed 27/10/2020
Prompt and professional
Customer Service
Quality
Value
Communication was good and was done to a high standard
Gillian, Dorset Posted on 03/08/2020 , work completed 11/07/2020
Professional
Customer Service
Quality
Value
A very professional job. Excellent advert for your firm.
Ann, Hampshire Posted on 23/07/2020 , work completed 06/07/2020
Very good
Customer Service
Quality
Value
A very good & tidy job.
John, Hampshire Posted on 14/07/2020 , work completed 25/06/2020
Repaired other suppliers faults.
Customer Service
Quality
Value
Forest Edge initially supplied and fitted my front door a few years ago, professional, knowledgeable throughout and delivered a fantastic service. About 3 years before Forest Edge fitted our front door, we had bi-folding doors supplied and fitted by another company, these were poorly fitted and caused problems from day one. Now a few weeks ago, one of the Bi-folding doors got stuck and un-useable. We rang Forest Edge and explained our problem. Initially, they explained that they would prefer not to get involved in other contractors installations and I can understand that, they did say however that as we were an existing customer they would pop round the next day (today) at 9 am just to see what the problem may be. They arrived at 9.00 am on the dot, examined the offending bi-folding door, said the glazing had slipped and they would have it fixed within 30 minutes. When they arrived, they wore gloves and facemasks and explained the 'Coronavirus' restrictions, which they adhered to at all times. 30 minutes later, the door cleaned with disinfectant and work completed. Absolutely fantastic result, the door has never moved so freely. Thank you Forest Edge.
Peter in Hampshire Posted on 23/06/2020 , work completed 23/06/2020
Prompt and professional.
Customer Service
Quality
Value
All very very satisfactory, new porch door exemplary. Efficiency of the workmen was outstanding.
H B, Hampshire Posted on 20/02/2020 , work completed 20/02/2020
Bi-fold doors
Customer Service
Quality
Value
A truly fantastic experience, quality product, with quality team of installers. So pleased, we have asked for quotes on further work. Workmanship at its best!
Paul, Dorset Posted on 24/09/2019 , work completed 24/09/2019
Excellent service
Customer Service
Quality
Value
Forest Edge have just installed a new patio door for me and I cannot speak highly enough of their excellent service. From the initial quotation, survey and now installation by Neil and Jake who took so much time and trouble in their workmanship. Great team work and will recommend in the future.
Customer in Hampshire Posted on 19/09/2019 , work completed 19/09/2019
The trader replied (on 04/10/2019)
Many thanks for this review, it was a pleasure to do the work.
Professional & efficient
Customer Service
Quality
Value
Sun room extension designed & produced effectively, on time & with excellent final result.
John, Hampshire Posted on 12/09/2019 , work completed 12/09/2019
The trader replied (on 04/10/2019)
Thank you for posting this review, we had a great time dealing with you.
Excellent work
Customer Service
Quality
Value
New conservatory roof fitted. Everything completed to a good standard and to agreed price. Fitters were exceptional in their professionalism and politeness. Excellent work.
Kevin, Hampshire Posted on 11/09/2019 , work completed 11/09/2019
The trader replied (on 04/10/2019)
Thanks Kevin, we are glad you are happy with your new roof.
Professional
Customer Service
Quality
Value
Replaced all windows, French doors, back and front doors and porch. I am very satisfied with all aspects of cost, estimating work to be done and very professional fitting of same. The team have been very helpful throughout - all expectations met.
Christopher, Hampshire Posted on 10/09/2019 , work completed 10/09/2019
The trader replied (on 04/10/2019)
Thank you Christopher, it was a pleasure doing your installation.
First class job
Customer Service
Quality
Value
F.E. replaced 3 upvc doors, installing a bifold door and relaying patio to make wheelchair access easier. The fitters were polite and professional and made no mess. The job took 5 working days and we hardly knew they were there. Very pleased with final result.
John, Hampshire Posted on 10/09/2019 , work completed 10/09/2019
New sun room.
Customer Service
Quality
Value
Took down old conservatory & replaced with new. All employees considerate, helpful, clean and tidy. A pleasure to have around. Excellent work.
Sheena, Hampshire Posted on 09/09/2019 , work completed 09/09/2019
The trader replied (on 04/10/2019)
Many thanks for letting us carry out your installation, we enjoyed every minute.
Completed promptly
Customer Service
Quality
Value
Fitters worked efficiently and were polite. No time wasted. Snagging was completed promptly. The product looks good.
David, Hampshire Posted on 06/09/2019 , work completed 06/09/2019
Excellent service
Customer Service
Quality
Value
Excellent service. Very helpful. Would recommend to friends.
Marguerite, Hampshire Posted on 06/09/2019 , work completed 06/09/2019
The trader replied (on 04/10/2019)
Many thanks.
Prompt and Professional
Customer Service
Quality
Value
Replace front door and surround. Very professional and polite, listened and very helpful.
Keith, Hampshire Posted on 04/09/2019 , work completed 04/09/2019
The trader replied (on 04/10/2019)
Thanks Keith, it was a pleasure.
Professional & honest.
Customer Service
Quality
Value
I had a replacement conservatory. From the first enquiry to the final extra bits that were needing to be finished I was met with professional, straight forward & friendly people. There was no 'hard sell' or persuasion to do any more than I needed for my budget. All the work was completed to a high standard. Everyday I was left with a clean house. Friendly & polite all round.
Ruth, Dorset Posted on 04/09/2019 , work completed 04/09/2019
The trader replied (on 04/10/2019)
Thank you for this lovely review Ruth.
My review
Customer Service
Quality
Value
The 2 fitters were absolutely marvellous, perfectionist in everyway, pleasant extremely helpful, polite, friendly and very professional. We are thrilled with the whole conservatory. The design absolutely as hoped for. The devil is in the detail! (perfect!!) Thank you.
Jane, Hampshire Posted on 04/09/2019 , work completed 04/09/2019
The trader replied (on 04/10/2019)
Thanks Jane, our installers have been rewarded as your review was so lovely.
Very professional
Customer Service
Quality
Value
2 windows very clean, polite, would use again.
Rachael, Hampshire Posted on 04/09/2019 , work completed 04/09/2019
The trader replied (on 04/10/2019)
Thanks Rachael, Hope to see you again.
Helpful & competent.
Customer Service
Quality
Value
Contracted to provide and fit 2 windows and French doors and large roof lantern, plus EDPM flat roof covering. Helpful with information beforehand and competent installers.
Les, Hampshire Posted on 21/08/2019 , work completed 21/08/2019
Professional
Customer Service
Quality
Value
Orangey 4x3.3m. All done to drawings. Very impressed and highly recommended
Debbie, Hampshire Posted on 01/08/2019 , work completed 01/08/2019
New front door.
Customer Service
Quality
Value
Fitted a new front door, all the work from start to finish was first class.
Christine, Hampshire Posted on 26/06/2019 , work completed 26/06/2019
New Front door. Prompt & professional.
Customer Service
Quality
Value
Very good job, done to requirements, high specification and good customer service.
Brian, Hampshire Posted on 03/06/2019 , work completed 03/06/2019
New doors.
Customer Service
Quality
Value
Fitted patio doors. Used forest edge before. Very professional and always cleared away any mess afterwards.
Fran, Hampshire Posted on 20/05/2019 , work completed 20/05/2019
Brilliant
Customer Service
Quality
Value
The second time that I have used them. The first to replace a conservatory and today for new windows. The installation team were exceptional- friendly, polite and very professional. The whole process from start to finish was superb. Forest Edge Home Improvements Ltd have been patient and attentive to what I have been trying to achieve. I shall continue to use them and would highly recommend them.
Customer in Hampshire Posted on 10/05/2019 , work completed 10/05/2019
Conservatory roof and cladding
Customer Service
Quality
Value
Fitted cladding to front and rear of bungalow. Replaced conservatory roof. Jake and Callum did a really professional job.
John, Hampshire Posted on 07/05/2019 , work completed 07/05/2019
Prompt & professional
Customer Service
Quality
Value
From the measuring to the fitting & aftersales, the whole team were totally professional. Would highly recommend.
Jeff, Dorset Posted on 08/04/2019 , work completed 08/04/2019
Excellent workmanship!
Customer Service
Quality
Value
We had 12 windows, including a bay window, two doors & a patio door replaced. The price agreed was the price we paid & we were told the installation would take five days. Both of which were kept to. We had a team of two to do the work. They were exceedingly polite, worked well together and tidied & hoovered before going home of an evening. The installation was well planned and went very smoothly. We would thoroughly recommend Forest Edge Home Improvements for their standard of service from start to finish!
Customer in Hampshire Posted on 04/04/2019 , work completed 29/03/2019
Prompt appointment and customer service
Customer Service
Quality
Value
Called Forest Edge Home Improvements about a door that wasn't sitting/locking properly. Appointment made for next day at 10 am. Problem solved within 30 minutes of arriving.
Customer in Hampshire Posted on 02/04/2019 , work completed 02/04/2019
Conservatory roof replacement
Customer Service
Quality
Value
Very satisfied with work. Excellent communication. Very tidy and efficient workmanship.
Kenneth, Hampshire Posted on 01/04/2019 , work completed 01/04/2019
Conservatory Masters
Customer Service
Quality
Value
Forest Edge Home Improvements installed a conservatory for us. Throughout the whole process, FEHL were excellent. Communication was great, things happened when they said it would happen are very, very pleased with the outcome. We would recommend FEHl highly.
Steve, Southampton Posted on 25/03/2019 , work completed 25/03/2019
Thoroughly professional
Customer Service
Quality
Value
From initial advice & quote to completion of replacing our conservatory, Forest Edge were courteous, punctual, helpful & thoroughly professional. Communication excellent throughout & aftercare reassuring. Would recommend to all.
D, Hampshire Posted on 25/03/2019 , work completed 25/03/2019
Prompt and professional.
Customer Service
Quality
Value
Friendly, approachable, clean and tidy workers. Would not hesitate to recommend forest Edge Home Improvements. Really pleased with my amazing conservatory and windows. Very satisfied.
Wendy, Hampshire Posted on 18/03/2019 , work completed 18/03/2019
New front doors.
Customer Service
Quality
Value
Very tidy and professional services. Excellent quality and finish was first-class. Would thoroughly recommend. Install team was exceptional.
Trevor, Hampshire Posted on 18/03/2019 , work completed 18/03/2019
2 new windows.
Customer Service
Quality
Value
Excellent service and fantastic windows that look great. The fitters were brilliant, really friendly and tidy. Would highly recommend.
Fiona, Hampshire Posted on 11/03/2019 , work completed 11/03/2019
Superb workmanship.
Customer Service
Quality
Value
We had all of the old windows replaced by highly skilled, efficient and courteous fitters. They arrived at a pre-agreed time every day, worked hard, concentrated on attention to detail, cleared up every day before leaving. Thanks to Arthur and Mike - an excellent team.
Elizabeth, Hampshire Posted on 05/03/2019 , work completed 05/03/2019
Conservatory.
Customer Service
Quality
Value
Forest Edge completed the work on my conservatory in a very professional and efficient manner. All of the employees were polite, helpful, very hard working and tidy. The timescale for the work was very clear and I always knew what was being done on each day - excellent product.
Susan, Hampshire Posted on 28/02/2019 , work completed 28/02/2019
Excellent
Customer Service
Quality
Value
Fitted three complete sets of windows in lounge and two bedrooms, exactly as expected. Helpful every step of the way. Excellent workmanship friendly approach and tidied up cleanly. Very pleased.
Peter, Hampshire Posted on 25/02/2019 , work completed 25/02/2019
Conservatory roof
Customer Service
Quality
Value
Very pleased with Forest Edge from first consultation to finished job. Very polite and professional. Would highly recommend.
Helen, Hampshire Posted on 25/02/2019 , work completed 25/02/2019
Friendly workmen.
Customer Service
Quality
Value
New front porch & 3 replacement DG Units. Work carried out as agreed. Friendly workmen. Site clean at end of job.
Roger, Dorset Posted on 21/02/2019 , work completed 21/02/2019
Very prompt
Customer Service
Quality
Value
A new front door fitted. Very clean & professional. Arrived on time & worked quickly. No mess & follow-up to check work done very quick.
Jane, Hampshire Posted on 21/02/2019 , work completed 21/02/2019
Efficient, cheerful service.
Customer Service
Quality
Value
Arrived promptly and worked quietly and efficiently. Certainly prepared to go the extra mile to be helpful. We would use the company again.
Angela, Hampshire Posted on 20/02/2019 , work completed 20/02/2019
Conservatory & patio doors
Customer Service
Quality
Value
Well pleased with the work. Very professional, clean & tidy working. Fabulous conservatory.
Peter, Dorset Posted on 20/02/2019 , work completed 20/02/2019
Recommend
Customer Service
Quality
Value
All windows replaced with aluminium. Replaced old conservatory. All completed on time and budget. Courteous and hardworking team. All went smoothly. Would recommend.
Alison, Hampshire Posted on 15/02/2019 , work completed 15/02/2019
Excellent services all round.
Customer Service
Quality
Value
Jack & Jake from Forest Edge are true professionals, as are the entire team from planning to execution. We are really pleased with our new windows and light tunnels.
Eileen, Hampshire Posted on 14/02/2019 , work completed 14/02/2019
Efficient & professional.
Customer Service
Quality
Value
Forest Edge supplied and fitted front door for us. From ordering the door to fitting, the firm were friendly, efficient & professional. We are very happy with the service & our new door.
Fiona, Hampshire Posted on 05/02/2019 , work completed 05/02/2019
Excellent
Customer Service
Quality
Value
Job was happily brought forward and carried out even though it was snowing and freezing cold. An excellent job done, supervised well and we are very happy with both the efficient and professional service as well as the superb job.
Wendy, Hampshire Posted on 01/01/2019 , work completed 01/01/2019
My review
Customer Service
Quality
Value
Replacement of patio door with French doors. Arrived on schedule date & on time. Very friendly efficient & tidy installers - John & Jack.
Sue, Hampshire Posted on 18/10/2018 , work completed 18/10/2018
Fitting of new front door & side panels.
Customer Service
Quality
Value
Very happy with service & work carried out.
Which? Trusted Traders Consumer Posted on 11/10/2018 , work completed 11/10/2018
My review
Customer Service
Quality
Value
Installation of sliding patio doors. First class service.
Raymond, Hampshire Posted on 24/09/2018 , work completed 24/09/2018
My review
Customer Service
Quality
Value
Prompt, tidy, neat job
George, Hampshire Posted on 21/09/2018 , work completed 21/09/2018
Great workmanship, fast & tidy.
Customer Service
Quality
Value
Completed in time with original timeframe. Good work ethics. Always on time and always tidy. Perfect.
Neil, Hampshire Posted on 20/09/2018 , work completed 20/09/2018
Personable & polite
Customer Service
Quality
Value
John & Callum were fantastic, very personable & polite. The job they completed was superb. They were quick & tidy and explained how to use the windows and locks. I would recommend them to anyone.
Mitchell, Hampshire Posted on 11/09/2018 , work completed 11/09/2018
Conservatory roof replacement.
Customer Service
Quality
Value
Excellent work. Clean and efficient. Very tidy each day when packing up. Helpful. When delivery went wrong, apologetic and totally kept me informed. Work neat and tidy. Would recommend 100%, very happy with new roof!
Cathy, Hampshire Posted on 10/09/2018 , work completed 10/09/2018
Amazing!!
Customer Service
Quality
Value
Really professional, friendly & efficient. The windows & door look incredible. So happy.
Sara, Hampshire Posted on 18/08/2018 , work completed 18/08/2018
Helpful
Customer Service
Quality
Value
Very good and tidy and also helpful with any questions about the job.
James, Hampshire Posted on 26/07/2018 , work completed 26/07/2018
Excellent service.
Customer Service
Quality
Value
From start to finish, 10/10.
Anne, Hampshire Posted on 25/07/2018 , work completed 25/07/2018
A very professional team
Customer Service
Quality
Value
Complete windows & door replacement and internal/external home improvements. Excellent process, high quality workmanship, good communications throughout. A very professional team. Thank you.
Jill, Hampshire Posted on 23/07/2018 , work completed 23/07/2018
Punctual & considerate
Customer Service
Quality
Value
Fitters were punctual and considerate. Gave me options regarding certain details. Clean, tidy and worked in organised manner. Took care and weren't in a rush. Attention to detail noted.
Paul, Hampshire Posted on 04/07/2018 , work completed 04/07/2018
Good work
Customer Service
Quality
Value
New UPVC back door installed quicker than time quoted, very good work, nice friendly crew.
Which? Trusted Traders Consumer Posted on 01/06/2018 , work completed 01/06/2018
Prompt and professional
Customer Service
Quality
Value
They were clean, neat and tidy.
S, Hampshire Posted on 23/04/2018 , work completed 23/04/2018
Excellent job
Customer Service
Quality
Value
Very professional from start to finish, would highly recommend.
Paul, Hampshire Posted on 20/04/2018 , work completed 20/04/2018
Professional service
Customer Service
Quality
Value
Very professional service from start to finish, highly recommended, replacement front door.
Which? Trusted Traders Consumer Posted on 12/04/2018 , work completed 12/04/2018
Great design and great build
Customer Service
Quality
Value
We chose Forest Edge Home Improvement as they were able to produce a design which complemented our house and met all of our many requirements. The build was good with great attention to detail.
Paul, Hampshire Posted on 10/04/2018 , work completed 10/04/2018
Very good job, very professional
Customer Service
Quality
Value
Prompt, worked well. Very clean and tidy. Kept me informed about what was going on. Very good experience from design through to build.
Michael, Dorset Posted on 10/04/2018 , work completed 10/04/2018
Superb all round job
Customer Service
Quality
Value
I was introduced to this company by a colleague and I am so glad they did. Salesman was not pushy, the price given on the first visit was the price paid, no bartering or hard sell quality of the windows and doors and their fitting was superb.
Ian, Hampshire Posted on 09/04/2018 , work completed 09/04/2018
Excellent in all aspects
Customer Service
Quality
Value
From initial contact to completion and all phases in between very professional and effective. Likeable staff and kept agreed time table.
Ian, Hampshire Posted on 26/03/2018 , work completed 26/03/2018
Excellent work
Customer Service
Quality
Value
Very courteous, efficient & would have no hesitation in recommending them.
Amanda, Hampshire Posted on 19/03/2018 , work completed 19/03/2018
Good Company To Deal With
Customer Service
Quality
Value
Clear written estimate provided promptly, work carried out efficiently, very pleased with the result.
Geoffrey, Hampshire Posted on 27/02/2018 , work completed 27/02/2018
Great job!
Customer Service
Quality
Value
Really thrilled. Thanks.
Neil, Hampshire Posted on 26/02/2018 , work completed 26/02/2018
Great job
Customer Service
Quality
Value
Good, honest traders.
Keith, Hampshire Posted on 19/02/2018 , work completed 19/02/2018
Prompt & Efficient
Customer Service
Quality
Value
Friendly by contact, reliable timing, efficient completion.
Michael, Hampshire Posted on 16/02/2018 , work completed 16/02/2018
Would highly recommend & use again!
Customer Service
Quality
Value
Really professional & courteous form start to finish, we will definitely use them again for the rest of our project & would highly recommend. Very tidy, on time for any questions answered without any issues.
Jayne Williams Posted on 12/02/2018 , work completed 12/02/2018
Delivered as promised - very pleased
Customer Service
Quality
Value
They were the most professional when quoting and performed very well.
Derek, Hampshire Posted on 05/02/2018 , work completed 05/02/2018
Friendly and good price
Customer Service
Quality
Value
From our first meeting in their showroom we were impressed by the friendly and unpressured presentation by James. The price was a pleasant surprise for such a high quality product. The installation was carried out on time, very efficiently and cleaned up when completed. We have no hesitation recommending Forest Edge Home Improvements to our friends.
James, Hampshire Posted on 29/01/2018 , work completed 29/01/2018
Trusted and Caring
Customer Service
Quality
Value
Professional advice and consideration given for replacement conservatory windows and roof. Good team working evident with experienced workmanship and quality materials used. Very pleased with conservatory and am sure any follow up required would be dealt with in a timely, professional manner.
Lorraine, Hampshire Posted on 08/01/2018 , work completed 08/01/2018
Excellent Service & quality job
Customer Service
Quality
Value
From the initial contact we were put at our ease and no pressure selling may it enjoyable to select products. Work was first class and product is quality. A few snagging issues dealt with superbly which gives you confidence in their after install support. Would highly recommend.
Cottie Posted on 23/12/2017 , work completed 23/12/2017
Excellent Job Done
Customer Service
Quality
Value
Service excellent. All problems dealt with, very tidy.
Alex, Hampshire Posted on 07/12/2017 , work completed 07/12/2017
Great job very professional
Customer Service
Quality
Value
Very professional from start to finish, good communication on all aspects, work men very polite and helpful and clean working. Extremely pleased with all work carried out.
Sarah, Hampshire Posted on 06/12/2017 , work completed 06/12/2017
It was a pleasure spending the money!
Customer Service
Quality
Value
A very professional company. We would have no hesitation in recommending them. It was a faultless and seamless operation. Our big thanks to them.
Bryan Hagon Posted on 05/12/2017 , work completed 05/12/2017
Excellent job
Customer Service
Quality
Value
Very professional and efficient, helpful and reliable, clean and tidy.
David, Hampshire Posted on 05/12/2017 , work completed 05/12/2017
Tidy, Reliable, Skilled, Courteous
Customer Service
Quality
Value
Met the company at New Forest Show. Surveyor came and measured everything. Agreed building date. Arrived on time, completed demolition and removed everything. Started rebuilding 2nd day, finished on 3rd day. Came back later on for snagging visit. Brilliant team including office. Recommended company, nothing too much trouble.
Carolyn, Hampshire Posted on 27/11/2017 , work completed 27/11/2017
My review
Customer Service
Quality
Value
Excellent service.
J, Hampshire Posted on 21/11/2017 , work completed 21/11/2017
My review
Customer Service
Quality
Value
First class.
Michael, Hampshire Posted on 20/11/2017 , work completed 20/11/2017
Highly Recommended - new conservatory and cladding
Customer Service
Quality
Value
Ben and James provided great support in developing our plans and were very good at communicating throughout the process. Really high quality and attention to detail and good value for money. Jack and Jake did the majority of the build and were excellent - high quality and really tidy. We are really pleased with the result - Thank you.
Neil Hardy Posted on 17/11/2017 , work completed 17/11/2017
Good Job - Professional
Customer Service
Quality
Value
Survey and company contact was thorough and professional. Fitted a new orangery roof that was speedily completed but did have a couple of snags with guttering and electrics.
John, Hampshire Posted on 17/11/2017 , work completed 17/11/2017
Entirely satisfactory from start to finish
Customer Service
Quality
Value
Entirely satisfactory from start to finish - we would have them again.
Jennifer, Hampshire Posted on 15/11/2017 , work completed 15/11/2017
Good and very attentive
Customer Service
Quality
Value
Reliable, good job, very friendly and helpful. Even did a bit more than I asked for free! Looks great.
Ruth, Hampshire Posted on 14/11/2017 , work completed 14/11/2017
Highly recommended - new door, windows and fascia boards
Customer Service
Quality
Value
They provided a high quality, fairly priced and professional service. Ben, our main contact, was a pleasure to deal with, offering good advice and giving us total confidence that our work would be completed exactly as we wanted it. The various fitters who carried out our work were also professional, friendly and committed to ensuring we were happy with the work as well as leaving things tidy at the end of each day. We would not hesitate to recommend Forest Edge and, should we have further work they can assist with, would definitely contact them again.
Lynne.C Posted on 08/11/2017 , work completed 08/11/2017
Neat, tidy, polite and competitive
Customer Service
Quality
Value
Team arrived on site and made a polite introduction. Got on quietly and professionally. Cleaned up once the job was completed and the price was very competitive.
R, Hampshire Posted on 08/11/2017 , work completed 08/11/2017
Excellent work
Customer Service
Quality
Value
I am very pleased with the work I had done. A new conservatory roof in August and a porch in November. I can't fault the work and they were very professional, courteous, friendly and tidy. I would recommend them 100%
Doreen, Dorset Posted on 04/11/2017 , work completed 04/11/2017
Good job
Customer Service
Quality
Value
Obtained details from internet, they arrived at specified time, gave quotation for two jobs, renewal of pane in conservatory roof & renew one door seal. Fitted both items when said, had difficulty in finding correct door seal but persevered.
John, Hampshire Posted on 23/10/2017 , work completed 23/10/2017
Excellent work.
Customer Service
Quality
Value
From order to installation, a very good service. Excellent team with no problems.
Which? Trusted Traders Consumer Posted on 03/10/2017 , work completed 03/10/2017
Brilliant job
Customer Service
Quality
Value
Very clean and tidy work.
Sheila, Dorset Posted on 28/09/2017 , work completed 28/09/2017
Excellent company
Customer Service
Quality
Value
They are an excellent company who provided a full installation service for my new conservatory. However, I feel their reputation was diminished by their choice of groundworks sub-contractors who made no attempt to protect the adjacent lawned areas (all as previously agreed!) and covered my whole property with white stone-dust.
Ray, Dorset Posted on 20/08/2017 , work completed 20/08/2017
Good Professional Job
Customer Service
Quality
Value
Good professional job, would recommend.
John, Hampshire Posted on 18/08/2017 , work completed 18/08/2017
Completely satisfied
Customer Service
Quality
Value
From start to finish, involving six staff at Forest Edge, the customer care was of a high standard, being both professional and friendly. More importantly the installation work was unobtrusive, speedy, and excellent quality. We are delighted with the improvement achieved.
Peter, Hampshire Posted on 01/08/2017 , work completed 01/08/2017
Perfect
Customer Service
Quality
Value
Polite, professional job as agreed and clean.
John, Hampshire Posted on 15/07/2017 , work completed 15/07/2017
Excellent Workmanship
Customer Service
Quality
Value
Friendly and efficient service and highly recommend.
Linda, Hampshire Posted on 03/07/2017 , work completed 03/07/2017
My review
Customer Service
Quality
Value
Replacement panel
Sue, Hampshire Posted on 03/07/2017 , work completed 03/07/2017
Excellent job
Customer Service
Quality
Value
The job was completed to a very good satisfactory condition. The two guys running the company are very professional and extremely nice guys.
Jane, Hampshire Posted on 26/06/2017 , work completed 26/06/2017
Absolutely recommend
Customer Service
Quality
Value
I had my conservatory installed by Forest Edge Home Improvements and am very pleased with how it looks and was happy with the service throughout the process. I have their board outside my house as I am happy to advertise and recommend them to other people.
Which? Trusted Traders Consumer Posted on 05/05/2017 , work completed 05/05/2017
Happy with the work
Customer Service
Quality
Value
I had a new roof fitted by this company and am very happy with the job. Everything has been okay and there have been no remedial issues at all. I have and would recommend the company to anyone.
Which? Trusted Traders Consumer Posted on 01/05/2017 , work completed 01/05/2017
A first class job done with zero complications and excellent service.
Customer Service
Quality
Value
Supplied and fitted a new front door.
Dr Digby Dyke, Hampshire Posted on 01/05/2017 , work completed 01/05/2017
Good and no hassle
Customer Service
Quality
Value
Front door and surrounding Windows
Which? Trusted Traders Consumer Posted on 01/05/2017 , work completed 01/05/2017
Efficient and professional
Customer Service
Quality
Value
New stone garden path
Constance, Hampshire Posted on 25/04/2017 , work completed 25/04/2017
Everything was perfect
Customer Service
Quality
Value
I used this company to put a new roof on my garage and am happy to recommend them to others. Ben and James were very good, friendly and professional guys.
Which? Trusted Traders Consumer Posted on 21/04/2017 , work completed 21/04/2017
Great orangery.
Customer Service
Quality
Value
I had an orangery extension done. It's a great company to deal with. Great people to deal with, trustworthy, pride in their work very motivated and really a positive attitude. Couldn't fault it to be honest
Jerome chenet, Hampshire Posted on 02/04/2017 , work completed 02/04/2017