Endorsed by Which?

Fort Locks

4.9

129 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Fort Locks was established in 1994 by Kevin Carloni. With over 20+ years’ experience – there isn’t much Kevin doesn’t know about the locksmith trade! With pride in his work and a passion to deliver high quality services – clients within both the residential and commercial sector continue to recommend Fort Locks and use Kevin for all their security services. Fort Locks is a member of the Guild of Master Craftsmen and uphold their high standards of expertise. This ensures continuity of a high-quality, reliable service for you or your business. It also means that for elderly or vulnerable clients, you are reassured that the right person is fixing your security problem. We provide a 24 hour emergency locksmith service to the London and Hertfordshire areas and deal with everything from replacement locks to open-ups, burglary’s and UPVC door repairs. Always on-call, 24 hours a day, 7 days a week, 365 days a year we endeavour for any emergency works a maximum response time of 20 minutes.

What we do

  • Locksmiths

    • Emergency locksmith service
    • UPVC lock specialists
    • Comprehensive locksmith service
    • Access control
    • Safes
  • Alarm and security equipment installers

    • Security activities
    • Access control
    • Door entry systems
    • Alarm installation
    • CCTV installation
    • Safe Installation
  • More Services

    • burglary repairs
    • security upgrades
    • key safe installation

Customer reviews

Why you can trust these reviews

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4.9
129 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Efficient and knows his stuff!
All communication with Kevin was prompt and clear from the outset. He accommodated my request without issue, clarified the job required and arrived on time to carry out work. He was friendly, smiley and knowledgeable and gave advice about a couple of other additional jobs which we told him about on the day. He kindly fitted them in too. He was quick and efficient at his job explaining the best locks needed and why. A neighbour, seeing his van, approached him too and he was amenable to taking a look at what help they needed before he left us. A trustworthy, respectful guy whom would wholeheartedly recommend.
Customer in Hertfordshire Posted on 16/01/2025 (Reviewer did not use service)
Locks Fitted
Customer Service
Quality
Value
Kevin from Fort Locks did an amazing job and I would recommend him to everyone! He was recommended to me by a family member and when I called, he answered straight away. Even though the job wasn’t urgent, he was able to recommend and order the right locks for my door, and booked me in for a couple of days after. He went above and beyond as it wasn’t the easiest job, due to existing issues with the door frame, but he took the extra time to make sure the locks were fitted perfectly. He was also very friendly, tidy and helpful. Thank you!
Customer in Hertfordshire Posted on 20/12/2024 , work completed 18/12/2024
Professional and reasonable cost
Customer Service
Quality
Value
Kevin was excellent. Very knowledgeable, polite and helpful. He quickly resolved issues with the backdoor lock that had been broken in, advised on replacement locks, and completed all works to high standard in timeframe agreed. Very reasonable cost and aligned to initial quote. No hidden cost, I would definitely recommend Fort Locks and use again.
Customer in Hertfordshire Posted on 20/12/2024 , work completed 19/12/2024
Can't ask for more, brilliant service
Customer Service
Quality
Value
Kevin was fantastic, and was at my house within 20 minutes of first speaking to him. He explained what the issue was clearly, and went about fixing it, ensuring that everything was sorted before he left. He went above and beyond, all for a very reasonable price. He is also extremely friendly, and has a great level of customer service. I would absolutely recommend Fort Locks to anyone.
Customer in Hertfordshire Posted on 10/12/2024 , work completed 09/12/2024
Lightening fast
Called Kevin to see if he could help me get in the front door. I was expecting a bit of a wait. It’s not the first time I’ve done this. Anyway. 25 minutes later, turns up and looks at the door and within seconds I was in my house with no damage to the door and the same lock intact. Can’t fault the service. I would recommend you give him a call
Customer in Hertfordshire Posted on 09/12/2024 (Reviewer did not use service)
Great work, quick response!
Customer Service
Quality
Value
Kevin came out the day after we asked for a locksmith. He was quick, efficient and did a great job! Would highly recommend his services!
Customer in Hertfordshire Posted on 27/11/2024 , work completed 27/11/2024
Great work!
Customer Service
Quality
Value
Will definitely use Fort Locks again in the future. Kevin was extremely efficient and timely in fixing my door lock. I sent him a message at 9am and he had contacted me back and booked me in in less than 10 minutes. He knew exactly how to fix the problem.
Customer in Hertfordshire Posted on 26/11/2024 , work completed 26/11/2024
Great service
Customer Service
Quality
Value
I had an "emergency" when my front door key broke in the lock. I was given an appointment within 1.5 hours and Mr Carloni arrived in little over one hour. A new lock and multiple keys were provided. I found it slightly difficult to use the new key - which may have been due to my own clumsiness, rather than a fault with the lock. Mr Carloni returned and promptly sorted out the problem.
Customer in Hertfordshire Posted on 14/11/2024 , work completed 11/11/2024
Happy to recommend
Customer Service
Quality
Value
Kevin provided a prompt, professional and friendly service when fitting a new locking mechanism to my front door. I would not hesitate in using him again.
Customer in Hertfordshire Posted on 30/10/2024 , work completed 29/10/2024
Great Locksmith!
Customer Service
Quality
Value
Kevin at Fort Locks is truly outstanding! No matter the situation, he always goes above and beyond for us and the entire management team. His professionalism, expertise, and dedication make him one of the best locksmiths and contractors we've ever worked with. We're incredibly grateful for all the help he's provided over the years, and it's a relief knowing we can always rely on him for fast, efficient, and top-quality service. Highly recommended!
Customer in Greater London Posted on 25/09/2024 , work completed 25/09/2024