Endorsed by Which?

Fort Locks

4.9

150 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

Fort Locks was established in 1994 by Kevin Carloni. With over 20+ years’ experience – there isn’t much Kevin doesn’t know about the locksmith trade! With pride in his work and a passion to deliver high quality services – clients within both the residential and commercial sector continue to recommend Fort Locks and use Kevin for all their security services. Fort Locks is a member of the Guild of Master Craftsmen and uphold their high standards of expertise. This ensures continuity of a high-quality, reliable service for you or your business. It also means that for elderly or vulnerable clients, you are reassured that the right person is fixing your security problem. We provide a 24 hour emergency locksmith service to the London and Hertfordshire areas and deal with everything from replacement locks to open-ups, burglary’s and UPVC door repairs. Always on-call, 24 hours a day, 7 days a week, 365 days a year we endeavour for any emergency works a maximum response time of 20 minutes.

What we do

  • Locksmiths

    • Emergency locksmith service
    • UPVC lock specialists
    • Comprehensive locksmith service
    • Access control
    • Safes
  • Alarm and security equipment installers

    • Security activities
    • Access control
    • Door entry systems
    • Alarm installation
    • CCTV installation
    • Safe Installation
  • More Services

    • burglary repairs
    • security upgrades
    • key safe installation

Customer reviews

Why you can trust these reviews

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4.9
150 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great service. A++++
Great service. Great communication. Totally reliable. Would definitely use again. Thoroughly recommended. A++++
Customer in Hertfordshire Posted on 04/12/2025 (Reviewer did not use service)
Top notch locksmith
Customer Service
Quality
Value
I’ve used Kevin from Fortlocks several times now he has always been fantastic, reliable, friendly, and easy to reach. Always quick to help and go the extra mile. Highly recommend!
Customer in Hertfordshire Posted on 28/10/2025 , work completed 28/10/2025
Efficient and friendly locksmith
Customer Service
Quality
Value
We wanted to change our locks and contacted Kevin first, as he had previously helped us with a stuck door. He was very responsive and was able to fit us in the next day (despite it not being an emergency). Kevin is extremely friendly in person, and we felt very comfortable dealing with him. He completed the work quickly and to a high standard. We wouldn't hesitate to contact him again if we needed more locksmith services or recommend him to others.
Customer in Hertfordshire Posted on 26/10/2025 , work completed 10/10/2025
Wonderful service from Kevin
Customer Service
Quality
Value
Kevin arrived in no time and carried out a wonderful service for us. Excellent work and very friendly and professional.
Customer in Buckinghamshire Posted on 10/10/2025 , work completed 10/10/2025
Knowledgeable and efficient
Customer Service
Quality
Value
I had an attempted break in and wanted to get some advice about security. Kevin arrived when he said he would. He was very quick to assess the security I had, the type of lock and its effectiveness. He was clear that he wasn’t trying to sell me something I didn’t need. He advised me about added security should I want but Infact reassured me that I have good security already in place. He is clearly very knowledgeable and I recommend him without hesitation.
Customer in Greater London Posted on 06/10/2025 , work completed 06/10/2025
Excellent work
Customer Service
Quality
Value
Had to get my lock on my door adjusted as it kept getting stuck, Fort Locks came out to fix. Can’t fault the work done and the professionalism, would highly recommend!
Customer in Hertfordshire Posted on 17/09/2025 , work completed 17/09/2025
Emergency call out for snapped key
Customer Service
Quality
Value
We managed to accidentally snap the key in our front door last night and I contacted Fort Locks first thing this morning to extract the key - he arrived within 2 hours (!!) and sorted it all out, and even fixed the stiff lock for us as well. This is the second time we've used Fort Locks now and Kevin has been fab both times - quick to respond, reliable efficient and very friendly. Highly recommend!!!
Customer in Greater London Posted on 17/09/2025 , work completed 17/09/2025
UPVC lock stuck
Customer Service
Quality
Value
Kevin arrived very promptly and completed the lock repair quickly and efficiently. He was polite and courteous and has done excellent work. The lock is now working perfectly. Highly recommended.
Customer in Greater London Posted on 25/08/2025 , work completed 20/08/2025
New back door lock
Customer Service
Quality
Value
Unfortunately we had our back door broken in, we rang Kevin who was with us, very promptly. Kevin is really friendly and with no fuss, replaced the lock and gave great advice on how to make the door more secure. I would definitely recommend Kevin to family and friends.
Customer in Hertfordshire Posted on 18/06/2025 , work completed 18/06/2025
Replacement gearbox for uPVC French doors
Customer Service
Quality
Value
I emailed Kevin late on Saturday about the gearbox failing on our French doors. He called me on Sunday and attended in the afternoon, and fitted a new gearbox, tested and adjusted the lock and door. Kevin was easy to deal with and did a quick, clean job. We're very happy with him and his work and will use him again.
Customer in Hertfordshire Posted on 15/06/2025 , work completed 15/06/2025
Locksmith
Customer Service
Quality
Value
Proper old school skilled tradesman. Knew his stuff and was open and honest through the repair. Giving sound advice and different options. Would strongly recommend!
Customer in Hertfordshire Posted on 21/05/2025 , work completed 20/05/2025
Lock replacement
Customer Service
Quality
Value
The lock on our back door wouldn't work tonight. We called Kevin who we had used before and he was able to call around within the hour. He was able to replace the lock
Customer in Hertfordshire Posted on 14/05/2025 , work completed 14/05/2025
Impressive service
Customer Service
Quality
Value
I lost the key to my shed with my tools. I called Fort Locks on Saturday afternoon, Kevin came out the next day, Sunday, at exactly the promised time. Cut the bolt with an angle grinder without damaging the shed, removed the lock and replaced it with one of the same size from his van. Whole job done efficiently and professionally in minutes. I've made sure I've kept his phone number for future use!
Customer in Greater London Posted on 27/04/2025 , work completed 27/04/2025
Professional and friendly excellent service
Customer Service
Quality
Value
I have had a pleasure to deal with Fort Locks and would highly recommend the service. What sets them apart is a speed of response and friendly approach with the excellent service. I have used them before and would recommend to anybody who values professional service with the expertise and passion for his trade.
Customer in Hertfordshire Posted on 17/04/2025 , work completed 17/04/2025
Super Quick Service
Customer Service
Quality
Value
Front door wouldn’t engage lock, phoned Fort Locks and they were at my door within 2 hours. He removed the lock and the strip that goes down the door, no messing about to get parts etc, as he has a large van with all the parts, and the job was done in about 15 minutes. Very friendly guy. Can’t really get anymore reliable. Thank you.
Customer in Hertfordshire Posted on 25/03/2025 , work completed 25/03/2025
Quick, Competent and Personable Locksmith
Customer Service
Quality
Value
I would like to recommend Kevin Carlone, the locksmith who came within half an hour of my call and was extremely competent and personable. He is the owner of Fort Locks.
Customer in Hertfordshire Posted on 10/03/2025 , work completed 10/03/2025
Fantastic lock fixing service for 2 snapped keys
Customer Service
Quality
Value
I contacted Kevin at Fort Locks to help with 2 locks with snapped keys in my flat. He called me straight away to discuss the issue and we booked in a slot for him to attend a few days later. He sorted our snapped key problem in a matter of minutes and even sorted out our sticky front door on the way out for free! He was knowledgeable and friendly, I would recommend him to everyone with a lock issue for sure.
Customer in Greater London Posted on 06/03/2025 , work completed 06/03/2025
Great work and done quickly
Customer Service
Quality
Value
Kevin came at the agreed time and was very upfront about the potential cost and possible issues I might have with my particular lock (which ended up being the case). He fixed the issue quickly and explained everything clearly. Zero complaints, I'll be recommending him for sure.
Customer in Greater London Posted on 11/02/2025 , work completed 11/02/2025
Great work and fast
Customer Service
Quality
Value
Kevin was able to come around and opened my safe for me within the hour. He was friendly and polite and sorted my problem within minutes. Would use Kevin at Fort Locks again without hesitation.
Customer in Hertfordshire Posted on 07/02/2025 , work completed 07/02/2025
Highly recommended
Customer Service
Quality
Value
Kevin fitted a new locking mechanism to my front door, and also realigned it. He attended soon after my call, and did a very professional job, going above and beyond, all for a reasonable price. Wouldn't hesitate to use again.
Customer in Hertfordshire Posted on 07/02/2025 , work completed 07/02/2025
Lock Mechanism Repair/Replacement
Customer Service
Quality
Value
Mechanism for our front door failed. Kevin came out first thing in the morning, advised when he was on his way and was helpful and professional. Would definitely use him again.
Customer in Greater London Posted on 30/01/2025 , work completed 30/01/2025
Great work, really helpful
Customer Service
Quality
Value
Great job, really pleased, efficient, fast and reliable. Really informative and got the job done Thanks Fort Locks!
Customer in Hertfordshire Posted on 27/01/2025 , work completed 27/01/2025
Efficient and knows his stuff!
All communication with Kevin was prompt and clear from the outset. He accommodated my request without issue, clarified the job required and arrived on time to carry out work. He was friendly, smiley and knowledgeable and gave advice about a couple of other additional jobs which we told him about on the day. He kindly fitted them in too. He was quick and efficient at his job explaining the best locks needed and why. A neighbour, seeing his van, approached him too and he was amenable to taking a look at what help they needed before he left us. A trustworthy, respectful guy whom would wholeheartedly recommend.
Customer in Hertfordshire Posted on 16/01/2025 (Reviewer did not use service)
Locks Fitted
Customer Service
Quality
Value
Kevin from Fort Locks did an amazing job and I would recommend him to everyone! He was recommended to me by a family member and when I called, he answered straight away. Even though the job wasn’t urgent, he was able to recommend and order the right locks for my door, and booked me in for a couple of days after. He went above and beyond as it wasn’t the easiest job, due to existing issues with the door frame, but he took the extra time to make sure the locks were fitted perfectly. He was also very friendly, tidy and helpful. Thank you!
Customer in Hertfordshire Posted on 20/12/2024 , work completed 18/12/2024
Professional and reasonable cost
Customer Service
Quality
Value
Kevin was excellent. Very knowledgeable, polite and helpful. He quickly resolved issues with the backdoor lock that had been broken in, advised on replacement locks, and completed all works to high standard in timeframe agreed. Very reasonable cost and aligned to initial quote. No hidden cost, I would definitely recommend Fort Locks and use again.
Customer in Hertfordshire Posted on 20/12/2024 , work completed 19/12/2024