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Endorsed by Which?
Fort Locks
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?
Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check
About
Fort Locks was established in 1994 by Kevin Carloni. With over 20+ years’ experience – there isn’t much Kevin doesn’t know about the locksmith trade! With pride in his work and a passion to deliver high quality services – clients within both the residential and commercial sector continue to recommend Fort Locks and use Kevin for all their security services. Fort Locks is a member of the Guild of Master Craftsmen and uphold their high standards of expertise. This ensures continuity of a high-quality, reliable service for you or your business. It also means that for elderly or vulnerable clients, you are reassured that the right person is fixing your security problem. We provide a 24 hour emergency locksmith service to the London and Hertfordshire areas and deal with everything from replacement locks to open-ups, burglary’s and UPVC door repairs. Always on-call, 24 hours a day, 7 days a week, 365 days a year we endeavour for any emergency works a maximum response time of 20 minutes.
What we do
Locksmiths
- Emergency locksmith service
- UPVC lock specialists
- Comprehensive locksmith service
- Access control
- Safes
Alarm and security equipment installers
- Security activities
- Access control
- Door entry systems
- Alarm installation
- CCTV installation
- Safe Installation
More Services
- burglary repairs
- security upgrades
- key safe installation
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
124 reviews
Recommended
Recommended
by 99% of customers
Sort by
Great service
Customer Service
Quality
Value
I had an "emergency" when my front door key broke in the lock. I was given an appointment within 1.5 hours and Mr Carloni arrived in little over one hour. A new lock and multiple keys were provided. I found it slightly difficult to use the new key - which may have been due to my own clumsiness, rather than a fault with the lock. Mr Carloni returned and promptly sorted out the problem.
Customer in Hertfordshire
, work completed
Recommended
Happy to recommend
Customer Service
Quality
Value
Kevin provided a prompt, professional and friendly service when fitting a new locking mechanism to my front door. I would not hesitate in using him again.
Customer in Hertfordshire
, work completed
Recommended
Great Locksmith!
Customer Service
Quality
Value
Kevin at Fort Locks is truly outstanding! No matter the situation, he always goes above and beyond for us and the entire management team. His professionalism, expertise, and dedication make him one of the best locksmiths and contractors we've ever worked with. We're incredibly grateful for all the help he's provided over the years, and it's a relief knowing we can always rely on him for fast, efficient, and top-quality service. Highly recommended!
Customer in Greater London
, work completed
Recommended
Highly recommend 👍
Customer Service
Quality
Value
Fixed my sticking door with no bother at all. Turned up on time and got the job done in minutes. Will definitely use again 👍
Customer in Greater London
, work completed
Recommended
Fast and friendly response
Customer Service
Quality
Value
I rang Kevin because carers had sometimes experienced problems opening my elderly mother’s front door. He understood my concern and attended the same day, keeping me informed all the time. I expected the barrel or the lock to need replacing but Kevin adjusted the lock and assured me it didn’t need replacing. Kevin was friendly and professional, and I will contact him again if there are any future problems.
Customer in Cambridgeshire
, work completed
Recommended
Repair/replace garage door locks
Customer Service
Quality
Value
This is the 2nd time I have used fort locks who offered good professional advice and the repair was completed promptly,reasonably priced and to a very high standard
Customer in Hertfordshire
, work completed
Recommended
Happy to recommend
Customer Service
Quality
Value
A prompt response and a fiddly job efficiently carried out despite terrible weather over the Christmas period. Happy to recommend.
Customer in Hertfordshire
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
The work was done efficiently and reliably and on time and for the agreed quote. He was extremely courteous and tidy and i would definitely use again and recommend
Customer in Greater London
, work completed
Recommended
Thank you
Customer Service
Quality
Value
What. A. Man! Kevin came out on a Sunday morning at short notice and managed to get my into my property. He was great to deal with personable and a real pleasure. I’ll be recommending him to ANYONE who needs a locksmith. Kevin. Thank you so much for making my Sunday better.
Customer in Hertfordshire
, work completed
Recommended
Back door locking mechanism fixed on same day of call
Customer Service
Quality
Value
This is the second time I have called Fort Locks this year. (Different problems). Kevin is very customer focussed. He came out on the same day as calling to realign our back door that would not lock. Kevin was very professional throughout his visit. The problem was fixed (in freezing weather) and we were relieved to not have to barricade the door. Kevin took time to make sure we were happy with the locking mechanism before leaving the site clean and tidy.
Customer in Hertfordshire
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Kevin changed the locks for me after having moved into my new home. He arrived promptly at the time previously arranged. Kevin was very helpful and kept me informed about everything whilst explaining the types of locks he was fitting. An excellent service and would thoroughly recommend him.
Customer in Hertfordshire
, work completed
Recommended
Kevin came to fix our back door, which had come out of sync
Customer Service
Quality
Value
Kevin is hands down the best locksmith I have come across. He always finds solutions to the most complex problems and will not leave till he solves them. If you want a great locksmith plus a great guy, you go with him.
Customer in Greater London
, work completed
Recommended
Replace broken Multipoint door mechanism to double leaf door
Customer Service
Quality
Value
Kevin responded very quickly to my request for repairs to our double leaf door. He wasn’t able to repair it as the lock was broken and he was unable to obtain the replacement part immediately (attended on a Bank Holiday!) so ensured the doors were secure before leaving. Kevin returned and replaced the broken part, ensured the mechanism functioned correctly, repositioned the door and checked I could unlock and lock the door. Kevin was very professional, worked at lightning speed (obviously very experienced), had a friendly manner. Very happy with his work, now in my phone book if needed again.
Customer in Hertfordshire
, work completed
Recommended
Professional Locksmith
Customer Service
Quality
Value
Needed someone to open my front door which had become locked shut due to the levers into the frame not disengaging. Called Fort Locks & Kevin attended within the hour and repaired the door without fuss. Clearly a professional. Highly recommended.
Customer in Hertfordshire
, work completed
Recommended
Kevin is the best locksmith around
Customer Service
Quality
Value
Kevin is the best locksmith around - always available and with an excellent response rate - he's charming and very customer focused - I can't recommend him highly enough
Customer in Greater London
, work completed
Recommended
Brilliant service
Customer Service
Quality
Value
I contacted Kevin by email at 10.20pm and by 9.40 the next morning he'd been round and re-aligned my French doors that would no longer lock. Great service and reasonable price. I would definitely recommend and use this local company again. I chose Fort Locks based on the great reviews they'd received and I wasn't disappointed.
Customer in Hertfordshire
, work completed
Recommended
Excellent trader
Customer Service
Quality
Value
Kevin is a trusted true professional and I have benefitted from his services previously when lock failed. I have found him to be reliable, honest, efficient - great personality and would use his services again (which I recommended verbally to a neighbour today) whilst he was here rectifying a faulty porch door handle. Thanks Kevin.
Customer in Greater London
, work completed
Recommended
Locked out
Customer Service
Quality
Value
Amazing service. Called at 10 he was with me by 10.20 and I was in the flat by 10.25. Very reasonably priced as well.
Customer in Greater London
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Emergency call out Sunday morning after failed break in damaged front door lock and we could not get out! Kevin arrived within two hours and sorted the door for just the call out charge, and no extra parts required. Great value for money and service. Would recommend to anyone and would always approach him directly again in any situation.
Customer in Hertfordshire
, work completed
Recommended
Fitted locks and keys
Customer Service
Quality
Value
Fitted new locks to four doors Kevin was efficient fast and was lovely and brilliant. I needed it done quickly. He was great. I always use Kevin for my locks and keys and will continue to do so. Thanks Kev.
Customer in Hertfordshire
, work completed
Recommended
Fort Locks - an excellent discovery
Customer Service
Quality
Value
Kevin came to repair a failed lock mechanism at our property at a couple of hours notice. The problem was diagnosed with accuracy over the phone, with the cost of the repair being as quoted beforehand. We found Kevin to be impressionable and most helpful, and we had a good conversation about the fault and the quality of the workmanship! Given the COVID conditions, PPE was worn to carry out the repair and social distancing was exercised at all times. Advice was given covering how to keep the lock mechanism clean and lubricated, as well as advice to keep the door and door surround in a good condition. We were asked to keep Kevin informed if we experienced any problems with the repair. We found Kevin and Fort Locks to be a great Which? trusted discovery in our local area and would have no hesitation in recommending his workmanship.
Customer in Hertfordshire
, work completed
Recommended
Great work, fast & friendly
Customer Service
Quality
Value
I didn’t have to wait long which was great as I was locked out with 3 young children & a dog! Got us in & fixed the door! Excellent service.
Customer in Hertfordshire
, work completed
Recommended
Excellence in Action!
Customer Service
Quality
Value
I needed an easy to use lock on my garden store door, but had no idea of the type of lock or the cost. Kevin arrived within 24 hours of my non-urgent request, quickly assessed what was needed and showed me varying types of suitable locks and prices. Within a very short space of time, the lock was fitted to the door and I was given a demonstration (or two!) on how to operate the lock. The service from start to finish was excellent, payment by card was quick and easy and I would recommend Kevin and his expertise to anyone in need of a locksmith.
Customer in Hertfordshire
, work completed
Recommended
Excellent locksmith.
Customer Service
Quality
Value
Kevin was great. Our door lock was sticking and I was considering replacing it myself, but thought I should get an expert opinion. Kevin came over and pointed out that the door wasn't hung straight and that would cause the issues. He straightened the door and liubricated the lock, now it is working perfectly.
Customer in Hertfordshire
, work completed
Recommended
Lifesaver!!!! Amazing service!
Customer Service
Quality
Value
We can’t thank Kevin at Fort Locks enough! Absolute life saver. We were locked out with our baby and 4 year old son and called Fort Locks. He was really polite and was able to get to us within 10 minutes of calling. He was able to open our front door without causing any damage and really in no time at all! Absolutely amazing. Would highly recommend.
Customer in Hertfordshire
, work completed
Recommended
Solid job
Customer Service
Quality
Value
Had several issues with our lock and door and Kevin came in and fixed it all and explained thoroughly the reasons behind the issues etc
(your username)
, work completed
Recommended
Professional, friendly & responsive
Customer Service
Quality
Value
Professional service from a trusted locksmith. Friendly and quick to respond to my initial request. Priced competitively, great advice and arrived when he said he would. I would 100% advise to use this service and will be certain to use Kevin again should the need arise.
Customer in Hertfordshire
, work completed
Recommended
Quick and efficient
Customer Service
Quality
Value
Great service, fixed not replaced parts saving great amount of money. After 1 hour of telephone call everything fixed and working.
Customer in Hertfordshire
, work completed
Recommended
An Exceptionally Trustworthy Locksmith!
Customer Service
Quality
Value
I work for a firm of property managing agents in North London. The firm have used Fort Locks for a number of years and, hand on heart, have had no problem at all with the company or Kevin, the Main Man. Nothing is too much trouble for him. All our Property Managers trust him implicitly, he is totally reliable. He offers them advice when he thinks it's necessary and his advice has always been spot on. His costs are also extremely reasonable bearing in mind some of our properties are quite a way outside the M25 boundary. I, personally, had an emergency with my front door lock on a recent Saturday morning, just before I was going away. Such is the trust we hold for Fort Locks and Kevin, I called him and he came over within 20 mins and sorted out the problem. There was no fuss, no lengthy chit-chat, he just got on with the job. He even refused a cuppa ! Definitely to be recommended as a Trusted Trader.
Customer in Hertfordshire
, work completed
Locksmith. Fantastic service.
Customer Service
Quality
Value
Having moved into a rental and having to deal with a dodgy front door lock and no key to the internal garage door I called Kevin. He was able to come out the next day to do the front door for me and because I only had time to do that door that day he came back to do my other door at the weekend. Very friendly, great advice. Would highly recommend.
Customer in Hertfordshire
, work completed
Recommended
Professional and reassuring
Customer Service
Quality
Value
Old patio door lock fixed and replaced with minimum of fuss. A prompt and efficient service - highly recommended.
NP - Middx
, work completed
Recommended
Excellent and prompt service
Customer Service
Quality
Value
We used this trader about two years ago on my daughters recommendation and we were very happy with his work recently we had a problem with front door lock got in touch with him he attended the promptly and fixed the problem. He knows his trade very well and very polite person I will certainly use him whenever needed and I have no hesitation in recommending him to anyone
Customer in Greater London
, work completed
Recommended
Absolutely brilliant!
Customer Service
Quality
Value
I called Kevin at Fort Locks this time because my French doors at the back of my house wouldn't lock properly. He came out very quickly, and sorted them out straight away. Kevin has done quite a lot of work for me over the past few years, both at my Dad's house and at mine, and he's always excellent. He really knows what he's doing. He seems to be able to sort out absolutely everything to do with locks, and is a really nice person to deal with. Highly recommended!
Anni
, work completed
Recommended
Padlock removed and replaced
Customer Service
Quality
Value
Excellent service. Arrived on time, friendly and professional. Worked quickly and efficiently. Would definitely use again and would recommend to friends and family.
Customer in Hertfordshire
, work completed
Recommended
Excellent and friendly
Customer Service
Quality
Value
Had a man named Kevin help me out. He worked quickly and professionally and was an absolute pleasure to talk to, while I was stuck outside my house. I would definitely recommend him to anyone looking for a speedy locksmith. I am very impressed, and Kevin wherever you are, you are always welcome for a cuppa round mine.
Customer in Greater London
, work completed
Recommended
Back door mechanism repair
Customer Service
Quality
Value
Kevin arrived very promptly to repair the broken door mechanism on our back door which meant we were unable to lock it. He was very quick and efficient and also adjusted the door to help it open/close more easily. Kevin also advised that one of the threads on the door handle was worn and advised the best way of replacing this. He was very pleasant and tidy and I would highly recommend his services.
Customer in Hertfordshire
, work completed
Recommended
Emergency Locksmith
Customer Service
Quality
Value
I called Kevin early morning and the job was completed within an hour. The key was inside the lock and we were outside. He came over and used a device to open the door from the outside and resolve the issue. Kevin is polite, efficient and value for money. Will definitely recommend him.
Customer in Hertfordshire
, work completed
Recommended
Incredible service with a smile
Customer Service
Quality
Value
Such a pleasure to find someone who is an expert in their field, is friendly and not out to make a quick buck. Kevin called ahead, dealt with my locks with ease and saved me money by solving the problem most cost effectively. I would absolutely use him again and recommend him to anyone I know.
Customer in Hertfordshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Came very promptly. Very professional job. Very polite and pleasant.
Ann, Hertfordshire
, work completed
Recommended
Speedy service
Customer Service
Quality
Value
Some of the locks on my wooden patio doors that were fitted last autumn were not working because of the movement of the frames with the changing weather. I contacted Kevin by email and got a very speedy reply and a follow up call. He came the next day and adjusted the alignment of the locks to fix them now and allow for movement in the winter months (yet to be tested!). I tried all the locks and they were all turning smoothly and easily. Very impressed by the fast, friendly and efficient service. Thank you.
lawrie164
, work completed
Recommended
My review
Customer Service
Quality
Value
Keen to help and professional.
Marie, Hertfordshire
, work completed
Recommended
Excellent service & prompt
Customer Service
Quality
Value
Corrected outdoor front locks, very pleased with the service and helpfulness of the locksmith.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent job and very professional
Customer Service
Quality
Value
My back door wouldn't lock having just returned from holiday so I immediately rang Fort Locks. He came immediately and rectified the problem immediately. I was highly delighted with the professionalism and would certainly use them again.
Tricia, Hertfordshire
, work completed
Recommended
Good work
Customer Service
Quality
Value
Came during time slot advised, rang ahead. Friendly attitude. Work quickly done.
Timothy, Hertfordshire
, work completed
Recommended
Great quality work, quick and friendly
Customer Service
Quality
Value
I spoke to Kevin from Fort Locks on a Sunday regarding being unable to properly lock the front door to my rental property. He came out promptly as advised the next day on the Monday afternoon and fixed the issue without causing any inconvenience to my tenant. At the time my tenant also asked him to look at the back door lock as this was also causing a minor problem. He fixed this too at no extra cost! Kevin was very friendly, hassle free and carried out the work to a very good standard. I would definitely use him again for any future problems.
Patel
, work completed
Recommended
Prompt - good job
Customer Service
Quality
Value
Kevin was very helpful and did a very good job.
Anthony, Hertfordshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Came very quickly, impressed with his work. Would use him again and recommend him to other people.
Michael, Hertfordshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Fast, efficient service, would certainly use again.
Joyce, Hertfordshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
A tradesman who listens and goes out of his way to help in an emergency. I found Kevin to be professional in his work and someone who genuinely attempts to resolve your problems with the least expense and damage to your property. I would definitely recommend Kevin to my family and friends and would have no hesitation in using him again.
Noel, Hertfordshire
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Prompt, professional, easy to get on with. Tidy, clean work. Why can't all trades people be like Kevin?!
Jennifer, Hertfordshire
, work completed
Recommended
Prompt and Professional
Customer Service
Quality
Value
Quick and efficient service.
Bob, Hertfordshire
, work completed
Recommended
Excellent Job
Customer Service
Quality
Value
The trader telephoned to confirm he would be on time for the appointment and carried out the work in an efficient and professional manner. He was first rate.
Ellis, Hertfordshire
, work completed
Recommended
Reliable and recommended
Customer Service
Quality
Value
Very happy to find Kevin and Fort Locks on here. He offered advice to suit my needs and did a good neat job. Happy to feel and be more secure at home. Would use again and recommend. Thanks Kevin.
Emma G
, work completed
Recommended
Quick courteous knowledgeable skilful.
Customer Service
Quality
Value
Quick courteous knowledgeable skilful.
Ellen, London
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
What a fine job! Kevin came promptly, did all needful quickly & efficiently. He is also a very nice person to have around. Very reassuring to know he is there in an emergency.
Ann, London
, work completed
Recommended
Professional
Customer Service
Quality
Value
What an experience. Will be sharing this company details. Good service.
Jonathan, Hertfordshire
, work completed
Recommended
Excellent, as always.
Customer Service
Quality
Value
Fort Locks did two jobs for us today - a new lock on a patio door, and sorted out the locks and replaced the door handles on a hardwood front door. Both done carefully and efficiently, and now good as new!
Katherine, Hertfordshire
, work completed
Recommended
Efficient & professional
Customer Service
Quality
Value
Kevin came to change my locks and did so in an efficient and professional manner. He was flexible to suit me in terms of making an appointment, arrived on time and carried out the work to a high standard, reasonable price too!
Sarah, Bedfordshire
, work completed
Recommended
Simply excellent!
Customer Service
Quality
Value
Found Fort Locks on Google, very local, easy to contact, spoke directly to Kevin himself. Made same day appointment, timed to suit my work. Superb job done, helping me out of completely stuck/locked house door problem. Service of other doors (+ windows) at same time. Excellent!
Sheena, Hertfordshire
, work completed
Recommended
Above & beyond, super friendly and professional
Customer Service
Quality
Value
So helpful & friendly. Fixed the lock in 5 min. Gave me tips on maintaining lock safety & longevity.
Tina, London
, work completed
Recommended
Would highly recommend
Customer Service
Quality
Value
Kevin was prompt, very helpful and efficient. He explained all that he'd done and made sure I was happy with the work before he left. I would definitely use the service again.
Miss Lowe
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Really pleased with the excellent job done by Fort Locks. Very professional workmen.
Penny, Middlesex
, work completed
Recommended
Great job
Customer Service
Quality
Value
Kevin was helpful, informative & very efficient in getting the job done.
Naomi, Hertfordshire
, work completed
Recommended
Brilliant
Customer Service
Quality
Value
Professional, friendly, efficient. Wouldn't hesitate to use again
SueHerts
, work completed
Recommended
Brilliant
Customer Service
Quality
Value
Professional, friendly, efficient. Would not hesitate to use again
SueHerts
, work completed
Recommended
UPVC Door Alignment
Customer Service
Quality
Value
Polite & efficient service to align 3 sets of UPVC doors with additional security locks. Highly recommended.
Jason, Hertfordshire
, work completed
Recommended
Very impressive work
Customer Service
Quality
Value
Kevin turned up exactly when he said he would. He managed to fish out the bit of broken key saving us from having to get a new lock. He was then able to make two new keys from the broken key that actually worked better than the original key. He made absolutely no mess. I was also impressed by the fact that he was able to produce a bill electronically and enable me to pay by credit card, He also made it very clear what his rate was beforehand. If my husband every breaks another key leaving half of it in the lock I wouldn't hesitate to call Kevin. I would recommend this company.
15932
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Arrived promptly and resolved the problem quickly and efficiently. Would recommend.
Neil, Hertfordshire
, work completed
Recommended
Excellent job.
Customer Service
Quality
Value
Kevin was very professional & efficient. He explained everything he was doing, was very quick & very reasonably priced.
Steven, Hertfordshire
, work completed
Recommended
Professional and fair
Customer Service
Quality
Value
An immediate response to my call. Turned up when promised and called to advise on way. Mended existing lock and didn't try to sell me a new one. Offered to come back for free. Polite and friendly. Clear charge and I paid the figure quoted.
Moira, Hertfordshire
, work completed
Recommended
Honest
Customer Service
Quality
Value
Such a lovely experience. Kevin worked so quickly was honest, friendly and reliable. Highly recommended!!!
Desiree, Hertfordshire
, work completed
Recommended
Fantastic
Customer Service
Quality
Value
Kevin turned up and time and did a great job. He was also lovely which makes the whole thing much easier!
sampre
, work completed
Recommended
Brilliant job - well done
Customer Service
Quality
Value
Kevin from Fort Locks is very professional in his job, work and outlook. A very nice person too. Will recommend to anyone in need of services he offers.
Paul, Hertfordshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt, arrived on time, repaired lock. A very pleasant person.
Doris, Hertfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Lovely man, really put my mind at rest. 5 star customer service.
Victoria, Hertfordshire
, work completed
Recommended
Brilliant service, fully recommend, thank you Fort Locks
Customer Service
Quality
Value
Such a thorough and professional service; endless patience and perseverance in trying to fix the lock before considering immediate replacement, to keep costs to a minimum, Genuine, friendly, a great job and all with a warm smile. Kevin explained costs and planned action before coming. Attended soon after my call, came back within 24 hours with a new lock, all fitted in less than an hour. Fully recommend and will certainly keep the card for future, friends and family. Thanks once again Kev
Kerry, Hertfordshire
, work completed
Recommended
Good and efficient job
Customer Service
Quality
Value
Kevin was prompt and completed the lock change well & efficiently. I would recommend his services.
Neal, Hertfordshire
, work completed
Recommended
Job well done
Customer Service
Quality
Value
This was the first time I had used Kevin, but the service was quick (without being rushed) and efficient. I am glad I have discovered Fort Locks - I will certainly be in touch again when more work is required.
2011-07-24 13:59:13.58
, work completed
Recommended
Efficient and effective
Customer Service
Quality
Value
Job done quickly and effectively with friendly service.
Elizabeth, Hertfordshire
, work completed
Recommended
A job well done
Customer Service
Quality
Value
My door was fixed within an hour of me calling by Kevin who knew exactly what to do. Don't waste your time trying to do it yourself. Great work.
David G
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Arrived within 1/2 hour of my telephone call, and did a very professional job.
Dorothy, Hertfordshire
, work completed
Recommended
Professional & satisfactory
Customer Service
Quality
Value
The service I received was satisfactory. The tradesman arrived on time & responded to any emails/texts we had sent personally. The job was very straightforward & not very challenging. The only criticism that I would have is that he did not seek to obtain a paint that colour matched the door. That was a let down.
Satish, Hertfordshire
, work completed
Recommended
Margaret, Hertfordshire 16/01/16
Customer Service
Quality
Value
Prompt and efficient service. Kevin realigned my french doors so they now close and lock effectively and offered me some good advice for future maintenance.
2011-04-05 08:39:05.893
, work completed
Recommended
My Review
Customer Service
Quality
Value
I was so pleased to find this company. Kevin phoned to confirm time of arrival, Was fast and efficient. I feel safe now all my locks have been checked and / or repaired.
Iris, Hertfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very fast friendly service.
Rodney, Hertfordshire
, work completed
Recommended
Fantastic!
Customer Service
Quality
Value
Prompt, professional and did a great job!
Joanne, Hertfordshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
We received fart efficient & helpful service today and would recommend for locks to anyone.
Marco, Hertfordshire
, work completed
Recommended
Brilliant job.
Customer Service
Quality
Value
Honest, reliable trader who only did what was necessary. I could have had more locks changed, but he said even though he will be charging less I didn't need to. Charming man, would recommend.
Roxanne, London
, work completed
Recommended
Professional & quick
Customer Service
Quality
Value
Quickly responded to query & came promptly at agreed time. Helpful attitude & very knowledgeable. Completed work to high quality, would definitely recommend.
Tom, Hertfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Kevin is a professional locksmith and does his work in a quick and efficient manner. I shall recommend him anytime to my colleagues.
Jacqueline, London
, work completed
Recommended
Efficient service.
Customer Service
Quality
Value
My wife had the lock cease to fully lock before she left for work. I phoned Kevin Carloni at 9.00, booked him for 16.15 that afternoon. He was waiting as we arrived home, sorted the problem in 10 minutes. Pleased as I can be for
Christopher, Hertfordshire
, work completed
Recommended
100% efficient, thorough, cheerful
Customer Service
Quality
Value
I googled my postcode and 'Locksmith' and e-mailed the most convincing website. Within minutes I had a phone call and fixed a visit for the next day at 10am - which was when Kevin Cardoni of Fort Locks rang at our front door. Paid in full by visa on the spot!
John, London
, work completed
Recommended
Fab, prompt & professional
Customer Service
Quality
Value
Kevin was very polite & friendly. He arrived promptly & was very professional & knowledgeable, with reasonable prices too! As well as changing three locks, he also adjusted another at no extra charge. Would highly recommend.
D, Hertfordshire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Kevin called round to look at my broken lock and fixed it on the spot in five minutes. nice guy, great service
Jodie, Hertfordshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Prompt & efficient service
Sandy, Hertfordshire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
After a couple of stressful days the icing on the cake was shutting the door and realising the keys were on the kitchen side. I picked up the phone in a slight crazed state, Kevin told me to calm down, give him 20 minutes and he would be there; within 10 he was there! Kevin managed to open the door not only to my house but to my heart as well lol. Kevin opened the door without damaging the lock or door. He was friendly, polite and professional, he even fixed the door and now it shuts without having to be kicked! I would have no problem in recommending Kevin of Fort Locks to friends, family, colleagues and customers. Once again thank you very much for being my knight in a shining black van!
vickychapman
, work completed
Recommended
Prompt and professional and friendly.
Customer Service
Quality
Value
I found Fort Locks to be efficient, professional and friendly. Highly recommend them.
Julie, Hertfordshire
, work completed
Recommended
Great service
Customer Service
Quality
Value
Very prompt service, same day! Advised us how to operate lock more smoothly & fixed a problem.
Wendy, Hertfordshire
, work completed
Recommended
Friendly, fast, professional
Customer Service
Quality
Value
I would certainly recommend Fort Locks. They were prompt, did a good job and were friendly.
Wendy, Hertfordshire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
He was absolutely great. Arrived on time, gave loads of helpful advice and was very friendly. I would definitely recommend Fort Locks!
Colleen, Hertfordshire
, work completed
Recommended
Fortlocks
Customer Service
Quality
Value
Kevin of Fortlocks promised he would be with me within 48 hours as this was not at all an urgent job and he turned up the same afternoon. He is exceptionally reliable and his work is first class. Would recommend him to all my friends and, as I am a conveyancing lawyer, to all my clients who are moving into new homes.
Marian
, work completed
Recommended
Best Locksmith in Hertfordshire
Customer Service
Quality
Value
Kevin recently helped my family unlock cabinet which has great sentimental value to us all. His expertise meant the cabinet was not marked in any way. Kevin is trusting, highly skilled and is always available to help no matter what time. A great guy and one i have no hesitation in recommending to anyone.
Jackie
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Kevin at Fort Locks got the job done super fast, which is just what I needed. I would recommend this trader.
Tony, Hertfordshire
, work completed
Recommended
Awesome job
Customer Service
Quality
Value
Arrived on time. Excellent job with considerate, tidy service and professional advice
Lee, Essex
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Did first part of job then rang as he said he would when he had the correct fitting, arrived promptly & checked everything thoroughly.
Ruth, Middlesex
, work completed
Recommended
Excellent, good value job.
Customer Service
Quality
Value
Kevin from Fort Locks did a smashing job repairing the closing mechanism on our door. Helpful too in telling us how to deal with a related issue. No hesitation in recommending Fort Locks!!
Anthony, London
, work completed
Recommended
Brilliant & prompt
Customer Service
Quality
Value
Very fast, efficient & trustworthy.
Richard, Hertfordshire
, work completed
Recommended
First Class Locksmith
Customer Service
Quality
Value
Thank you so much as always for your outstanding prompt and efficient service. In all the years that we have used locksmiths for the blocks that we manage, I have to say that your honesty, integrity, knowledge of the best solution to the problem and costing's are always spot on. Your time keeping and speed at which you attend to resolve problems is exceptional and anyone wanting a good old fashioned honest service from a locksmith should look no further than Fort Locks. I cannot recommend your services highly enough.
Louise
, work completed
Recommended
Highly Recommended
Customer Service
Quality
Value
Kevin offers a very personal service and you know straight away that you can trust him. He is happy to go that extra mile to ensure that you receive a good service. I do not hesitate to recommend him for both small and large jobs.
cherylluzet
, work completed
Recommended
Brillant Job
Customer Service
Quality
Value
1. Called locksmith on 13/12/14. 2. Collected me & took me to the job. Did work very professionally. Returned me home. 3. Honest & reliable & trustworthy.
Howard, Hertfordshire
, work completed
Recommended
Friendly and efficient
Customer Service
Quality
Value
Excellent, very prompt
Katie, Hertfordshire
, work completed
Recommended
Professional company
Customer Service
Quality
Value
I used them to fit a trump lock. From the initial phone call to competition, always kept me in the loop. Organised and punctual. Very professional.
RJMurphy
, work completed
Recommended
Great job
Customer Service
Quality
Value
Friendly, quick and informative. Also great aftercare. Would use again and recommend as a trustworthy locksmith.
Tiffany, London
, work completed
Recommended
Quick & professional service.
Customer Service
Quality
Value
Called Fort Locks at 9am and by 12.30 they had visited me to sort out my problem - and it wasn't even an emergency. Very pleasant guy (Kevin) and very professional service.
Tanya, Hertfordshire
, work completed
Recommended
THE BEST LOCKSMITH IN HERTS, BEDS, BUCKS & LONDON
Customer Service
Quality
Value
My mother had her handbag stolen whilst on holiday in Somerset along with all ID and house keys. I called Kevin of Fortlocks and met him at my mothers house within an hour. He replaced the locks, cut nine new keys in his van and had completed the job to a very high standard in record time. He is cheerful, professional, fast, efficient, competitive and very reliable. I would have no hesitation in recommending him.
KATHLEEN WALLER
, work completed
Recommended
The best!
Customer Service
Quality
Value
We have used Kevin a number of times now and he is very reliable, totally professional and more importantly very honest. I have and still do recommend Kevin to clients, family and friends. He has helped a number of our clients out at very short notice and always gets a glowing review.
ClairefromIndigoFlooring
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
After being locked out of my home, Fort Locks came to the rescue. Kevin called when he was on the way to my property so I did not have to hang around in the cold. His gained access without causing any damage, which was a relief as I had imagined lots of damage and expense. His professional is outstanding. Value for money, honest and a man of his words! Thanks Kevin, Fort Locks
Phil Burgess
, work completed
Recommended
Great Job
Customer Service
Quality
Value
Kevin turned up promptly didn't mess around & managed to sort out the lock on my front door. Very knowledgable & clean & tidy. Will definitely use again if needed.
stuart
, work completed
Recommended
EXCELLENT LOCKSMITH
Customer Service
Quality
Value
Kevin was punctual, friendly, very professional, after he fitted the lock he asked me to check it to which I was happy with. I would definitely use Kevin again and recommend Fort Locks to family and friends.
CMR402252617
, work completed
Recommended
Excellent all round
Customer Service
Quality
Value
I have used Kevin for a few jobs on properties that I look after for other people as well as my own house. I cannot speak highly enough of him. He is honest, reliable, trustworthy as a person and highly skilled as a locksmith. His cost is reasonable and his service is first class. A must for anyone requiring a locksmith
JerLev
, work completed
Recommended
Excellent job.
Customer Service
Quality
Value
Very prompt and excellent job. Will always use him.
Richard, Hertfordshire
, work completed
Recommended
Fort Locks - excellent service
Customer Service
Quality
Value
I have used Fort Locks a couple of times. Kevin is friendly, trustworthy and professional, and flexible with timing (on one occasion able to assist within an hour of my call). I would not hesitate in calling Kevin again and in recommending his services.
richf27
, work completed
Recommended
Trusted and knowledgeable
Customer Service
Quality
Value
I have used Kevin a couple of times now and would definitely recommend him. He came out on a Sunday at a time convenient for me and told me the price on the phone before he came out. He did the job swiftly but talked me through it as he was doing it and got me to check the lock afterwards to ensure I was satisfied. He was polite and courteous throughout.
Rubeela
, work completed
Recommended
Brilliant
Customer Service
Quality
Value
Kevin was brilliant, he saved a damsel in distress after having had somebody from an unreputable company. He solved the problem with my door and lock and gave me advice on how to deal with the rogue trader. Can't recommend him highly enough
Anna, Hertfordshire
, work completed
Recommended