Fox Windows & Doors Ltd

I had Fox Windows and Doors remove and fit sliding patio doors. The service has been fantastic from start to finish. Any questions I had were answered clearly and promptly. The fitters, Mike and Oscar were friendly, polite and worked extremely hard. Thank you Fox Windows and Doors for making the process of choosing the doors to the final product so easy.

We used Fox a few years ago to replace our patio doors and install a door into our garage. We were happy with the job and contacted them about replacing all of our windows. The entire experience was very good- they are forthcoming with information and will answer any questions that you have. Everyone we dealt with was extremely nice and respectful which is important as they will be working within your home. What we were must impressed with this second time were the installers- Mike and Daz. They were both punctual, tidy, polite, and worked extremely hard over 3 days. The results of the windows have been so good that we are already receiving compliments while they were still installing the windows. Fox is not the cheapest, but their quality of goods, installation, and warranty is worth the cost. We will not hesitate to use them again when we come to replace some of our doors.

I submitted an enquiry on the weekend regarding secondary glazing and was called today by Helen I made a slight error with my enquiry as only wanted to buy the windows to fit myself which isn’t what this company offers. Helen was extremely helpful in putting me in touch with the supplier directly and even emailed me after our call to confirm details. Helen was honest and very polite on the phone trying to resolve my query. Would recommend speaking to this company and will definitely use in future when needed.

Following a recommendation from some friends, I approached Fox Windows & Doors to enquire about replacement porch doors for my property. From my initial visit to the showroom through to the completion of the work for the order I subsequently placed, I encountered a deeply knowledgeable and very pleasant team of people. When I called into the showroom, the sales consultant was really helpful in advising me on options for the proposed replacement of the porch doors, including options of finish and colour. The quotation process was equally efficient and I liked the fact that once the specification/price etc., had been agreed, the paperwork was handled securely via Adobe Acrobat Sign. Again, the visit by the surveyor was straightforward and took place on the agreed date and time. The fitters responsible for installing the porch doors were excellent in their approach and their workmanship equally excellent. There was no ambiguity in terms of the paperwork, and the three payment stage process ie deposit, 2nd stage payment plus final amount upon completion, were very clearly set out and then handled efficiently by the Finance Team. As you may have gathered, I am very pleased with my experience of this firm. I recognise that this was a small job and not comparable with a roof replacement or an extension built. Nevertheless, it was an important piece of work on the front of my property. I am so glad that Fox had been recommended to me. I recommend them unreservedly.

The team at Fox were brilliant from order to installation. There were a couple of unforeseen issues along the way that were sorted immediately and communication was paramount. I would 100% recommend Fox Windows and Doors. The service and product are amazing.

We replaced all our tired wooden windows in our period house (c.1760) with wood effect pvc double glazing (Evolution) We chose Fox Windows,who came highly recommended. We were not disappointed. From the start, John who was bidding for our business, demonstrated a high degree of expertise and knowledge togeher with an inexhaustable supply of patience. Always prepared to respond to further questions, John was also happy to bide his time whilst we were receiving quotes from other companies. He gave us the breathing space we needed as we determined pvc over wood. Equally helpful were the staff at Stoneleigh showroom. We almost had our own named chairs, such was the frequency of our visits as we teased out exactly what we were after. But if the staff felt at all frustrated by our apparent indecision, at no time did they show it Helen even dropped sample handles off at our house on her way home. Fox promised the installation process would be smooth and highly professional. They undersold themselves. Mike and Daz were simply fantastic. Nothing was too much trouble and they continually went the extra mile. Their work ethic was excellent, as was their continual cheerfulness and positivity across the seven days that they were with us. They were wonderfully supported by other Fox staff who were equally good. This has resulted in very happy customers who now have a house that has really benefitted from having had new windows installed. We can't recommend Fox Windows highly enough.

We had both our front- and back doors replaced. This is a very professional company and they don't play games when giving quotes like a couple of companies we had in beforehand. I had read the great reviews so I was a little surprised at how reasonable the quote was once received. (I had to chase up the quote, for which the company was very apologetic). I still don't like the fact that you have to pay 80% of the cost upfront (20% deposit plus 60% before the work is done), but they told me this was standard in the business now due to customers withholding payment due to unresolved issues. We had requested an installation date in December, but were then told February. The customer service is very good though and we were able to get a date just before Christmas after I called to query this. The quality of the work on the day was excellent and we are very happy with our new doors. There was one issue which was sorted out quickly and professionally and a slight mix-up on one of the doors which required a modification to the final invoice. Despite the odd misstep, this is a company that does excellent work and responds well to fix any issues quickly. I would use them again and when we need to get our windows replaced, they will be my first port of call.

Mike arrived promptly at agreed time was polite and courteous. Obviously took pride in his work and completed it to our satisfaction. Nothing was too much trouble couldn't recommend highly enough, would be sure to use again

Fox have been a great company to do business with from start to finish. Great product knowledge from sales people and great showroom. Fitting of front and back door (CompDoor) was done by Shaun and Dan and their standards of workmanship were very high. Also great product knowledge explaining locking systems etc. They even went the extra mile and put our new house number up on the wall! I’d highly recommend Fox.

My front door is now double glazed and easy to maintain and in the colour and design of my choice. I have had lots of compliments about it and it suits my house very well. Fox windows have now completed the front bay windows, side windows and front door and I am extremely pleased with all of them. They found designs to suit me and the house, installed on time and without mess with friendly and helpful installation team.