Endorsed by Which?

Frank Finn Plumbing Limited

5.0

59 Reviews

Opening Hours
Today -
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–14:00
  • Sunday - Closed

About

With over 14 years of plumbing and heating experience, during which we have cared for the warmth, comfort and safety of our clients in the Richmond, Twickenham & London areas, Frank Finn Plumbing ltd. is proud to be an endorsed by Which? Trusted Traders.

Frank Finn has some of the most experienced plumbing technicians in the industry. We take pride in the strength of our customer relationships. We always make sure that customers are fully satisfied, and go the extra mile to make it so.

Whatever your plumbing needs are, or the level of urgency, Frank Finn has the expert manpower, hi-tech equipment and a strong service culture to deliver fast, effective and lasting solutions that will keep you and your household warm and comfortable.

Our range of specialist services include:
Fixing faulty plumbing systems
Installation of efficient and reliable heating systems
Supply of products
Heating Maintenance Services
Gas Inspections
Emergency plumbing
Underfloor heating
And much more!

What we do

  • Boiler, central heating and gas engineers

    • Underfloor heating
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Power flushing
    • Gas cooker installation
    • Gas safety testing and inspection
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)

Customer reviews

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5.0
59 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler replacement
Customer Service
Quality
Value
From beginning to end the service was seamless, There was a very quick response when we contacted the office re an error code on our boiler. The boiler could not be repaired. The weather was cold and they went out of their way to rapidly install a new one. Both the engineers were friendly, tidy and highly efficient. We would strongly recommend this company.
Customer in Greater London Posted on 25/03/2023 , work completed 17/03/2023
Very happy!
Customer Service
Quality
Value
We were having problems with both hot water and central heating. Frank came and had a look at the system and recommended a power flush and a new pump. He is one of the first plumbers we’ve ever had who explains things so we can understand them! The engineer was booked for the following week, he came promptly and was very pleasant and carried out the work very efficiently. It was a very good experience and we felt the price was fair.
Lynette in Greater London Posted on 27/06/2022 , work completed 22/06/2022
Outstanding Work.
Customer Service
Quality
Value
Frank was really responsive when the boiler broke down. I had a very complicated boiler system. He gave great advice on solutions. We ended up actually taking the boiler out totally as too expensive and difficult to try and fix. The team put the new boiler in a much better location - this required a lot of work through three rooms but they worked neatly and tidily. They ensured the fit was aesthetically correct as well as a much better solution for my home. Delighted with the work. I can’t recommend the company highly enough. My dad who spent many years in the building trade would wholeheartedly agree. Thank you Frank and all the team.
Martina in Greater London Posted on 13/03/2022 , work completed 25/02/2022
Helpful knowledgeable and professional
Customer Service
Quality
Value
Had been with British Gas Homecare for years paying a lot for poor service and long time on phone trying to get help with what proved to be a dangerous boiler which eventually burst into flames. After endless phone calls and poor service from Br Gas, they eventually replaced our boiler and apologized for their poor levels of service. Left them and got Frank Finn based on excellent reviews and had our boiler serviced. Turned up on time. Spent long time sorting out our heating. Thoroughly professional and knowledgeable. Also identified that British Gas had incorrectly installed boiler and left his number for BG gas engineers to phone so issues could be rectified. Sadly again poor service from BG. Promised call back. Not happened. My message is stay away from the big providers and go with your local recommended trader. Frank is excellent and from the reviews it looks as though his team have learnt to model themselves on the boss. Highly recommend
Customer in Greater London Posted on 15/12/2021 , work completed 15/12/2021
A First Class Service
Customer Service
Quality
Value
We had lived in the house for 18 months and had a major flood at 3am one morning. I stemmed the flow and shut down the system. The insurance company were useless so I needed a plumber in a hurry. Frank came to the rescue and quickly gave me a fair price for the work. I found Frank to be well organised, knowledgeable, with good tradesmen, and good company systems. The job was not easy as I could see cowboys had been used previously. There were problems because of this, but Frank always looked for solutions. I have been involved in the construction industry for 40 years, from graduate engineer to managing director and know good tradesmen when I see them. I would definitely use Frank in future and thoroughly recommend him he’s exceptional, and a Top Man.
Tony in Greater London Posted on 13/05/2021 , work completed 06/05/2021
Professional and trustworthy
Customer Service
Quality
Value
Frank is excellent – professional, reliable, and trustworthy. Fast booking and easy communication via the phone and email. He turned up on time and resolved my central heating problem very quickly. I highly recommend him and his company to everyone.
Customer in Greater London Posted on 27/01/2021 , work completed 12/01/2021
Good work, reliable and helpful
Customer Service
Quality
Value
We've used Frank Finn for a number of years now. His workmen are always helpful and reliable and complete the repair very efficiently. Frank himself is a really decent guy and always gives honest advice. Highly recommend.
Customer in Greater London Posted on 09/07/2020 , work completed 24/06/2020
Highly recommended: professional, trustworthy, goes the extra mile and knows his stuff
Customer Service
Quality
Value
I am so glad I read a host of reviews before booking a plumber to come and service my boiler and gas fire. Frank stood out from the competition by a mile - and the reviews definitely didn’t disappoint! He was thorough, informative, professional, friendly and - even better - doesn’t cost the earth! I knew I was in very safe hands from the get-go, and have not looked elsewhere since. If only all tradies were as good, getting your house issues fixed would be a doddle. I have absolutely no hesitation in recommending Frank for annual servicing, to sort out heating issues, if you have complaints or queries about your boiler, or if you need anything else sorted in the plumbing line!
Customer in Greater London Posted on 25/02/2020 , work completed 10/12/2019
Very professional
Customer Service
Quality
Value
Had annual gas boiler service, very thorough job; also sorted out radiators that weren't working properly. Clean tidy professional, would recommend no problem.
Customer in Surrey Posted on 20/11/2019 , work completed 13/11/2019
Quick response and sensitively handled.
Customer Service
Quality
Value
Organised this company for a minor repair for my elderly mother. Company arranged an appointment quite quickly. Turned up as arranged and were polite and clean in the work. Arranging this at a distance I have to rely on companies that are trustworthy good at dealing with an elderly customer and reliable. I would use them again.
Customer in Suffolk Posted on 11/11/2019 , work completed 01/11/2019