Annual MOT and additional fault rectification
I personally will not consider using any other garage including a garage very close to where I live as I know I can totally rely on Warren and his team at W.S. Franks Garage. They always consistently deliver a fantastic service, always going the extra mile to deliver total customer satisfaction and do anything in their power to help when necessary. On this occasion, my cars MOT was due, plus because of its age and mileage I fully expected some remedial repairs may be required which was the case. However, as agreed even before I had left the premises, Warren had plans in place, parts on order and the car scheduled in for repair at his and my earliest convenience, which was outstanding. In addition to everything mentioned here he will keep to his planed schedule and budget, but better either if possible. However, if there are any unforeseen issues or concerns arising, Warren will always communicate with you, outlining all options available. I have no hesitation in recommending Warren and his team at W.S. Franks Garage.
Robin in Gloucestershire
Posted on 30/11/2022
, work completed 31/10/2022
Recommended
Excellent service
MoT needed while self-isolating from Covid-19 at home, Car collected, MoT completed, & returned in the course of the morning. Everything in order & at a reasonable price.
Customer in Gloucestershire
Posted on 21/01/2021
, work completed 21/01/2021
Recommended
Honest and fabulous service
Great to find an efficient, honest and reliable garage. I required an alternator and a new battery ( previous garage fitted the wrong size battery!) Brilliant service right from the beginning when I first called to book my car in for repair . I would highly recommend this garage and wouldn’t hesitate to use them again in the future.
Customer in South Gloucestershire
Posted on 29/09/2019
, work completed 24/09/2019
Recommended
Communication good.
Annual service and MOT carried out. Communication good.
Philomena, Gloucestershire
Posted on 22/08/2019
, work completed 22/08/2019
Recommended
My Review
Paul, Gloucestershire
Posted on 24/07/2019
, work completed 24/07/2019
Recommended
Good job
Pat, Gloucestershire
Posted on 23/07/2019
, work completed 23/07/2019
Recommended
Good service
Very good service, definitely use again.
Pauline, Oxfordshire
Posted on 12/07/2019
, work completed 12/07/2019
Recommended
First class service
Always quick to help and sort issues in a professional manner. Explains work required well and gives an honest opinion with all options to get you back on the road. Highly recommended.
Gareth, Gloucestershire
Posted on 05/07/2019
, work completed 05/07/2019
Recommended
Excellent service
My motor home went to the garage for M.O.T. & service & a repair to the motorised step. I was kept informed of what needed to be done & the cost involved.
Jackie, Gloucestershire
Posted on 01/07/2019
, work completed 01/07/2019
Recommended
Outstanding
After suffering from no air con in my Shogun for several weeks, I just had to get it fixed. I turned to my warranty cover who sent me to several garages, none of which managed to fix the problem. I took it to Franks Garage. They finally found the problem, sorted it out. I now have such super air con working in my Shogun. It is simply wonderful to have such a skilled and competent garage who can fix my car on the first attempt. Super service.
Tony P, Gloucestershire
Posted on 27/06/2019
, work completed 27/06/2019
Recommended
Excellent, as usual
Took car in with gear change issue. Had to have new clutch fitted - done within 3 days - couldn't ask for more. Has solved problems that brand specialist failed to do. Always helpful and highly competent.
John, Gloucestershire
Posted on 20/06/2019
, work completed 20/06/2019
Recommended
Brilliant - work never varies
I always travel a round trip of 25 miles, to Franks. These people are fair and straight, and I would certainly recommend them. First class workmanship.
Donald Leslie, Gloucestershire
Posted on 20/06/2019
, work completed 20/06/2019
Recommended
Prompt and professional
I am 78 years old and recently lost my husband so now all those things to do with the car are new to me. MOT, service, this garage is most helpful, nothing is too much trouble. The little things sorting out the clock which I was not able to understand. I would recommend this trader to anyone.
Mary, Avon
Posted on 13/06/2019
, work completed 13/06/2019
Recommended
Fantastic work
Always reliable, friendly and expert knowledge.
Nicola, Gloucestershire
Posted on 12/06/2019
, work completed 12/06/2019
Recommended
Outstanding quality of service - as always at Franks Garage
Franks Garage quickly identified the problem with my wife's car, booked it in and completed the work within the agreed time scale. The cost of repairs is very reasonable, considering the high quality of technical and customer service provided. Communication before and after the repair was excellent. What make service outstanding at this garage is the trust you can place on the honest advice they give and the work they carry out. Our whole family has taken vehicles to this garage for over 20 years and received unparalleled service throughout this time, without exception. Franks Garage is highly regarded as a quality business in this area.
Customer in Gloucestershire
Posted on 11/06/2019
, work completed 20/05/2019
Recommended
Prompt and professional
As always a good job well done, on time, great service. Highly recommend.
Robert, Gloucestershire
Posted on 11/06/2019
, work completed 11/06/2019
Recommended
Superb service
Franks Garage are a very friendly and professional garage. They have always serviced our motorhome and have always been very diligent and completed any required works correctly and on time. They manage all of this at a very reasonable pricing.
Nigel, Gloucestershire
Posted on 28/05/2019
, work completed 28/05/2019
Recommended
Very professional
I have been using this garage for many years now and will continue to do so for as long as I own a car. The standard of workmanship has always been first rate, the service was excellent and very friendly.
Brian, Gloucestershire
Posted on 28/05/2019
, work completed 28/05/2019
Recommended
Another great job, thank you.
Might not be the cheapest but without doubt the best!
Alex, Wiltshire
Posted on 24/05/2019
, work completed 24/05/2019
Recommended
Great job
Very efficient, friendly & thorough. Thanks
John, Gloucestershire
Posted on 16/05/2019
, work completed 16/05/2019
Recommended
Most impressed - will use them again.
Fantastic service, friendly people and work on our camper van was done quickly.
Jacqueline, Gloucestershire
Posted on 14/05/2019
, work completed 14/05/2019
Recommended
My review
Professional and brilliant
Margot, Gloucestershire
Posted on 13/05/2019
, work completed 13/05/2019
Recommended
Did a very good job
Franks Garage, Kingswood, Gloucestershire have always carried out a good service at a fair and reasonable price on my jeep. Getting parts at a low price.
Andy, Gloucestershire
Posted on 10/05/2019
, work completed 10/05/2019
Recommended
Fantastic job.
Customer service was great, they did the jobs asked of them and in a fast timely manner. I will them again for repairs and my next MOT. Great job, thank you.
Robin, Avon
Posted on 08/05/2019
, work completed 08/05/2019
Recommended
Always do a brilliant job.
I've used Franks Garage for 15 years and I've always had top marks for this workshop, never any problem.
Andy, Avon
Posted on 07/05/2019
, work completed 07/05/2019
Recommended