Endorsed by Which?

Friendly Water

4.8

176 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Friendly Water are the leading independent water treatment specialists serving homes and businesses in Surrey, London and Home Counties. We supply, install and service water softening and water filtration equipment, purifiers, water coolers, specialist water taps and water pressure boosting systems.

We are not tied to any manufacturer's equipment, so we honestly recommend and offer the best products for your individual requirements and budget. We supply products of all the leading brands.
Installation is by our friendly, experienced plumbers. We do not subcontract!

We also supply and deliver salt for water softeners. Our prices are competitive and you'll find our service is superb!

Contact us to discuss all your water treatment needs and to get an impartial advice.

What we do

  • Plumbers

    • Water softener installation and maintenance
  • Water treatment

  • Water softener installation and maintenance

  • More Services

    • water filters
    • water purification
    • coolers
    • boiling water taps

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
176 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Excellent Company
Customer Service
Quality
Value
We got our first water softener from Friendly water 15 years ago. The continued support with supplies and after aftercare have been excellent over the years. They have just fitted a new water softener and again the men were friendly courteous and tidy with their work. They also supply and fit the water filter for our fridge freezer twice a year. I would highly recommend them.
Which? Trusted Traders Consumer Posted on 24/06/2021 , work completed 22/06/2021
Excellent job.
Customer Service
Quality
Value
Adapted to requirements very positively. A good job done.
Peter, Buckinghamshire Posted on 27/05/2015 , work completed 27/05/2015
Very professional
Customer Service
Quality
Value
Very pleased with my new water softener. Fitted with minimum fuss by a friendly but professional man
Kim, Surrey Posted on 18/01/2016 , work completed 18/01/2016
My Review
Customer Service
Quality
Value
Excellent and professional
Richard, Hampshire Posted on 22/06/2016 , work completed 22/06/2016
My Review
Customer Service
Quality
Value
Replacement of water softener. Professional, explained pros & cons of various water softener with recommendations. Replacement was quick & efficient and advice on maintenance was clear.
J, London Posted on 26/05/2016 , work completed 26/05/2016
Great Service
Customer Service
Quality
Value
Water softener was delivered and installed with minimum of fuss. Polite and professional - and friendly - they live up to their name. Would recommend highly.
Jill, London Posted on 16/06/2016 , work completed 16/06/2016
Great job
Customer Service
Quality
Value
Water softener installations more complicated than first thought, but just sorted out all the plumbing issues and has made the valves accessible without moving the softener, so much better solution. Highly recommended.
Kathryn, Berkshire Posted on 19/07/2016 , work completed 19/07/2016
Thoroughly professional.
Customer Service
Quality
Value
Excellent service from first contact, through rep's site visit to installation. A very satisfied customer who would recommend this company without reservation.
Edward, Surrey Posted on 20/01/2017 , work completed 20/01/2017
Professional service
Customer Service
Quality
Value
Very professional service and installation of a water softener system despite difficulty accessing the water mains piping. Friendly and courteous service.
Nigel, Surrey Posted on 13/12/2016 , work completed 13/12/2016
Excellent service
Customer Service
Quality
Value
Efficient, friendly fitter. On time, on expected date, leaving site clean & tidy.
Philip, Berkshire Posted on 19/12/2016 , work completed 19/12/2016
My review
Customer Service
Quality
Value
Very efficient.
Nick, Surrey Posted on 08/03/2017 , work completed 08/03/2017
Water softener installations
Customer Service
Quality
Value
This was "geographically" quite complicated but the installer cleverly overcame the difficulties. The end result was excellent, very neat & the installer was informative & polite throughout. Highly recommended.
Sybil, Hampshire Posted on 21/02/2017 , work completed 21/02/2017
Polite and Professional
Customer Service
Quality
Value
Salesman prompt, friendly, polite and professional. Plumber same as above.
Peter, Berkshire Posted on 06/09/2017 , work completed 06/09/2017
Excellent job
Customer Service
Quality
Value
First class experience from first visit to final fitting, very impressed with water softener performance. No pressure selling and friendly and professional staff. I would highly recommend Friendly Water.
Mike, Berkshire Posted on 18/06/2015 , work completed 18/06/2015
Great job.
Customer Service
Quality
Value
A very clean and efficient installation by Dave. Very pleased, nothing was too much trouble.
Tim, Berkshire Posted on 18/11/2015 , work completed 18/11/2015
My Review
Customer Service
Quality
Value
Installation of new and removal of old water softener. Carried out quickly and cleanly by pleasant engineer.
Raymond, Surrey Posted on 27/11/2015 , work completed 27/11/2015
Very professional
Customer Service
Quality
Value
Every aspect of work was highly professional. We have no complains.
Mireya, Surrey Posted on 18/10/2016 , work completed 18/10/2016
Excellent
Customer Service
Quality
Value
As always, over many years, good job well done.
G, Surrey Posted on 20/01/2017 , work completed 20/01/2017
Excellent service
Customer Service
Quality
Value
Great company. Pleasant staff and excellent job.
Laura, Surrey Posted on 09/01/2017 , work completed 09/01/2017
Brilliant job
Customer Service
Quality
Value
Very pleased as it was such a professional job. Installer just got on with it. Very friendly.
Salome, London Posted on 18/05/2017 , work completed 18/05/2017
Excellent work
Customer Service
Quality
Value
Friendly Water advised on the type of water softener replacement and supplied. They kept to time and budget, were very tidy and provided very helpful advice.
Adrian, Surrey Posted on 18/01/2018 , work completed 18/01/2018
An excellent job
Customer Service
Quality
Value
A friendly and efficient service.
Eric, Surrey Posted on 10/10/2017 , work completed 10/10/2017
Prompt & professional
Customer Service
Quality
Value
Very pleased with the work carried out by Friendly Water.
Carole, Buckinghamshire Posted on 16/02/2018 , work completed 16/02/2018
Brilliant Job
Customer Service
Quality
Value
Dave was excellent and worked very hard and efficient. Well done.
Raman, Middlesex Posted on 01/02/2018 , work completed 01/02/2018
Water softener
Customer Service
Quality
Value
The new water softener was fitted and the charge was as quoted. The fitter was on time and did the work as quoted. Would not hesitate to recommend them.
Ray in Buckinghamshire Posted on 19/06/2020 , work completed 19/06/2020