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Endorsed by Which?
Friendly Water
Opening Hours
Today -
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Friendly Water are the leading independent water treatment specialists serving homes and businesses in Surrey, London and Home Counties. We supply, install and service water softening and water filtration equipment, purifiers, water coolers, specialist water taps and water pressure boosting systems.
We are not tied to any manufacturer's equipment, so we honestly recommend and offer the best products for your individual requirements and budget. We supply products of all the leading brands.
Installation is by our friendly, experienced plumbers. We do not subcontract!
We also supply and deliver salt for water softeners. Our prices are competitive and you'll find our service is superb!
Contact us to discuss all your water treatment needs and to get an impartial advice.
What we do
Plumbers
- Water softener installation and maintenance
Water treatment
Water softener installation and maintenance
More Services
- water filters
- water purification
- coolers
- boiling water taps
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
177 reviews
Recommended
Recommended
by 100% of customers
Sort by
Good job
Customer Service
Quality
Value
Good communications punctual, every time explained well, fitter very clean and tidy a very good all round experience.
Roger, Hertfordshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Fitted water softeners in a day and in time stated. Friendly, helpful staff.
Zoe, Surrey
, work completed
Recommended
Great job
Customer Service
Quality
Value
Great advice and service.
Nigel, Surrey
, work completed
Recommended
Water softener fitting
Customer Service
Quality
Value
Softener fitted on day agreed for price quoted. Friendly & efficient service from both the office when making the booking and the engineer when fitting.
Nick, Berkshire
, work completed
Recommended
Excellent Work
Customer Service
Quality
Value
Prompt, friendly, professional service. Clean and tidy installation, would highly recommend this company.
Maggie, Surrey
, work completed
Recommended
Very Satisfied
Customer Service
Quality
Value
Very professional, easy to deal with and I felt Friendly Water was commendably customer-focused. Understood our needs & answered all questions & queries. Highly recommended.
Martin, London
, work completed
Recommended
Very happy.
Customer Service
Quality
Value
Great service, great support, great staff sales & fitting. Sales staff didn't pressure me to buy, fitters staff took time to explain value setting & operation. This after 6 months of running.
Graham, Hampshire
, work completed
Recommended
Customer Service
Quality
Value
Have been your customer for over 15 years. After moving home, I naturally contacted you again. Very happy to have my water softener again. As always, great service, no problems, reliable professional and efficient.
Afia, Middlesex
, work completed
Recommended
Excellent
Customer Service
Quality
Value
I phoned Monday am and they visited same day and fitted on Friday ( Water softener and filter)
Dominic, London
, work completed
Recommended
Prompt, professional, helpful
Customer Service
Quality
Value
Speedy and helpful response to request for quote. Very speedy delivery. Kept to agreed schedule for subsequent commissioning. 100% job.
Chris, London
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I am very impressed with the service I received. This company name is apt as everyone from customer service, salesman and engineer are friendly and very helpful. All work was carried out on time and area was left clean and tidy. I would be happy to recommend this company to anyone.
Teresa, Hampshire
, work completed
Recommended
As promised, recommended
Customer Service
Quality
Value
Patient, valuable, knowledgeable sales prices. Quick, tidy install by friendly installer. Answered all questions at all times. Would not hesitate to recommend.
Simon, Berkshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Prompt & professional
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent from start to finish
Customer Service
Quality
Value
Very informative visit to receive a quote on the installation of a water softener and separate drinking water filter. Installation was carried out efficiently by a tidy and friendly employee. Very pleased with the service.
Celia, Middlesex
, work completed
Recommended
An excellent installation
Customer Service
Quality
Value
The installation of our water softener was carried out in a most professional and efficient manner.
Edwin, Surrey
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Excellent service in all respects.
Peter, Buckinghamshire
, work completed
Recommended
On time, tidy, cleaned up.
Customer Service
Quality
Value
On time, neat installation of both water softener and Quooker, cleared up.
Michael, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Friendly and efficient
Nigel, Berkshire
, work completed
Recommended
Very good service
Customer Service
Quality
Value
Professional and efficient, very good at responding to queries.
Florence, Kent
, work completed
Recommended
My review
Customer Service
Quality
Value
Helpful and knowledgeable.
Julie, Middlesex
, work completed
Recommended
Polite and professional
Customer Service
Quality
Value
Excellent experience throughout. All personal helpful, polite & professional. Everything happened as & when it should. So far very pleased. Water system & RO system fitted today. No experience of efficiency to comment on.
Victoria, Berkshire
, work completed
Recommended
Straightforward and Efficient: Hague Water Softener
Customer Service
Quality
Value
We had our old softener repaired and we were offered a new one and the cost of the repair would be deducted. FW predicted that our old one was on its last legs and it did fail a few months later. FW honoured their original quote and honoured the deduction even though we were more than 2 months from the repair. The new installation was done in a morning and all seems fine.
Customer in Greater London
, work completed
Recommended
Installation of Water Softener
Customer Service
Quality
Value
The work was done on time, at the agreed price and to a high quality. No complaints If I need a softener in a future house I will employ Friendly Water again
Customer in Surrey
, work completed
Recommended
Job well done
Customer Service
Quality
Value
Very impressed and would definitely recommend this company.
Jennifer, Berkshire
, work completed
Recommended
Happy customer
Customer Service
Quality
Value
No pushy sales, pleasant plumber. Efficient service on a date of my choosing.
Julie, Hampshire
, work completed
Recommended