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Friendly Water
Opening Hours
Today -
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday - Closed
- Sunday - Closed
About
Friendly Water are the leading independent water treatment specialists serving homes and businesses in Surrey, London and Home Counties. We supply, install and service water softening and water filtration equipment, purifiers, water coolers, specialist water taps and water pressure boosting systems.
We are not tied to any manufacturer's equipment, so we honestly recommend and offer the best products for your individual requirements and budget. We supply products of all the leading brands.
Installation is by our friendly, experienced plumbers. We do not subcontract!
We also supply and deliver salt for water softeners. Our prices are competitive and you'll find our service is superb!
Contact us to discuss all your water treatment needs and to get an impartial advice.
What we do
Plumbers
- Water softener installation and maintenance
Water treatment
Water softener installation and maintenance
More Services
- water filters
- water purification
- coolers
- boiling water taps
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
177 reviews
Recommended
Recommended
by 100% of customers
Sort by
Prompt & professional
Customer Service
Quality
Value
The tradesman arrived ahead of time was professional, friendly & worked in a tidy manner. He also appeared to be efficient.
D, Hampshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent All-round.
Roger, Hampshire
, work completed
Recommended
Excellent workmanship
Customer Service
Quality
Value
Arrived on time. Removed old water softener and installed new one. Polite, efficient and removed all packaging and rubbish. Explained how it worked
Jean, Middlesex
, work completed
Recommended
Excellent job & service
Customer Service
Quality
Value
This was a fairly complicated installation and we were impressed with the engineers, evaluation, careful consideration, experience and achievement. Great result!
Jillie, Surrey
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent job
Philip, Berkshire
, work completed
Recommended
Excellent Service pre-sale and post-sale
Customer Service
Quality
Value
We were recommended this company by a kitchen installation company. The selling process was handled in an unbiased and extremely informative way and included a practical demonstration of a water softener. We were left with a number of options based on different price points. Having made a decision, the installation was completed in a timely manner. The installer arrived promptly, was very courteous and left everything clean and tidy. We would highly recommend Friendly Water.
Bazzerstoke
, work completed
Recommended
Water softener installation
Customer Service
Quality
Value
I first used Friendly Water to install a water softener in 2002. It worked perfectly for 14 years. I have just moved house and got them to do it again. The installer(Dave) was punctual, polite, efficient and tidy and we now have a fully functioning softener. I have no hesitation in recommending them to anyone considering a water softener and we'll certainly use them again if ever we move again. Ten out of ten for service.
2011-01-27 15:16:20.437
, work completed
Recommended
Fantastic professional job
Customer Service
Quality
Value
The job was carried out with minimal mess and a very high standard of workmanship. I could not recommend this company any higher.
James, Kent
, work completed
Recommended
Seamless service
Customer Service
Quality
Value
From the quote to the finished job, they were professional, efficient, on time and the work of high quality.
Camilla, London
, work completed
Recommended
Professional and competent
Customer Service
Quality
Value
Sales presentation answered all our questions. Installation went as planned despite some pipework challenges, demonstration and explanation comprehensive. Very satisfied.
Paul, Buckinghamshire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Excellent service from the appointment through to installation. The plumber did a good, neat job. Would highly recommend.
Patrick, Hampshire
, work completed
Recommended
Professional and friendly job
Customer Service
Quality
Value
Friendly engagement from demonstration, quotation and installation. Professional installation. Courteous fitter who did an excellent job with the pipe work. Great communication.
Anthony, Surrey
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Excellent service, delivered promptly.
Sharon, Hampshire
, work completed
Recommended
Professional & great customer service
Customer Service
Quality
Value
An excellent experience from early discussion through to installation and aftersales. We are very happy with the install itself - very conscientious and exceptionally tidy plumbing.
John, Surrey
, work completed
Recommended
Great service
Customer Service
Quality
Value
Wanted a water softener fitted. Options clearly explained, work completed quickly.
Tina, Surrey
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Jim did a great job fitting our new water softener in very unpleasant conditions - it was freezing. He was helpful, courteous and extremely professional.
Chris, Hertfordshire
, work completed
Recommended
Efficient and friendly
Customer Service
Quality
Value
Friendly water quoted for the fitting of a water softener. Their salesman, Chris, was great at explaining the benefits. It was easy to make an informed choice. The fitting was at a time and date to suite me and was quick. They left the area tidy and clean.
Deborah, Hertfordshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Friendly Water was very thorough in inspecting the location of the water pump and the feasibility of installing a water softener, taking into account the most suitable make for our house. The cost was also reasonable for our house. Chris, Dave and the owner Carl were all friendly, professional, punctual and efficient. I have no hesitation in recommending them.
Joyce, London
, work completed
Recommended
Reassuring professional service
Customer Service
Quality
Value
Water softener installation initial visit was informative and helpful without being overbearing. Installation engineer prompt, efficient and friendly.
Mike, Hampshire
, work completed
Recommended
Brilliant work carried out
Customer Service
Quality
Value
The company were fantastic, I was not sure of where to place the unit and they came out again to sort it out. Work was very neat and tidy and on time and prompt. Would recommend for sure.
Rashpal, Surrey
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Had new water softener installed. Excellent work, friendly service.
Michael, Berkshire
, work completed
Recommended
Efficient and professional
Customer Service
Quality
Value
I was very pleased with the service. The water softener demo was very good and informative with no pressure. The plumber who installed it was very professional, prompt, tidy and efficient. I would recommend Friendly Water to anyone who would like a water softener.
Maggie, Middlesex
, work completed
Recommended
Exactly as promised
Customer Service
Quality
Value
Had a full water softening system installed. Recommended appropriate system for needs and fulfilled order when scheduled for price quoted. 2 months of use without any problems. Would definitely recommend.
Lisa, West Sussex
, work completed
Recommended
Prompt and professional.
Customer Service
Quality
Value
Very pleased with the installation. Was completed in the time given, would highly recommend.
Doreen, Middlesex
, work completed
Recommended
Very efficient & friendly
Customer Service
Quality
Value
Work carried out was the installation of a water softener. The person who came to do the work was by the name of Dave, who came promptly at 8:30 in the morning as planned. Very friendly, polite and professional. Work completed to a very high standard and I would recommend him and the company to anyone wishing to get a water softener installed.
Ranjan, Surrey
, work completed
Recommended