Endorsed by Which?

GB Plumbing & Heating Limited

4.9

73 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Sep 2019

About

Hello and welcome to GB Plumbing & Heating Ltd

I’m Gareth, the Director and I set up GB Plumbing & Heating Ltd in 2006 as a family run business serving North London and the surrounding area.

Plumbing is my passion and my business is about providing high levels of trust, honesty and integrity.

Since 2006 we’ve established close relationships with our customers to make sure we bring you a high-quality service. We aim to deal flexibly and honestly with our customers, giving you clear information about our services to build your trust in us.

GB Plumbing & Heating are also a Worcester Accredited Partner, so we can provide the consumer with a guarantee of up to twelve years when we install a new boiler.

We are fully insured and specialise in boiler installs and maintenance. We have many returning customers and our business continues to grow on the back of recommendations.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Gas emergencies
    • Radiators and central heating
    • Gas safety testing and inspection
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
  • More Services

    • power flushing
    • underfloor heating
    • gas cooker installation

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
73 reviews
Customer Service
4.9
Quality
4.9
Value
5.0
Sort by
New Combi Boiler Fitted
Customer Service
Quality
Value
New boiler fitted. Very pleased and impressed with the service from start to finish. Gareth walked me through exactly what work would be done and what boiler would be best for my house and sent me a very competitive quote that same day! Gareth and Chris did an amazing job working flat out for five and a half hours without a break, and you wouldn't even know they were here.. no mess at all! Everyone was very friendly and courteous throughout. I paid exactly what he quoted after all the work was completed. Thanks alot for quick turnaround. Highly recommend.
Michael Posted on 10/07/2018 , work completed 10/07/2018
The trader replied (on 21/07/2018)
Hi Michael thanks for the great feedback. I really appreciate you choosing to use us and I'm glad you are happy with the all round service provided by me and Chris. Thanks for choosing GB Plumbing & Heating LTD
Highly recommended
Customer Service
Quality
Value
Our conventional boiler died, and we decided to take the plunge and change to an unvented system. Having seen the good reviews, I called Gareth. He completely understood the urgency of the job (three teenage daughters and no hot water!). He provided us with a very detailed quote, started work immediately, and did an amazing job. He had to replace and move both boiler and cylinder to our basement, change the pipes, flush and rebalance all the radiators, and did all this with no mess or disruption. Gareth is a true professional, and his work is of a very high standard. He is happy to tackle a complicated job, and work out solutions to any problems that may arise.
Lizzie B Posted on 13/06/2018 , work completed 13/06/2018
The trader replied (on 21/07/2018)
Hi Lizzie really appreciate the great review. We are always up for a challenge and your heating system did not disappoint with that. As we are Professionals we got on with the job and did everting that I outlined in the quotation. Thanks again for choosing our services GB Plumbing & Heating LTD.
I have read all the reviews about GB Plumbing before I contacted Gareth
Customer Service
Quality
Value
It is until he did the job of replacing my old boiler that I found all the positive reviews here are true. They are the honest ongoing testimonials of Gareth's works. He is reliable coz he took the trouble to reply every enquiry I made via emails. A good plumber is always super busy but he is able to fit my job in at his earliest availability which I can't thank you enough. His quote is the best, both money and quality-wise. He first won my confidence by showing me all the relevant certificates and he was the only one to describe mine is a straightforward job whereas others told me the contrary. He replaced the old boiler and some of the pipes behind the kitchen cabinet, secured the flue outside the wall (second floor of a block) . . . efficiently and professionally; job done from 8:30am - 1:30pm. Gareth and Chris kept the job's noise level to the minimum. They covered all the working areas with cardboards and towels, if need be. They bought their own powerful hoover to make clean every corner that they had worked at. The job was completed, mpney paid, bu I still received his email today, informing me that the registration certificate and warranty cert. are still to come. Last but not least, both Gareth and Chris are friendly and polite. Summing up, a truly hassle-free experience. All the best, Chings
Chings Posted on 11/06/2018 , work completed 11/06/2018
The trader replied (on 11/06/2018)
Thank you very much Mr and Mrs Ching for such a great review. We do our up most to put 100% into every job. Thanks for choosing GB Plumbing & Heating LTD
Impressed
Customer Service
Quality
Value
A burst pipe somewhere in a bedroom, water running down the wall. I turned the water off and went to Trusted Trader. This was the 5th one I rang. I was so relieved when Gareth said he would come that afternoon. He came as promised, found where the pipe was, he removed an architrave without damage, removed the old piece of lead pipe and capped it off as well as another hot water pipe that I asked him to do. Gareth was straight forward, efficient and a pleasure to have in the house. I would definitely use him again.
Waterleak Posted on 06/06/2018 , work completed 06/06/2018
The trader replied (on 11/06/2018)
Hi Susan thank you for leaving a great review. We will be more than happy to help out in the future with any other plumbing problems.
Excellent service, highly recommended
Customer Service
Quality
Value
GB Plumbing and Heating installed our new boiler and did an excellent job. When Gareth initially attended he clearly explained what would be required, and the options we had for location of both the boiler and pipework. All the work was completed as described, within estimate, and agreed time frame. He even managed to fit the boiler within an existing kitchen cupboard and left the whole work area as clean as when he arrived. I wouldnt hesitate to use GB Plumbing and Heating again, and would recommend for similar work.
JamesOakley Posted on 11/04/2018 , work completed 11/04/2018
The trader replied (on 14/04/2018)
Thank you James for the great feedback. Glad you are happy with the works and thanks for choosing GB Plumbing & Heting LTD.
Very happy with a boiler replacement
Customer Service
Quality
Value
Gareth replaced my ageing boiler with a new Worcester-Bosch combi boiler. He did an excellent job and I couldn't be happier about the work: * Identified all issues with the existing system (such as a lack of drainage for the condensation pipe), explained how they need to be addressed and included it in his quote - no surprises on the day. * Worked efficiently and thoroughly to install the new boiler, fitting it accurately in the tight space available. * Worked to a high standard: The new piping and wires were all lined up properly so the overall result looks very tidy. The soakaway was installed with careful attention so it is barely noticeable. * Moved all of the wiring for the controller from the hot water tank next to the boiler, so I would have an easy time upgrading the controller. * Used floor protection and cleaned up after his work, I didn't have to do as much as mop after him and his colleague. Overall I was very happy with Gareth's work - in terms of speed, efficiency and quality. My heating system is in a much better shape thanks to him and the whole process was as trouble-free as possible.
Eran Me Posted on 15/03/2018 , work completed 15/03/2018
The trader replied (on 24/03/2018)
Thank you Eran. Glad to hear you were happy with the stanadrd of work and of course the soakaway. It was our pleasure to serve you.
Couldn't be happier
Customer Service
Quality
Value
Gareth and Chris were great. They were very professional and explained what they were doing and listened to what I wanted done. Excellent job and very happy to recommend to friends and neighbours - in fact I already have.
M Gifford Posted on 27/01/2018 , work completed 27/01/2018
Please use with confidence
Customer Service
Quality
Value
Gareth and Jason were excellent from start to finish. The quote for a full boiler installation took 1.5 hours and was extremely detailed. We were given dates and a time frame which were both stuck to and there were no hidden costs that popped up throughout the job. They were really pleasant to have around and made what could have been a stressful few days really easy. I will definitely be using them again - please use with confidence.
ainsley123 Posted on 19/10/2017 , work completed 19/10/2017
Highly Professional
Customer Service
Quality
Value
Highly professional. When he visited us he pointed out problems and gave solutions that had been missed by others. His quote was lower than others. He arrived on time and completed the work within 48 hours. Work was clean and tidy with minimum disruption. Five stars all round. Highly recommend.
Moulsdale Posted on 12/10/2017 , work completed 12/10/2017
Excellent plumber - only take note of the good reviews, the other one makes no sense
Customer Service
Quality
Value
This is the second boiler install by Gareth for me and my family. Always very easy to get along with and build trust. Has excellent knowledge and skill with this trade and gave us full confidence again in his ability to do a great job. Offered loads of good solid advice, and executed the work in good time with no problems. I have him back for any future service jobs and will recommend him to others
I trust a trader! Posted on 21/08/2017 , work completed 21/08/2017
Fantastic Plumbers
Customer Service
Quality
Value
Very capable tradesmen from start to finish, they changed my immersion heating to a combi , I am a tradesmen myself and know that knowledge and then delivering it to a fast friendly clean high standard is what sets the real tradesmen apart from the rest, and these guys are the real deal, hands down hightly recommended. thanks fellas
chris Posted on 06/08/2017 , work completed 06/08/2017
Reliable, tidy and friendly
Customer Service
Quality
Value
Very efficient, tidy and competent. We had a reasonably straightforward boiler replacement carried out, but other issues the managed to identify and solve other issues with the electrics that have been sorted out. Very pleased with their service and would recommend them highly.
blueshift Posted on 26/07/2017 , work completed 26/07/2017
Boiler Installation (Removal of Back Boiler for Combi)
Customer Service
Quality
Value
Gareth provided exceptional work and service when installing our boiler. His prices were competitive. His explanation of the work before, during and afterwards was comprehensive. He covered the floors and always cleaned up when he finished for the day. He always arrived at the time he organised beforehand. I would use his services again and would be more than happy to recommend him to anyone needing a boiler installation.
EarlAyers Posted on 06/07/2017 , work completed 06/07/2017
Boiler Installation
Customer Service
Quality
Value
Gareth was quick to respond, competitively priced and had the installation done efficiently and effectively. He and Chris made sure they covered the floors and cleaned up properly then they had finished. I'm very pleased with the work they did.
Which? consumer Posted on 16/05/2017 , work completed 16/05/2017
Takes no responsibility for shoddy workmanship
Customer Service
Quality
Value
I can't believe you are featuring Gareth Butcher as a trusted trader. We used his services to install a new Worcester-Bosch combi-boiler and replacement shower in May 2014. I since had to get another plumber, and an electrician, to fix his installation. Various issues with the quality of his work: 1. He installed the condensate pipe to the waste going uphill! After about 2 months the boiler failed with an error code, as the condensate siphon was full. Had to call out a Worcester Bosch engineer to fix this (under warranty). He couldn't believe the pipework had been installed going "uphill", and I had to get another plumber to fix this. 2. Where he removed the control unit for the old boiler, he put on an ill-fitting face plate. When I went to replace it with something better, there were live bare cables behind it (my mains tester screwdriver was glowing), which had not been terminated. I emailed him about this, but no response. I had to get an electrician to tidy this up safely. 3. Where he replaced the shower, he didn't even fill the old screw holes from the old shower. 4. All rubbish was left outside our house. He was more than happy to take the old copper hot water tank, though. 5. We noticed a name and number written on the wall of our airing cupboard. He obviously took a call from another customer, and didn't have any paper to hand, so wrote on our wall.
MisterMike Posted on 13/05/2017 , work completed 13/05/2017
The trader replied (on 24/03/2018)
GB Plumbing and Heating prides itself on high customer service. Please see all of our reviews that have five stars. In respect to this review that was posted three years after the job was done, we wish to make clear several facts. 1. GB Plumbing and Heating is a Diamond accredited installer for Worcester Bosch. If there was a fault within the installation, Worcester Bosch have a duty to contact the installer to rectify the work. Worcester Bosch have never contacted GB Plumbing and Heating regarding this job 2. With regards to the ill-fitting plate, the customer agreed to have a standard blanking plate fitted – as stated in the quotation. The wires were tested as redundant using an industry standard ‘IP54 Rated’ voltage tester. GB Plumbing and Heating were not contacted about this 3. With regards to the old screw holes for the shower bar kit the customer stated they would be happy to fill them in, despite being given an option 4. Our terms and conditions state that we will remove all rubbish 5. GB Plumbing and Heating have strict rules with regards to data protection. Writing a customer’s name and number on a wall does not comply with The EU General Data Protection Regulation (GDPR) In summary, GB Plumbing and Heating work closely with all its customers providing high levels of trust, honesty and integrity.
Brilliant and efficient
Customer Service
Quality
Value
From the time Gareth quoted on replacing my boiler, to the fantastic and swift work he and Chris did in replacing it, I knew I had chosen the right engineers. They were considerate, very knowledgeable, kind, clean and did a fantastic job. I know who to contact for any further plumbing work. Thanks so much Gareth and Chris.
vickyalhadeff Posted on 12/05/2017 , work completed 12/05/2017
Top Quality Heating Engineers
Customer Service
Quality
Value
G B were very capable heating engineers from start to finish, they changed my immersion heating to a combi , I am a tradesmen myself and know that knowledge and then delivering it to a fast friendly clean high standard is what sets the real tradesmen apart from the rest, and these guys are the real deal, hands down hightly recommended. thanks fellas
Christo Posted on 04/05/2017 , work completed 04/05/2017
Replacement boiler
Customer Service
Quality
Value
We were impressed by Gareth when he came to survey what we needed and to offer us advice about a new system. It became clear then that he was extremely knowledgeable and experienced. His suggestions were really helpful and when it arrived, the quotation was easy to understand and very clear. The price was competitive. The work was completed on time and efficiently. The overall result was that we now have an excellent system. No mess was left and the team were friendly and helpful. The new pipes are a work of art! Gareth is a perfectionist!
kenjames Posted on 04/05/2017 , work completed 04/05/2017
Worcester Bosch boiler and cylinder installation
Customer Service
Quality
Value
Gareth is experienced, hard working and reliable. I have a Worcester Bosch boiler and cylinder installed. Gareth worked none stop and completed the installation on time. I would recommend Gareth to the neighbours. Ms Ji from N20
bucks201516 Posted on 02/05/2017 , work completed 02/05/2017
Professional guys
Customer Service
Quality
Value
I wanted to find a trustworthy plumber to changed my system boiler to a combination one, and I did have several quotes. However, they all gave me different plans about which boiler I have to choose or where to put the boiler. Gareth's was very straight forward and clear, and most importantly thought things in my position. Before I made decision, I worried our water pressure was not enough with a combi (it was very low when measured via kitchen mixer tap). Only Gareth came to our home again, and managed to measure it from the washing machine side. He is super professional and technological, very good at his job, personally, he is also quite polite, and very patient to his customer. His team completed everything on schedule and well tidied up everywhere. Highly recommend to everyone, actually I have already give his number to any friend who need plumber.
Xiaorui Posted on 23/04/2017 , work completed 23/04/2017
Very Professional
Customer Service
Quality
Value
Required a replacement boiler and water softener. Very knowledgeable, received a prompt and competitive quote and a quick appointment (which was kept). Super professional and highly recommended.
DavidOElder Posted on 18/03/2017 , work completed 18/03/2017
Excellent
Customer Service
Quality
Value
We've been an extremely satisfied customer of GB Plumbing and Heating Ltd for over five years. Highly recommended.
P&M Ryan, Bricket Wood Posted on 23/11/2016 , work completed 23/11/2016
Totally reliable, professional and trustworthy
Customer Service
Quality
Value
GB installed our new boiler 5 years ago, we went for the one they recommended and have never had one single problem in all that time. They service it once a year and that's it. We've probably saved the cost of the boiler in insurance and energy savings over that time - brilliant, couldn't recommend them more.
sharonmurray101 Posted on 13/11/2016 , work completed 13/11/2016