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Endorsed by Which? Trusted Traders

Gair Gas Limited

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4.9

115 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Gair Gas Ltd is a family run company with a reputation for quality, service and reliability. We provide a whole range of services to our customers from boiler installations to annual heating cover - protecting our customers from unexpected heating breakdowns 365 days a year.

We also work with landlords and estate agents providing annual gas safety checks and repairs on all gas appliances. All our engineers are fully qualified Gas Safe registered and Gair Gas is a member of Hampshire County Council's 'Buy with Confidence' scheme.
We are always happy to offer impartial advice to our customers on all aspects of gas heating, from new boilers to radiator sizes and we are now qualified to fit Worcester Solar Hot Water Systems!

What we do

  • Gas installers

  • Heating contractors

  • Boiler, central heating and gas engineers

  • Blacksmiths

  • More Services

    • boiler installation
    • boiler servicing
    • power flushing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
115 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent work
Customer Service
Quality
Value
Zain from Gair Gas fitted my new Worcester Bosch boiler to replace my old one. Very tidy installation with minimal disruption. All working fine. This local company was recommended to me by a number of people and I have no hesitation in recommending it to others.
Customer in Hampshire Posted on 16/06/2021 , work completed 02/06/2021
New Boiler, warm house!!
Customer Service
Quality
Value
The replacement of the ageing boiler was done by Ollie. I was quite worried about how cold the house might get, but Ollie was careful about keeping doors shut and minimising the heat loss. He consulted me when necessary and did the job in an efficient and tidy way. When it was finished he took the time to show me things I needed to know. It took all day, but I never once felt he wasn’t focused on ensuring that the job was done thoroughly. The only slight complaint I would have is around the customer service from the office concerning billing. This is not as responsive as the booking and quotations process and the front line people seem to have little ability to influence them.
Customer in Hampshire Posted on 01/02/2021 , work completed 28/01/2021
The trader replied (on 04/02/2021)
Thank for your review. I'm really please Ollie gave you a excellent level of service. All our engineers are trained to highest level and follow social distancing when working in your home . I apologise about the billing in the office not being a clear transaction, I will forward your concerns to the manager for future. Warm regards, Paula Beattie Gair Gas Ltd
New boiler installation
Customer Service
Quality
Value
What a pleasure to recommend Gair Gas. I recently had my old boiler replaced. Harry rang me to tell me he was half an hour away, arriving at 08.30. What a pleasant and knowledgeable young man who worked extremely hard all day, everything was left very clean and tidy afterwards. I have been using Gair for three years now for regular annual servicing, and I can’t recommend them highly enough. Christine Laine
Customer in Hampshire Posted on 04/12/2020 , work completed 03/12/2020
The trader replied (on 10/12/2020)
Dear Mrs Laine, As I have said in other emails to you, thank you so much for the positive feedback you posted. This has been passed on to the engineers involved and our Manager and Director. We really do appreciate all feedback we receive. Look forward to working with you in the future, Paula Gair Gas Ltd.
New Boiler installed
Customer Service
Quality
Value
Gair Gas were the 1st to come round and quote for a new Worcester Boiler to be installed, replacing a very old, but still working Worcester. Andy have a thorough explanation of all the options available and what would be suitable, baring in mind more rooms would be created following an extension planned for next year. He was competitively priced, but as a Worcester approved installer it was a no brainer to go with Gair, given the 12 year warranty they could offer. Callum came to install the boiler and he was fantastic. Brilliant new pipe work. Not the easiest of installs in a dark loft, but he managed it and both Callum and Andy came up with solutions when some issues came up when updating a very old system. My home is now nice and toasty to move into so I can’t thank them enough. Superb company and all staff are very knowledgeable and friendly.
Customer in Hampshire Posted on 03/11/2020 , work completed 03/11/2020
The trader replied (on 10/12/2020)
Good afternoon Mrs S Urquhart, Thank you for leaving a review and for your wonderful feedback. We are so pleased you are happy with the system and with the service you received from all involved in your installation. I will be sure to pass your feedback on to management and to our Director. If you require our assistance in the future, please do not hesitate to contact us. Warm regards, Paula Beattie Gair Gas Ltd.
Great company and staff
Customer Service
Quality
Value
Wesley called approx 30 minutes before he arrived to let me know he was on his way. He and his apprentice arrived when scheduled and were professional, polite, tidy and efficient. He answered all my questions when asked about the CH system and offered useful suggestions going forward. Have now signed up to a CH plan with them and can thoroughly recommend them.
Customer in Hampshire Posted on 21/10/2020 , work completed 09/10/2020
The trader replied (on 10/12/2020)
Good afternoon Brian, Thank you for your feedback, replying to various companies/websites. I have passed this to management who will inform all members of the team you have mentioned. We will appreciate all feedback we receive, and we look forward to working with you in the future. Kind regards, Paula Gair Gas Ltd
Highly recommended
Customer Service
Quality
Value
I always shy away from recommending any goods or services to anyone because there is no guarantee that what I like is not bound to please someone else. You can polse friends like that One exception to my golden rule is Gair Gas I first took out a plan with them for a commercial premise and found them to be very professional, honest and reliable Some years later when my regular service engineer retired I took out a Gold Plan with Gair Gas Over the 4 years I have had this plan I estimate my savings to be in the hundreds of pounds if not thousands I have even got my best mate signed up to them (I never did get the vouchers though) My boiler has now given up the ghost and I will, without any hesitation look to Gair for a replacement I don't care which engineer comes here They have all been excellent in attitude, ability and application.
Customer in Hampshire Posted on 10/05/2020 , work completed 09/05/2020
The trader replied (on 20/07/2020)
Many thanks for your review. I'm so sorry you haven't received your recommendation voucher . Please call our office on 02380 363838 and we will arrange for it to be sent to you . We are really please you have been happy with our Gold Plan annual service contract . We have updated our plans and now cover, plumbing, electrics as well as central heating . All come with a free annual boiler service, no excess to pay and unlimited call outs. Please see our website for prices. www.gairhomeshield.co.uk. We look forward to many years of business with you . Kind regards Alex Gair
Professional Engineers
Customer Service
Quality
Value
I would like to commend Gair on how you have carried on supporting clients during this lockdown. We have had your engineers out to us several times over the last three weeks due to recurring problems, they have always been on time, very experienced and very professional. Rich today observed careful distancing, was efficient in his work and left zero mess. I cannot commend Gair Gas highly enough, it is reassuring having professional gas services engineers in the area.
Stuart Posted on 05/05/2020 , work completed 04/05/2020
The trader replied (on 20/07/2020)
Dear Stuart Many thanks for your review. I'm really please Rich gave you a excellent level of service. All our engineers are trained to highest level and follow social distancing when working in your home . I will pass on the good word to Rich . Warm regards Alex Gair
Supplied and fitted replacement tank lid and tank jacket
Customer Service
Quality
Value
We have used Gair Gas for about twenty years now, although the company has grown in size the same ethos applies - polite, efficient, professional, very competent. Will always advise about and rectify other issues if found. We've had a power flush recently, plus work on the tank, plus boiler servicing. Highly recommended.
Customer in Hampshire Posted on 10/03/2020 , work completed 05/03/2020
The trader replied (on 20/07/2020)
Thank you for your review. We're really please you were happy with our service. We have grown over the years but we still have the same values of providing a really high level of service to all our customers. We hope your central heating system is working super efficiently now that you have had it power flushed. Warm regards Alex Gair
Dodgy pressure relief valve
Customer Service
Quality
Value
Gair diagnosed the fault and changed a valve and header tank. Arrived on time and extremely tidy. Dog friendly as well!
Customer in Hampshire Posted on 05/02/2020 , work completed 04/02/2020
The trader replied (on 20/07/2020)
Dear Customer . Really pleased you were happy with our service a dog friendly firm :) Kind regards Alex Gair
Replace boiler
Customer Service
Quality
Value
Gair staff were efficient and helpful from beginning to end of this process. They turned up at the time they said they would and completed the job with very little disruption to me and completely cleaned and tidied up after themselves when finished. I am disabled and they even made me a cup of tea. They fully explained everything to me and made sure that I was happy with the work. I was very pleased with all they had done and even more happy to be able choose a local company rather than one of the big national companies.
Customer in Hampshire Posted on 06/11/2019 , work completed 26/09/2019
The trader replied (on 03/01/2020)
Thank you very much for your review. We're really pleased you were happy with the new boiler installation. Kind regards Alex Gair