Very happy with the service
We had a reminder that it was time to have our boiler serviced. I asked if it could be on a particular date and it was arranged for that morning. Was sent a text when the engineer was on his way. Very polite and helpful engineer who serviced the boiler with the minimum of trouble to me. Everything was left very tidy too.
Customer in Hampshire
Posted on 22/04/2026
, work completed 16/04/2026
Recommended
Another annual boiler service completed
Once again Gair completed our annual boiler service to our complete satisfaction. Advised by mobile of the time they would arrive, in advance of arrival. Work completed in a timely manner. No mess or disturbance to us. All aspects checked and serviced. Filters cleaned. Engineers van and protective clothing clean and smart. Very helpful engineer, he will be welcome here whenever he is sent to carry out work.
Customer in Hampshire
Posted on 20/04/2026
, work completed 14/04/2026
Recommended
Regular annual service
This was a regular service - was able to pick my date for service - the engineer came as expected and was polite and proficient.
Customer in Southampton
Posted on 09/04/2026
, work completed 07/04/2026
Recommended
Great service!
Gair in Chandlers Ford installed a new boiler quickly and professionally. £3k less than British Gas and completed within a week. Super friendly family business,would highly recommend.
Customer in Hampshire
Posted on 21/02/2026
(Reviewer did not use service)
Recommended
Highly recommended
We discovered we had no heating or hot water and Gair came out the very same morning to fix the problem. The whole process was completely hassle-free and very reasonably priced. The team were reliable, friendly, and professional throughout. Excellent service – we will always use Gair as our ‘go-to’. Highly recommend.
Customer in Hampshire
Posted on 15/02/2026
, work completed 03/02/2026
Recommended
Air Conditioning Installation
From initial conception of the project to work out how to make the outside installation as aesthetic as possible on the house, to receiving quotes and finalisation of install all was very professional and took account of my wish to minimise the exterior trunking required. The install itself was equally professional with Harry and Sam doing a great job on the actual install and Tom doing the electrics. They were on time, kept me informed and always left the site tidy at the end of each day. The interior Air Con units look very neat and unobtrusive and I look forward (desperately!) for some decent weather to properly test the effectiveness of the whole installation. Altogether very satisfied with the work and the whole team at Gair.
Customer in Hampshire
Posted on 11/02/2026
, work completed 05/02/2026
Recommended
Tyler did a great job.
My hot water had failed, followed by the central heating. Not funny in January, especially just before a weekend. Tyler came the next day and found the fault relatively quickly. He fixed it without fuss and explained it all very clearly. Wonderful! I received a bill by email a few days later. All done and working again quickly, with no spare parts needed - and the bill was very reasonable.
Customer in Hampshire
Posted on 03/02/2026
, work completed 29/01/2026
Recommended
Excellent service
Amazing team as per my previous contacts with Gair Gas. Brilliant service, problem resolved. Would highly recommend.
Customer in Hampshire
Posted on 30/11/2025
, work completed 25/11/2025
Recommended
Very rapid response
When my boiler failed to work an engineer was sent within an hour of me contacting the firm. Brilliant service as the true hallmark of excellence is the response when things go wrong.
Customer in Hampshire
Posted on 28/11/2025
, work completed 17/11/2025
Recommended
Gair Gas to the Rescue - Great Work
Thank you to Gair Gas for coming out so quickly to repair our boiler which stopped working during the recent cold spell (ie mid-November). Fortunately, the polite and courteous engineer (Harry) soon identified the problem and had the boiler up and running again within half an hour. Gair very kindly waived the charges as they had only serviced the boiler a couple of weeks ago and the repair required no replacement parts. Thank you, I would highly recommend this company.
Customer in Hampshire
Posted on 23/11/2025
, work completed 21/11/2025
Recommended
Helpfulness and efficiency
Central heating not working. We are on Home Shield. We called and an engineer came within a couple of hours. We were advised that a flush of the system was required. I have health issues and the company quickly loaned me fan heaters which was much appreciated. Jan came the next day and carried out the flush. Heaven - all is now working wonderfully. Thank you Gair for your helpfulness, efficiency and speed to look after me and sort out the problem. Everybody was so helpful and polite.
Customer in Hampshire
Posted on 18/10/2025
, work completed 16/10/2025
Recommended
AS EVER, GOOD FRIENDLY SERVICE
Plumber arrived in good time for appointment having advised by text he was on his way beforehand. As with all works I have had done by Gair Gas, his staff are competent, helpful and friendly. All labour covered by my monthly plan which is a low price compared to others and has proved to be good value.
Customer in Hampshire
Posted on 15/10/2025
, work completed 10/10/2025
Recommended
Annual boiler service
Friendly and helpfull Engineer. Work done extremely well and left the area clean and tidy. Excellent work and highly recommended.
Customer in Hampshire
Posted on 13/09/2025
, work completed 12/09/2025
Recommended
Unvented Cylinder Installation
Gair Gas is a highly competent and efficient company supported by talented tradesman and delightful admin staff. I cannot speak highly enough about them and trust them entirely to deliver the service contract we have with them.
Customer in Hampshire
Posted on 03/09/2025
, work completed 20/08/2025
Recommended
Good service as always.
Engineer informed me of arrival time an hour before. Arrived on time. Carried out boiler service and left area clean. He was polite and gave me some useful advise. Always pleased with Gair Gas Service.
Customer in Southampton
Posted on 29/08/2025
, work completed 26/08/2025
Recommended
Annual boiler service
Our annual boiler service was carried out at the agreed date and time with no problems. Another example of the excellent service we have had from Gair Gas over the years.
Customer in Hampshire
Posted on 09/08/2025
, work completed 07/08/2025
Recommended
Boiler service
Having a new boiler installed a few years ago and being serviced annually.Always professional and this time it was Sam who was extremely efficient ,very polite and definitely professional.Thank you.
Customer in Hampshire
Posted on 01/08/2025
, work completed 30/07/2025
Recommended
Fixing dripping tap
The Mixer tap at our kitchen sink had been dripping for a while. Our central heating boiler, annual service and system is already covered by Gair and they have done various electrical work for us too, always to a consistently high standard. I asked them to look at the tap and they advised that a new hot water 'cassette' valve was required. This was replaced there and then, along with the corresponding valve for the cold water supply to the tap, too, which seemed sensible to me. The work was done quickly, at the time promised by two very pleasant and obviously competent people, and for an extremely reasonable price.
Customer in Hampshire
Posted on 12/07/2025
, work completed 07/07/2025
Recommended
Another good job from Gair Gas
Another good job from Gair Gas. (Disclosure I have a maintenance policy with them and have used them for other jobs previously.) This job was the installation of an outside tap, connecting to the inside cloakroom water source and drilling through the wall. The GG chaps turned up when they said they would, did a good clean job, and tidied up fully. The price was reasonable as well. All in all, difficult to see how it could have been better.
Customer in Hampshire
Posted on 24/06/2025
, work completed 20/06/2025
Recommended
New Combi boiler
Had a new gas Combi boiler relocated and fitted by Gair Gas. Work was completed on time and within the quote. Alex, the gas fitter professional, hard-working and considerate, made a brilliant job of the installation. The whole team, everything from the quote to completion was conducted in a very professional manner. Would highly recommend the company.
Customer in Hampshire
Posted on 11/06/2025
, work completed 04/06/2025
Recommended
Boiler replacement
Very efficient admin and installers, everything completed in given timescale and very reasonable pricing. Highly recommended, honest, local company.
Customer in Hampshire
Posted on 09/05/2025
, work completed 06/05/2025
Recommended
Thorough electrical check
Punctual, polite, knowledgeable, clean, thorough and answered all my concerns. What more could a customer want? This local company provides an excellent service.
Customer in Hampshire
Posted on 06/02/2025
, work completed 09/01/2025
Recommended
No fuss, efficient and good quality work
The work included a couple of small jobs (replacement of taps). It's easy to get a quote and organise the work through GAIR. Their plumbers had good availability and came quickly to give a quote and then to complete the work. They worked quickly, cleanly and efficiently. And I was happy with the quality of the work and the fittings that they supplied. I have used GAIR previously on several occasions (for replacing servicing a boiler), and have had a similar good experience.
Customer in Hampshire
Posted on 05/02/2025
, work completed 10/01/2025
Recommended
Excellent Service
Serviced Worcester boiler. Arrived during agreed time slot, with text 20 minutes before and tracking information. Very polite and efficient and left no mess. Will use again for my annual service.
Customer in Hampshire
Posted on 18/11/2024
, work completed 07/11/2024
Recommended
New boiler & installation
The engineer arrived at the agreed time. Worked cleanly and efficiently to remove the old boiler and then install a new one (of a different make). Used dust sheets & changed shoes when walking inside the house. Shared information about installation when questions were asked. Would happily have him back again. Work was completed to the agreed quoted prices and in the specified time. We are pleased to recommend Gair Gas - service and workmanship to our friends.
Customer in Hampshire
Posted on 04/11/2024
, work completed 29/10/2024
Recommended