Top job top guys
New boiler put in. Arrived on time. Carried out work efficiently, clean and tidy. Explained all workings. Guys new exactly what they were doing and explained they had to move something before doing it. Kept to estimate.
Customer in Hampshire
Posted on 27/11/2023
, work completed 23/11/2023
Recommended
no central heating or hot water
Very good service from engineer attending property. Had 8am -1pm call out for breakdown. Engineer phoned ahead of time. Fixed issue with in half hour. very efficient would certainly recommend.
Customer in Hampshire
Posted on 20/11/2023
, work completed 20/11/2023
Recommended
Great service, easy to deal with
Fantastic service from Gair. From the initial enquiry handled by Sophie, who explained the various options, to the visit from Rich, who explained everything in detail and worked in a very tidy manner, to the final invoice from Sophie. I first called having read reviews on Which, needing to book a boiler service. Sophie answered the phone and was able to answer all my questions, also explaining the benefits of signing up for a service contract and the price differences. I was sceptical at first but having had all my questions answered, including on terms and conditions it made financial sense for me. There was no push to sign up on the phone, instead we booked the service in and I was left to contemplate at my leisure. The service was booked in for a couple of weeks later and we received a reminder email before the day and a text before the allocated time to indicate Rich was on his way. Rich was polite and tidy with the with areas, explained things as needed and answered all our questions in a very friendly manner. We discussed the rest of our hot water/ heating system which was really helpful. The invoice was emailed over and when I had a query it was Sophie who answered it and resolved it straight away. Brilliant service and I would recommend them.
Customer in Hampshire
Posted on 20/11/2023
, work completed 13/11/2023
Recommended
Prompt effective service
Gair Gas are always very efficient, but for this call out (for a leaking tundish on the hot water tank) they arrived within the hour to fix the issue. Always professional, polite, tidy and knowledgeable
Customer in Hampshire
Posted on 11/11/2023
, work completed 10/11/2023
Recommended
Professional, efficient and reassuring.
From our first phone call to book a quote through to issuing the invoice and registration cert., Gair were great to deal with. They answered the phone in good time and were friendly and helpful. They listened, they kept their promises, updated us and got the job done efficiently. The engineer was prompt and just got on with the job. He made time to answer our questions and give us some guidance on our new boiler controls. Gair's quote seemed very competitive - we felt we were getting value for money.
Customer in Hampshire
Posted on 06/10/2023
, work completed 22/09/2023
Recommended
Happy customer
Excellent work in replacing 4 old radiators in our home. Alex and Tyler arrived promptly and were polite at all times. Alex answered all our questions expertly and explained exactly what to expect. We were very impressed with the team's care and attention to detail.
Customer in Hampshire
Posted on 16/09/2023
, work completed 14/09/2023
Recommended
Annual Boiler Service
Regular annual boiler service was carried out in accordance with home shield plan. No problems found - work carried out efficiently and quickly in a friendly manner.
Customer in Hampshire
Posted on 12/08/2023
, work completed 10/08/2023
Recommended
Maintenance visit, handled to their typical high standard
As has been the case for the last few years I have used them, the engineer turned up when they said they would to service the boiler and gas fire. Regarding the gas fire, he went the extra mile to track down the (now obsolete) manufacturer's guidance to check I was using it correctly (e.g. correct number of artificial coals and their positioning for safe operation.) Absolutely no mess left (even when dealing with dirty coals.) I had a new boiler and hot water tank installed by Gair Gas about 3 years ago, which went well and has operated well ever since. The supporting admin team are very friendly and efficient.
Guy in Hampshire
Posted on 04/08/2023
, work completed 02/08/2023
Recommended
Excellent service
Arrived promptly on day of call, diagnosed problem quickly and ordered parts at that time. Parts arrived and was booked in for the very next day, arrived when they said they would, fixed the boiler within 15 minutes. Cannot recommend them highly enough. Phone staff and engineers all exceptional.
Customer in Hampshire
Posted on 02/08/2023
, work completed 02/08/2023
Recommended
Excellent and thorough work
Thoroughly serviced my boiler and gas fire very efficiently. I have used them for several years now and always find them very polite and helpful. Would definitely recommend them to anybody.
Customer in Hampshire
Posted on 19/06/2023
, work completed 15/06/2023
Recommended
Gas bolier and central heating system annual service
Have used Gair Gas for many years and have always found them very efficient, helpfull and courteous. Would thoroughly recommend them.
Customer in Hampshire
Posted on 08/06/2023
, work completed 06/06/2023
Recommended
Great service
Great service and reasonable cost. Engineer arrived on time, very tidy worker. Would use again, local company. recommend.
Customer in Hampshire
Posted on 22/05/2023
, work completed 19/05/2023
Recommended
Peace of mind
My family and I have used this company for a while now, and will continue to excellent service top quality. Thoroughly recommend.
Customer in Southampton
Posted on 09/05/2023
, work completed 23/05/2009
Recommended
Annual Gas Boiler Service.
Everything done to the very high standards that we have come to expect from this company. Polite, pleasant mannered engineer who conducted himself in a highly professional manner. The work undertaken was done to my entire satisfaction.
Richard in Hampshire
Posted on 26/04/2023
, work completed 25/04/2023
Recommended
Thorough and professional
We changed our boiler from conventional to combi and changed the radiators. The disruption was minimised and worked cleanly and efficiently.
Bob in Hampshire
Posted on 03/02/2023
, work completed 03/02/2023
Recommended
Stop a leak at the junction of a PVC 40mm pipe joint, entering our main soil pipe.pe
We telephoned Gair Gas Ltd, at about 10 am on 19th January. Requesting a plumber to attend our house, to stop a leak in a rubber gland at a junction in a PVC pipe. Their plumber arrived before midday, who then proceeded to identify the problem, found a solution and resolved it, taking no more than 30 minutes.
Martin and Caroline in Hampshire
Posted on 19/01/2023
, work completed 19/01/2023
Recommended
Gair Gas Really Helpful Service
Central heating would not start & pump made a loud continuous noise. Two Gair Gas engineers called the next day, checked the system, said the old cast iron radiators were rusty inside & rust sediment had built up around the pump. They were able to get the central heating working, offered a temporary solution to keep the system going through this coming winter, & a quotation to renew the system has been received, the work being scheduled for early summer 2023 in hopefully warmer weather. First time I've had a breakdown of this heating system, Gair Gas have proved themselves efficient, reliable & am happy to have them install the replacement system next year. Would recommend this firm to other people who would like to take out a maintenance contract for heating & hot water.
Customer in Southampton
Posted on 11/11/2022
, work completed 08/11/2022
Recommended
Excellent Service
We recently had a new boiler installed and took out an annual Homeplan. The boiler was very well installed and the Homeplan is excellent value for money .
Customer in Hampshire
Posted on 26/10/2022
, work completed 29/09/1942
Recommended
Very professionial and courteous service
GairGas do my boiler service each year. Each engineer is very professional and courteous. Rich was very good at communicating what he was doing and also checked our radiators. I am very pleased with their service.
Customer in Southampton
Posted on 11/10/2022
, work completed 10/10/2022
Recommended
Faultless
I wish everything was as straightforward as using Gair. They are so helpful, deliver on their promises and are thorough.
Customer in Hampshire
Posted on 08/09/2022
, work completed 08/09/2022
Recommended
Replacement of water control valve - Central Heating/Hot Water System
Outstanding/supurb response under my Heating Maintenance Plan. The problem was reported, diagnosed and the new part fitted all within 3 hours. A little residual air remained in the system.
Customer in Hampshire
Posted on 02/09/2022
, work completed 01/09/2022
Recommended
Superb quality - great service
Gair suggested a cost effective solution to upgrading our bathroom and ensuite, keeping our tiling and toilets. Their fitters arrived on time and were very tidy, friendly and polite throughout the duration of the 5 day fit, which included lifting a tiled floor and cutting out a P shaped shower bath. Very pleased with the finished job. We had a small issue with the new radiator fitted, which was rectified promptly by appointment. Whilst rectifying, the fitter kindly looked at our downstairs toilet cistern flush and quickly adjusted that too. Another company had installed that flush several years ago and not fitted it properly, telling us 'they are just like that'! Gair also recommended GE Nichols flooring for our new bathroom floor. I would highly recommend them too. Gair - highly recommended for their quality of work, value and service.
Customer in Hampshire
Posted on 19/08/2022
, work completed 11/07/2022
Recommended
Simply The Best
I have had a Home Shield Plan with Gair Gas for many years and always receive a prompt and excellent response to any problem with my boiler, central heating or plumbing. Latest problem was a leaking stopcock in cold water tank located in roof with difficult access. My special thanks to Matt who coped without complaint and just got on with fixing it. Great job as always. Covered by my excellent value Home Plan at no cost to me and confirmed by Nil Payment invoice issued the same day.
Customer in Hampshire
Posted on 11/08/2022
, work completed 10/08/2022
Recommended
Repeat Performance
Annual service again. As in previous years, engineer turned up on time, helpful, service with home shield plan. Last winter when I had a boiler problem Gair were very reassuring when I phoned to say I was feeling cold. As an elderly customer, I knew I could rely on them to fix the heating the same day. And they did. Could not have been better. Would recommend Gair without hesitation.
Customer in Hampshire
Posted on 04/08/2022
, work completed 02/08/2022
Recommended
Excellent service
I have been a customer of Gair Gas for many years and have always received a friendly,polite and professional service grom all members of the team. From installation of a new boiler to everyday problems and importantly urgent call outs they have undertaken for me they have always given a first class reliable service. I would highly recommend them to anyone needing to feel confident with such a company.
Customer in Hampshire
Posted on 29/07/2022
, work completed 28/07/2022
Recommended