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Endorsed by Which? Trusted Traders

Gareth Williams Heating Limited

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4.9

84 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

About

COVID-19 Update

We are still undertaking boiler installations and servicing, servicing is very important to maintain the boiler and to make sure it is safe, the Government and Gas Safe Register are keen for us to maintain essential services and try to avoid hazards due to unserviced and dangerous appliances.
Servicing will be undertaken where safe distancing rules can be maintained, our engineer will use all necessary PPE and work to strict guidelines. If you are experiencing symptoms of Covid-19 or shielding you MUST notify us before the visit.
All surfaces will be wiped with anti bacterial wipes after we are finished. We are relying on the customer playing their part in this to maintain our safety as well as yours. To make things easier for the engineer to avoid contact with you if you can leave a side/garage door open or a route to the boiler position that would be great, please advise us at the time of booking. We can also arrange payment via Bacs to avoid any unnecessary contact.
Regards.
GWH.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • More Services

    • gas installer

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
84 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Replacement thermostat
Customer Service
Quality
Value
Excellent service- professional and friendly. Explained how to use the new appliance before leaving. Would definitely recommend and will be using again.
Customer in Newport Posted on 05/10/2021 , work completed 05/10/2021
The trader replied (on 22/10/2021)
Thanks very much. Really glad to hear you were happy with us and the new 'Energy Saving Thermostat' Best regards. Gareth Williams Heating.
Quick, clean, professional
Customer Service
Quality
Value
Boiler service. The engineers turned up on time, they were polite and professional and left the site clean and tidy. I had also asked for a quote for some additional work, Daniel took the time to explain the differences between products to enable me to make an informed decision. I have agreed to the quote and arranged a date for the additional work. A very good experience from start to finish
Customer in Newport Posted on 13/08/2021 , work completed 13/08/2021
The trader replied (on 10/09/2021)
Thanks very much for the review. We are always thrilled to get good feedback. Thanks for choosing us and we look forward to seeing you again soon. Best regards. Gareth Williams Heating Ltd.
Boiler service
Customer Service
Quality
Value
Punctual, polite, efficient excellent price highly recommended. Also installed new boiler in the past which was recommended by them.
Customer in Newport Posted on 11/08/2021 , work completed 11/08/2021
The trader replied (on 14/08/2021)
Thanks very much for the comments, it makes all the hard work worthwhile! Best regards. Gareth Williams Heating.
3 x Gas Checks & Boiler Checks
Customer Service
Quality
Value
Excellent service today. 3 gas and boiler checks completed. Exceptionally thorough & very professional! Will definitely be using this company again.
Customer in Monmouthshire Posted on 13/07/2021 , work completed 13/07/2021
The trader replied (on 19/07/2021)
Thanks, we were glad to be of service. We will send out an automatic reminder for next years boiler services. Best regards. Gareth Williams Heating.
Continuing Professional Service
Customer Service
Quality
Value
I have been using this company for a number of years to carry out boiler servicing inspection and certification. The service is always professional, with prompt reporting and invoicing. Any rectification work identified is carried out promptly and to the quoted price. The work area is always left in a clean condition and all staff are courteous, knowledgeable and approachable.
Customer in Newport Posted on 08/06/2021 , work completed 07/06/2021
The trader replied (on 19/07/2021)
Thanks very much for taking the time to leave us a review. It makes such a difference to us. We look forward to seeing you next year. Best regards. Gareth Williams Heating.
Boiler service
Customer Service
Quality
Value
3 years ago Gareth’s company installed a new boiler and the work was carried out quickly and cleanly. His men return every year to service it and without exception they have been on time, ready to get on with the work, happy to answer any questions and very polite and helpful. Excellent work, excellent workers.
Dennis in Newport Posted on 04/05/2021 , work completed 04/05/2021
The trader replied (on 07/05/2021)
That's great to hear. Thanks very much for the kind words. We look forward to seeing you next year. Best regards. Gareth Williams Heating.
An excellent and professional service.
Customer Service
Quality
Value
A first class service with everything done perfectly, to the timescale advised and very tidy and polite.
Iain in Newport Posted on 06/04/2021 , work completed 11/03/2021
The trader replied (on 07/05/2021)
Thanks very much. We are really glad you are happy. Best regards. Gareth Williams Heating.
Prompt, efficient, clean, professional
Customer Service
Quality
Value
Replacement boiler installation. They arrived on time, did the job, left the place clean. A very professional job.
David in Newport Posted on 17/03/2021 , work completed 17/03/2021
The trader replied (on 18/03/2021)
Thanks very much. We look forward to seeing you soon. Best regards. Gareth Williams Heating.
Boiler Repair
Customer Service
Quality
Value
We had a Boiler failure and a friend recommended GWH. We were quoted a reasonable price and given a time to expect the repair to be carried out. The operatives arrived on time, were very polite and completed the repair quickly, efficiently and on budget. Would not hesitate to use the company again or to recommend them to friends.
Glenn in Newport Posted on 09/02/2021 , work completed 08/02/2021
The trader replied (on 01/03/2021)
This is what we like to hear, another Happy Customer. Thanks very much for using us. Best regards. Gareth Williams Heating.
I don't think I could be any happier
Customer Service
Quality
Value
I don't think I could be any happier. I moved into a house with an old boiler in a bad location and with pipework all over the place. I aimed to move the boiler ASAP and Gareth managed to sort it all out within a week! I received my quote the day after I first called, took a couple of days to plan my finances and the next week my boiler replacement and move has happened! This is genuinely the fastest service I have ever received when it comes to big jobs like that. Two gentlemen that were working in my house (Lorenzo and Jamie) were polite, friendly and kept me up to date. I am absolutely amazed how the two were able to work around not the best conditions given that I only just moved in so half of this house is a building site. They answered all the questions I had, provided me with updates whenever needed and even arranged for a roofer to come in with a longer ladder - all so smooth that not even once I felt anxious about this. I am not one to leave long positive reviews but there is no chance I could ignore this one - you pay for first class service, pleasant contact and a clear explanation of all the works. Today is the first day with my new boiler and I can already feel the difference. Thank you very much guys!
Customer in Newport Posted on 15/01/2021 , work completed 14/01/2021
The trader replied (on 18/01/2021)
Thanks very much for leaving such a great review. We are thrilled to have such a happy customer and look forward to seeing you next year for the annual boiler service. Thanks for choosing us. Best regards. Gareth Williams Heating.