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Endorsed by Which? Trusted Traders

Gareth Williams Heating Limited

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4.9

91 Reviews

Opening Hours
Today -
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

About

COVID-19 Update

We are still undertaking boiler installations and servicing, servicing is very important to maintain the boiler and to make sure it is safe, the Government and Gas Safe Register are keen for us to maintain essential services and try to avoid hazards due to unserviced and dangerous appliances.
Servicing will be undertaken where safe distancing rules can be maintained, our engineer will use all necessary PPE and work to strict guidelines. If you are experiencing symptoms of Covid-19 or shielding you MUST notify us before the visit.
All surfaces will be wiped with anti bacterial wipes after we are finished. We are relying on the customer playing their part in this to maintain our safety as well as yours. To make things easier for the engineer to avoid contact with you if you can leave a side/garage door open or a route to the boiler position that would be great, please advise us at the time of booking. We can also arrange payment via Bacs to avoid any unnecessary contact.
Regards.
GWH.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • More Services

    • gas installer

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
91 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Recommend
Customer Service
Quality
Value
Brilliant, polite & professional. Highly recommend. Came to service, found a fault that had been present for 5+ yrs, fixed it the next day.
Customer in Newport Posted on 17/03/2022 , work completed 17/03/2022
New Boiler
Customer Service
Quality
Value
Our old boiler met its end during Storm Eunice. Gareth's team quoted, sourced and fitted a new boiler within the week. Very impressed with the quote, the installation and confident in after sales service.
Peter in Cardiff Posted on 27/02/2022 , work completed 25/02/2022
Excellent service and very attentive!!
Customer Service
Quality
Value
Excellent work as always. Very attentive and very accommodating with time and day. Every year I do get a reminder email and message, which really helps as a reminder. Highly recommended, and very professional and very clean when attending the property. Other important point, Covid guidelines observed.
Customer in Newport Posted on 01/02/2022 , work completed 01/02/2022
Low water pressure
Customer Service
Quality
Value
Had low water pressure message on boiler. Phoned Gareth and he sent some one out the next day. When workman arrived I had found instruction booklet and sorted it. The workman (Lorenzo) checked what I had done and reassured me it was ok. Thank you.
Customer in Newport Posted on 11/01/2022 , work completed 07/01/2022
Service call
Customer Service
Quality
Value
Good communication, fast response, everything explained, very polite. No hesitation in recommending this company.
Customer in Caerphilly County Borough Posted on 11/01/2022 , work completed 11/01/2022
The trader replied (on 14/01/2022)
It's excellent to hear that. Thanks for the recommendation. Best regards. Gareth Williams Heating.
Annual boiler service
Customer Service
Quality
Value
I have used Gareth Williams Heating for 3 years, and I'm very happy with the service they provide. Friendly and offering helpful advice, I'll continue to use them.
Customer in Newport Posted on 11/11/2021 , work completed 11/11/2021
The trader replied (on 14/01/2022)
Thanks very much. We hope you continue to use us and we will do our best to look after you. Best regards. Gareth Williams Heating.
Boiler service
Customer Service
Quality
Value
Annual service of boiler, company installed a few years ago. Nice continuity of same person who installed, doing services. Can't fault. Prompt, organised, efficient, tidy, helpful, friendly.
Customer in Newport Posted on 26/10/2021 , work completed 26/10/2021
The trader replied (on 14/01/2022)
Thanks very much. We look forward to seeing you next time! Best regards. Gareth Williams Heating.
Replacement thermostat
Customer Service
Quality
Value
Excellent service- professional and friendly. Explained how to use the new appliance before leaving. Would definitely recommend and will be using again.
Customer in Newport Posted on 05/10/2021 , work completed 05/10/2021
The trader replied (on 22/10/2021)
Thanks very much. Really glad to hear you were happy with us and the new 'Energy Saving Thermostat' Best regards. Gareth Williams Heating.
Quick, clean, professional
Customer Service
Quality
Value
Boiler service. The engineers turned up on time, they were polite and professional and left the site clean and tidy. I had also asked for a quote for some additional work, Daniel took the time to explain the differences between products to enable me to make an informed decision. I have agreed to the quote and arranged a date for the additional work. A very good experience from start to finish
Customer in Newport Posted on 13/08/2021 , work completed 13/08/2021
The trader replied (on 10/09/2021)
Thanks very much for the review. We are always thrilled to get good feedback. Thanks for choosing us and we look forward to seeing you again soon. Best regards. Gareth Williams Heating Ltd.
Boiler service
Customer Service
Quality
Value
Punctual, polite, efficient excellent price highly recommended. Also installed new boiler in the past which was recommended by them.
Customer in Newport Posted on 11/08/2021 , work completed 11/08/2021
The trader replied (on 14/08/2021)
Thanks very much for the comments, it makes all the hard work worthwhile! Best regards. Gareth Williams Heating.