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Gareth Williams Heating Limited

4.9

131 Reviews

Opening Hours
Today -
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Gareth Williams Heating was formed in 2007 and now has a strong customer base throughout Newport and South Wales. We specialise in Boiler Installations and as Accredited and Approved Installers, we can offer up to 18 years parts and labour warranties on New Boiler Installations.

Free no obligation quotations

We provide free, no obligation, written quotations and we always offer great value for money. There are no hidden charges with Gareth Williams Heating. Once we give you an estimate, we guarantee it is fixed so there are never any surprises. We are proud to be recognised for providing excellent customer care, high quality workmanship and for offering a reliable service at an affordable cost.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • More Services

    • gas installer

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
131 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler service
Customer Service
Quality
Value
Punctual, polite, efficient excellent price highly recommended. Also installed new boiler in the past which was recommended by them.
Customer in Newport Posted on 11/08/2021 , work completed 11/08/2021
The trader replied (on 14/08/2021)
Thanks very much for the comments, it makes all the hard work worthwhile! Best regards. Gareth Williams Heating.
3 x Gas Checks & Boiler Checks
Customer Service
Quality
Value
Excellent service today. 3 gas and boiler checks completed. Exceptionally thorough & very professional! Will definitely be using this company again.
Customer in Monmouthshire Posted on 13/07/2021 , work completed 13/07/2021
The trader replied (on 19/07/2021)
Thanks, we were glad to be of service. We will send out an automatic reminder for next years boiler services. Best regards. Gareth Williams Heating.
Continuing Professional Service
Customer Service
Quality
Value
I have been using this company for a number of years to carry out boiler servicing inspection and certification. The service is always professional, with prompt reporting and invoicing. Any rectification work identified is carried out promptly and to the quoted price. The work area is always left in a clean condition and all staff are courteous, knowledgeable and approachable.
Customer in Newport Posted on 08/06/2021 , work completed 07/06/2021
The trader replied (on 19/07/2021)
Thanks very much for taking the time to leave us a review. It makes such a difference to us. We look forward to seeing you next year. Best regards. Gareth Williams Heating.
Boiler service
Customer Service
Quality
Value
3 years ago Gareth’s company installed a new boiler and the work was carried out quickly and cleanly. His men return every year to service it and without exception they have been on time, ready to get on with the work, happy to answer any questions and very polite and helpful. Excellent work, excellent workers.
Dennis in Newport Posted on 04/05/2021 , work completed 04/05/2021
The trader replied (on 07/05/2021)
That's great to hear. Thanks very much for the kind words. We look forward to seeing you next year. Best regards. Gareth Williams Heating.
An excellent and professional service.
Customer Service
Quality
Value
A first class service with everything done perfectly, to the timescale advised and very tidy and polite.
Iain in Newport Posted on 06/04/2021 , work completed 11/03/2021
The trader replied (on 07/05/2021)
Thanks very much. We are really glad you are happy. Best regards. Gareth Williams Heating.
Prompt, efficient, clean, professional
Customer Service
Quality
Value
Replacement boiler installation. They arrived on time, did the job, left the place clean. A very professional job.
David in Newport Posted on 17/03/2021 , work completed 17/03/2021
The trader replied (on 18/03/2021)
Thanks very much. We look forward to seeing you soon. Best regards. Gareth Williams Heating.
Boiler Repair
Customer Service
Quality
Value
We had a Boiler failure and a friend recommended GWH. We were quoted a reasonable price and given a time to expect the repair to be carried out. The operatives arrived on time, were very polite and completed the repair quickly, efficiently and on budget. Would not hesitate to use the company again or to recommend them to friends.
Glenn in Newport Posted on 09/02/2021 , work completed 08/02/2021
The trader replied (on 01/03/2021)
This is what we like to hear, another Happy Customer. Thanks very much for using us. Best regards. Gareth Williams Heating.
I don't think I could be any happier
Customer Service
Quality
Value
I don't think I could be any happier. I moved into a house with an old boiler in a bad location and with pipework all over the place. I aimed to move the boiler ASAP and Gareth managed to sort it all out within a week! I received my quote the day after I first called, took a couple of days to plan my finances and the next week my boiler replacement and move has happened! This is genuinely the fastest service I have ever received when it comes to big jobs like that. Two gentlemen that were working in my house (Lorenzo and Jamie) were polite, friendly and kept me up to date. I am absolutely amazed how the two were able to work around not the best conditions given that I only just moved in so half of this house is a building site. They answered all the questions I had, provided me with updates whenever needed and even arranged for a roofer to come in with a longer ladder - all so smooth that not even once I felt anxious about this. I am not one to leave long positive reviews but there is no chance I could ignore this one - you pay for first class service, pleasant contact and a clear explanation of all the works. Today is the first day with my new boiler and I can already feel the difference. Thank you very much guys!
Customer in Newport Posted on 15/01/2021 , work completed 14/01/2021
The trader replied (on 18/01/2021)
Thanks very much for leaving such a great review. We are thrilled to have such a happy customer and look forward to seeing you next year for the annual boiler service. Thanks for choosing us. Best regards. Gareth Williams Heating.
Boiler service
Customer Service
Quality
Value
Following the installation of the new boiler last year by Gareth Williams Heating Ltd, have now had first service and was very pleased with the friendly professional service given.
Customer in Newport Posted on 08/01/2021 , work completed 08/01/2021
The trader replied (on 18/01/2021)
Thanks for taking the time to leave a review. We were glad to see you again. See you next year for the next annual boiler service. Regards. Gareth Williams Heating.
Emergency gas cut off
On the 6th of Jan 2021 i had a smart meter fitted which works very well but on testing the gas piping the fitter found a small leak on my gas fire. After fitting my new smart meter he informed me he had no choice but to switch my supply off. I then promptly rang Gareth Williams Heating who said he would come later in the day as i had no heating or hot water. Later that afternoon his engineer called, rectified the leak and uncapped the meter and re-connected the supply. This company is very good and reliable, an excellent service provider, you will not find a better company than Gareth Williams Heating.
Customer in Newport Posted on 07/01/2021 (Reviewer did not use service)
The trader replied (on 08/01/2021)
Thanks for leaving this review, we were glad to get the heat back on for you, especially during this really cold snap. We look forward to seeing you for the boiler service. Best regards. Gareth Williams Heating Ltd.
Fantastic reliable service, highly recommended.
Customer Service
Quality
Value
Our heating system required a thorough inspection and further to work to maintain reliability and functionality, this was achieved during the service provision. Works were carried out to a very high standard by a very competent engineer. Highly recommended.
Customer in Posted on 16/12/2020 , work completed 19/01/1612
The trader replied (on 08/01/2021)
It's great to read this review. Thanks for the feedback and see you next year. Best regards. Gareth Williams Heating.
Good company
Customer Service
Quality
Value
Look no further if you want a good service and installation , no mess to clear up after their work and the engineers Dan and Jammie were polite and courteous... good company. p.s. fitted new baxi 830 combi boiler and recovered old tanks and pipework.
Customer in Newport Posted on 20/11/2020 , work completed 19/11/2020
The trader replied (on 14/12/2020)
Thanks for choosing us for the installation and for leaving the review. We look forward to seeing you next year for the annual service. Best regards. Gareth Williams Heating Ltd.
Great work and advice
Customer Service
Quality
Value
Gareth has done work for us on a couple of occasions now, the last one being cleaning out our radiators. He explained the job that had to be done and gave us valuable future advice, We found he was/is very good at what he does, will definitely use again. Highly recommend
Customer in Newport Posted on 11/11/2020 , work completed 11/11/2020
The trader replied (on 14/12/2020)
Thanks a lot for the review. Glad you are happy with us. Regards. Gareth Williams Heating.
Boiler now working. Prompt. Polite. Know their stuff.
Customer Service
Quality
Value
Boiler now working. Prompt. Polite. Know their stuff. Fitter had an apprentice in tow. Patiently explained every step. Pleasure to deal with.
Customer in Caerphilly County Borough Posted on 06/11/2020 , work completed 06/11/2020
The trader replied (on 11/11/2020)
We were glad to get the heating back on for you. Thanks very much for choosing us and we will see you next time! Best regards. Gareth Williams Heating.
Happy customer
Customer Service
Quality
Value
- Used Gareth Williams Heating Ltd to service boiler for 3 years - Always friendly, punctual & professional - Adherred to social distancing & mask-wearing - No mess left behind - Highly recommend
Customer in Newport Posted on 02/11/2020 , work completed 02/11/2020
The trader replied (on 11/11/2020)
That's what we like to hear. It's always a pleasure, especially during these testing times. Glad to be of service again. Best regards. Gareth Williams Heating.
Consistently Reliable
Have used Gareth Williams Heating to both install and service our gas boiler for number of years now their work and professionalism has always been of the highest order.
Customer in Newport Posted on 02/10/2020 (Reviewer did not use service)
The trader replied (on 11/11/2020)
Thank you very much. We are so glad you are happy with us. The reviews make a huge difference and we look forward to seeing you again. Best regards. Gareth Williams Heating.
New boiler fitted.
Customer Service
Quality
Value
Amazing team! Fast and efficient. Clean and tidy. Nothing was too much trouble. Brilliant service from start to finish.
Customer in Caerphilly County Borough Posted on 15/09/2020 , work completed 15/09/2020
The trader replied (on 02/10/2020)
Thanks very much. We are so happy that we met your expectations, and glad we could replace the old boiler as quickly as possible. Especially during the new Covid-19 local lockdowns. We look forward to seeing you next year. Best regards. Gareth Williams Heating.
Very Professional company
Customer Service
Quality
Value
The work was carried out to a professional standard. Arrived on time carried out the work with no fuss and no issues and left the area where they were working clean and tidy at the end of the job. I highly recommend Gareth Williams heating they are very professional outfit and carry out work to a very high standard
Customer in Newport Posted on 03/09/2020 , work completed 03/09/2020
The trader replied (on 02/10/2020)
Thank you so much for the great review. It really helps us to stand out from the competition. We look forward to seeing you next year for the annual boiler service. Best regards. Gareth Williams Heating Ltd.
Very professional
Customer Service
Quality
Value
Had central heating installed. Very happy with work. Very neat job done. Company very knowledgeable and work done with minimal disruption. Lads installing were very polite and adhered to social distancing. Would recommend this company.
Customer in Newport Posted on 10/08/2020 , work completed 31/07/2020
The trader replied (on 19/08/2020)
Thanks very much for taking the time to leave a review and for choosing us to Install the new central heating system. We look forward to seeing you next year for the annual service. Regards. Gareth Williams Heating.
Definitely recommended
Customer Service
Quality
Value
Swift, reliable, courteous service, and as always a pleasure to work with. I would definitely recommend Gareth to anyone.
Customer in Newport Posted on 19/05/2020 , work completed 15/05/2020
The trader replied (on 23/06/2020)
Thanks for taking the time to leave us a review. We look forward to seeing you again. Best regards. Gareth Williams Heating.
Lock-down saviours
Great service during lock-down, really saved the day! The service and communication was faultless. Would highly recommend.
Customer in Newport Posted on 15/05/2020 (Reviewer did not use service)
The trader replied (on 23/06/2020)
We were really glad to be of help during this difficult time of Covid-19. Regards. Gareth Williams Heating.
Replacement Combination boiler
Customer Service
Quality
Value
I was looking to replace my combination boiler which was 20+ years old with something more efficient. I approached Gareth Williams Heating Limited in Newport as they were local to me and from reading reviews customers were extremely happy with them. Gareth arranged a house visit promptly and on the same day provided a quote, which I was happy with. A Valiant boiler was fitted within the week! and was carried out by Dan, assisted by Josh. The work was completed in a day with no mess left. The experience was a good one and would have no hesitation in recommending Gareth Williams Heating.
Customer in Newport Posted on 16/01/2020 , work completed 15/01/2020
The trader replied (on 18/01/2020)
Thanks very much for taking the time to leave us that great review. It means a lot to us. We look forward to seeing you for the next annual service. Best regards. Gareth Williams Heating.
Tried to charge me for something they broke!
Customer Service
Quality
Value
The engineer admitted he broke the control panel clip on boiler and now the control panel is loose/not secure. When I requested it be replaced, Gareth Williams wanted to charge me between £40-£50 and wouldn't replace it for free. I also asked them to ensure they replaced all the loft insulation to original place if moved, which they didn't and then I had to go in loft and put loft insulation into original place.
Customer in Newport Posted on 12/01/2020 , work completed 03/01/2020
The trader replied (on 20/01/2020)
We are really sorry to hear this. In order to service a boiler correctly it needs to be stripped down and some old plastic parts are extremely brittle as we discussed. After we sent the initial quote for the replacement parts we did try and call you but unfortunately we got no answer. Please contact us an we will try and find a solution for you. Best regards. Gareth Williams Heating.
Great work-warm house
Customer Service
Quality
Value
Moved into a house with a disconnected thermostat and then my timer gave up. Had no heating at night until Gareth installed new wireless thermostat. He arrived on time, was quick and left no mess. Was done in time for school run and now the house is warm!! Thanks Gareth.
Customer in Caerphilly County Borough Posted on 12/12/2019 , work completed 09/12/2019
The trader replied (on 19/12/2019)
Thanks for taking the time to leave us a great review. It helps us a lot. Have a very happy and warm Christmas. Regards. Gareth Williams Heating.
Very neat boiler installation
Customer Service
Quality
Value
Had old boiler & radiator removed for plastering & radiator & new boiler installed along with update of pipework around gas meter. Very neat job & very polite, helpful, hardworking & friendly installers. Wanted a neat & unobtrusive installation as boiler visible in small kitchen and installer took time & care to check & meet my location requirements & install boiler & pipework very neatly. Filling in of old flue & condensation pipe holes very neat.
Customer in Newport Posted on 16/11/2019 , work completed 06/11/2019
The trader replied (on 01/12/2019)
We were really glad you were happy with our installation and service. This was a tricky one and we wanted to get it spot on, just as you wanted. We always think it's easier if we work closely with our customers. We look forward to seeing you next year for the annual service. Regards. Gareth Williams Heating.