Endorsed by Which?

Gavin & Wright Windows & Doors Ltd

4.9

69 Reviews

Opening Hours
Today -
  • Monday 09:15–16:00
  • Tuesday 09:15–16:00
  • Wednesday 09:15–16:00
  • Thursday 09:15–16:00
  • Friday 09:15–16:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Established since 1991 in Glasgow, Gavin & Wright Windows and Doors is a local business that specialises in installing new and replacement double and triple glazed VEKA UPVC windows.
Gavin & Wright have a showroom on Clarkson Road in Muirend, and their own factory premises at Glenwood Business Park where your new windows will be made to the correct specification before being expertly fitted by their friendly team who have more than 80 years of combined experience.
With a 97% approval rating from customers, and enjoying status as a Which Trusted Trader, you can be confident that this award-winning Independent Network member will be able to give you the high quality of service that you would expect. Key Points
* Public Showroom in Muirend
* Established since 1991
* Which Trusted Trader
* 97% Customer Satisfaction Rate

What we do

  • Glaziers

    • Double glazed units
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Composite doors
    • Door repairs
    • Fire doors
    • French doors
    • Front door
    • Patio doors
    • UPVC doors
  • Roofers

  • Building construction contractors

  • Garage door repairs and installation

  • Conservatories

  • More Services

    • misted or steamed up double glazing repairs

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
69 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
A happy homeowner
Customer Service
Quality
Value
Had to get two windows installed quickly as new bathroom going in. A very quick response from Gavin & Wright and, despite their busy workload, they fitted us in and completed the work ahead of schedule for a fair price. Would happily use them again.
Customer in East Renfrewshire Posted on 02/09/2024 , work completed 16/08/2024
The trader replied (on 15/09/2024)
Hi Thank you for leaving your kind comments. Yes was a pleasure working for you. You done the right thing having a new bathroom window fitted before having it newly renovated. Hope all goes well for you Kind regards Joe G&W Ltd
Replacement of cloudy windows in conservatory & home
Customer Service
Quality
Value
I had a number of windows replaced & Joe (trader) was very helpful in advising on the scope of work required & what was necessary & what was not! The quote was sufficiently detailed to ensure I knew what to expect, and the work was all done within my budget & on schedule. The trader stood out in good communication, sound advice & the care he & his colleagues took during the actual work to remove & replace the windows.
Customer in Glasgow City Posted on 26/07/2024 , work completed 23/07/2024
The trader replied (on 02/08/2024)
Hi Thanks for leaving your kind review. Yes, your uPVC conservatory was looking tired with the existing double glazed units being cloudy and misted in between, once we replaced them though and cleaned all up it looked great, you’ll get plenty more years from it now. Was a great idea just to replace the glass, well done . Was a pleasure working for you Kindest regards Joe G&W Ltd
Great process, great windows
Customer Service
Quality
Value
We desperately needed 12 new windows as most of the old ones had failed. The difference now that the work is done is absolutely amazing, we are just delighted with the look and quality of them. The process with this company was very well organised. Joe came out and was able to cut to the chase about what would suit best and look best in our house. We had plenty of notice about timings of the job and they stuck to it perfectly. Eddie and Willie, the fitting team are very experienced, reassuring, pleasant and hard working. We have no hesitation in wholeheartedly recommending this company.
Customer in East Renfrewshire Posted on 24/07/2024 , work completed 17/07/2024
The trader replied (on 26/07/2024)
Hi Thank you for leaving your review and kind comments. Yes your new windows have definitely upgraded and transformed the look to your house . I had taken plenty of pics to show future clients. I will pass on your comments to the installers All very much appreciated. Thank you for your business. Kind regards Joe G&W Ltd.
Great local company.
Customer Service
Quality
Value
We had new windows throughout, and a front door fitted and it had made such a difference to our house both in the aesthetic and noise reduction. We had a fantastic experience from start to finish. Joe gave great information on the style of windows and door and we did not feel under any pressure. The fitters, Eddie and Willie are clearly very experienced. They arrived at the expected time each day and all work was carried out to a very high standard. They let us know what to expect each day and they took great care to protect all surfaces and leave the rooms in good order. I am delighted with the result and would not hesitate to recommend this local, independent company.
Customer in Glasgow City Posted on 17/07/2024 , work completed 11/07/2024
The trader replied (on 20/07/2024)
Hello, Thanks for leaving your review and kind comments. Your new energy efficient double glazed windows and composite door, I agree, have made a fantastic improvement to your home. It looks amazing! I’ll be sure to pass your comments onto the fitting team also. It’s been a pleasure working for you and with you . Kind regards Joe G&W Ltd
Amazing Service!
Customer Service
Quality
Value
We contacted Gavin & Wright to change 9 windows and have been so impressed with the quality and level of service provided. Having ‘shopped around’ for windows we were immediately impressed with Joe who had no a no nonsense approach without a high pressure sales pitch. His knowledge ensured that we picked the best windows to suit the house and the job has turned out better than we imagined it would. Joe kept us in the loop through out the whole process so we knew exactly what to expect. The fitters Eddie and Willie were great, so tidy and quick and they’ve done an amazing job of leaving a high quality finish. The windows supplied are fantastic quality and have significantly reduced noise that we can hear in the house. The job has completely transformed the appearance of our house and we are delighted with the level of service.
Customer in East Renfrewshire Council Posted on 09/07/2024 , work completed 05/07/2024
The trader replied (on 14/07/2024)
Hi Thanks for taking some time to leave such a great review. Yes , your new upvc sliding sash windows have made such a difference to the tired old casement windows you had in , they now look great ! I’ll be sure to pass your review comments onto the fitters. Very much appreciated. Kind regards Joe G&W Ltd
Great Job
Customer Service
Quality
Value
Recently had a new front door supplied & fitted by Gavin & Wright. I have used the company previously and was happy with previous work carried out. Information regarding a wide choice of door options provided. Colours, styles and glass options. Work carried out extremely well. Was raining on the day but G&W were careful to protect internal decoration during works. Highly recommend G&W for door & window replacement
Customer in East Renfrewshire Council Posted on 01/07/2024 , work completed 01/07/2024
The trader replied (on 14/07/2024)
Hi Thank you very much for leaving your kind review with us , your new composite front door looks fantastic Kind regards G&W Ltd.
10/10 - Excellent
Customer Service
Quality
Value
Gavin & Wright replaced two large bay windows and one smaller one in my semi-detached house. Joe Wright was extremely helpful and offered very useful advice during the initial survey/quote to ensure the new windows met my needs. Eddie and Willie, the workmen who fitted the windows, were friendly and efficient and did a fantastic job installing the windows in less than two days. The workmanship is of a very high quality and when I came to have the windows measured for new blinds the tradesman praised the quality of the job and wanted to know who had installed them. Joe Wright followed up afterwards to ensure I was happy, and I am. I have no hesitation in recommending Joe and his team. Thanks for the great work!
Customer in Glasgow City Posted on 27/06/2024 , work completed 31/05/2024
The trader replied (on 28/06/2024)
Hi Thank you so much for your kind review and comments , it was a pleasure working for you. Your review will be forwarded to the install team , they appreciate good feedback. Much appreciated Kindest regards G&W Ltd
Top quality window installation
Customer Service
Quality
Value
Gavin and Wright replaced 9 windows in our terraced house with top quality double glazed sliding sash windows. The workmen Eddie and Willie did a brilliant job on installing these in 2 days ahead of schedule and to budget agreed. The workmanship is very high quality and we are delighted with the appearance inside and out. Prior to installation Joe Wright who runs the company provided us with very complete explanations regarding the pros and cons of different window designs. He regularly visited during the work to make sure we were happy. We would highly recommend this company.
Customer in Glasgow City Posted on 21/06/2024 , work completed 21/06/2024
The trader replied (on 25/06/2024)
Hi Thank you so much for your kind review. Stripping out your tired old pvc tilt turn windows and on your decision having new UPVC SLIDING SASH windows fitted has completely transformed the front of your sandstone house . Looks amazing. Well done ! I’ll be sure to pass on your kind comments to the installation team Many thanks again for your business Kind regards G&W Ltd.
New windows and doors
Customer Service
Quality
Value
We had all our windows and doors replaced. All the work was carried out to a very high standard. Workers were very approachable friendly and professional. I cannot express how happy we are with the work that was done. From start to finish the whole job was done with professionalism. I would 100% recommend this company to anyone looking for new windows or doors.
Customer in South Lanarkshire Posted on 14/06/2024 , work completed 14/06/2024
The trader replied (on 19/06/2024)
Hi Thank you for your kind review Your windows and doors with Georgian look was a great idea from yourself. It’s transformed your house Thank you for your business Kind regards Joe G&W Ltd
Wouldn't go anywhere else for windows
Customer Service
Quality
Value
I have now used Gavin and Wright twice. I used them for my previous house before I moved and it was an easy decision to pick them again for the new place. Work is always completed quickly and to a high standard. The installers and Joe could also not be nicer. I have replaced all doors and windows in my new property and there is a noticeable difference with sound reduction and heat retention. I would recommend anyone to use Gavin and Wright.
Customer in Glasgow City Posted on 09/05/2024 , work completed 21/03/2024
The trader replied (on 21/05/2024)
Hi Thanks for taking time to write such a nice review. I remember yourselves as my past neighbour , fitting out your first flat before moving on. It has been a pleasure working for you on two occasions now and I’m pleased to hear your delighted again with your new windows and doors , I wish you all the best moving forward in your new property Kind regards Joe G&W Ltd
Window Replacement
Customer Service
Quality
Value
4 windows were replaced and look great. The work was done proficiently and professionally by the joiners who were pleasant and focused on our needs.
Customer in East Dunbartonshire Council Posted on 21/12/2023 , work completed 19/12/2023
The trader replied (on 05/01/2024)
Hi Thank you for taking a few minutes of your time to leave your kind review We will be sure to let the installers read over your comments Much appreciated. G&W
An Excellent Job
Customer Service
Quality
Value
First impressions were very good. No high-pressure sales and no promises of massive reductions if we signed up right away. Joe knew his stuff and was very efficient in his presentation and measuring up. We had sought various quotes and Joe’s price was competitive. Work was carried out on the agreed date. Eight windows, back door and a ‘Composite’ front door. All Rosewood finish outside and white inside. Installation took two and a half days. The fitters, Eddie and Willie, were tidy, reliable and very friendly. The only ‘snagging’ that was required was a tiny touch up to the Rosewood film on the back door but that now looks perfect as does the rest of the installation. The new doors and windows appear to be very robust, as do the opening mechanisms. The seals seem to be very effective. An excellent job done to time and price. We would have no hesitation recommending Gavin and Wright.
Customer in South Lanarkshire Posted on 20/12/2023 , work completed 13/12/2023
The trader replied (on 05/01/2024)
Hi Thank you for your kind review . Your new reversible and casement windows also your stunning front composite contemporary door look fantastic , the rosewood brown colour suits your house perfectly. You made great choices. It was a pleasure working for yourself and your wife Kind regards G&W Ltd
Highly recommend
Customer Service
Quality
Value
I highly recommend Gavin & Wright Windows. From the initial visit from Joe Wright for measuring and advice through to installation by Eddie and William everything was performed to a high standard. The guys fitted the windows perfectly to the agreed schedule and were very friendly and tidy. We're very happy with their work.
Customer in Glasgow City Posted on 15/11/2023 , work completed 08/11/2023
The trader replied (on 23/11/2023)
Hi Thank you for taking some time to leave your kind review. We will be sure to pass your kind comments onto our installers Eddie and William Thanks again for your business , it was a pleasure working with you. Kind regards G&W Ltd
High quality work and reliable workers
Customer Service
Quality
Value
I have had all my windows replaced in with double glazing by Gavin &Wright and I am extremely happy with the work done. Joe was really helpful from our first contact, he provided me with a very detailed and competitive quote for the work and explained all that it included, and tried to keep the costs down as much as possible. Joe kept in touch between then and the starting date, and the work was all carried out in less than the estimated time. Joe's team were very friendly but also professional and it was a pleasure to have them in the house. They worked hard and with minimal disturbance to me. They went above and beyond, and I am very happy with the results. When there was an issue with a tiny crack in one of the panes, they replaced it immediately at no cost to me.The windows are excellent quality and finish and they look great. I would recommend this firm highly.
Customer in East Renfrewshire Council Posted on 31/10/2023 , work completed 11/05/2023
The trader replied (on 02/11/2023)
Hi. Thank you so much for taking time to leave such a nice review . Your new sliding sash windows look fantastic and your idea to have us save the stained glass and encapsulate it in to your back rooms windows was great It was a pleasure working with and for you. Kind regards G&W Ltd.
New windows
Customer Service
Quality
Value
New veka windows installed, better than expected , both installers down to earth and couldn't have been more helpful, everything was cleaned up at the end of the day, work was first rate. Would recommend to others when looking to replace your old windows.
Customer in Renfrewshire Posted on 20/10/2023 , work completed 20/10/2023
The trader replied (on 25/10/2023)
Hi Thanks for taking a few minutes to leave your nice review , the installers are always given any feedback and are always pleased to hear positive comments. Your new windows and composite front door which you yourself picked was the perfect style for your house , it all looks fantastic. Thanks again for your business , very much appreciated.
Top Notch
Customer Service
Quality
Value
Gavin & Wright installed our windows and doors after being recommended to us. As recommendations go this has been the best. Initial contact was with Joe who was very thorough and knowledgeable not forgetting approachable. Jackie at the office responded quickly to emails which was appreciated, then came the workers, and what a pair of crackers! We honestly cannot praise this team enough. They arrived early morning as arranged, kept me in the loop at all stages, worked tirelessly and one of the best bits was that they even tidied up afterwards, bliss! The boys were fantastic in their whole approach from the get go. Their workmanship was amazing and again, we can’t praise them highly enough. Total credit to the company. After all that, we had a slight issue with our door, text Joe and before we knew it the issue was resolved. Customer service was spot on. Can’t see us ever going elsewhere, why would we when we’ve had the best!
Customer in Glasgow City Posted on 27/06/2023 , work completed 02/06/2023
The trader replied (on 29/06/2023)
Hi Thank you so much for such a lovely review . We will be sure to pass your very kind comments onto the fitting team It was a pleasure working with you and for you . You made some great choices especially opening up your lounge window into a lovely French door , it looked fantastic , well done to you making that decision. We wish you all the best moving forward . Kindest regards G&W Ltd
Great job fitting doors
Customer Service
Quality
Value
This is our second time having work carried out by Gavin & Wright and they’ve done another great job. They fitted replacement doors and windows in our old house about 20 years ago. This time we got a beautiful composite front door; French doors; and a new back door. From start to finish they were easy to deal with. They gave us good advice on colour choice, etc, prior to completing our order. Fitting was done over 2 days and there was no mess or fuss. The fitters were friendly, tidy and professional. Really happy with the service throughout on both occasions. Highly recommend this company for windows and doors.
Customer in Glasgow City Posted on 26/06/2023 , work completed 16/09/2022
The trader replied (on 27/06/2023)
Hi Thank you for your kind review I remember you very well from fitting out your first house from 20 years ago. The composite door style you have picked for your house looks great . You made a good choice . Well done It’s a pleasure working for you. Kindest regards G&W Ltd.
Frustrating
They provided a quote and agreed to go ahead with works , then radio silence, called and emailed several times with no reply.
Customer in Glasgow City Posted on 23/06/2023 (Reviewer did not use service)
The trader replied (on 26/06/2023)
Good evening Firstly, thank you for your review . I am well aware of who you are and the quotation you are writing about . I’m sorry you feel frustrated though the quotation we provided was done over the phone from pictures of your existing storm doors, this was almost 4 months ago . We did at the time reply with costings though we did not agree to go ahead with the job until we arranged a survey visit , after this you wanted us to add ice edge bevel lines to all glass panels , we could not then do at the costings agreed . Since then you have not been in touch until recently online looking to go ahead with the job. We cannot do the job at the costings supplied due to your changing of the glass detail If you would wish though to discuss this further and arrange a new costing then I would be happy to arrange this for you Kind regards G&W Ltd
Gavin and Wright window review
Customer Service
Quality
Value
We have used Gavin and Wright windows in the past as they are an excellent local business .From start to finish they have been absolutely professional keeping us informed at every stage. The team were very professional fitting the windows with excellent workmanship. We would highly recommend Gavin and Wright an excellent job for a competitive price.
Kenny in Glasgow Posted on 18/03/2023 , work completed 05/03/2023
The trader replied (on 25/03/2023)
Thank you very much for your kind review . As always it has been a pleasure working for and with you .. Kindest regards G&W Ltd
Double glazing windows door and Patio
Customer Service
Quality
Value
From start to finish Joe Wrights and his window fitters did an amazing job, the fitters were excellent no fuss no mess and really friendly, they arrived each morning on time and did a fantastic job. I have had no problems at all, so a huge thank you for your excellent service, I would highly recommend to anyone thinking of getting new double glazing.
Customer in Glasgow City Posted on 15/03/2023 , work completed 28/02/2023
The trader replied (on 25/03/2023)
Your kind review is very much appreciated , it was a pleasure working for you , your oak style windows and doors suit your building perfectly G&W Ltd
Great quality and workmanship
Customer Service
Quality
Value
We used Gavin and Wright to install sash and case windows into two bay windows recently. The quality of their product is excellent. Their fitters could not have been more helpful or experienced and did a fantastic job. The whole experience of ordering to fitting was a great example of how to engage with customers. I would not hesitate to use them again or recommend thier services.
Customer in East Renfrewshire Council Posted on 19/04/2022 , work completed 21/03/2022
The trader replied (on 25/03/2023)
Many thanks for your kind review Much appreciated. G&W Ltd
Great work - a fantastic job completed on time
Customer Service
Quality
Value
Gavin and Wright replaced all of our windows and installed a new back door. Nothing was too much trouble - from the expert advice in choosing the correct windows to keeping us updated with any delays (at the height of lockdown). The team were amazing - arriving bang on time every morning and clearing up at the end of each day. I would have no hesitation in recommending Gavin and Wright. Our windows look great and it feels like living in a new house. Thanks again Joe and team
Mary in East Renfrewshire Council Posted on 15/04/2022 , work completed 12/02/2022
The trader replied (on 25/03/2023)
Your review is very appreciated . Kind regards G&W Ltd
Excellent service
Customer Service
Quality
Value
I had a front door fitted. From first visit the service was excellent. The work was completed earlier than I expected and the men fitting the door were very pleasant and left no mess behind them.
Customer in Glasgow City Posted on 06/04/2022 , work completed 30/03/2022
The trader replied (on 25/03/2023)
Your review is very much appreciated Many thanks G&W Ltd
Front door installation
Customer Service
Quality
Value
I had used Gavin and Wright previously in my house, therefore I knew I didn’t need to search for another installer to fit the front door on my sons flat. The products they use are excellent and the workmanship is great, always clean up everything after they have finished. Obviously due to shortages throughout the building trade, it took slightly longer than expected but Joe kept me in the loop at all times. I would therefore thoroughly recommend this company and if needed I would use again.
Iain in South Lanarkshire Posted on 06/04/2022 , work completed 01/03/2022
The trader replied (on 25/03/2023)
Your kind review is much appreciated As alway pleasure doing business with you. Kind Rgds G&W Ltd
Professional, courteous service.
Customer Service
Quality
Value
Joe and his team at Gavin and Wright have installed double glazing for us in three properties over the last ten years. Each time we have received professional and courteous service from the first phone call to enquire through to the installation. For the first installation we got competitive quotes but since then I know that I will receive a fair quote for the work. Joe is excellent at guiding and advising you where there are choices to be made. The team that has installed the windows on each occasion has been very professional and you wouldn't know they had been in as there is no dust or debris left afterwards. I am very happy with my windows and I am very happy with Gavin and Wright.
Anne in East Renfrewshire Council Posted on 09/12/2021 , work completed 11/11/2020
The trader replied (on 25/03/2023)
Thanks again for your business It’s always a pleasure to work with you Your review is very much appreciated Rgds G&W Ltd
Double Glazing Installation
Customer Service
Quality
Value
This is second time we have used this company and on both occasions, Joe and his team did a first-class job from the planning phase through to the installation phase. Would highly recommend this company.
Customer in Glasgow City Posted on 02/12/2021 , work completed 29/11/2021
The trader replied (on 24/12/2021)
Thanks for taking the time to leave your review and positive comments Always a pleasure to work with you and thanks again for your business Kindest regards G&W Ltd
New sash windows
Customer Service
Quality
Value
Joe and the team at Gavin & Wright were professional from our very first contact, right through to the final fitting. We benefitted greatly from Joe’s experience when specifying the windows and put a great deal of trust in him - we were not disappointed in the end result. Can’t recommend them enough.
Customer in East Renfrewshire Council Posted on 26/11/2021 , work completed 10/11/2021
The trader replied (on 24/12/2021)
Many thanks for your kind comments Yes we will always do our best to advise though at the end of the day it’s always the customers choice You certainly made the right choice, your windows look stunning ! Kind regards G&W Ltd
excellent service
Customer Service
Quality
Value
This is the second time we have replaced our windows and doors. The quality and workmanship this time is so superior to the last company. You deal directly with the company owner for the measuring, price and good guidance. The fitters were careful, courteous, and professional. When they left you would not know they had just been. Our house feels and looks so much better. Gavin & Wright were recommended to us and we recommend them on.
Customer in South Lanarkshire Posted on 25/11/2021 , work completed 01/11/2021
The trader replied (on 24/12/2021)
Many thanks for your kind comments We are pleased your delighted with your new windows and doors Kind regards G&W Ltd
Good work , tidy and precise.
Customer Service
Quality
Value
Very satisfied with the end result and the work of the fitters , had one small snag which was quickly sorted out to everybody’s satisfaction.
Customer in Glasgow City Posted on 25/11/2021 , work completed 16/11/2021
The trader replied (on 24/12/2021)
Thank you for taking the time to post your review . Much appreciated Regards G&W Ltd
Excellent all round
Customer Service
Quality
Value
I would highly recommend Gavin and Wright to anyone looking for replacement windows, especially in a more traditional property. The windows look beautiful and are completely in keeping with the look of our street. I would like to especially highlight the exceptional workmanship of the fitting team. They were tidy, courteous and hardworking. Despite being in our home for two days, they worked away with minimal disruption. The finish on the windows is first class too. Thank you so much.
Customer in East Renfrewshire Council Posted on 28/07/2021 , work completed 07/07/2021
The trader replied (on 24/12/2021)
Thank you for your kind comments , pleasure to work for you Kind regards G&W Ltd
Dormer widow replacement
Customer Service
Quality
Value
Fair price, courteous and professional service. Long wait due to COVID restrictions and supply problems but this was understandable. Good quality and attractive double glazed dormer window.
Customer in East Renfrewshire Council Posted on 30/06/2021 , work completed 23/06/2021
The trader replied (on 08/07/2021)
Hi Thanks for your kind comments and also your patience through these covid times Kind regards G&W
Great new windows
Customer Service
Quality
Value
Really pleased with new windows and door, Joe was really helpful with the replacement door which is such a massive improvement on what we had. The window installation team, Eddie and William, were lovely which is important when spending two days in your house. The were professional, polite, hard working and conscientious, they even put my blinds back up after the installation was complete. I would definitely recommend Gavin & Wright Windows to friends and family as they do a professional job at a reasonable price.
Clare in Glasgow City Posted on 23/06/2021 , work completed 19/10/2020
The trader replied (on 08/07/2021)
Thank you for your review it was a pleasure working for you Regards G&W Ltd
Storm Doors
Customer Service
Quality
Value
Joe and his team did a first class job installing my new storm doors. I was delighted with the product and quality of the service. The work was done on time and to budget. The team couldn't have been more helpful. Gavin & Wright fitted my windows over twenty years ago and I've never had a problem with them since. They did such a great job many of my friends and neighbours have used them too on my recommendation. I need a new front door soon and won't be looking anywhere else for it. Great business to deal with!
Customer in Glasgow City Posted on 19/05/2021 , work completed 05/05/2021
The trader replied (on 08/07/2021)
Thank for your review it was a pleasure to do business and will be in touch soon Regards JW Gavin & Wright
Excellent quality and workmanship
Customer Service
Quality
Value
Very pleased with quality and fitting of new double glazed windows throughout house. Installation team were professional, efficient and courteous. Process was well managed despite Covid problems and work done to timetable. Also very happy with quality of stained glass replication.
David in East Renfrewshire Council Posted on 10/05/2021 , work completed 05/10/2020
The trader replied (on 08/07/2021)
Hi Thank your posting your review and also for your business Kind regards G&W Ltd
Great Windows and Door
Customer Service
Quality
Value
Joe and the guys were excellent, the pandemic and lockdowns created long delays but Joe was very good at keeping us informed and up to date with the restrictions. When the guys were allowed into the house they were very respectful and socially distanced as much as possible. The guys went out of their way to save some of the trim from our original windows and managed to keep the new installation in the character of the original window. Really please about this and would highly recommend them in the future.
Customer in Glasgow City Posted on 08/05/2021 , work completed 27/04/2021
The trader replied (on 08/07/2021)
Hi Your review is most welcome , we appreciated your patience through two lockdowns. Your window install looks fantastic and was well thought out by yourself instructing us to keep the original character of the windows past Kind regards G&W Ltd
Windows and Door Replacement
Customer Service
Quality
Value
Joe from Gavin and Wright was helpful and professional throughout the whole process from choosing to installation. His team of fitters arrived on time, were hardworking, friendly and tidied up each day when finished. This was even more impressive as this all took place during Covid restrictions. We have no hesitation in recommending Gavin and Wright.
Customer in Renfrewshire Posted on 29/12/2020 , work completed 02/12/2020
The trader replied (on 08/07/2021)
Many thanks for your kind review Regards G&W Ltd
New Back Door
Customer Service
Quality
Value
Very pleased with the quality of the door and the quality of work by the fitters. Competitively priced.
Customer in East Renfrewshire Council Posted on 17/12/2020 , work completed 11/12/2020
The trader replied (on 08/07/2021)
Thank you for your review Kind regards G&W Ltd
Professional job from ordering to fitting
Customer Service
Quality
Value
Had a new composite door fitted. Very pleased with the quality, price and standard of workmanship from Joe Wright and his fitters. This is the second job they have done for me and I would highly recommend them.
Customer in East Dunbartonshire Council Posted on 09/10/2020 , work completed 03/09/2020
The trader replied (on 08/07/2021)
Always a pleasure to work for you Kind regards G&W Ltd
New back door
Customer Service
Quality
Value
Good experience given that I ordered pre-lockdown but they kept in touch and gave plenty of notice when coming to install. Good workmen, clean install, opens and closes like a charm. Time will tell how well the door will last but the process was good.
Customer in Renfrewshire Posted on 06/10/2020 , work completed 03/09/2020
The trader replied (on 09/07/2021)
Many thanks for reviewing Regards G&W
Great service!
Customer Service
Quality
Value
Had an issue with my window which was installed 4 years ago (no fault of Gavin & Wright). Joe responded straight away and was out fixing my window within the hour, despite him having lots of work on. Obviously a company who care about their customers, even 4 years on. Great service!
Customer in South Lanarkshire Posted on 30/09/2020 , work completed 30/09/2020
The trader replied (on 09/07/2021)
Thank you for your review was a pleasure working for you Regards G&W ltd
Beautiful Door
Customer Service
Quality
Value
Excellent service and attention to detail. The door was fitted perfectly by two competent Joiners. The door is beautiful and we are more than happy to endorse Joe Wright and his Company Gavin & Wright Windows and Doors.
Customer in Renfrewshire Posted on 16/09/2020 , work completed 12/08/2020
The trader replied (on 09/07/2021)
Many thanks for your kind review Regards G&W ltd
Well done Joe and your team.
Customer Service
Quality
Value
New front door with 2 side windows supplied and fitted, this job has been expertly handled from start to finish and the end result is superb.
Alex & Gina Posted on 17/07/2020 , work completed 20/03/2020
The trader replied (on 09/07/2021)
Thanks for your kind comments Kind regards G&W ltd
Value for money
Customer Service
Quality
Value
Great job done by a professional company. Would definitely recommend Joe and his team.
Brian and Carol in Glasgow City Posted on 26/03/2020 , work completed 31/01/2020
The trader replied (on 09/07/2021)
Many thanks for taking the time to post your positive review Much appreciated G&W ltd
Excellent job
Customer Service
Quality
Value
Gavin & Wright fitted a composite door and four windows for us. We are delighted with the work done, and are happy to recommend G&W. Joe Wright was helpful and efficient and the fitters were professional and courteous. It was a long wait from the order being placed to the installation, but we had been advised of that when we placed the order. It says it all that we have now ordered another four windows from Gavin & Wright.
Customer in Glasgow City Posted on 20/02/2020 , work completed 16/01/2020
The trader replied (on 21/02/2020)
Hi Thanks for your kind review . Your products look great in Anthracite Grey to match the existing doors on your new extension also the new style Front composite door you decided on looks amazing Great choice !
9 windows
Customer Service
Quality
Value
Replaced 9 wooden windows in a ground floor flat with new PVC ones. Small deposit at time of order. Windows delivered on expected date. Expertly fitted by their in house team of joiners. Look fabulous and reasonably priced. Second job they have done over the past three years and will use them again. 😄
Customer in East Renfrewshire Council Posted on 07/02/2020 , work completed 22/01/2020
The trader replied (on 21/02/2020)
It’s been a pleasure workIng for you on both occasions and really appreciate the recommendation to your family whom I attended to just last week Kind regards JW
Great service from start to finish
Customer Service
Quality
Value
Joe at Gavin & Wright was a great help firstly with helping us decide on the style and finish of windows and then getting it all organised at a great price. We talked to a few different window companies but Gavin & Wright were best in terms of service and price. Windows were installed quickly and look great and the workers were all friendly and tidied up after themselves leaving no mess. Would have no hesitation recommending this firm to others.
Customer in East Renfrewshire Council Posted on 07/02/2020 , work completed 29/01/2020
The trader replied (on 21/02/2020)
Hi Was a pleasure to help and to complete the work to your request . I’ll pass your kind comments to the installers
Fantastic Job
Customer Service
Quality
Value
Gavin and Wright replaced 11 Windows and fitted 2 Composite doors for me and I can't recommend them highly enough. The work was done to a very high standard including 2 windows which were very awkward to access as they were next to a boiler and a shower cabinet. Nothing was too much bother for the fitters who were very professional and helpful. Thanks to Joe Wright and the fitters for doing such a fantastic job.
Linda in Cambuslang Posted on 21/10/2019 , work completed 16/10/2019
The trader replied (on 21/02/2020)
Thank you very much for your kind review , much appreciated
Very happy with work
Customer Service
Quality
Value
Our Windows and door were fitted within 2 days, to a very good standard. Joe Wright was very helpful to us in choosing the Windows and door,no pressure. All the workers were very good and tidy. I would highly recommend them. Thank You Joe
Customer in Posted on 18/07/2019 , work completed 04/07/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/08/2019)
Thanks for the review I will pass you comments to the install team. Much appreciated.
A perfect job
Customer Service
Quality
Value
Gavin & Wright replaced our (13) double-glazed windows and 2 doors. Their quotation was very competitive - we checked carefully - and the result was perfect. The installation team were pleasant, friendly, efficient and tidy. Joe suggested some changes to our plans at the initial stage, based on his knowledge and experience, and we were pleased to adopt them all. We could not fault any aspect of the whole exercise and recommend this firm without reservation.
Customer in Glasgow City Posted on 12/07/2019 , work completed 17/05/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/08/2019)
Thank you... Your comments they are very much appreciated , was a pleasure doing business with you.
First class professional work
Customer Service
Quality
Value
I had my 6 front windows replaced with upvc double glazed noise cancelling glass. I live on a busy main road, the quality of the frame combined with noise cancelling glass has significantly reduced the level of noise. A 3 man team arrived promptly on the day scheduled and completed the work by late afternoon. They were courteous and displayed a professional approach to the work in hand.The standard of workmanship was excellent and they made sure all debris was cleared on completion. I highly recommend Gavin and Wright to anyone who wants a job well done and on time.
Mr Smith Posted on 12/07/2019 , work completed 12/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/08/2019)
Thank you Mr Smith for your kind comments . Much appreciated.
Amazing noise reducing windows!
Customer Service
Quality
Value
We live on a main road in Glasgow and had all the windows in our flat replaced to UPVC double glazing with noise cancelling glass. From quote through to installation the service was amazing. Even after we had to reschedule last minute due to an issue with the council permit G&W were accommodating and moved work round to fit us in two weeks later. The guys who came out to fit the windows did a great job and kept us updated on progress. They managed to get 9 tenement windows replaced in two days! Would recommend to anyone!
Customer in Glasgow City Posted on 18/06/2019 , work completed 31/05/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 05/07/2019)
Thank you for your kind review. We appreciated the permit being delayed was not your fault and it was no bother on this occasion to move dates. We are pleased your delighted with your new windows and being on a busy trunk road , it’s made the difference you were looking for as in significantly reducing outside traffic noise. It was a pleasure working for you.
Professional job
Customer Service
Quality
Value
Tradesman were courteous and very professional. Arrived on time each day and started straight away. Job carried out and completed to a very high standard. Cleaned up all debris and all old windows and doors taken away. Very satisfied with the work and professionalism of the company. Highly recommended.
Customer in East Renfrewshire Posted on 19/02/2019 , work completed 15/02/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 20/02/2019)
Your review is very much appreciated I’ll let the install team know.
Very impressed
Customer Service
Quality
Value
This is our second set of doors and windows from Gavin and Wright and we had no hesitation in calling them up. Joe and the team were very helpful from start to finish and I'm continually impressed with the quality of the windows and fitting. Makes the house look smart and are definitely warmer than the previous windows. Recommended to a friend and they now have new windows installed and will be back for more.
Craig8 Posted on 12/08/2018 , work completed 12/08/2018
A Which? Trusted Traders staff member replied on behalf of the trader (on 26/08/2018)
Thank you for your kind comments. It had been a pleasure working for you and I will be sure to have the install team read your review.
Very professional installation.
Customer Service
Quality
Value
Recommended by friends and family and not disappointed with the standard of work. They work to a high standard and leave no mess. Have used more than once and would highly recommend. Products they use are first-class, and in my case, large picture window, French doors, composite front door and sidelight.
David, Lanarkshire Posted on 06/12/2017 , work completed 06/12/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 27/01/2018)
Hi David Thank you for your kind comments. Joiners thought you were great to work for.
Highly recommended
Customer Service
Quality
Value
Highly efficient team of expert fitters, great product and service. I cannot recommend this company highly enough. We are so pleased with the result and appearance of our house achieved in 2 days from start to finish, with the team working non stop in torrential rain and wind. Our house is now noticeably warmer thanks to Joe Wright and all the guys !
Rhoda C Posted on 27/11/2017 , work completed 27/11/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 30/11/2017)
Thank you for your kind comments.. I will pass your review to the fitters who always appreciate some feedback.. Pleasure working fo you.
Prompt and professional
Customer Service
Quality
Value
Prompt, professional and friendly before, during and after installations.
James, Lanarkshire Posted on 13/11/2017 , work completed 13/11/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 26/08/2018)
Thank you.
Excellent, Professional job
Customer Service
Quality
Value
The measure up and fitting felt pretty effortless, made so easy. The windows were well installed and look lovely. The joiners completed quickly in one day, worked non stop, very polite and protect everything. Would not hesitate to use again. Thank you.
Emma, Lanarkshire Posted on 10/11/2017 , work completed 10/11/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 27/01/2018)
Hi Very kind of you to post your review Your sliding sash windows look fantastic. You made a good choice.
Excellent job
Customer Service
Quality
Value
Gavin & Wright Windows and Doors made an excellent job of fitting our new windows and door. The workmen were punctual, efficient, clean, tidy and courteous at all times. I would have no hesitation in recommending them.
Sandra, Lanarkshire Posted on 08/11/2017 , work completed 08/11/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 26/08/2018)
Thanks Pleasure to have worked for you.
Very happy
Customer Service
Quality
Value
We used Gavin and Wright a few years ago to replace some windows and were happy to use them to replace our front and back doors. Although there was a slight delay in dates, we were kept well informed. From initial consultation to fitting, we were happy with quality and value of their products and their customer care.
Which? Trusted Traders Consumer Posted on 20/10/2017 , work completed 20/10/2017
My review
Customer Service
Quality
Value
Actual work done, doors and windows. Good job done. Only thing I did not like was giving my email address. I nearly cancelled the job.
Which? Trusted Traders Consumer Posted on 16/10/2017 , work completed 16/10/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/11/2017)
Hi Thank you for your review your comments are most helpful. The only reason we asked for your email address is to simply enable us to register your insurance backed Ten year warranty. After speaking to you I'm glad you are reassured it wont be used for anything else I'm pleased you are happy with your windows and doors. Its been a pleasure doing business with you.
Excellent service
Customer Service
Quality
Value
Excellent service from consultation to fitting. Very happy with new windows & doors. I have no hesitation in recommending this company.
Which? Trusted Traders Consumer Posted on 30/09/2017 , work completed 30/09/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 13/11/2017)
Thank you so much for your kind comments. Very much appreciated.
My review
Customer Service
Quality
Value
Arrived on time & completed job on schedule. Tidied up on completion. Friendly & courteous workers. Would be happy to recommend them to friends.
Brendan, Lanarkshire Posted on 08/09/2017 , work completed 08/09/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/11/2017)
Thank you for your kind comments Pleasure working for you.
Brilliant workmanship
Customer Service
Quality
Value
Recent damaged door panel replaced and totally delighted with result. Work carried out efficiently, excellent quality materials used and not mess left . Would definitely use this company again in the future
Consumer Posted on 01/07/2017 , work completed 01/07/2017
A Which? Trusted Traders staff member replied on behalf of the trader (on 08/11/2017)
Thank you Your comments are much appreciated.
My new patio doors
Customer Service
Quality
Value
I have just had patio doors fitted, the fitters were very good, no mess left inside or out, would hardly know the wall was taken out, the doors are really nice and look solid, the fitters were on time, courteous, it is without hesitation I would recommend Gavin & Wright , I cannot thank Joe & the team enough. Maureen McMillan Deaconsbank.
Which? Trusted Traders Consumer Posted on 18/11/2016 , work completed 18/11/2016
A Which? Trusted Traders staff member replied on behalf of the trader (on 27/11/2017)
Hi Mrs McMillan Thank you for your kind comments We fitted windows and doors for you over 12 years ago and it was very good of you to come back to us for your French door after all that time. Pleasure working for you always.
Windows and doors
Customer Service
Quality
Value
What a great job! Arrived on time all done in two days and my house was left tidy. Had one snag with door lock but was adjusted and fixed the very next day after I informed them. Very happy.
Forrest Posted on 20/09/2016 , work completed 20/09/2016
GOOD JOB
Customer Service
Quality
Value
Glad I came across this company. Had sliding sash Windows installed. Very good all round Competent and clean workmen. Yes a very professional job from start to finish.
Forrest Posted on 26/01/2016 , work completed 26/01/2016
Excellent all round
Customer Service
Quality
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Gavin & Wright replaced two windows in my home. The replacements greatly improve the interior and experior profiles of the house. This firm has the best reputation and I am very pleased to add to it. The product is excellent, the workmanship too and rhe installation went smoothly. Well worth it. Hyndland, Glasgow
Hyndland, Glasgow Posted on 10/12/2015 , work completed 10/12/2015
Replacement Windows
Customer Service
Quality
Value
I used Gavin & Wright to replace 7 windows. They did not ask for a deposit and there was no hard sell. I've used them before at a different property and I would definitley recommend them.
Which? Trusted Traders Consumer Posted on 17/02/2015 , work completed 17/02/2015
High standard of work
Customer Service
Quality
Value
4 Sash windows were installed in my lounge, which is in a listed building. I thought they were excellent, punctual and personable.
Which? Trusted Traders Consumer Posted on 10/02/2015 , work completed 10/02/2015
Recommended
Customer Service
Quality
Value
The price was reasnolbe (for 8 new windows) and they were always on time. Throughout the work they took great care of my property.
Which? Trusted Traders Consumer Posted on 01/12/2014 , work completed 01/12/2014