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Trusted Traders

GCD Security (Locksmiths) Ltd

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4.6

13 Reviews

Opening Hours
Today - 09:00–12:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday 09:00–12:00
  • Sunday - Closed

About

We strive to provide security solutions to meet your individual requirements each and every time.

With over 100 years of combined experience in the security industry, the team here at GCD Security are more than qualified to help you with your security needs.

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Locksmiths

    • Access control
    • Comprehensive locksmith service
    • Emergency locksmith service
    • Masterkeyed systems
    • Safes
    • UPVC lock specialists
  • Alarm and security equipment installers

    • Access control
    • Alarm installation
    • CCTV installation
    • Door entry systems
    • Electric gates
    • Safe Installation
    • Security activities
  • Doors

    • UPVC doors
    • Timber doors

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.6
13 reviews
Customer Service
4.6
Quality
4.7
Value
4.6
Sort by
Full alarm system
Customer Service
Quality
Value
I have recently had a full alarm installation and I cannot recommend GCD Security enough. The installer was very polite, professional, tidy and helpful in explaining how the system works when he had finished the job. The costs involved were very reasonable considering the kit involved and a full days of work. A very happy customer!!
Customer in Buckinghamshire Posted on 25/02/2021 , work completed 24/02/2021
Excellent Service
Customer Service
Quality
Value
A highly recommended trader! They are clearly experts at what they do. In particular, Mike's expertise, conscientiousness and professionalism were most appreciated. I am extremely satisfied with the work he did, and am very pleased I contacted them.
Customer in Windsor and Maidenhead Posted on 24/02/2021 , work completed 24/02/2021
Fast and easy
Customer Service
Quality
Value
I had a long-standing problem involving the locks on my flat, finally got around to calling these guy who was very quick to come and fix it. I've had no problems with it since.
Customer in Reading Posted on 20/02/2021 , work completed 12/02/2021
CCTV and intruder alarm
Customer Service
Quality
Value
Which? Trusted Traders nails it yet again! I highly recommend GCD Security. Not having had either cctv or burglar alarm before I got a couple of quotes before making a decision. It became clear quite quickly that Paul from GCD really knew his stuff and also appeared to be a genuinely nice guy, having taken the time to fully answer all my questions. The installers, Bob and Ben, were here for a day and a half and we’re fantastic. Diligently wearing their face masks and putting on protective covers on their shoes every time they entered the house from outside. At the end, they explained thoroughly how the systems worked, and since then there have been a couple of very minor technical issues which Bob came back and sorted quickly. Very impressed and would not hesitate to recommend GCD.
Customer in Henley-On-Thames Posted on 20/01/2021 , work completed 15/12/2020
Highly Recommend
Customer Service
Quality
Value
Fantasic job, Neat and tidy, highly professional. Would use company again
Michael, Slough Posted on 14/01/2021 , work completed 04/01/2021
Superb alarm installation service from GCD Security
Customer Service
Quality
Value
Very pleased with the alarm installed by Paul’s GCD Security firm. The engineers were extremely professional and courteous and performed the work to a very high standard. The team arrived on time and stayed until my wife and I had been thoroughly briefed with how to use our alarm and app. They also tidied up after installing which was really appreciated. I would highly recommend GCD to anyone considering an alarm and several wireless PIR sensors. Many thanks!
Customer in Windsor and Maidenhead Posted on 03/12/2020 , work completed 03/12/2020
Extraordinarily diligent and conscientious
Customer Service
Quality
Value
Very happy with GCD - I found them to be trustworthy, responsible, professional, and excellent throughout. They supplied and installed: alarm, locks, cameras, PIR light. I chose their quote because it was so clear and covered all my needs and requests. They took the time to make absolutely certain that I am completely comfortable and confident with every aspect of my new security set up. And indeed I am. Extraordinarily diligent and conscientious. Highly recommended with many thanks.
Customer in Reading Posted on 01/11/2020 , work completed 28/10/2020
Concerning mistakes, and downright dishonesty
Customer Service
Quality
Value
We used GCD to install locks in our rented property - they were also tasked by our managing agent to service the alarm. a) Security bolts were installed with a screw that only protruded a few mm into the door. The bolts would have failed immediately during any break in attempt had we not noticed; b) Part of a door was broken by an engineer allowing it to blow freely on a windy day. The engineer can be seen looking at the damage done on our CCTV, however when questioning them about it they feigned ignorance; c) When replacing the locks, and without our permission, they threw an entire keychain in the bin, including keys that fitted other locks in the property; d) They failed to notice that the outside siren had failed entirely during an alarm service; f) Invoiced an incorrect total; g) There were issues with alarm sensors. GCD had the audacity to suggest their inability to fix them could have been our own doing as they saw the Installer menu had been accessed. This is despite the audit log clearly showing the menu was accessed after we reported issues on each and every occasion. GCD were offered to attend to verify this, but declined; h) They changed the alarm installer code from it's original setting, without our, the managing agents, or the landlords permission, and are currently refusing to supply it without us agreeing to sacrifice any warranty on their work. Their MD did attempt, and mostly resolve, issues (a) through (f). The remainder are still outstanding.
Customer in Windsor and Maidenhead Posted on 29/09/2020 , work completed 21/08/2020
The trader replied (on 04/12/2020)
Thank you for leaving your review, we take all feedback seriously and as you pointed out I personally have worked to resolve all the points raised. With regard to your last points and in respect to the alarm system which was not installed by GCD but by another company some 10 years ago, we were asked to resolve some issues with this alarm by your landlord and via the managing agent. The issues in question were intermittent faults, which our engineer believed to have resolved. However after a couple of days the fault seemed to have returned and after a few further site visits the issue had not been resolved. I then attended with the engineer and instructed him to replace a sensor and change the engineers access code as this had been used, according to the alarm log, when GCD Security had not been present. On carrying out these works, we than had no further issues with the Alarm system. The engineers code is designed for the installers use only and not the tenant as it has access to programming functions and could prevent the alarm from operating correctly if used by untrained persons. Changing of the engineers code was not an issue but we were not prepared to give you, end user the code, we were prepared to make alternative arrangements which were offered to the managing agent including three options to resolve the issue, but two of these options would have sacrificed the warranty on any works carried out on the alarm. At the request of the managing agents. Regards PH
CCTV installation and security lighting
Customer Service
Quality
Value
I could have obtained cheaper work but I'm convinced that I couldn't have bettered the quality of the work by GCD. I received excellent care and attention. The staff on-site were pleasant, helpful, and clearly very competent. The work was completed on time to the agreed price. They are not a here today, gone tomorrow organisation, so I am confident I will receive any ongoing support I need.
Customer in Wokingham Posted on 22/06/2020 , work completed 22/06/2020
Alarm and safe
Customer Service
Quality
Value
Really happy with the work - very reasonable with pricing, professional, friendly and efficient. I would highly recommend these guys and will certainly be using them again.
Customer in Windsor and Maidenhead Posted on 17/02/2020 , work completed 05/02/2020