Gearing Locksmiths Ltd

My front door mortise deadlock had been awkward to unlock for some time and, when one of the keys broke leaving us with just one working key, I knew it was time to finally sort it out. Matt responded very quickly to my initial email and, after I’d sent some photos of the lock, he knew exactly what was required and quickly followed it up with a very reasonable quote. After I’d agreed the work, Emma was helpful in fixing a time for the work to be carried out and Matt came out the next working day. He completed what was an unexpectedly awkward job extremely professionally and with the minimum of fuss. Highly recommended.

Have been having problems our back door not latching, but this morning it wouldn't lock at all. I called Matt at 9.30, and he was here by 11.30. Turns out it was a very simple fix that took him a couple of minutes, and he didn't charge - not even fuel! It's not the first time he's helped us out, but I wouldn't bother with anybody else now. He's our first choice.

Matt and Emma did a brilliant job. From initial phone call Matt identified the problem accurately then Emma booked job in for the next morning!! Phone call to let me know arrival time - spot on! Great job - all done super efficiently and all left clean and tidy. Thoroughly recommend.

Very easy to book an appointment with Matt, at a time which suited us. Matt found the fault and offered us a couple of products with different options. The new lock was fitted quickly, and he cut us two extra keys which we required. Explained the warranty and costs, took credit card which was useful, and Emma sent on an invoice late that day. Very easy to deal with and excellent service!

Very quick and easy to book an appointment through Emma. Matt fitted a new patio door lock and repaired the lock in a wooden door in record time and with no fuss. An extremely pleasant company to deal with.

We have used this company twice for repairs to external doors. Each time, we've been able to arrange an appointment really quickly, and have been kept updated on arrival time. Matt took time to explain what work needed to be done, what the options were and how much it would cost. We're really pleased we chose this company, as the work was carried out to a high standard and was guaranteed. We received a handwritten invoice on the day, and an electronic copy was emailed the following day. A friendly and professional company - highly recommended.

Excellent and friendly service. Great communication, fair pricing, and they really know their stuff. Fixed and serviced my front and back doors which now work better than they did before. Highly recommended.

I recently arranged for Gearing Locksmiths to come and look at a UPVC door that needed repairing. They arrived promptly and proceeded to talk me through the problem as they resolved it. They also explained how other locksmiths would have gone about it resulting in a much higher cost. Since I have come to know, like and trust them over the years via BNI, I have no doubt whatsoever that they were correcting the problem in the most appropriate manner, and for a fair price. They had to venture out to the van on multiple occasions but each time they came back in they removed their footwear, keeping my carpets clean. I was especially impressed by the perfectionist nature – they wouldn’t rest until the door was just right. Indeed, on their way out they couldn’t help but also straighten my front door. Matt is a true professional and a jovial fellow to boot. I will heartily recommend their services to friends and family and naturally will look no further for my own lock and UPVC needs. Thank you very much.

We recently had cause to have two extra keys cut for our newly installed front door. I duly contacted local locksmiths who informed me the cost of £35 for each key (Ultion keys are apparently quite specialist as a code is needed in order to cut replicas). Shocked at the price, I contacted Matt at Gearing Locksmiths. Within a day the two keys were ready to collect and at a massively reduced price to. the original quote. Communication was prompt and concise, and Matt and Emma's attitude are constantly professional and courteous. I would thoroughly recommend Gearing Locksmiths in future.

Matt and the team at Gearing Locksmiths looked after us so well. They did a few things for the house we just moved into. They called and texted us with regular updates about when things would arrive and when they could do the work. The work itself was brilliant, everything works perfectly.