Endorsed by Which?

Gearing Locksmiths Ltd

5.0

123 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Mar 2020
Apr 2019

About

Matt Gearing is a fully qualified professional locksmith and UPVC repair specialist. Accredited by the National Awarding body the NCFE, he completed his Locksmith training after serving 25 years colour Service in Her Majesty’s Armed Forces. With many years of experience in the field of security he now provides a professional Locksmith service and advises domestic and commercial customers on their security needs, ensuring their property is secure as it can be.
Gearing Locksmiths aim to provide Excellence in Customer Service. Dedicated to providing a full range of Locksmith services including a 24 hour Emergency Call Out and specialising in UPVC door and window repair, including multi point locking systems.
Based in Baldock, Gearing Locksmiths is a genuine local independent locksmith who cover a wide area of Hertfordshire and Bedfordshire.
Gearing Locksmiths provide a clean, thorough and professional service, we endeavour not to be beaten on price and guarantee all our work.

What we do

  • Locksmiths

    • Emergency locksmith service
    • Comprehensive locksmith service
    • Masterkeyed systems
    • Safes
    • UPVC lock specialists
  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
  • More Services

    • upvc repair specialist
    • door repair
    • replacement glass unit

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
123 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Keys Needed
Customer Service
Quality
Value
We recently had cause to have two extra keys cut for our newly installed front door. I duly contacted local locksmiths who informed me the cost of £35 for each key (Ultion keys are apparently quite specialist as a code is needed in order to cut replicas). Shocked at the price, I contacted Matt at Gearing Locksmiths. Within a day the two keys were ready to collect and at a massively reduced price to. the original quote. Communication was prompt and concise, and Matt and Emma's attitude are constantly professional and courteous. I would thoroughly recommend Gearing Locksmiths in future.
Customer in Hertfordshire Posted on 16/06/2022 , work completed 24/05/2022
Great work and communication
Customer Service
Quality
Value
Matt and the team at Gearing Locksmiths looked after us so well. They did a few things for the house we just moved into. They called and texted us with regular updates about when things would arrive and when they could do the work. The work itself was brilliant, everything works perfectly.
Tim in Hertfordshire Posted on 16/06/2022 , work completed 09/06/2022
Fantastic service
Customer Service
Quality
Value
I called Gearings out to replace the locks on my recently purchased property. They came out the same day on the time they had arranged with me and were quick and tidy working. I would one hundred percent recommend this company.
Diane in Cambridgeshire Posted on 20/05/2022 , work completed 19/05/2022
Lock cylinder replacement
Customer Service
Quality
Value
Matt and his apprentice were both very helpful and friendly. He explained about how the lock would work and step by step procedure. They were both professional and I would not hesitate to use them again.
Customer in Hertfordshire Posted on 12/05/2022 , work completed 11/05/2022
Fast, excellent service
Customer Service
Quality
Value
Second time I've used Gearing Locksmiths and would not hesitate to recommend them to anyone. Call answered immediately with friendly Emma taking my details, and advised that Matt was local to me that afternoon and would try to pop in in the afternoon. Sure enough just after noon Matt called to say he'd be fifteen minutes, fifteen minutes later he arrived and got my door open and replaced the gear mechanism. Friendly, polite and efficient. Everything you want. Thank you.
Neil in Hertfordshire Posted on 03/05/2022 , work completed 03/05/2022
Exceeding expectations !
Customer Service
Quality
Value
Extremely pleased with service from start to finish. Prompt return of call to my enquiry. Appt booked within 24 hours Informative and helpful email prior to appt, detailing what we’d discussed. Call prior to turning up. Professional and friendly service. Cost less than estimate. Follow up email 24 hours after service. This company offers exceptional service. Hugely pleased all round. Thank you!
Customer in Central Bedfordshire Posted on 06/04/2022 , work completed 04/04/2022
The trader replied (on 07/04/2022)
Thank you for Your kind review, We are glad you were pleased with our service.
Fab job responded extremely quickly
Customer Service
Quality
Value
Really great service! Responded really quickly. Good communication from start to finish. Explained all possible costs upfront. Friendly fitter.
Customer in Central Bedfordshire Posted on 08/12/2021 , work completed 06/12/2021
The trader replied (on 07/04/2022)
Thank you so much for your kind review
Honest and reliable local family firm
Customer Service
Quality
Value
We have used Gearings on several occasions now and have always been impressed by their work and the fact that they always return a call and arrive when they say they will. We have had damaged double glazing units replaced, a stuck window unjammed, a UPVC front door- hanging off its hinges- got a new lease of life and now works like new. We asked for a quote on a recent piece of work, which they did but they also advised that it would be better to replace rather than repair. Gearings couldn’t do the replacement work but suggested several firms that could. In the current world where it’s difficult to find a reliable tradesperson who will turn up, Gearings are a refreshing change and so are very highly recommended.
Customer in Hertfordshire Posted on 02/12/2021 , work completed 18/11/2021
Excellent work
Customer Service
Quality
Value
Matt attended in order to replace a broken double glazed unit. The work was completed on a date agreed to a high standard. I would highly recommend using him in future.
Customer in Hertfordshire Posted on 25/11/2021 , work completed 25/11/2021
Fast response, great service
Customer Service
Quality
Value
Matt was able to come out on short notice to change the lock on our back door. The mechanism had shattered and we were unable to turn the key! He was very upfront about the problem and gave us a few options for solutions along with very clear facts and transparent pricing. We didn't feel pressured to go with an expensive option and Matt ensured we were getting the best option to suit our needs and budget. The service was quick and he quality tested the work before leaving. Unfortunately, because of the age and quality of our door, it is likely to break again but Matt gave us some warning signs to look for & told us to give him a call as soon as we notice and he'll come back and help us out. 10/10 service, reasonably priced and very skilled! Would highly recommend Gearing Locksmiths.
Customer in Central Bedfordshire Posted on 23/11/2021 , work completed 21/10/2021
Issue resolved very quickly, friendly and professional service
Customer Service
Quality
Value
I had a seized up front door lock which Matt was able to open very quickly, and get the lock working much more smoothly than it had before in a relatively short time, without having to replace any parts. He arrived within 30 minutes of my first phone call, and was leaving having resolved the issue within 30 minutes of turning up. Very happy with the service overall, would highly recommend.
Customer in Hertfordshire Posted on 20/10/2021 , work completed 20/10/2021
Totally professional service
Customer Service
Quality
Value
Having not used the Which trusted trader to find a locksmith the day before, when I had a terrible experience with a locksmith found via a general web site search, I used Which and found Gearing Locksmiths. Matt Gearing could not have been more helpful, agreeing to come out the following morning to repair the lock which had been damaged during the previous days visit. He arrived on time and was totally professional. Took the lock apart and repaired the damage. Lock is now working and instead of the £650 I had been quoted by the previous locksmith and I saved myself £600. I could not recommend Matt highly enough. Any absolutely genuine tradesman
Julian in Hertfordshire Posted on 15/09/2021 , work completed 15/09/2021
Thoroughly professional locksmith
Customer Service
Quality
Value
I had a patio door which was impossible to open (for me) from either inside or out. Initial communication by email was both prompt and clear. Matty arrived at the agreed time, was friendly and inspired confidence. Within a very few seconds, the door was open and the problem diagnosed, explained, and the cost (which seemed reasonable) immediately provided. The necessary mechanism was collected and installed within the hour. The guarantee was clearly explained and I have no doubt that it would be honoured in the unlikely event of any problems. Totally satisfied.
Customer in Hertfordshire Posted on 19/08/2021 , work completed 18/08/2021
The trader replied (on 20/08/2021)
Thank you for your very kind review, we are glad you were pleased with the service. Kind Regards Gearing Locksmiths
Superb Service
Customer Service
Quality
Value
I had a problem with a broken Upvc window locking mechanism that was no longer available. Having tried numerous other companies I was recommended Matt and I’m glad I was. My initial contact was with Emma who helped me every step of the way in sourcing a replacement and making an appointment for Matt to fit it. It was far from a straight forward fit but Matt was superb and finding a solution and I now have a perfect window again. Couldn’t recommend them more and will not hesitate to use again if I have the need.
Mark in Central Bedfordshire Posted on 11/08/2021 , work completed 10/08/2021
The trader replied (on 20/08/2021)
Thank you for your kind review. We are glad to have been of service. Kind Regards Matt & Emma Gearing locksmiths
Excellent service
Customer Service
Quality
Value
Once again Gearing locksmiths provide a first class service. Excellent advice and follow through to a perfect solution to my needs. Thank you for an excellent service and will always recommend you.
Paul in Central Bedfordshire Posted on 09/08/2021 , work completed 04/08/2021
Great service, would 100% recommend
Customer Service
Quality
Value
I called after our patio door lock stopped working. It was late on a Tuesday night but Matt got to us very quickly and fixed the issue straight away. Great service, great value, very professional and would recommend 100%.
Customer in Hertfordshire Posted on 01/07/2021 , work completed 01/06/2021
The trader replied (on 02/07/2021)
Thank you for your kind review, we were happy we were able to help.
Fast, friendly and knowledgeable
Customer Service
Quality
Value
Booked an appointment to change the locks on our new house. Arrived promptly and despite a large amount of work needed (eight locks) was able to complete the entire job on the spot. Provided sensible advice on the best locks to use and gave discounts given the amount of work. Installed two higher-spec locks because the cheaper options weren’t in the van. Cut additional keys on site. All-round excellent service and friendly too. Will use them again without thinking and would highly recommend them to anyone. Easily understandable why only 5* reviews!
Customer in Letchworth Garden City Posted on 19/06/2021 , work completed 19/06/2021
The trader replied (on 21/06/2021)
Thank you for your kind review, we were happy to be of service and pleased we could get it all done in one morning for you.
A breath of fresh air
Customer Service
Quality
Value
Used Matt last year to solve a seized front door lock which he did very promptly during early lockdown. I promised him I would call him back to upgrade my other external locks which are all over 30 years old. He visited this morning, checked and oiled all locks and advised although they are old they are all still in perfect working and he felt it wasn't necessary to upgrade as they are as secure as current locks. He made a small charge for the oil. What a delight to find such an honest trader who didn't see an opportunity to make money from me. Apart from anything else he is a very friendly and amiable person to have in the house.
Colin in Hertfordshire Posted on 15/06/2021 , work completed 15/06/2021
Excellent service
Customer Service
Quality
Value
Had a faulty door lock. Rang and received same day service. Matt was very helpful when I rang to book. I felt reassured he knew what the fault was. The job itself was quick as stated and for the price quoted. Felt I had received great customer service. I highly recommend Gearing Locksmiths and have recommended them to my family. Always good to find a trader you can trust.
Bev in Hertfordshire Posted on 19/05/2021 , work completed 18/05/2021
Returning customer
Customer Service
Quality
Value
More than happy to call Emma and Matt again, this time to deal with a jammed locking mechanism on French windows. Efficient and friendly. Excellent service, and Covid-safe. Thank you, Team!
Jean in Hertfordshire Posted on 01/05/2021 , work completed 28/04/2021
Knowledgeable, Efficient, Fast Friendly Service
Customer Service
Quality
Value
I couldn't lock my UVPC front door from either the inside or the outside. The key would insert and turn but not be able to fully lock the door. Having used them in the past and finding them very professional I phoned Gearing Locksmiths and spoke to Emma. After explaining the problem Emma diagnosed a blown barrel, gave me a price and said that Matt would be round later on that afternoon. Matt turned up after about an hour, much earlier than expected. On inspection Matt confirmed that the barrel had blown and proceded to change the barrel. Matt supplied us with new keys. I was very relieved that the problem had been resolved both quickly and efficiently. Thank you Matt and Emma. I will certainly use them again in the future - Gearing Locksmiths will be my first port of call.
Richard in Hertfordshire Posted on 07/04/2021 , work completed 06/04/2021
Fast and efficient
Customer Service
Quality
Value
Matt arrived within 15 minutes if calling him out. Great work for a great price. Very friendly would definitely recommend.
Grant in Central Bedfordshire Posted on 11/02/2021 , work completed 11/02/2021
Trustworthy, Excellent Service and Fast Response
Customer Service
Quality
Value
Gearing Locksmiths provided me with additional keys for my property and improved the original! They responded to my request within the hour and arrived to carry out the work by lunchtime the same day. Super fast! They showed such consideration, I was very grateful. Even for a small job they went the extra mile. It was worrying, especially in Lockdown to have nobody nearby with a spare key and their compassionate and swift response allayed my fears. Thank you very much Matt and Emma, wonderful people and an excellent service!
Customer in Central Bedfordshire Posted on 26/01/2021 , work completed 20/01/2021
Excellent service and immediate response
Customer Service
Quality
Value
When my tenant locked herself out of the house and contacted me in distress I called Gearing Locksmiths who instantly came to her help even juggling a family appointment to help. Their response time was incredibly fast and even managed to get her back in the house without having to change the locks. This is the second time we have used Gearing Locksmiths and will not hesitate to do so in the future. Highly recommended and highly professional service.
Customer in Hertfordshire Posted on 14/12/2020 , work completed 14/12/2020
First Class
Customer Service
Quality
Value
Needed an adaptation to a front door locking mechanism. Matt attended next morning - quickly assessed what was needed, gave a fair price and completed the job within half hour. Great result and lovely people to do business with. I'll have no hesitation in using Gearings Locksmiths again.
Customer in Hertfordshire Posted on 03/11/2020 , work completed 03/11/2020