Gearing Locksmiths Ltd

Following a call back from Matt an agreed time was made to visit the property. Matt called prior as agreed, and arrived promptly. He carried out the work swiftly , talking through my options. Really good value with friendly service. Would highly recommend.

Our six-year-old house was fitted with a premium lock (Ultion) which had caused problems in most of our neighbours' houses, so we asked Matt to fit a replacement as a precaution against possible future failure. Replacement locks from the same manufacturer also appeared to have problems and Matt visited three times in all to make sure a lock was fitted in which he had confidence. Matt's service is prompt, reliable, and inspired confidence, while his costs seemed very reasonable. Unconditionally recommended.

Called Matt, advising of lock issue. Matt was very helpful and an appointment was made for the following day. He arrived promptly and quickly rectified the issue. There were no additional costs to the price that was quoted. Matt was friendly, polite and very knowledgeable. Very pleased with the service and would happily recommend.

Matt came to fix a door lock where the key wouldn’t turn. Unfortunately this wasn’t straightforward as the system was very old. It couldn’t be replaced but he worked out a solution where the door could be locked thus securing our property. Nice friendly guy, who I would recommend.

My call on a Saturday morning was answered promptly and an appointment made for the following Monday. The problem was a UPVC door with multi-point locking that suddenly would not engage properly and could not be locked. Matt's professional approach meant he could make the right adjustments to allow the locking mechanism to engage and lock. In the same visit he also noticed that the front door needed adjustment which he was also happy to deal with. Matt had a customer friendly approach and was willing to explain how he was correcting the alignment on each door.

A pleasure to leave a review for Matt and Emma. Repaired my mothers front door - immediate response, honest advice and very fair charges. Highly recommended.

Excellent service from Emma in the office and Matt who replaced my broken front door lock. No call-out fee, I was told the likely cost up front, based on my description of the problem. Problem was diagnosed and the lock replaced very quickly.

Once again, Matt came to our rescue almost immediately following a problem locking our door, which I made worse by fiddling with it onr afternoon. He came promptly the next morning, identified the problem amd replaced the faulty/broken handles. He checked the multipoint locking mechanism, and it was ok, so all we had to pay for was the handle set. It was a good job, done quickly, and for a fair price. I'll use Matt again and recommend him to anyone without hesitation....

My front door mortise deadlock had been awkward to unlock for some time and, when one of the keys broke leaving us with just one working key, I knew it was time to finally sort it out. Matt responded very quickly to my initial email and, after I’d sent some photos of the lock, he knew exactly what was required and quickly followed it up with a very reasonable quote. After I’d agreed the work, Emma was helpful in fixing a time for the work to be carried out and Matt came out the next working day. He completed what was an unexpectedly awkward job extremely professionally and with the minimum of fuss. Highly recommended.

Have been having problems our back door not latching, but this morning it wouldn't lock at all. I called Matt at 9.30, and he was here by 11.30. Turns out it was a very simple fix that took him a couple of minutes, and he didn't charge - not even fuel! It's not the first time he's helped us out, but I wouldn't bother with anybody else now. He's our first choice.

Matt and Emma did a brilliant job. From initial phone call Matt identified the problem accurately then Emma booked job in for the next morning!! Phone call to let me know arrival time - spot on! Great job - all done super efficiently and all left clean and tidy. Thoroughly recommend.

Very easy to book an appointment with Matt, at a time which suited us. Matt found the fault and offered us a couple of products with different options. The new lock was fitted quickly, and he cut us two extra keys which we required. Explained the warranty and costs, took credit card which was useful, and Emma sent on an invoice late that day. Very easy to deal with and excellent service!

Very quick and easy to book an appointment through Emma. Matt fitted a new patio door lock and repaired the lock in a wooden door in record time and with no fuss. An extremely pleasant company to deal with.

We have used this company twice for repairs to external doors. Each time, we've been able to arrange an appointment really quickly, and have been kept updated on arrival time. Matt took time to explain what work needed to be done, what the options were and how much it would cost. We're really pleased we chose this company, as the work was carried out to a high standard and was guaranteed. We received a handwritten invoice on the day, and an electronic copy was emailed the following day. A friendly and professional company - highly recommended.

Excellent and friendly service. Great communication, fair pricing, and they really know their stuff. Fixed and serviced my front and back doors which now work better than they did before. Highly recommended.

I recently arranged for Gearing Locksmiths to come and look at a UPVC door that needed repairing. They arrived promptly and proceeded to talk me through the problem as they resolved it. They also explained how other locksmiths would have gone about it resulting in a much higher cost. Since I have come to know, like and trust them over the years via BNI, I have no doubt whatsoever that they were correcting the problem in the most appropriate manner, and for a fair price. They had to venture out to the van on multiple occasions but each time they came back in they removed their footwear, keeping my carpets clean. I was especially impressed by the perfectionist nature – they wouldn’t rest until the door was just right. Indeed, on their way out they couldn’t help but also straighten my front door. Matt is a true professional and a jovial fellow to boot. I will heartily recommend their services to friends and family and naturally will look no further for my own lock and UPVC needs. Thank you very much.

We recently had cause to have two extra keys cut for our newly installed front door. I duly contacted local locksmiths who informed me the cost of £35 for each key (Ultion keys are apparently quite specialist as a code is needed in order to cut replicas). Shocked at the price, I contacted Matt at Gearing Locksmiths. Within a day the two keys were ready to collect and at a massively reduced price to. the original quote. Communication was prompt and concise, and Matt and Emma's attitude are constantly professional and courteous. I would thoroughly recommend Gearing Locksmiths in future.

Matt and the team at Gearing Locksmiths looked after us so well. They did a few things for the house we just moved into. They called and texted us with regular updates about when things would arrive and when they could do the work. The work itself was brilliant, everything works perfectly.

I called Gearings out to replace the locks on my recently purchased property. They came out the same day on the time they had arranged with me and were quick and tidy working. I would one hundred percent recommend this company.

Matt and his apprentice were both very helpful and friendly. He explained about how the lock would work and step by step procedure. They were both professional and I would not hesitate to use them again.

Second time I've used Gearing Locksmiths and would not hesitate to recommend them to anyone. Call answered immediately with friendly Emma taking my details, and advised that Matt was local to me that afternoon and would try to pop in in the afternoon. Sure enough just after noon Matt called to say he'd be fifteen minutes, fifteen minutes later he arrived and got my door open and replaced the gear mechanism. Friendly, polite and efficient. Everything you want. Thank you.

Extremely pleased with service from start to finish. Prompt return of call to my enquiry. Appt booked within 24 hours Informative and helpful email prior to appt, detailing what we’d discussed. Call prior to turning up. Professional and friendly service. Cost less than estimate. Follow up email 24 hours after service. This company offers exceptional service. Hugely pleased all round. Thank you!

Really great service! Responded really quickly. Good communication from start to finish. Explained all possible costs upfront. Friendly fitter.

We have used Gearings on several occasions now and have always been impressed by their work and the fact that they always return a call and arrive when they say they will. We have had damaged double glazing units replaced, a stuck window unjammed, a UPVC front door- hanging off its hinges- got a new lease of life and now works like new. We asked for a quote on a recent piece of work, which they did but they also advised that it would be better to replace rather than repair. Gearings couldn’t do the replacement work but suggested several firms that could. In the current world where it’s difficult to find a reliable tradesperson who will turn up, Gearings are a refreshing change and so are very highly recommended.

Matt attended in order to replace a broken double glazed unit. The work was completed on a date agreed to a high standard. I would highly recommend using him in future.

Matt was able to come out on short notice to change the lock on our back door. The mechanism had shattered and we were unable to turn the key! He was very upfront about the problem and gave us a few options for solutions along with very clear facts and transparent pricing. We didn't feel pressured to go with an expensive option and Matt ensured we were getting the best option to suit our needs and budget. The service was quick and he quality tested the work before leaving. Unfortunately, because of the age and quality of our door, it is likely to break again but Matt gave us some warning signs to look for & told us to give him a call as soon as we notice and he'll come back and help us out. 10/10 service, reasonably priced and very skilled! Would highly recommend Gearing Locksmiths.

I had a seized up front door lock which Matt was able to open very quickly, and get the lock working much more smoothly than it had before in a relatively short time, without having to replace any parts. He arrived within 30 minutes of my first phone call, and was leaving having resolved the issue within 30 minutes of turning up. Very happy with the service overall, would highly recommend.

Having not used the Which trusted trader to find a locksmith the day before, when I had a terrible experience with a locksmith found via a general web site search, I used Which and found Gearing Locksmiths. Matt Gearing could not have been more helpful, agreeing to come out the following morning to repair the lock which had been damaged during the previous days visit. He arrived on time and was totally professional. Took the lock apart and repaired the damage. Lock is now working and instead of the £650 I had been quoted by the previous locksmith and I saved myself £600. I could not recommend Matt highly enough. Any absolutely genuine tradesman

I had a patio door which was impossible to open (for me) from either inside or out. Initial communication by email was both prompt and clear. Matty arrived at the agreed time, was friendly and inspired confidence. Within a very few seconds, the door was open and the problem diagnosed, explained, and the cost (which seemed reasonable) immediately provided. The necessary mechanism was collected and installed within the hour. The guarantee was clearly explained and I have no doubt that it would be honoured in the unlikely event of any problems. Totally satisfied.

I had a problem with a broken Upvc window locking mechanism that was no longer available. Having tried numerous other companies I was recommended Matt and I’m glad I was. My initial contact was with Emma who helped me every step of the way in sourcing a replacement and making an appointment for Matt to fit it. It was far from a straight forward fit but Matt was superb and finding a solution and I now have a perfect window again. Couldn’t recommend them more and will not hesitate to use again if I have the need.

Once again Gearing locksmiths provide a first class service. Excellent advice and follow through to a perfect solution to my needs. Thank you for an excellent service and will always recommend you.

I called after our patio door lock stopped working. It was late on a Tuesday night but Matt got to us very quickly and fixed the issue straight away. Great service, great value, very professional and would recommend 100%.

Booked an appointment to change the locks on our new house. Arrived promptly and despite a large amount of work needed (eight locks) was able to complete the entire job on the spot. Provided sensible advice on the best locks to use and gave discounts given the amount of work. Installed two higher-spec locks because the cheaper options weren’t in the van. Cut additional keys on site. All-round excellent service and friendly too. Will use them again without thinking and would highly recommend them to anyone. Easily understandable why only 5* reviews!

Used Matt last year to solve a seized front door lock which he did very promptly during early lockdown. I promised him I would call him back to upgrade my other external locks which are all over 30 years old. He visited this morning, checked and oiled all locks and advised although they are old they are all still in perfect working and he felt it wasn't necessary to upgrade as they are as secure as current locks. He made a small charge for the oil. What a delight to find such an honest trader who didn't see an opportunity to make money from me. Apart from anything else he is a very friendly and amiable person to have in the house.

Had a faulty door lock. Rang and received same day service. Matt was very helpful when I rang to book. I felt reassured he knew what the fault was. The job itself was quick as stated and for the price quoted. Felt I had received great customer service. I highly recommend Gearing Locksmiths and have recommended them to my family. Always good to find a trader you can trust.

More than happy to call Emma and Matt again, this time to deal with a jammed locking mechanism on French windows. Efficient and friendly. Excellent service, and Covid-safe. Thank you, Team!

I couldn't lock my UVPC front door from either the inside or the outside. The key would insert and turn but not be able to fully lock the door. Having used them in the past and finding them very professional I phoned Gearing Locksmiths and spoke to Emma. After explaining the problem Emma diagnosed a blown barrel, gave me a price and said that Matt would be round later on that afternoon. Matt turned up after about an hour, much earlier than expected. On inspection Matt confirmed that the barrel had blown and proceded to change the barrel. Matt supplied us with new keys. I was very relieved that the problem had been resolved both quickly and efficiently. Thank you Matt and Emma. I will certainly use them again in the future - Gearing Locksmiths will be my first port of call.

Matt arrived within 15 minutes if calling him out. Great work for a great price. Very friendly would definitely recommend.

Gearing Locksmiths provided me with additional keys for my property and improved the original! They responded to my request within the hour and arrived to carry out the work by lunchtime the same day. Super fast! They showed such consideration, I was very grateful. Even for a small job they went the extra mile. It was worrying, especially in Lockdown to have nobody nearby with a spare key and their compassionate and swift response allayed my fears. Thank you very much Matt and Emma, wonderful people and an excellent service!

When my tenant locked herself out of the house and contacted me in distress I called Gearing Locksmiths who instantly came to her help even juggling a family appointment to help. Their response time was incredibly fast and even managed to get her back in the house without having to change the locks. This is the second time we have used Gearing Locksmiths and will not hesitate to do so in the future. Highly recommended and highly professional service.

Needed an adaptation to a front door locking mechanism. Matt attended next morning - quickly assessed what was needed, gave a fair price and completed the job within half hour. Great result and lovely people to do business with. I'll have no hesitation in using Gearings Locksmiths again.

I try to use local businesses whenever possible and luckily found Gearing Locksmiths on a search this morning, a phone call and a few pictures of the door mid-morning and Matt arrived at lunchtime to fit a mortice deadlock for me. Brilliant service, no fuss, no mess, job done. My thanks to Matt and Emma for the super fast response, very much appreciated. I would recommend without any hesitation.

A refreshing change, one call and the job is sorted promptly, no chasing or begging needed and for a reasonable fee. Highly recommend.

Matt was very professional and did the job as directed. We would certainly recommend Gearings to anyone who needs this service.

Emma took our call and understood the problem straight away. Matt attended very promptly, let me back in the house and provided a solution to prevent it happening again. Very friendly and helpful service. Would definitely recommend and be happy to use again.

My garage door lock was not working, so I could not open it. Matt came the same day and freed it off, so that it is now working properly. Many thanks for fast, friendly and great value service. I would certainly use this company again.

I had a problem with the lock on my patio door. I called Matt, and he came within 15 minutes. He quickly sorted out the problem, replacing part of the locking mechanism, in double quick time. I was very happy with the work done. He was polite and efficient, and I certainly wouldn't hesitate in recommending him.

We lost the key for our garage and after searching the whole house i got in touch with Matt. He got back to me immediately, gave me a good price within minutes and came round within the hour. Nice guy, really friendly and professional, adhered to social distancing and did the job really quickly. Very impressed. Wouldn't hesitate to recommend Gearing Locksmiths to all.

To improve security, and also allow access in an emergency, we decided to have a new front door lock and key safe installed for my mother’s home. Matt was able to complete the work on the same day that we contacted Gearings, and we’re very pleased indeed with the result.

We received excellent service from Matt. He resolved an issue with our temperamental conservatory door lock. He was reassuring that if there might be further problems in future he was knowledgeable regarding what other options could be tried. Matt was polite and extremely helpful. Many thanks.

I wanted to use a local trader to fix a jammed garage personnel door and I spotted Gearing Locksmiths who are just down the road from me in Baldock. I put in a message via Trustedtraders and received a prompt call back within the hour. Matt came out the same day and gained entry to our garage, then changed out the broken mechanism and put lock in double time.

Matt helped us out with a faulty lock today. We have used his services in the past and always found him to be most helpful and professional

What a relief it is in this day and age to find a quality tradesman who can sort out a problem with quick and professional service. Matt changed our locks after the builders managed to loose the keys to the new doors, I am full of praise for Matt and Emma who sorted our problem with minimal drama, it’s good to know there are still reliable company’s out there to do the job properly and efficiently 😀thanks again.

Quick call and I was booked in the next day. Recently moved in, door didn’t lock properly. Door is old and will be replaced in future, but needed a repair to make secure until such times as it is replaced. Job was completed in good time, it was a little difficult due to door design, was given appropriate options for repair, and very satisfied with work carried out.

My partner and I had Matt out to do some work and we cannot be happier. We were able to book in quickly and the work was finished just as fast - one of the most hassle free processes I've had. On top of this Matt went above and beyond to answer any questions and help out as much as possible. Both Emma and Matt were professional and a pleasure to deal with. You will not regret using them.

Brilliant communications beforehand. Turned up on time. Problem with door lock turned out to be not as big as anticipated, and the resulting charge was very very reasonable (ie not based on a minimum call out). Estimate for the 'bigger' job if needed in future was much more reasonable than the estimate received from another locksmith. Friendly guy.

Excellent service! I had booked them for a repair for a balcony door handle but at late notice added a complete front door lock change. All handled very efficiently, no mess at all and no issues with the new keys. Would happily recommend

Matt was friendly and helpful when he came to fix our front door lock at seven in the evening. I really can't fault the work or his attitude, truly a pleasure to deal with, Matt really brightened up my day!

Having called them 4 times in the last few years and always had immediate response and first time fixes to locks, doors, windows... Very professional, reliable and excellent technical skills, and it's the little important things, like being greeted with a cheery smile and a handshake, that make them a great team.

My wife locked her keys in her car in a supermarket car park, Mr Gearing and his wife were superb at arranging and helping to get my wife access into her vehicle. Thanks very much for a brilliant service at very short notice.

Matt arrived to repair our back door which we had been unable to open for some time. Another window/door specialised had previously advised that the mechanism would need to be drilled out & then replaced in order to be able to open the door. Matt spent a considerable amount of time trying all other possible options to try an avoid this expense. Eventually his perseverance paid off and he gained access. He then found the fault & repaired good as new. Very professional, friendly and customer orientated. Will recommend him with out a doubt.

Matt carried out a security survey on my property and came back to fit two locks and repair a door handle. I was very pleased with the standard of work and Matt even tidied up afterwards. Both Matt and Emma were very friendly and professional and I would thoroughly recommend them.

Would definitely recommend Matt and Gearing Locksmiths. Matt gave us advice on how to make our new home secure. Efficient and knowledgeable, when he came back to fit the locks, he completed this and tidied up amazingly quickly. Reasonable prices and was happy to help us with the best advice instead of bumping up our bill unnecessarily. Will call him back if we need any further help from him.

I had a key stuck with a door open and the lock out - completely jammed and I couldn't close the door. I called Gearing Locksmiths and Matt was able to come straight away - he was here within half an hour of my call. He did a swift job which included replacing the lock at a very reasonable - a really pleasant guy. I found him on Trusted Traders - a site I thoroughly recommend to anybody looking for a trade - and his 5 stars are absolutely justified. It will be 5 stars from me too! Thank you Gearing Locksmiths.

Came out the morning I called and repaired a very old lock on an outside store door which had been tampered with. Took it off the door and mended it in his van, hammering bent brass parts back into shape. Lock cleaned and refitted back onto the door. Working really well. Inexpensive job, pleasant and courteous person.

He was quick to respond to the callout,he changed the barrel on the lock.l was satisfied with the price.He was very helpful and reassuring

Matt came out and changed all of our locks after we were burgled last week. Fast, sympathetic, professional service. Second time we have used them and we would highly recommend.

Matt arrived promptly and quickly opened my garage side door, whose lock had broken. He then advised on, and fitted, a replacement. Very competent and friendly professional. Would recommend his services to others.

Following burglaries in the local area, I contacted Gearing Locksmiths and Matt agreed to come and do a security survey to advise what I needed to do. I then booked him to come back and fit and fix some locks. Both Matt and Emma in the office were friendly, professional and wonderful. The work was done at a very reasonably price and quickly with no mess and no fuss! Would highly recommend Gearing Locksmiths!

Quickly removed snapped off key left in double glazed patio doors. No hesitation in recommending, clearly knows what he’s doing.

Great to have found a trustworthy local trader again through WHICH. Will have no hesitation in recommending Gearing Locksmiths. Matt was here in under 15 mins and very quickly gave us access to our house and our poor dog trapped inside. It was a delight to receive such great customer service from such a nice company. Good Luck Gearing Locksmiths. although you shouldn't need luck with your attitude.

My window lock had stuck with the window open just before I went on holiday, Matt came and sorted it quickly and efficiently. A very prompt, friendly and efficient service. I would definitely use again if the need arose.

It was quick to book an appointment with Matt and the work was done really well. Very happy and would recommend Gearing Locksmiths.

We contacted Gearings at the weekend regarding a non urgent job and by 9am Monday morning all was sorted. Great communication, friendly and professional and would certainly use again.

Can’t fault the service we had from Matt. Punctual, helpful, tidy, reassuring. Can’t recommend highly enough. Thanks very much!

Arrived within 30min of calling, was end of working day and we assumed that we were going to end up without being able to lock our door over night. Matt took time to explain options for locks and replaced the lock within 15min of arrival and gave us additional keys the next working day. Outstanding service.

Friendly, quick, very helpful. Excellent.

Gearing Locksmiths were fast and efficient. They were helpful and friendly and fixed the issue quickly and gave me some tips to extend the life of my door. Thank you

Excellent, friendly and efficient service by Matt. He mended a Chubb lock for a very reasonable price. I would recommend him and definitely use again.

This is my second time using Gearing Locksmiths, he even remembered my name from the first visit! Great experience from the first call, spoke to a lovely, friendly, polite lady who gave me a time, less than 24hrs for a non emergency, very impressed, on the day of my appointment Mr Gearing called to say he would be early, and if that was alright. He is a very knowledgeable, polite, friendly, efficient chap, and did the job for less than quoted. All round I am more than pleased with the complete service I received from this very slick professional outfit. Thank you so much.

This is the second time I've got Matt to unlock my door when I've locked myself out. Was so great the first time I remembered him when I needed help again. The office staff are really friendly and rung me back straight away to let me know how long I would be waiting. Less than 20 mins, as they are local. Would definitely recommend Matt and Gearing Locksmiths, really professional, kind and a good price. Hopefully I won't need to call them out again, but if I do need a locksmith again I will call straight away.

Matt was excellent: personable, professional and prompt. He calmly fixed the main problem and showed me what to do to prevent it reoccurring. He gave us options to fix the secondary issue and left us free to choose the best one from our point of view. Thoroughly recommended.

Matt arrived at our home within just a few minutes of calling him to fix our broken lock. He was extremely helpful, efficient and competitively priced and we will definitely be calling on his services in the future for more work around the house.

I've used Matt on numerous occasions for key cutting & door lock replacements, be it at home or for my own business. His knowledge & expertise is first class & I would trust his opinion with out hesitation. Will Pugh.

We had previously received very unsatisfactory work from another locksmith and Matt and the team restored my faith in locksmiths! They turned up ASAP, their work was first class, nothing is too much trouble and all is done with the minimum of fuss. Without hesitation, I will be recommending Gearing Locksmiths to all my family and professional contacts going forward for a superb quality service that can be totally trusted. Thank you.

I had Gearing Locksmiths come to my house to do a free security check and to advise on anything that could do with replacing or upgrading. Matt was on time, very thorough and knowledgeable. Luckily my house was all good but it's nice to be sure. There was no hard selling of all the newest or latest locks etc that I could have or even the changing of locks that were old but still had the kite mark and worked perfectly so why change them. I would and have recommended Gearing Locksmiths with confidence and had great feedback so would use again and always recommend when ever possible or asked for a recommendation for an expert in this field. Kind regards, Ryan Edwards

Arrived on time to assist with broken door lock - managed to open door in seconds and re-build the puzzle of a door lock quickly and efficiently. Whilst on site gave good security advice on old locks with no pressure to change/replace them just genuine helpfulness. All this at a very reasonable rate. Would highly recommend!

Used this service after a recommendation from a friend. Matt was superb, very polite and did the work quickly and efficiently. Prices were very fair for the work done. Would highly recommend.

Mat saved me and my caravan Phyllis! I accidentally locked the caravan keys in the caravan and couldn't find the spare key. Mat was here within minutes. He was so friendly and so so good and very reasonably priced. I honestly can't recommend him enough. I will most definitely call him again if I need to.