Geeks on Wheels London Ltd

I have used Geeks on Wheels a number of times now and can't recommend them highly enough. They really are the go-to people for any issues and problems with laptops, computers, etc., and provide a high-quality service. I have now used them a couple of times to transfer data from an old laptop that is no longer working to a new laptop, and both jobs have been completed to the highest standard and in a short space of time. I am not at all technical, and they are very clear and very patient each time I have used them. All of the staff are really kind and helpful, in particular Folco and Jaimin - nothing is too much trouble for them. They also offer excellent value for money.

I had used Geeks many many years ago when they visited me at home. I have a laptop that is now quite old where the battery needed to be replaced. The keyboard was not working but it was not clear if this was a physical issue. I rang / texted and they were very helpful explaining that delays might arise with spares being delivered (and so necessitating two home visits) and that all necessary tools for the repair might not be with the visiting engineer. They therefore helped me with the ordering of the necessary parts (one of which not needed and I was able to return and get a refund). Although it was a schlep of an hour each way on the Tube they fixed everything so there was minimum downtime (which was important to me - business meant I could not be "offline" for any longer than neccessary. The "shop" is part of the Tube station with the door being 5metres from the station exit. One always wanders whether a repair is worth it for a 7 year old laptop but Geeks were perfectly happy to advise that for usage I have it will be fine for many years. Outcome: all fixed for about £200 inclusive of labour / parts and laptop is up and running perfectly. Highly recommend "Geeks" as a trusted trader

Geeks on Wheels came to our rescue when our PC failed to load and we had no backup of some important documents. They successfully recovered all the data and put it on a new portable hard drive, took out the old one and explained that this would act as a second back-up. The work was done very quickly within two days and it is really useful that they are open on a Saturday. Located very near an underground station is a real plus also. They are very responsive and helpful and reassuring on the phone and if they can't recover the data just charge an admin fee. Great service - will use again!

Sayed solved two problems for me - one relatively easy, the other intractable that had been bugging me for a long time - the inability to transfer my photos from phone to computer; Sayed unblocked this after trying various strategies - patient, persistent, successful. Thank you

I called Geeks on Wheels as I had accidentally deleted my entire inbox with over 2,000 emails in it. Sayed picked up my call and was extremely efficient, kind, knowledgeable and skilled. He also waited until all my emails had been restored before ending the call which I was extremely grateful for. The service I received from Geeks on Wheels was of the highest quality and Sayed went above and beyond. I have used Geeks on Wheels many times in the past through booking a 30 minute remote session with them and I have always received the same outstanding service and would like to thank Geeks on Wheels for their invaluable help and their generosity . Nothing is too much for them and I can't recommend them highly enough.

Miles came this morning. He fixed our Wi-Fi, TV and digital radio. All was done swiftly, efficiently and with patient explanations. We learned a thing or two. It was delightful to have Miles here as he didn't make us feel like idiots even though we are not wiz kids in Tec. We are grateful.

Whilst working and browsing on my laptop, I received a pop-up accompanied by loud voiceover saying that my computer locked as my IP address been accessed without authorisation and my data was no compromised. It was a scam. And I panicked! But thanks to the swift help from Sahid (and his reassurances that there was no issue and both my data and computer were safe), it was panic over. The job was done at no cost as it was a simple fix and was completed in mere minutes. However the value of the peace of mind and dealing with my panic, was priceless. I can’t thank them enough for restoring my sanity and my computer safety.

Geeks on Wheels have been our firm's main IT support provider for the past 8 years. Without exception, whenever we have required support they have been there for us. Even more impressive, when we have an urgent outage, they seem to always find time for us - it's very impressive. Clearly the interview process is rigorous as every one of their team have a broad knowledge of every aspect of IT support; they are all polite, user friendly and professional. I would recommend GoW to anyone especially small and midsize operations.

I turned to Geeks (and Folco) in desperation when the work computer (that I was taking over as my own) packed up out of the blue and the IT department at my institution gave up the ghost. Being somewhat computer illiterate, I had failed to back up some very important files and contacted Folco at Geeks on Wheels as a last resort. However, true to their reputation on the Which? site they came up trumps, not only in rescuing the files but in helping me out along the way, answering all my ignorant questions with good grace and informing me at every step. My experience was first-class. They deserve their reputation. My only complaint is that they don't have an office in the north-west that I can use as and when!

My partner took our laptop to the Totteridge office as we couldn't start it. It seemed that the start key was 'stuck'. Falco, fixed it in no time. and didn't even charge! Many thanks.

Folco, a senior technician from Geeks on Wheels was absolutely fantastic. The call started on time and he explained everything I didn't understand to me clearly and in simple terms which I understood. Folco took control of my laptop and showed me where to find files which had been saved in OneDrive as I have not used OneDrive before. He also stopped adverts from popping up incessantly on my laptop. He was sensitive, patient, kind and very knowledgeable so I can't recommend Geeks on Wheels enough for a remote IT session regarding any queries you might have. He couldn't do enough for me and the hour session I had booked with Folco was worth every penny. Thank you Folco.

In a remote appointment, Miles courteously and efficiently provided the solution to my laptop problem and showed me how to correct it if it happens again. He also very kindly arranged a refund of half of my hour's fee as the job only took a short time, for which I'm very grateful. I've used Geeks on Wheels several times over the years and have always been delighted with the service they provide. I highly recommend Geeks on Wheels.

Complete tech Luddite. We had massive issues with wifi connectivity to devices. Prompt, amazing value for money, talk us through what they were doing. One hr later all devices connected and everything work faster than it ever has done. Highly recommend using them.

I needed an urgent assessment of my premium laptop. The member of staff was very helpful, acted professionally with an exceptional customer service. The work has been completed very fast for a reasonable and very competitive price.

I first become aware of Geeks on Wheels when they were based in Tally Ho Corner approximately 6-7 years ago. I was always a little suspicious of computer repair shops, as the service I got in the big stores was never, particularly of a high standard. My laptop speed was causing me serious issues and out of desperation, I went to Geeks on Wheels. The service I received was outstanding. The staff were professional and took their time to explain what the issues were and what the ideal solution was, with several options. I left my laptop at the shop and returned a day later. They had installed a new SSD in my Toshiba laptop and the transformation was unbelievable. The laptop worked as if it was brand new. The speeds were incredible. Now many years later, it is still working very well. Perhaps due to old age, it has slowed down a little bit, but still much better than before. A few weeks ago, I needed some advice and work on my laptop again. Bear in mind I have not had to return to Geeks on Wheels in the meantime. Instead of attending their new premises next to Totteridge and Whetstone station, I booked a 30 minute online appointment. At the given time, the member of staff made contact with me and remotely logged on to my laptop with my permission. Within 10 minutes he had completely fixed my problem. For the remaining 20 minutes, he cleaned up my hard drive and did some maintenance, all along explaining what he was doing. In a nutshell, what a well-priced, professional service.

Geeks On Wheels have done a tremendous job in repairing a failed Thinkpad here, restoring it to as-new condition. Folco has been a pleasure to deal with, very responsive, with the entire process being carried out painlessly and swiftly. The final charge was extremely reasonable as well. A highly recommended firm for all PC repair issues in the North London area. John Moser

This service ticked all the boxes for customer care on my laptop repair: 1) Really pleasant and polite staff - in person and by phone 2) Kept me informed- explaining what the service was, how long it was likely to be - and responded to emails promptly 3) Reasonable cost- upfront information at the start 4) Fast service- laptop came back renewed, clean and almost like new. Thanks very much for a job well done!

Their technician, Mat, came to my house and in one hour installed the printer and scanner on my laptop, ran a health check on my desktop and gave me lots of useful advice. He also helped me back up my files. He was so patient, efficient and courteous. I will not hesitate to use them again. I also felt their hourly rate was very reasonable.

I have used geeks-on-wheels before and once again I received excellent support and work. My desk-top computer was refusing to work past four o'clock. I am always told the name of the person who will be coming and that person -whoever it is - always arrives on time, is polite, pleasant and actually listens to what I say without laughing at my ignorance. This time the 'Geek' also sorted out my tablet which runs on a different system and was refusing to give me a keyboard. Whether you are a techno-phobe or a techno wiz, if something is not working these are the people to go to.

Our company has been using Geeks On Wheels for a wide range of technical services for over 4 years now, and we would highly recommend them anyone. Whether you're a company, large or small, or an individual that just needs their computer repaired Geeks On Wheels can assist you. They're friendly, highly skilled, reliable, and efficient. Geeks offer a very wide range of services. We've had them install our office WI-FI network. Setup our business Microsoft Exchange email and company Office 365. They maintain all our company computers, and they've even migrated our company website to a new and improved server. A 5* review for a 5* company. You won’t be disappointed if you go to Geeks On Wheels for your IT needs.

What a wonderful experience, they performed his particular magic setting up my new PC and shared with me computer wisdom imparting valuable knowledge which I am sure will prove useful. Always given to a degree of "techno-fear" I was so pleased to have had Csaba attend. There was also the promise of tech advice on the phone which again reinforces my good opinion.

Perfect in every respect. My tired old Mac mini is now all singing all dancing and super fast. So impressed with the service I received.

William recovered my photos from an old outdated iphoto library, he was friendly, helpful and send back my hard drive with all the photos intact. Thanks a lot!

As usual, their engineer, like his colleagues, was fast and efficient and friendly and sorted out my problem via team viewer, explaining as he went along. I feel safe, knowing that Geeks on Wheels are there. What's more they will answer questions on the phone when appropriate, and without charge. An excellent business, and very well organised, not least when they are very busy,

Geeks-on-Wheels an excellent organisation. They really know what they are doing. They are fast; they are knowledgeable; they are incredibly conscientious. They provide outstanding IT support. I have used them on a number of occasions for many years now and they just keep getting better and better. Very strongly recommended.