Geeks on Wheels London Ltd

I have used the Geeks a number of times over the years and each time I have been completely satisfied with the service: expert, helpful, friendly and punctual. The most recent call-out was to provide me with a new laptop, including transferring the data from the old one. This turned into a special, involving two visits, as I had unwittingly created two problems: an unexpectedly large quantity of data, and a large number of files with overlong titles. No problem: they took the old computer back to headquarters where they transferred all the data they could onto a different new machine with a larger capacity. The files with over-long titles which wouldn’t transfer they placed in a separate attachment which I can easily access as I work. I, therefore, have no hesitation in recommending the Geeks for the more than excellent service they provide.

Having had a stressful few weeks with IT issues at home, from where I am also trying to work, I was feeling the need to identify an IT company who could assist. I Googled and came up with Geeks on Wheels. They were fairly local, seemed to be offering the right sort of service and the feedback looked promising, but it was a bit of a gamble as I did not have a personal recommendation. Booking over the phone was easy, the technician who came, Csaba, was kind and helpful, did not rush me and was not pushy. He ended up taking my Mac away and fitting a new hard drive. The computer was returned two days later in pristine condition. He also advised that my extenders needed renewing. This morning (one week later) I had some minor issues with a new printer which were resolved within less than one hour from when I called, in an online session, with a different engineer who was equally good. I would definitely use them again and would definitely recommend to others. I feel reassured that I have now identified a company who I can call on in the future to help me with home IT issues.

The work was carried out as per their quote on a schedule agreed and within that time. Staff were excellent, taking away the old one and transferring all data to the new one and installing the new one in my home.

Geeks on Wheels carried out a major upgrade (new SSD and more memory) on my elderly iMac. The results are spectacular, much better than I had hoped. Csaba and the team were pleasant and helpful and the work was carried out on time and on budget. Highly recommended.

Once again, a successful Geeks on Wheels visit, swiftly installing a replacement iMac after perfect data/app transfer from the old obsolete one, and resolving a seemingly intractable problem of connecting it with my main data PC on the network. And also installation of the amazing Ubiquiti WiFi solution. Csaba did a great job. COVID safe protection and behaviour rigorously adhered to. Communication, service, support, and follow-up are immaculate.

After years of problems with the wifi coverage in our terrace house, we got Geeks on Wheels to come and look at it. Csaba quickly and efficiently identified the problem - or the challenge - and set out various solutions with their pros and cons - and prices. We opted for his suggestion of a 'mesh' system which he was able to install at once. It has proved a great success. The service was prompt, courteous and impressive.

So pleased with the service I received from Csaba he was very knowledgeable, professional and I felt went out of the way to help. Thank you so much.

My Microsoft Surface had a few problems after four years continuous use. I was wondering about getting a new one. Geeks checked it over, made some adjustments and it now works well. Geek said I might need to reinstall everything at some point, but not yet. So this was £90 well spent.

Fantastic service from Csaba - he was on time (early actually), understood exactly what I needed help with, solved our issues quickly and with minimal disruption to our working day and was a very pleasant person to have in our house. I would definitely use the service again, I think it's great value for money and I would recommend them to friends.

We had been trying to understand and resolve our IT needs for some time, Gagandeep made the information concise and simple which made Geeks on Wheels stand out from other quotes we had which were not accessible to us either due to limited explanation or too much information that we didn't understand. We were impressed with the communication from Gagandeep and also the team via phone calls. We felt that we could trust Gagandeep and have been very happy with the service provided. We have what we need to be more effective in our roles and feel a bit more skilled with IT generally! We will continue to use Geeks on Wheels for our IT needs and would recommend their work without hesitation.