Geeks on Wheels London Ltd

My Microsoft Surface had a few problems after four years continuous use. I was wondering about getting a new one. Geeks checked it over, made some adjustments and it now works well. Geek said I might need to reinstall everything at some point, but not yet. So this was £90 well spent.

Fantastic service from Csaba - he was on time (early actually), understood exactly what I needed help with, solved our issues quickly and with minimal disruption to our working day and was a very pleasant person to have in our house. I would definitely use the service again, I think it's great value for money and I would recommend them to friends.

We had been trying to understand and resolve our IT needs for some time, Gagandeep made the information concise and simple which made Geeks on Wheels stand out from other quotes we had which were not accessible to us either due to limited explanation or too much information that we didn't understand. We were impressed with the communication from Gagandeep and also the team via phone calls. We felt that we could trust Gagandeep and have been very happy with the service provided. We have what we need to be more effective in our roles and feel a bit more skilled with IT generally! We will continue to use Geeks on Wheels for our IT needs and would recommend their work without hesitation.

The technician Csaba Ambrus attended this morning. He did all I asked him to do and more. Exactly the sort of service I needed. Highly recommended.

Problems with my computer arose when BT upgraded my broadband package. The upgrade was successful but caused several glitches to installed computer programs that I was unable to resolve. Csaba of Home IT Support, Geeks on Wheels, came to my rescue and resolved the issues. My first impressions were positive. Csaba addressed my concerns about Covid 19 and social distancing by explaining the company's approach, the necessary precautions and the wearing of PPE. The good impressions continued. While working on my computer Csaba's professional, courteous and helpful manner ensured that I was comfortable with the amendments and changes he was making to the programs. Consequently, the visit ended with a positive result; a working computer and a satisfied customer. I would recommend Geeks on Wheels to friends and colleagues.

I contacted Geeks on Wheels this week as I'd lost all my contacts and calendar appointments. Remote access was the first thing I tried but after over an hour they weren't able to fix the problem so they arranged a home visit for me and without asking, they immediately refunded the cost I'd paid for the remote access booking. The home visit was today and their technician, Casaba Ambrus, arrived a little before his appointment was due. It took some time for Casaba to identify the problem but his sheer determination and skills won through in the end. This is the fourth time I've used Geeks on Wheels and without hesitation, they'll be getting another 5 star rating. The quality of the company's customer service is beyond outstanding. Casaba's understanding of IT issues, his knowledge, communication skills, courtesy and sheer professionalism is something you don't experience every day. He also clearly explained what he was doing every step of the way. Because of the excellent service I've received over several years from this company, and especially from Casaba who has dealt with IT issues I've had in the past, I will without exception, use Geeks on Wheels whenever my PC is driving me up the wall. No other company will do as far as I'm concerned. I cannot recommend Geeks on Wheels highly enough.

Great, reliable, fast, service. Had a new computer installed by Csaba. He was very efficient and helpful. He advised on the type of computer to be purchased. The old computer was removed and new one installed in 2 days. Csaba answered all the technical questions that I asked. He was also able to sort out the email issues that I had. Really good service.

A new computer was set up for me, with patiently given and extremely clear explanations about operating it - most reassuring to someone like myself who is not technologically minded. Geeks on Wheels is an efficiently run company which confirms bookings online, & obtains the customer's agreement as to the cost of the work to be undertaken. The administrative team gives a friendly response to initial phone calls , and the engineers have always been conscientious in carrying out the work, in which they clearly enjoy using their expertise.

First Choice. You would be extremely fortunate to find a more expert and professional team of site and remote computer engineers than Geeks on Wheels. After a disastrous and astronomically expensive experience with a local, high street computer engineer who only succeeded in losing all my data, I contacted Geeks on Wheels, who sorted me out, quite quickly. They proved excellent in all respects. Appointments are made quickly and are of two kinds: remote or personal visit, depending on the issues involved. The service is polite and professional, charged at a standard pro-rata rate, paid for when work is completed. The engineers are politeness itself and I am more than pleased at being rescued from an extremely difficult situation. Good, useful, advice too. They will be my first point of call, should I again need help or advice in this field, which undoubtedly, I will at some point.