Geeks on Wheels London Ltd

I am enormously impressed by the efficiency and helpfulness of Geeks on Wheels. They are excellent and Chobba who collected my computer on Monday returned it today - as agreed. He took great trouble to explain the new system and it is a much improved computer!! They gave me a price and it is payable on completion of the work. I recommend Geeks on Wheels unreservedly. They also have very helpful people answering the phone {AND they ring back when asked to do so] Thank you Lisa and Anthony and Chobba.

This is the second time I have used Geeks on Wheels to recommend, supply and set up a PC for work and personal use. I have no hesitation in recommending them because of their friendly, efficient and expert service and their professional approach.

This was my second experience of the Geeks and, if anything, it was even better than the first. I had several problems but the technician dealt competently with all of them. The main problem was that my email was being used by a spammer. The technician ran several anti-virus programmes and changed the password on the email account. As I wanted a different email address, he set one up for me and also arranged for a copy of emails sent to the old address to be forwarded to the new one. He stored the new email password for me and also dealt with a couple of other minor problems such as configuring the PC so that it can be used only by one user. All this took much longer than the hour scheduled but fortunately Geeks was able to give me the extra time I needed. I was really pleased with the service I received and recommend the Geeks wholeheartedly.

Thank you so much for your assistance. We are delighted you have been able to recover our data. Your service was extremely professional and speedy, you kept us updated the entire time and of course a great outcome for us. The gentleman you sent to return the disks was also great, extremely thorough and great attention to detail. We wouldn't hesitate to use you again or recommend

Exceptional service. I love Geeks on Wheels. You are friendly, helpful, efficient and I wouldn't go elsewhere. It was great I could get the support as soon as I needed it. Thank you.

Exceptional service. Jon Campbell came to my Laptop which wouldn't print. He made it work, to print. He is a very competent worker - what he doesn't know about computers, isn't worth bothering about. He is wonderful.

Exceptional service. Very, very happy. Technician was great. Went above and beyond to resolve my IT issues.

I called up as my computer was coming up with a fault and IMMEDIATELY, in response to my urgent request, they were mending the problem remotely. So kind and solicitous. And the job was sorted fast and efficiently and I paid online. Brilliant

My computer died a horrible and sudden death last December - losing virtually everything (but luckily I had done recent backup). I called Geeks-on-Wheels and they came round very quickly, and very soon after that told me that the machine was beyond repair (which I believed 100%) - although they did their best to retrieve lost data. I asked them if thay had a suitable replacement that I could buy - they said that had (although they are primarily a repair firm). However there was no pressure selling and they advised me to check what else was available before buying. In the event I did buy a new computer from them - and they were very helpful in setting it up, getting my email going, etc etc. Ths was done on-site and remotely. Last week I had a problem with MS Office. This was nothing to do with the computer they sold me, but they were extremely helpful in sorting it out, which they did remotely. I was up and running again in less than an hour from calling them. Computers are so important these days I think its essential that they can be repaired quicky, either on site (much better than carting it off somewhere) or remotely if that's possible. I would definitely recommend them.

The "geek" arrived punctually. He quickly diagnosed the problem and dealt with it competently and efficiently. He also gave me helpful information. The PC now works extremely well. The cost was relatively high but was money well spent. I shall certainly use the geeks again if I have further problems.