Knowledgeable and thorough
I’ve used Gavin’s services 5 times now and on each occasion he has been very helpful, provided all the info I’ve wanted, given advice and fixed every problem. Pricing is fair too which is always refreshing. It’s great to have someone be happy to support when needed that I can trust to do the right job. I’ll happily recommend to anyone and will use again without question.
Customer in Kent
Posted on 26/01/2020
, work completed 23/01/2020
Recommended
Installation of a new combi boiler
This is the second time that I have used Gavin, as having chatted at length with him whilst he repaired my old existing boiler it became apparent that installing a new and more efficient Combi boiler would have the added advantage of improving both the hot and cold water pressure throughout my house. In turn, this would help me with a proposed bathroom refurbishment by letting me install a more powerful mains fed shower as well as liberating space by removing the existing hot and cold water tanks. The boiler Gavin recommended had very good reviews and the installation was completed efficiently, to a high standard and at a fair price earlier this week. I have no hesitation in recommending Gavin.
Tim
Posted on 12/12/2019
, work completed 10/12/2019
Recommended
Good, reliable, friendly service.
I have had some ongoing issues with my boiler. Gavin has provided support, advice and could not have been more helpful when I've called with queries. He always provides me with a price up front and attends on time. Great service at a reasonable price.
Customer in Kent
Posted on 10/12/2019
, work completed 15/11/2019
Recommended
First class job!
Gavin installed a new bathroom in our old cottage, overcoming several unforeseen problems , due to undulating walls! He was always professional, clean ant tidy and nothing was too much trouble. I would have no hesitation in recommending him and his work. Many thanks Gavin for a super job.
Customer in Kent
Posted on 04/12/2019
, work completed 29/11/2019
Recommended
A great plumber
I needed a plumber as my boiler would not light up. I hadn't used Gavin before, but he was local and had 5 star reviews on this site. He called round quickly and as the error code on my old boiler was unclear it became a process of iteration to identify the underlying fault. This required sourcing and trying a couple of separate components until the precise source of the error was determined and the boiler was up and running. A professional guy and highly recommended.
Customer in Kent
Posted on 08/11/2019
, work completed 17/10/2019
Recommended
Extremely rude & tried to charge me for a quotation
I requested a quotation from Gavin who on first impressions seemed professional and helpful. He attended the appointment on time and provided a swift quotation. After declining his quotation he then tried to charge me a fault finding fee of £50 call out, plus VAT. When I called to ask why I had been charged for a quotation he was extremely rude on the telephone and accused me of wasting his time. He continued to shout at me and even told me his wife had overheard our conversation and told me not to contact him again. I am glad I gained another quotation from a trusted friend who will now carry out the work for me and for a slightly better price.
Customer in Medway
Posted on 17/10/2019
(Reviewer did not use service)
Faultless from quotation to completed install!
After a failed installation by British Gas (selected only for interest free option) I decided to ask a retired plumber friend for recommendations, the advice given was a Vaillant combi was the way to go and to use the Vaillant site to find an advanced installer. I selected three installers; Gavin was the first to respond and having read my request offered to pop over that evening to give a quotation (I was now without heating and hot water was intermittent). Gavin completed a comprehensive survey followed up with verbal advice as to what best suited our requirements, this was followed that evening by a written quotation which was very competitive. The install was completed a week later, on time and with workmanship of the highest level, we now have a fully controllable and internet programmable heating system with hot water on demand. I have already recommended Gavin to friends and family and would highly recommend him to any future customers, when I need a plumber in future I will not mess about with any other contacts or quotes, it will be Gavin in the first instance.
Customer in Kent
Posted on 22/09/2019
, work completed 19/09/2019
Recommended
Boiler installation & service
Gavin installed a new boiler for me in 2018, efficiently, clean worker. Good contact. This year Gavin came back to give the boiler its first service in accordance with the product guarantee. Gavin is always on time, efficient and one of the best tradesman I have dealt with in recent years.
Customer in Kent
Posted on 22/09/2019
, work completed 05/09/2019
Recommended
Efficient, quick and very honest and friendly.
Gavin was easy to get hold of, was very quick to assess the problem with our boiler. Got the part required and was very prompt and efficient at turning up when he said and completing the work. Does not charge the earth either. Honest and approachable I would highly recommend him!
Roland, Greater London
Posted on 30/07/2019
, work completed 10/07/2019
Recommended
Quick prompt service
Gavin responded quickly to my e-mail question. He made an initial visit within a day or two to verify the central heating problem. A temporary solution was applied, and he returned within a week to complete the job plus servicing the boiler and gas fire. He Is a very clean, neat and quick worker. We are very confident of the work he did to our system.
Nigel, Kent
Posted on 16/07/2019
, work completed 10/07/2019
Recommended
Boiler replacement
Our boiler packed in leaving us without hot water. Gavin came around immediately and diagnosed the problem quickly. He sourced a new boiler which came in under his initial estimate and changed his schedule so that he could fit it as we were in a bit of a fix. He was polite and helpful throughout. I would thoroughly recommend using him and I will definitely be using him again.
Customer in Kent
Posted on 02/07/2019
, work completed 02/07/2019
Recommended
Plumbed in washing machine, new drainage to old Belfast sink & replaced shower grip.
Visited first to assess the job & offered advice. Had to quickly source part for the old Belfast sink after the old piece was un-serviceable. I’m new to the area, I got Gavin’s details by way of recommendation and was very pleased with the outcome. Will use him again for future work.
Customer in Kent
Posted on 11/06/2019
, work completed 05/06/2019
Recommended
Boiler installation
Excellent service throughout from site visit and estimate to completion of the work to install a combi boiler. Price quoted very competitive. An extremely tidy and organised engineer, the job completed in the estimated time frame. Polite and courteous throughout and provided helpful explanation in operating procedures.
Customer in Kent
Posted on 14/05/2019
, work completed 14/05/2019
Recommended
Fabulous Service
First time I have used the Which trusted traders - fantastic outcome. Gavin responded quickly to my email regarding our central heating and arranged to visit early on Saturday. Gavin was punctual, polite, informative and explained everything clearly. The problem couldn't be fixed as a new part was required. Gavin arranged to revisit at 8:00 am on Bank Holiday Monday to sort out the issue. Perfect. I can't recommend high enough.
Customer in Kent
Posted on 07/05/2019
, work completed 06/05/2019
Recommended
Very competent and helpful heating engineer
I am very happy to recommend Gavin. He responded very quickly to a message I left on his mobile number about a serious problem with my gas central heating system. He was able to drop in later that day and make a diagnosis with a follow up quote soon after. What I particularly liked about Gavin is that he took the time to explain clearly what he found, what action he recommended and why. And even more, it would appear that he has indeed fixed the problem and left the system in much better shape than it was before. Taking account of the parts fitted, I felt the cost for the work was very fair. I will be using him for the next boiler service for sure.
Customer in Kent
Posted on 06/05/2019
, work completed 27/04/2019
Recommended
Reliable, Honest and Efficient
Had our company boilers serviced by Gavin for 2 years now. Only had one boiler issue apart from the usual service and he quickly attended and changed the part at a good price. It's a relief to have a competent and knowledgeable engineer that keeps staff happy.
Customer in Greater London
Posted on 17/04/2019
, work completed 11/04/2019
Recommended
Excellent replacement of boiler
Gavin has completed numerous jobs for me both at my home and rental property. All work has been carried out to a high standard. Gavin is quick to respond to urgent requests and completes the work on time and on budget.
Customer in Kent
Posted on 14/04/2019
, work completed 02/04/2019
Recommended
Excellent Job. Very happy customer!
I have used GH Plumbing & Heating before and each time have found Gavin professional, helpful knowledgeable and brilliant in his work. I am very pleased with my new kitchen appliances and gadgets which were fitted perfectly and on time as promised. He was very careful and neat in his fitting and it all looks fantastic and works perfectly so I am one happy customer. I will definitely use GH plumbing & Heating again.
Customer in Kent
Posted on 10/04/2019
, work completed 02/04/2019
Recommended
Speedy Boiler Repair
After leaving a message, Gavin responded within hours and we discussed the problem with my boiler. He called round at the agreed time on the same day and had the correct tools with him to get the boiler operating again. I was extremely impressed with his professional approach. He also took time to discuss the condition of the boiler. I am delighted to have found a reliable heating engineer and plumber and I will be asking him to return to carry out some plumbing work in the future. Many thanks for the speed and quality of service.
Customer in Kent
Posted on 02/02/2019
, work completed 01/02/2019
Recommended
Review
GH Plumbing & Heating Ltd have worked on my property for the last few years; undertaking the annual gas safety and boiler servicing. Myself and the other flat owners are very happy with their prompt, reliable and thorough work
Posted on 26/01/2019
, work completed 26/01/2019
Recommended
Good work, tidy and pleasant
Supplied and fitted a heated towel rail in the bathroom. Very happy with the job and reasonable price.
Customer in Kent
Posted on 25/01/2019
, work completed 18/12/2017
Recommended
Quick professional service by a clean worker
Leaking tap: resolved by diagnosis over the phone followed by visit to fit a new cartridge in a Armitage Shank Halo single lever tap.
MCB
Posted on 25/01/2019
, work completed 25/01/2019
Recommended
Thanks Gavin
Gavin has always been great to deal with. He gave us good advice about selecting a boiler, had no problems when I wanted to source it myself, fitted the boiler & serviced it twice now & replaced a leaky toilet flush mechanism. No hints of any trouble with the work he has done.
Mike Shrimpton
Posted on 24/01/2019
, work completed 24/01/2019
Recommended
New boiler installation
New boiler installed. Gavin worked very efficiently and tidily and completed work in given time. Very amenable and informative. We accepted his views on positioning of boiler and overall a very neat job. Would definitely use again and would recommend. Mrs R.
Mrs L R
Posted on 15/01/2019
, work completed 15/01/2019
Recommended
Exceptional Gas heating engineer to be recommended.
New boiler installed! Radiators flushed and system sorted, toilet flush changed, boiler service and changed radiator tap.
Raychel
Posted on 20/12/2018
, work completed 20/12/2018
Recommended