GH Plumbing & Heating Ltd

We used GH plumbing to replace our gas boiler and then subsequently to solve a problem with our conservatory radiators (that haven’t worked properly for many years despite many attempts to fix. We have tried many gas engineers / plumbers over the years, from British Gas to the local village one-man-band, and never really been satisfied. And no one had been able to fix the problem with the radiators. GH have been fantastic and addressed many of the usual problems you can often get. He thoughtfully diagnosed the problem and offered solutions. He turned up on time, did high quality work that was fast and reliable, and cleared up the mess afterwards. And followed up afterwards to check all was well. And, was good value for money with no surprises. We genuinely now have a warm kitchen/conservatory for the first time ever since we moved in 14 years ago. So as you would imagine, very happy to recommend.

Excellent Company to work with. They were professional, efficient and a pleasure to deal with. They provided full details on boiler replacement and carried out the work meticulously.

New boiler installation From my initial enquiry, I received a quick response, a follow up visit and a detailed quote. Boiler was installed, very professionally, extremely happy with the whole process. Will be recommending Gavin.

Gavin is an absolute star. He went out of his way to find us a new boiler quickly as we had been without heating and hot water since before Christmas. He was very punctual both when he came to give us a quote and on the day he fitted the boiler. His invoice was exactly the same price as he had quoted. He fitted the boiler really quickly and efficiently. He was very tidy and took the old boiler away. He was polite and courteous. I would not hesitate to use him again - I hope he will be able to service the boiler in the future. I would thoroughly recommend him.

Our boiler old boiler broke down, and caused a leak through our landing ceiling for the 4th time, and this was going to be it's last. We needed a new boiler and quickly! I called Gavin on Friday afternoon, he came around within an hour to do a survey, sent a quote out that evening, and was able to supply and fit a new Vaillant boiler on the Monday. He was friendly, and worked hard to ensure we had heat and hot water by late afternoon, then cleaned up, and took away any mess. We would highly recommend him

Gavin is a helpful, experienced and knowledgeable plumber. He is kind and considerate and friendly and I feel very confident to have him in my home . He completed the installation in the day although he admitted it had been a challenge and was there within a day when I contacted him to say the controls and thermostat were a problem. Other customers always speak very highly of him.

Having used the Which website to get several quotes from reputable installers, I was not disappointed with my choice. Gavin and his assistant arrived promptly and set about the job in hand with minimum fuss and maximum efficiency. They could not have been more helpful and informative and they worked extremely hard all day. The end result was a job well done and I’m left in no doubt that should I need any further assistance with my boiler, Gavin will be on hand to help me. I shall be recommending GH Plumbing to everyone I know. 5 stars truly well deserved. Thanks!

Just had our old boiler replaced with a new Vaillant one by Gavin at GH Plumbing and Heating and we are very pleased with everything especially the service supplied by Gavin who arrived on time and carried out the installation with the minimum of disruption and mess and I can highly recommend him.

Excellent all round, hugely respectful of your property and space, very professional and courteous, does a great job and cleans up after his work leaving the place spotless. Unbelievable service too:- My central heating boiler started leaking water (badly) on bank holiday Monday. One of my neighbours saw Gavin’s advert in the parish magazine so I rang him. He came out ten minutes later (on a bank holiday!) stopped the leak and made everything safe for me. The problem meant I needed a new boiler and would be without heating or hot water (combi boiler) until it was replaced. Gavin texted me a quote the following morning and said he would move his (very busy) diary around to fit me in the next day if I wanted to go ahead, I asked around locally and everyone I spoke to had glowing reports about Gavin’s work so I went ahead, Just over 48 hours after the original problem I was up and running with a brand new boiler at at very competitive price, Gavin’s work was excellent. He left the place cleaner than it was when he started, he was extremely respectful of my property and personal space the whole time (I was working from home) and he talked me through the whole process explaining everything clearly. I would not hesitate to highly recommend him. I will certainly be using him for all my plumbing and heating needs from now on.

Diagnosed the problem with the central heating and fitted a new pump the next day, fixing the issue just in time for the colder weather! Professional and efficient. Quotation given was the price paid on completion. Would recommend.

Gavin replaced our faulty boiler and installed a new one. He came out the same day I called to quote on the work, sent the quote over the same day, and installed it a couple of days later. Work was completed on time and to budget. Gavin was always courteous, timely and professional. He worked quickly and cleaned up any mess from the installation (you wouldn't know he'd been here). Was very pleased to work with and would do so again.

A first class tradesman, company and service from start to finish - would highly recommend (and I’m a fussy client!). Gavin took my initial call straight away and visited to discuss works very quickly. He is very knowledgeable and only interested in doing a quality job. Recommends high quality / reliable products although remains open minded. Installed nee Vaillant boiler, hot water tank, pump and renewed all pipe work. His quote was reasonable (I wasn’t interested in the cheapest) and fitted in the works, which were extensive, within a short space of time. Gavin was very punctual, works very hard, goes the extra mile to help and did a fantastic job, with great care and attention to detail. Great communication and explained everything. All works were completed with care and attention and for a big job, he gave me a lot of confidence in a great outcome. Everything went to plan and was perfect first time - could not be more pleased. Even did some extra jobs whilst on site. Very polite, tidy and neat - a top class tradesman who is expert in his field with great aftercare. Would have Gavin back to do more work and that cannot be said for most tradesman these days! Thank you Gavin

Gavin and his colleague fitted a new boiler for us after ours started playing up. He provided us with a quote very efficiently and was able to come round to do the work just a few days after I initially called up. I explained how I was concerned about covid and he dealt with my worries very considerately, wearing a mask and keeping a good distance so that I felt safe and had no concerns. They worked quickly and efficiently and kept everything nice and tidy. Gavin provided us with helpful advice along the way and came across as an honest and trustworthy tradesman. He charged us a fair price for the work and has said that we can contact him any time if we need any follow up advice. I’m very pleased and I would highly recommend him.

The service Gavin provided was exceptional. Our carbon monoxide alarm late one evening, I contacted Gavin and he came straight out to shut down the appliance and make everything safe. He then prioritised us due to having no heating and quickly and efficiently recommended and sourced a new boiler. The installation was very high quality and he ensured he dedicated whatever time was necessary to make sure all problems were ironed out. I would definitely recommend using GH Plumbing and Heating.

Gavin was very responsive from the start, attending at our new house and advising scope of boilers we should consider. He provided a competitive quote shortly after. Once we decided to proceed with Gavin, he was very responsive in scheduling the install. The installation was professionally completed with a very fast turnaround and minimal disruption to us.

I would highly recommend the services of GH Plumbing & Heating Ltd. We used them when they were recommended to us for a new boiler installation and they have done a fantastic job. Professional, knowledgeable and very competitive on pricing. When Gavin came to quote it was immediately obvious that he knew his stuff and although he makes recommendations and suggestions based around his preferred products and manufacturers he doesn’t push you in any direction or into a hasty decision.

Absolutely fantastic service and care received from Gavin and Jay. Ours was one of the more complex jobs: removal of old air warming system and installation of central heating as well as unvented cylinder system. Also installation of water softener, instant hot tap, plumbing for American fridge/freezer and plumbing for washing machine and dishwasher. i.e. literally everything that we possibly could have asked Gavin to do! Despite the huge difficulties faced in getting round a very poorly designed house, Gavin thought everything through methodically. He found the 'best' way to do something, not just the 'quickest'. Our house was looked after whilst he carried out all this work and everything was explained in such a careful and easy to follow way. Very trustworthy, so much so that we were able to leave the boys to crack on whilst we left the house with no worries at all. Despite Gavin's costs having gone up due to the lack of materials due to the Covid situation, he honoured his pre-Covid quote which was very reasonable indeed given the quality of his work. Lots of thought went into future proofing solutions so that if we did change the bathroom or kitchen in the future, that plumbing was considered for that also. In essence I could not have asked for a better heating engineer/plumber/all round nice guy and would have no hesitations in recommending Gavin for any sort of plumbing work that you want done to a great standard and with real care and attention.

I rang Gavin when I found that my boiler wasn’t working. He said that he would call round that afternoon to have a look at it. He quickly diagnosed the problem. As it was an intermittent fault he said that he could get the boiler working again, so that I could have hot water, until he could get the necessary part. The next morning he sent a quote by text and said that he could buy and fit the part if I wished. I agreed and he called round that afternoon to complete the work. I was delighted to have the boiler fixed within a day. This is the second time I have used GH Plumbing and Heating Ltd. I am impressed by the service Gavin provides. He is very conscientious and reliable and I would certainly recommend him.

This was the first time that I had used Gavin, having been recommended by a friend. Gavin was extremely responsive - within about half an hour of me messaging him, he arrived at my house. Gavin was efficient and determined - the job took longer than either of us thought but he didn’t cut any corners and didn’t leave until the problem was resolved. Receiving Gavin’s invoice was a pleasant surprise – the invoice amount represented great value for money. Gavin has left a very good impression on me and I will certainly be using him again in the future (and recommending that others do the same).

Having had to call out GH Plumbing in an emergency a few weeks previously, and which was resolved to our great relief, GH was our first port of call for a new tap installation. This was completed promptly with no disruption to the household and very tidily, despite the work being carried out in a very tight space. Impressed with GH's professionalism throughout, practical advice and at the end of it all, a reasonable cost. Have subsequently had further work carried out, which again was done promptly and efficiently. Will be first contact for any future work.

My old Ideal ICOS gas boiler was no longer operational, and Gavin Howell surveyed the job and quoted satisfactorily. He arrived promptly with his assistant on the agreed day, and they worked cleanly and steadily all day, to remove old boiler and install the recommended new Vaillant 424 Ecotec and other associated improvements in rewiring with new digital controllers. They completed the work on time and budget, commissioned the system and proved it to work as intended, and cleared all rubbish from site. All I had to do during the day was to supply strong coffee at chosen intervals. They worked cheerfully and efficiently to a high professional standard, and Gavin gave his assurance that should any problem appear that he would respond quickly to a phone call for aftercare or advice. I recommend him.

Gavin provide a very prompt response to my enquiry through the Vaillant website and visited my house shortly afterwards to discuss the project and provide some professional advice. A very competitive quotation for the boiler installation followed. We arranged another visit to my house to confirm all details and to agree an installation date. The installation was carried out on the date agreed, the removal of the existing boiler and new installation went very smoothly and the heating and hot water system is functioning fine. Overall a very good experience - I would happily recommend this company.

I found Gavin’s number in the local Parish magazine and noticed he lived in the same village as me. I rang him Thursday evening enquiring about a small job involving removal and capping off an old gas fire and replacing a damaged rad valve. Although he was extremely busy he arranged to come round today (Saturday) and have look. When he turned up and saw the job he said he could do it there and then which he did. He did the work swiftly and efficiently and had the necessary bits and pieces on his van to complete the job. He charged a very reasonable price. He is a very friendly guy and would definitely use him again and recommend him, great service.

I’ve used Gavin’s services 5 times now and on each occasion he has been very helpful, provided all the info I’ve wanted, given advice and fixed every problem. Pricing is fair too which is always refreshing. It’s great to have someone be happy to support when needed that I can trust to do the right job. I’ll happily recommend to anyone and will use again without question.

This is the second time that I have used Gavin, as having chatted at length with him whilst he repaired my old existing boiler it became apparent that installing a new and more efficient Combi boiler would have the added advantage of improving both the hot and cold water pressure throughout my house. In turn, this would help me with a proposed bathroom refurbishment by letting me install a more powerful mains fed shower as well as liberating space by removing the existing hot and cold water tanks. The boiler Gavin recommended had very good reviews and the installation was completed efficiently, to a high standard and at a fair price earlier this week. I have no hesitation in recommending Gavin.

I have had some ongoing issues with my boiler. Gavin has provided support, advice and could not have been more helpful when I've called with queries. He always provides me with a price up front and attends on time. Great service at a reasonable price.

Gavin installed a new bathroom in our old cottage, overcoming several unforeseen problems , due to undulating walls! He was always professional, clean ant tidy and nothing was too much trouble. I would have no hesitation in recommending him and his work. Many thanks Gavin for a super job.

I needed a plumber as my boiler would not light up. I hadn't used Gavin before, but he was local and had 5 star reviews on this site. He called round quickly and as the error code on my old boiler was unclear it became a process of iteration to identify the underlying fault. This required sourcing and trying a couple of separate components until the precise source of the error was determined and the boiler was up and running. A professional guy and highly recommended.

I requested a quotation from Gavin who on first impressions seemed professional and helpful. He attended the appointment on time and provided a swift quotation. After declining his quotation he then tried to charge me a fault finding fee of £50 call out, plus VAT. When I called to ask why I had been charged for a quotation he was extremely rude on the telephone and accused me of wasting his time. He continued to shout at me and even told me his wife had overheard our conversation and told me not to contact him again. I am glad I gained another quotation from a trusted friend who will now carry out the work for me and for a slightly better price.

After a failed installation by British Gas (selected only for interest free option) I decided to ask a retired plumber friend for recommendations, the advice given was a Vaillant combi was the way to go and to use the Vaillant site to find an advanced installer. I selected three installers; Gavin was the first to respond and having read my request offered to pop over that evening to give a quotation (I was now without heating and hot water was intermittent). Gavin completed a comprehensive survey followed up with verbal advice as to what best suited our requirements, this was followed that evening by a written quotation which was very competitive. The install was completed a week later, on time and with workmanship of the highest level, we now have a fully controllable and internet programmable heating system with hot water on demand. I have already recommended Gavin to friends and family and would highly recommend him to any future customers, when I need a plumber in future I will not mess about with any other contacts or quotes, it will be Gavin in the first instance.

Gavin installed a new boiler for me in 2018, efficiently, clean worker. Good contact. This year Gavin came back to give the boiler its first service in accordance with the product guarantee. Gavin is always on time, efficient and one of the best tradesman I have dealt with in recent years.

Gavin was easy to get hold of, was very quick to assess the problem with our boiler. Got the part required and was very prompt and efficient at turning up when he said and completing the work. Does not charge the earth either. Honest and approachable I would highly recommend him!

Gavin responded quickly to my e-mail question. He made an initial visit within a day or two to verify the central heating problem. A temporary solution was applied, and he returned within a week to complete the job plus servicing the boiler and gas fire. He Is a very clean, neat and quick worker. We are very confident of the work he did to our system.

Our boiler packed in leaving us without hot water. Gavin came around immediately and diagnosed the problem quickly. He sourced a new boiler which came in under his initial estimate and changed his schedule so that he could fit it as we were in a bit of a fix. He was polite and helpful throughout. I would thoroughly recommend using him and I will definitely be using him again.

Visited first to assess the job & offered advice. Had to quickly source part for the old Belfast sink after the old piece was un-serviceable. I’m new to the area, I got Gavin’s details by way of recommendation and was very pleased with the outcome. Will use him again for future work.

Excellent service throughout from site visit and estimate to completion of the work to install a combi boiler. Price quoted very competitive. An extremely tidy and organised engineer, the job completed in the estimated time frame. Polite and courteous throughout and provided helpful explanation in operating procedures.

First time I have used the Which trusted traders - fantastic outcome. Gavin responded quickly to my email regarding our central heating and arranged to visit early on Saturday. Gavin was punctual, polite, informative and explained everything clearly. The problem couldn't be fixed as a new part was required. Gavin arranged to revisit at 8:00 am on Bank Holiday Monday to sort out the issue. Perfect. I can't recommend high enough.

I am very happy to recommend Gavin. He responded very quickly to a message I left on his mobile number about a serious problem with my gas central heating system. He was able to drop in later that day and make a diagnosis with a follow up quote soon after. What I particularly liked about Gavin is that he took the time to explain clearly what he found, what action he recommended and why. And even more, it would appear that he has indeed fixed the problem and left the system in much better shape than it was before. Taking account of the parts fitted, I felt the cost for the work was very fair. I will be using him for the next boiler service for sure.

Had our company boilers serviced by Gavin for 2 years now. Only had one boiler issue apart from the usual service and he quickly attended and changed the part at a good price. It's a relief to have a competent and knowledgeable engineer that keeps staff happy.

Gavin has completed numerous jobs for me both at my home and rental property. All work has been carried out to a high standard. Gavin is quick to respond to urgent requests and completes the work on time and on budget.

I have used GH Plumbing & Heating before and each time have found Gavin professional, helpful knowledgeable and brilliant in his work. I am very pleased with my new kitchen appliances and gadgets which were fitted perfectly and on time as promised. He was very careful and neat in his fitting and it all looks fantastic and works perfectly so I am one happy customer. I will definitely use GH plumbing & Heating again.

After leaving a message, Gavin responded within hours and we discussed the problem with my boiler. He called round at the agreed time on the same day and had the correct tools with him to get the boiler operating again. I was extremely impressed with his professional approach. He also took time to discuss the condition of the boiler. I am delighted to have found a reliable heating engineer and plumber and I will be asking him to return to carry out some plumbing work in the future. Many thanks for the speed and quality of service.

Supplied and fitted a heated towel rail in the bathroom. Very happy with the job and reasonable price.

Gavin and Jason installed a new Valiant Combi central heating and hot water system today, having first removed a leaking hot water cylinder and our old boiler. They were very efficient, knowledgeable and friendly and took measures to avoid mess leaving the installation clean and tidy. I would have no hesitation in recommending them.

The annual service engineer said that the central heating system needed flushing as the radiators were heating unevenly. That was not part of my annual service package. I contacted GH Plumbing and Heating. The plumber arrived exactly at the time he stated. He quickly resolved the problem by balancing the radiators at a fraction of the cost of a system flush. He presented as very smart and professional. I would thoroughly recommend GH plumbing and Heating.

During the "Beast form the East" visit last week my boiler decided to stop working. Gavin was out the next day and after several attempts to get it working it just was not going to happen. It was nearly 20 years old after all. I made the decision to get a new boiler and within days he had it ordered and installed with no fuss or issue and made sure the house was heated again. I cannot recommend him enough and felt completely at ease with letting him in and then going back to work so I did not need to take more than my lunch break off. Great local trader and he will now be my go to gas man and annual service of my new boiler. Oh and great value too. Also mentioned his name to others an have said they have used him in the past and rate him very highly - Thanks Gavin