Endorsed by Which?

GJP Flooring Ltd

4.8

195 Reviews

Organisations and Awards

Oct 2019

About

GJP Floor Solutions is a local family-run company that supplies flooring solutions, including sanding services and the supply and fitting of wood and LVT (including Amticio) floors.

We work with domestic and commercial customers across Brighton, Hove, and Sussex.

Our flooring professionals have consistently maintained high standards of service and workmanship for over a decade, making GJP Flooring a contractor you can trust.

Thanks to our 30-plus years of combined experience, our experienced flooring specialists can tackle all types of flooring projects, including repair, restoration jobs and the completion of newly fitted wooden or LVT floors.

While some organisations prioritise their bottom line, we at GJP Flooring always prioritise our customers. Our qualified and fully-trained floor sanders and fitters work hard to leave you with a finish that adds value to your home whilst generating an appealing and welcoming space.

What we do

  • Flooring services

    • Floor laying
    • Wood flooring installation
  • Interior designers

  • More Services

    • floor sanding
    • floor restoration
    • gap filling
    • staining

Customer reviews

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4.8
195 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
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Excellent, used 3 times already
Customer Service
Quality
Value
Luke and Sam are a great partnership. Had them to sand and finish upstairs floors. Did such a good job, had them back to do downstairs. Then a third time to do a final room. Arrive on time, talked through the details and always open to adjustments / feedback on the fly. They're super tidy, respectful and work fast. Especially appreciate being able to iMessage them with questions, photos etc and they're always responsive. Wouldn't hesitate to have them back.
Customer in Kent Posted on 20/04/2024 , work completed 18/04/2024
Quality work by quality professionals
Customer Service
Quality
Value
I found GJP Flooring online after a google search and was impressed with the reviews they'd received. After firing an enquiry over to them via their website I received a prompt reply with some extra questions. Soon after I received another email with some more information and asking for a visit to my house. When Luke came over to the house he answered all my questions and was polite and friendly. It turned out he had done some work next door which we had seen and liked. After initial discussions we decided to split the work into upstairs and downstairs which ended up working out really well. We were pencilled in, I paid a deposit and the work began, all within 3 weeks of my initial enquiry. There were a few problems with our existing floorboards but Luke explained everything to me and was sure to explain extra costs that would be incurred as a result. The work was done in the time agreed and whilst over the initial cost I still feel it was good value for money. The floors look fantastic and I'm really pleased with the work done. I will definitely be using them again when we do the upstairs of the house.
Customer in Brighton and Hove Posted on 15/03/2024 , work completed 14/03/2024
Floor Sanding
Customer Service
Quality
Value
GJP Flooring were great from start to finish! The original consultation was done at a time to suit me after working hours and their quote was prompt and reasonable. Luke and Sam sanded my living room and hallway floors including filling gaps with pine fillets . They were clean, efficient and polite and did a lovely job - they even finished early which was a bonus. I would strongly recommend them.
Customer in West Sussex Posted on 18/01/2024 , work completed 16/01/2024
Efficient and dependable
Customer Service
Quality
Value
This was my second time using GJP Flooring to restore hardwood floors in tenanted property. In both instances GJP have been great to deal with. Clear, timely communication, accurate quotes, reasonable pricing with work completed efficiently and to a very high standard. On this occasion I was working to a very tight schedule on a difficult refit. Glyn helpfully arranged for his team to work over a weekend to get the job completed. His team arrived on time at 8am and managed to get three costs applied in a day. Can't recommend these guys highly enough.
Customer in Greater London Posted on 01/01/2024 , work completed 16/12/2023
Wood flooring restoration and repair
Customer Service
Quality
Value
We have hired GJP Flooring to help us fix an old damaged floor that was always covered by carpets and not well cared for. They processed our case in a very timely manner, sent workers to our place only a week after 1st contact and kept us informed throughout. Marcus and Joe then came and fixed our floor with wood slithers, replaced broken floorboards and made sure everything was as tight as possible. Their communication was very professional and the work of a very high standard, which we were truly relieved by, as we did not know if our floors could be brought back to a good shape. To our surprise, after sanding and varnishing was done, we ended up with a magnificent living room, much better than what we expected. It gives the whole space a new life! We are very grateful to Glyn and his teams for the prompt response, the high quality craftsmanship and the utmost professionalism that they used to handle this job. Could not be happier with the results!
Customer in Kent Posted on 21/12/2023 , work completed 19/12/2023
Floor now looks like a new floor!
Customer Service
Quality
Value
Whole service was great! Glyn kept in contact to book the job in and talked me through what they would do to my flat floors. Luke and Sam did an AMAZING job. The floor was badly marked from being used as a holiday let and it now looks like new. Was really impressed with what could be done. Highly recommmend!!!
Customer in Brighton and Hove Posted on 14/11/2023 , work completed 10/11/2023
Refurbishment of walnut parquet flooring
Customer Service
Quality
Value
It seemed an impossible task to return our old parquet walnut flooring to its original glory. There were missing wooden tiles, uneven surfaces and a brass dividing floor runner through the middle of the space. However the results were beyond our expectations. The GJP fitters were polite, hard working with a can do attitude. The care they took and the attention to detailing made the finished floor a triumph.
Customer in Surrey Posted on 12/11/2023 , work completed 04/11/2023
Really great floor sanding
Customer Service
Quality
Value
Genuinely impressive. The floor sanders were very knowledgeable, and provided great advice. The quality of their work, and the final finish, was fantastic.
Customer in Greater London Posted on 26/10/2023 , work completed 25/10/2023
Sanding and finishing engineered oak flooring
Customer Service
Quality
Value
I highly recommend GJP Flooring. Glyn was immediately impressive by phoning me to discuss my plans and help guide me towards options for the best outcome. His quote was highly competitive but his communication was determinative. The work was undertaken by Luke and Sam and in the run up to the job Luke was in touch with me several times so he could arrange it so the work caused minimal disruption and could fit around children coming home from school early. The finish itself is transformative and he and Sam have achieved a great outcome: far better than we thought could be possible. I wouldn’t hesitate to use them again, or to recommend them to others.
Customer in Surrey Posted on 13/10/2023 , work completed 06/10/2023
Restoration of original wooden floors
Customer Service
Quality
Value
Highly recommend GJP flooring. Very professional team from start to finish! Resorted my floorboards in two of my bedrooms so quickly. I am over the moon with the results and will only use this company in the future. Thanks again for such a great job!
Customer in Brighton and Hove Posted on 15/09/2023 , work completed 30/08/2023
Resanding lounge and hall flooring
Customer Service
Quality
Value
From quotation to completion of the job, GJP were excellent. We’re absolutely delighted with the work they’ve done resanding and restoring our floors. The colour and finish of our oak boards is even better than when they were first laid. We wouldn’t hesitate to recommend them.
Customer in Hampshire Posted on 13/06/2023 , work completed 08/06/2023
Very happy - again!
Customer Service
Quality
Value
This is my second time using this company. Extremely happy with every aspect of this job. Total pros, great value for money, helpful, pleasant, tidy, polite and quick. Can’t fault them.
Customer in Brighton and Hove Posted on 09/06/2023 , work completed 08/06/2023
Floors transformed
Customer Service
Quality
Value
We had very tired original floor boards that brought the look and feel of the property down. I was going to carpet but decided to get quotes to have the floor boards sanded and refurbished. I spoke with Glyn at GJP flooring. I was sold right away, not because he did a sales job on me but because he was polite, professional and I felt I wanted to do business with him. I felt no obligation to accept the quote, it was the highest (not by much) but I felt confident in Glyn. On the day of the work the 2 man team arrived at 8am, they were brilliant, very professional and I am quite amazed at how hard they worked. They finished at 5pm. They did 2 double bedrooms and joining hallway. This included sanding back the horribly painted and stained floors and then 3 coats of varnish. A lot to achieve in 1 day. I cannot begin to express how amazing the floor now is, they guys ensured absolute perfection was achieved and they exceeded our expectations. The place looks unbelievable! It was spotless too because the clean up everything. Just WOW! The price was fair, comparable to high quality carpet to be fitted. However, this is way better. If you are thinking about getting your flooring renovated, dont hesitate. I highly recommend GJP flooring. Thank some much guys, you did an amazing job and we love it. We want you back to do the stairs now :)
Customer in Surrey Posted on 02/06/2023 , work completed 24/05/2023
Great customer service and professional work
Customer Service
Quality
Value
Glyn was extremely professional and made sure I understood clearly the work that had to be carried out. The work exceeded my expectations and my floors look great
Customer in Brighton and Hove Posted on 22/05/2023 , work completed 03/04/2023
Terrible experience
Customer Service
Quality
Value
We had a terrible experience with GJP Flooring and would strongly recommend avoiding them. We had several issues: A failure to identify a serious woodworm infestation meant that we had to redo their work and pay for additional remedial work to correct their mistakes. They claim their terms and conditions state that the client is responsible for identifying and treating any woodworm before work commences. They do not say this. They have also told us they are not in the business of treating woodworm so have no expertise in this area. Although they may not be experts, it seems reasonable to expect a company that restores wooden floors to be able to identify a serious woodworm infestation and make the customer aware of it. GJP uses sub-contractors. The team that undertook our work asked how much GJP were charging and told us they could offer a much better price for future work if we contacted them directly. This also means the customer service is bad because GJP try to pass responsibility onto their sub-contractor. The quality of workmanship was poor. Rather than replacing damaged boards with long sections of reclaimed boards, they used multiple small offcuts. The sanding and lacquering work was also uneven and badly done. Overall, a very bad experience.
Customer in Greater London Posted on 09/05/2023 , work completed 22/07/2022
A Which? Trusted Traders staff member replied on behalf of the trader (on 19/05/2023)
We are genuinely disheartened to learn that your experience with GJP Floor Sanding fell short of your expectations. We value your feedback and are grateful for the opportunity to respond to the points raised. On the issue of woodworm infestation, it's very important to clarify our terms and conditions, which explicitly state that clients are tasked with the identification and treatment of any pre-existing woodworm issues before we begin our services. As outlined in point 17 of these terms, we strongly recommend that clients engage professional pest control services to look over and treat potential woodworm infestations. While we appreciate your perspective, as a floor sanding company, our expertise is squarely centred on the restoration of wooden floors. The identification of concealed or latent woodworm infestations requires a level of expertise outside our speciality, resting firmly in the domain of pest control professionals. Regarding our use of subcontractors, we would like to highlight that subcontracting is a widespread and accepted practice across many industries, including ours. We want you to know that our subcontractors are of the highest professional standard. We maintain a collaborative approach, wherein we and our subcontractors share the responsibility for delivering a top-tier service. We are sorry, but we've already taken steps to fix this situation with the team involved. Regarding your comments on workmanship and our use of offcuts, I want you to know that this is a well-established approach in our industry. It's a conscientious balance of cost-effectiveness, preservation of the floor's original integrity, and the environmental consideration of minimising waste. We're sorry if we didn't meet your expectations on this occasion. Your feedback is invaluable and will contribute to the continual refinement of our practices. Our commitment to delivering our work with care, skill, and professionalism is unwavering. Your feedback plays an instrumental role in helping us to maintain our high standards and improve wherever necessary. Our primary objective is customer satisfaction and it's unfortunate that we did not fulfil this for you. It's our sincere hope to have the chance to redeem your faith in our services in the future. Kindest regards, The GJP Floor Sanding Team
Great work, perfectionists
Customer Service
Quality
Value
The GJP flooring Company does something extraordinary to an old ordinary pine floor. They bring it up in quality and appearance to a very expensive beautiful even surface with no cracks or spaces between floorboards.The whole area feels solid. The work is done with no fuss or dust. I am amazed.
Customer in Greater London Posted on 08/05/2023 , work completed 28/04/2023
Efficient, high standard of work and helpful.
Customer Service
Quality
Value
Glyn was extremely efficient and helpful when organising the quote and then then the work. The team that arrived to do the job were very knowledgable and capable. I am extremely happy with the finished work.
Customer in Surrey Posted on 30/04/2023 , work completed 14/04/2023
Floor Sanding
Customer Service
Quality
Value
I am very happy with the work done by GJP. Glyn surveyed the floors and the quote provided was clear about what was included and any charges for additional work. Marcus and Joe arrived on time on the scheduled date and did a great job. They were flexible in that they completed the work over three days rather than the two scheduled, due to there being a bit more preparation work to do than expected (loose boards / large gaps etc.). Marcus kept me updated with progress and timings and both were very professional, efficient and respectful of my house and furniture. Thank you Marcus, Joe and Glyn
Customer in Surrey Posted on 21/04/2023 , work completed 19/04/2023
Great service
Customer Service
Quality
Value
Great service, Joe arrived early and started straight away. He showed professionalism in his work with great attention to detail. The work was completed on time and the area was left clean and tidy. Would highly recommend GJP Floor Sanding
Customer in Brighton and Hove Posted on 14/03/2023 , work completed 13/03/2023
Top notch
Customer Service
Quality
Value
I’ve used this firm twice now for 2 separate floors in my house, and I have to say the communication and quality of work is outstanding. I’d highly recommend.
Customer in Greater London Posted on 10/02/2023 , work completed 10/02/2023
Fantastic restoration of original pine floorboards
Customer Service
Quality
Value
GJP did a fantastic job sanding and resealing our original pine floorboards, restoring them to their natural beauty. They also repaired a number of holes and large chunks which had been taken out, but are now barely visible. They were responsive, friendly, and flexible when we had to change dates. The quote was very reasonable. Highly recommend and we would go direct to them for any future works.
Customer in Brighton and Hove Posted on 23/12/2022 , work completed 09/12/2022
Professional, detailed and extra helpful
Customer Service
Quality
Value
I would strongly recommend GJP Flooring owing to swift and patiently adjusted quotes, very nice and professional team, punctual, went out of their way to be helpful, super informative. I have only positive things to say about their work and communications. A really good experience.
Sophie in East Sussex Posted on 22/11/2022 , work completed 18/11/2022
Great allround service
Customer Service
Quality
Value
Luke and Sam did a brilliant good job. They sized up the task really well & carried out the work diligently & efficiently. They were also very considerate with the furniture moving which was really appreciated…I would say however sending two requests for payment before a working day has elapsed is a little irksome. Overall, we’re very happy with the work & the service we received & would happily recommend in future.
Customer in Greater London Posted on 26/09/2022 , work completed 22/09/2009
Professional and Trustworthy
Customer Service
Quality
Value
GJP Floor Sanding was able to complete sanding and lacquering 6 rooms in our house in the UK in a very tight schedule. The job was finished impeccably. The floors look beautiful and the customer service has been friendly, helpful and very prompt. They helped us to make decisions along the way and finished the work on time and with the highest standards and considerably lower price than what other companies had quoted for the same job.
Customer in West Sussex Posted on 18/08/2022 , work completed 18/08/2022
Another great job done
Customer Service
Quality
Value
We have now used GHP Floor Sanding on several occasions going back over a decade. They have always produced great results and have been really friendly and easy to deal with. We don't know how they compare on price but as far as we are concerned the price is always fair for the excellent results and service.
Customer in Brighton and Hove Posted on 31/07/2022 , work completed 20/07/2022