Endorsed by Which?

GLM Gas & Plumbing

5.0

60 Reviews

Opening Hours
Today - 08:30–17:00
  • Monday 08:30–17:00
  • Tuesday 08:30–17:00
  • Wednesday 08:30–17:00
  • Thursday 08:30–17:00
  • Friday 08:30–17:00
  • Saturday - Closed
  • Sunday - Closed

About

We are a reliable , trustworthy, friendly local company priding ourselves on customer service and satisfaction , with 18 years experience in the industry we ensure the highest quality service to each and every one of our customers. We are proud to be a Which?Trusted Trader and Verified by Expert Trades to ensure our customers always receive the highest level of service.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Gas cooker installation
    • Gas emergencies
    • Gas safety testing and inspection

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
60 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Excellent job! emergency boiler change
Customer Service
Quality
Value
Needed a Plumber in an emergency as the boiler had broken down leaving my Uncle without heating and hot water. Spoke to Gary and he said he would be able to call later that day to look at the job and do us a quote. We decided to go ahead having a Worcester Bosch Combi Boiler. Gary and Aidan are really professional super hardworking and have done a brilliant job. It’s nice to be able to recommend a company that is local to us who really care about their customers. First class!
Customer in Flintshire Posted on 11/04/2024 , work completed 10/04/2024
Would recommend GLM to anyone
Customer Service
Quality
Value
Gary responded quickly to my initial enquiry and was able to pop round to quote for the work required. We wanted to get rid of our old boiler and tank, and replace with a combi system. Gary provided a few options suitable and quoted for all options that same day. We booked Gary in for his next available time which was a couple of weeks later. Gary and Aiden were prompt, efficient, very reasonable with pricing and extremely tidy. Gary kept us up to date as the job went on and took time to give us a tutorial following completion of the install. Other gas engineers wanted to charge us for moving the boiler to the loft and provide a new hive. Gary did none of this. He was able to put the new boiler where we wanted it and use our existing hive. Thanks again!
Customer in Flintshire Posted on 24/02/2024 , work completed 20/02/2024
First class company and a top quality job
Customer Service
Quality
Value
GLM gave a very competitive quote for a top quality Worcester boiler. They were flexible with the fitting date to suit us and also really helpful in siting the boiler to make best use of the space we had available. Both fitters were polite, friendly and obviously experts in their field. After many years of having to chase gas fitters for appointments, this firm turned up when they said they would, carried out the work agreed and charged exactly what they quoted. They also carried out some additional work which materialised once the fitting got under way but never charged an additional premium for this. Give them a call, you won’t regret it.
Customer in Flintshire Posted on 05/02/2024 , work completed 31/01/2024
Emergency boiler change
Customer Service
Quality
Value
My boiler overheated a few days before Christmas and it wasn't under warranty with the manufacturer,I called Gary at glm and told him what had happened. Lucky he was able to call the next morning to have a look and arranged to come the following day to replace my boiler. All the work was carried out to a exceptionally high standard all the mess was cleared up and it was done in a few hours ,can't thank and recommend glm enough
Customer in Flintshire Posted on 06/01/2024 , work completed 21/12/2023
New Worcester Boiler Fit
Customer Service
Quality
Value
Gary contacted me promptly and professionally within 24 hours of me submitting my first enquiry directly to Worcester. He explained that he could not visit immediately but after I sent him photos he prepared a competitive quote and suggested that because my existing boiler had completely failed, he could replace it within 48 hours. I sought other quotes but Gary seemed on the ball, friendly and professional so I went ahead. He and his colleague visited on the day agreed (and bang on the start time agreed) and the new boiler was installed in place of the old one by the end of the day. Both Gary and his colleague were hard working, clean and tidy and came up with various fitting solutions for vents and drains which were a great improvement over my last boiler. I have no hesitation in giving GLM a five star reference and look forward to offering even more tea when they visit at service time !! :)
Customer in Flintshire Posted on 07/12/2023 , work completed 05/12/2023
Replacement of Worcester Bosch Boiler
Having recently moved to North Wales and having problems with the existing boiler, I looked on the internet for a Worcester Accredited Installer and found GLM Boilers & Plumbers - what a great find! I phoned them and Gary and his assistant installed a new Worcester Bosch boiler in a different position, which wasn’t an easy task. Gary is very professional both with his work and communication. Nothing is too much trouble for him. Gary and his assistant worked as a great team and removed old boiler etc. and left the place very clean. They are very polite and considerate and I highly recommend them.
Customer in Flintshire Posted on 04/12/2023 (Reviewer did not use service)
Tradesman you can trust
Customer Service
Quality
Value
Removed old boiler system and replaced with a combi boiler. Needed the work doing at short notice - he said he'd try to achieve it by the date and was true to his word. Polite, good communication and excellent pipe work.
Customer in Flintshire Posted on 29/10/2023 , work completed 14/10/2023
New Worcester combi boiler
Customer Service
Quality
Value
I would highly recommend GLM heating and plumbing, from quoting to replacing our old boiler. Gary and his apprentice were polite and friendly but very professional. The kept their mess to a minimum and tidied up when the job was finished. Gary explained how the boiler controller worked and helped set it up. Excellent job done couldn’t fault anything and would highly recommend.
Customer in Flintshire Posted on 17/10/2023 , work completed 10/10/2023
Worcester boiler replacement
Customer Service
Quality
Value
GLM replaced our existing boiler for a new Worcester model. The whole process was excellent, from selecting the correct model, quoting, installation, and follow up aftercare. Gary and Aiden are reliable, genuine hard-workers, they worked the installation around our schedule to minimise the impact to us, and the end product is excellent. I would highly recommend GLM services.
Customer in Flintshire Posted on 17/10/2023 , work completed 05/10/2023
Central Heating Boiler Maintenance
Customer Service
Quality
Value
Gary arrived at the appointed time. He carried out the maintenance on the Boiler. He is a very confident, competent Engineer with a friendly manner. I would recommend Gary to any potential customers.
Customer in Flintshire Posted on 26/09/2023 , work completed 25/09/2023
Boiler replacement
Customer Service
Quality
Value
GLM relocated and replaced our existing boiler with a Worcester system boiler. Gary responded to my initial enquiry very quickly and arranged a convenience time to come out to check our requirements. He provided me with a clear list of suitable boiler options and provided quotes in a timely manner. The job was carried out with minimal disruption and we found Gary to be professional and reliable. I would definitely use GLM again.
Customer in Flintshire Posted on 24/08/2023 , work completed 18/08/2023
Boiler replacement: efficient, friendly service from a local tradesman
Customer Service
Quality
Value
The whole process, from initial quote to installation and after service has been smooth and painless. Gary has been professional, courteous, and informed throughout - he knows his products, was able to articulate the benefits/costs of each option, and communicated very effectively throughout the process. The financing of the product (new boiler) was easily organised. The installation went smoothly and was within the estimated time-scale. No mess was made and I have had follow ups since to check all is ok. Would highly recommended Gary (GLM Gas and Plumbing) and will be using them for any services/future work.
Customer in Flintshire Posted on 24/07/2023 , work completed 23/07/2017
A brilliant job
Customer Service
Quality
Value
Anyone considering a boiler replacement could not do better than using GLM Gas and Plumbing. Gary is a great lad with a very high level of competence, a very diligent worker and extremely efficient and helpful. The completed job for a new Worcester Combi boiler was superb. All pipework very neat and tidy and the installation looks brilliant and works like a dream. Everything left in a tidy state and all completed with minimum fuss. Gary is assisted by his apprentice Aiden who too is an excellent worker. All in all I cannot recommend him more highly. The price was very competitive and with hassle free no interest finance available its a no brainier. A new boiler installation is a big decision so choosing the right installer is vital. Anyone choosing Gary's firm will not regret it. without question, I be using him for maintenance on the boiler in the future.
Customer in Flintshire Posted on 06/07/2023 , work completed 05/07/2023
Boiler Replacement
Customer Service
Quality
Value
Firstly the contact we had with Gary when getting a quote was great, very fast replies and he also took into account our needs and requests without any hesitation. We had our old conventional boiler system removed and a new Worcester fitted in it’s place. The old boiler was removed from the kitchen and the new one fitted upstairs in the airing cupboard. Gary and Aiden are both extremely professional and kept the house tidy throughout the job. The work was completed on time and to a very high standard. Couldn’t fault anything about them at all and would highly recommend to anyone. We will definitely be using them again in the future.
Customer in Flintshire Posted on 09/06/2023 , work completed 26/05/2023
Install new Worcester Bosch boiler.
Customer Service
Quality
Value
I chose GLM gas and plumbing to install a new boiler and replace radiators. From start to finish of the job, I couldn't fault their approach to the job. All very professional. Any queries we had as the job progressed, Gary was more than helpful in getting us on the right track. At the end of the job, they left the place clean and tidy, so no complaints there. The final bill was fair and compared well with other quotes we had had. No hesitation in recommending them to others, and we will certainly use them in the future when we need a good plumber and gas engineer.
Customer in Flintshire Posted on 12/05/2023 , work completed 24/04/2023
Reliable tradesman and extremely neat and tidy.
Customer Service
Quality
Value
I'd recommend Gary and his team for their work. We had an old boiler changed and at the quote stage Gary was one of the few who actually replied and followed up when he said he would. All work done on time and within budget. They tidied the birds nest of pipework and clearly take pride in being neat as well as really tidy. Sheets over the stairs and carpets and all rubbish and dust was removed. Can't fault their work at all and wouldn't hesitate to recommend.
Customer in Flintshire Posted on 31/03/2023 , work completed 29/03/2023
Super professional
Customer Service
Quality
Value
I had Gary and Aiden remove my old boiler system, and fit new combi system Work was carried out professionally. Everywhere was left clean and tidy after completion.Gary kept me informed as how the job was going at all time. Won't be using anyone else in the future.
Customer in Flintshire Posted on 11/03/2023 , work completed 04/03/2023
Lovely gentleman and very helpful
Customer Service
Quality
Value
Gary visited today and was very helpful with our problem with the boiler will definitely have him back to service the boiler. Thank you Gary
Val in Flintshire Posted on 01/03/2023 , work completed 01/03/2023
Worth the wait
Customer Service
Quality
Value
Our boiler had a pinhole leak. We had to wait a week for it to be fixed, but this was not an issue as we are currently having our bathroom renovated so we didn’t need any hot water. We sent photos to Gary and he knew straightaway how to fix the problem and came to our house with everything ready.
Customer in Cheshire West and Chester Posted on 04/02/2023 , work completed 02/02/2023
Extremely good service!
Customer Service
Quality
Value
Gary and his colleague came to convert our 30 year old boiler for a brand new Worcester boiler. We couldn't have asked for a better service, They were both very professional and friendly, considerate in our home and tidy, all at a very competitive rate! Everything was explained to us fully on how to use it and the best rates for efficiency and cost. We would 100% recommend this company and will use them again in the future if needed.
Customer in Flintshire Posted on 01/02/2023 , work completed 01/02/2023
Replacment of Worcester 19/24 Boiler
Customer Service
Quality
Value
Gary and his co worker replaced our 20+ year old Worcester Boiler with a new Worcester unit. He was recommended from the Worcester Bosch Web Site, as an approved installer. I can fully recommend his company. His work was excellent, and the installation was completed in one day at a very competitive price. The site was cleaned after his work, and all the old boiler items were removed. I was very impressed, and we now have fully working system again. If I ever have any Boiler / Plumbing needs in the future, then Gary and GLM Gas and Plumbing will be my go to contact. if you are looking for a Worcester approved boiler installation engineer, then contact Gary and you will not be disappointed.
Customer in Flintshire Posted on 24/01/2023 , work completed 23/01/2023
Excellent job.
Customer Service
Quality
Value
Gary and his work colleague replaced my 30 year old combi boiler with a top of the range new one. He also fitted 7 new radiators. The price for the whole job was very competitive. He was very careful not to leave any mess and all rubbish was removed from my property. As an added bonus he made sure I thoroughly understood now to operate the boiler controls and he recommended the best energy efficient settings.
Customer in Cheshire West and Chester Posted on 20/01/2023 , work completed 20/01/2023
New Worcester boiler installation
Customer Service
Quality
Value
Amazing work real life Santa Claus came on his day off at Xmas set me up on 0% finance yesterday after giving me a quote for a Worcester boiler install and true to his word came and installed next day this really was a real life miracle at Xmas you won't go wrong with guy clean and tidy great workmanship if only all tradesmen were half as good as this guy and trust me I never write reviews but had too for this guy.
Customer in Flintshire Posted on 22/12/2022 , work completed 22/12/2022
Very pleased with service provided
Customer Service
Quality
Value
We were looking for someone to service our boiler after our long standing engineer said he could not do it this year. Saw Gary’s van in driveway on our road and started talking to him. He was very approachable and helpful. Within a few of minutes we had a service date sorted and booked into his diary. (The back of Gary’s van was very organised and tidy which, to us, says a lot about how a person works.) Gary arrived on time and quickly carried out the service. We would definitely book him for the next boiler service and, should the need arise, any other heating and plumbing work.
Customer in Flintshire Posted on 21/12/2022 , work completed 20/12/2022
Reliable service with good communications
Customer Service
Quality
Value
I contacted Gary to ask if he could undertake the annual service on my Worcester Bosch Gas Boiler. The phone was answered straight away and after confirming a few details my service was booked in. Gary sent me a SMS on the day confirming the arrival time and the work was completed with no fuss and no mess. Gary was very polite and explained the work carried out. It's hard to get a reliable heating engineer these days and Gary was spot on. I will certainly go back to him and would highly recommend GLM Gas and Plumbing.
Customer in Flintshire Posted on 12/12/2022 , work completed 09/12/2022
Fantastic reliable service
Customer Service
Quality
Value
GLM fitted our new boiler and radiators whilst we were away on holiday. Gary is very polite, helpful and totally trustworthy; they did a fantastic job. We came home to a perfectly clean house. Would highly recommend for reliability and great price. Really pleased with the work they did. Thank you
Customer in Flintshire Posted on 23/11/2022 , work completed 18/11/2022
New boiler installation
Customer Service
Quality
Value
Fantastic service from Gary. Fitted new boiler, a replacement radiator and 6 thermostats, all for a great price. Arrived on time, kept to schedule, cleaned up and respected my home. Friendly and knowledgeable and put me at ease concerning the remote operation from my mobile which I was anxious about ( not being tech savvy) A mention also to his apprentice, a lovely polite young man who sorted out the issues on my mobile. Personal recommendation by work colleague and now very happy to recommend myself. Thank you Gary and your team.
Customer in Flintshire Posted on 13/11/2022 , work completed 11/11/2022
Top job
Customer Service
Quality
Value
Great work from start to finish. No complaints. Very happy with my new boiler and advice received from Gary along the way.
Customer in Cheshire West and Chester Posted on 06/11/2022 , work completed 04/11/2022
New Boiler Installation
Customer Service
Quality
Value
GLM provided an awesome service from first contact to completion of the job. Extremely polite, professional and helpful team. The workmanship was outstanding and so was the attention to detail. They left our home spotless every day. Even addressed an additional request to put in some shelves in the boiler cupboard. Can’t recommend them enough, so very glad that we chose them for such a key job.
Customer in Posted on 03/11/2022 , work completed 03/11/2022
Excellent service
Customer Service
Quality
Value
First time using this company, more than excellent service from two of the most pleasant and helpful guys. No hesitations in recommending this company, totally professional.
Customer in Flintshire Posted on 28/10/2022 , work completed 28/10/2022
New Combi Boiler Installation at Short Notice
Customer Service
Quality
Value
What can I say but excellent on all counts! Being a retired professional engineer having someone meet your standards both in quality of workmanship, knowledge, communication and ability and willingness to listen is all you can ask for. Gary and Adam? have ticked all those boxes for me. The work involved not just the installation of a new combi boiler but also modification to the basic heating plumbing with the removal of old zone valve, redundant bypass and old filter. All associated controls rewiring also done. The place was left clean and tidy, all materials, packaging and old boiler and flu removed. The price quoted was the price invoiced except for the addition of a new smart thermostat which was found to be needed. Without a doubt we will be using Gary again for all our future plumbing needs.
Customer in Wrexham Principal Area Posted on 06/10/2022 , work completed 30/09/2022
Fabulous service
Customer Service
Quality
Value
Gary came out to do a gas safety certificate for us, he was excellent at fitting us in short notice. He was prompt and very friendly. During our gas safety check Gary noticed that we had major gas leak. He was very calm and reassuring and incredibly knowledgeable. He stopped me from panicking and helped to get the gas board out to resolve the gas leak. Gary even came back the next day to finish off the gas safety certificate for us. Without him we could have been in major difficulties. His service was incredible. Very clean and tidy as well as professional. His communication is brilliant. I would absolutely recommend GLM to anyone and will be using his services again for all our boiler/gas needs.
Sian in Flintshire Posted on 19/08/2022 , work completed 19/08/2022
New combi-boiler
Customer Service
Quality
Value
Can’t rate Gary highly enough. He arrived at the agreed time and clearly explained the options, pricing and his recommendations. He replaced a 30 year old freestanding boiler with a new combi-boiler, his work was of a very high standard and he took time after the install to explain in detail how the system works. He and Adam were very professional and helpful, I’m delighted with the new boiler and would definitely recommend them for other work. Thanks Gary!
Customer in Flintshire Posted on 28/06/2022 , work completed 16/06/2022
Boiler service
Customer Service
Quality
Value
Gary installed my boiler 12 months ago and returned today to carry its first service. Again, punctual, professional and polite. I wouldn’t hesitate to recommend him. Thanks again for a thorough service inspection.
Customer in Flintshire Posted on 28/06/2022 , work completed 28/06/2022
Boiler service
Customer Service
Quality
Value
Contacted Gary to arrange a service for my Worcester Bosch boiler. Arrived promptly and completed the service finding two faults which needed attention. Excellent service and will use again.
Customer in Flintshire Posted on 27/06/2022 , work completed 27/06/2022
Boiler replacement
Customer Service
Quality
Value
Gary contacted me the day after I had filed a request for an approved installer to replace an existing broken boiler. He visited the same day and provided me with a quote later the same day. He returned two days later and installed a new boiler. The old boiler was extremely difficult to remove because it was in a fitted, bespoke kitchen. Gary was punctual, polite, and extremely efficient. He tidied up all the mess that was inevitably made getting the old boiler out. He fitted a horizontal flue and sealed off the previous vertical flue that was located in a chimney. He is by far and away from the most proficient and 'user-friendly' tradesman I have ever dealt with and I recommend him very highly.
Customer in Cheshire West and Chester Posted on 27/06/2022 , work completed 23/06/2022
Great work replacing radiator and kitchen tap. He also serviced the boiler
Customer Service
Quality
Value
Gary came when arranged gave us the price returned when he said he would and did the work efficiently and cleanly. We would recommend him and use him again.
Customer in Flintshire Posted on 21/05/2022 , work completed 09/05/2022
Follow up service a year after boiler installation
Customer Service
Quality
Value
Gary did an excellent job fitting the boiler a year ago . A year on I get a service reminder text he then arranged to service the boiler that week . Gary is always on time he is clean and efficient nothing is too much trouble.
Customer in Flintshire Posted on 15/05/2022 , work completed 13/05/2022
Great work on a difficult instillation, Highly Recommended
Customer Service
Quality
Value
Gary recently replaced a dead floor standing boiler, located on the third floor with the complication of a roof flue. It was a difficult job requiring taking apart the old boiler bit by bit and arranging a roofer for the new flue. Gary and his apprentice got done really quickly including fitting in the old boiler extraction on a Friday afternoon so that there was no risk of a delay for the roofer. Gary was professional from start to finish with a thorough quote discussion covering some potential issues and work completed exactly as scheduled with everything left clean and tidy. I would strongly recommend Gary for any Boiler Installation.
Customer in Flintshire Posted on 13/04/2022 , work completed 31/03/2022
Highly recommended!
Customer Service
Quality
Value
Called Gary at GLM to see if he could help with an urgent issue regarding a leak. Gary was fantastic, came a couple of hours after me contacting him and managed to detect the leak and fix it all on the same day. Cannot thank him enough for coming so quickly and sorting and very reasonable price. Would not hesitate to use Gary again and will highly recommend him.
Customer in Flintshire Posted on 23/02/2022 , work completed 23/02/2022
Totally reliable heating engineer - boiler service
Customer Service
Quality
Value
Gary was highly recommended to me by a friend and she was absolutely right! He is totally professional, nothing too much trouble does an excellent job and not over priced. He gives his professional advice to avoid unnecessary cost. Arrives on time, polite and remembers you from his last visit over a year ago...the personal touch! I have recommended him to others and will continue to do so. In this day and age it is so refreshing to find someone with Gary's quality. Thank you Gary & apprentice!
Customer in Flintshire Posted on 18/02/2022 , work completed 18/02/2022
New Worcester Bosch Combo Central Heating boiler
Customer Service
Quality
Value
Excellent in response to my phone call. Prompt visit to assess my property and supply a recommendation. Highly competitive quote received in the evening of the same day as his visit. Supplied a written online quote with simple online method of acceptance. Swift arrangement of fitting within 2 days of quote and arrived when promised. Job fully completed within one day. Gary and his apprentice were polite and well mannered and ensured that all areas were kept clean and tidy throughout the day. Following installation we were given precise instructions on operation of the boiler, timing and thermostat controls. They checked that all radiators were fully functioning before leaving. Will gladly recommend Gary to anyone wishing for work to be carried out on their premises. We will also be arranging for GLM Gas & Heating to carry out annual servicing of all of our appliances. Very, very pleased with the whole process from start to finish.
Customer in Flintshire Posted on 17/02/2022 , work completed 17/02/2022
Reliable and helpful -5⭐️ work
Customer Service
Quality
Value
Gary was brilliant - he was able to accommodate an urgent issue and although a previous job pushed the times back a bit he was reliable with communication and still came to fix the issue on a Friday evening. Highly recommend!
Customer in Flintshire Posted on 11/02/2022 , work completed 11/02/2022
Boiler fix and service
Customer Service
Quality
Value
Highly recommend. Excellent service and quality work. Came round in a timely manner to look in to and fix an issue that had left us with no heating or hot water. Advised on possible issues with the boiler, then returned to complete a full and thorough service.
Customer in Flintshire Posted on 25/01/2022 , work completed 25/01/2022
sage kitchen
Customer Service
Quality
Value
I was recommended GLM Plumbing by a friend. I needed pipes moving and refitted against a wall, a new sink fitted and radiator for my kitchen. I can honestly say that the fitters were brilliant. Gary was extremely polite discussed with me what I needed and explained what he would be doing. Sent me an email with the price to do the work and when the job was completed I received the invoice with no added extras to pay. Very tidy and I would definitely use then again.
Customer in Flintshire Posted on 01/12/2021 , work completed 30/11/2021
Boiler change and move
Customer Service
Quality
Value
I contacted Gary to replace and move my existing boiler from the middle of the house to the utility room. His workmanship was very professional and the pipework was neat and tidy. He removed the old flue and sorted the roof out. All of the rubbish was removed, and the house left clean and tidy, definitely recommended.
Barrie in Flintshire Posted on 06/11/2021 , work completed 05/11/2021
Brilliant service! Brilliant guy! Installed new boiler
Customer Service
Quality
Value
After my old boiler decided to give up, I looked for someone to help and Gary came with great reviews. Which he didn't fail to live up to! I liked the fact you could use whatsapp to message him, I found it convenient. I had a feeling my boiler was old, but didn't have much information on it, as it was already here when I moved in. Gary came to the rescue! the whole process was easy and straight forward. He came to look and explained everything to me, I could of fixed the issue at hand, but as i'd already thought there was no point with it being so old. So Gary went through options of new boilers and the best one for me. He was down to earth, polite, friendly, dressed smart, punctual, explained it all to me really easily and kept me up to date as well. He was realistic with times of when he could come, with other jobs he had on as well. So I went ahead and had a new boiler installed and I can't fault him on how hard working, efficient, and diligent he was. Gary and his apprentice came on time, were respectful, professional and kept me informed. As the property was renovated and someone had built the cupboard around the boiler, he had a bit of a challenge to get the old one out, which he achieved with no issues caused to the cupboard. Once finished he tidied up after himself and explained how it all worked and how to use the easycontrol app. Honestly my home has never felt so warm, even when the old one worked! Everyone needs Gary for their boilers and heating, he's the best!!
Customer in Flintshire Posted on 27/10/2021 , work completed 26/10/2021
Highly Recommend.
Customer Service
Quality
Value
We contacted Gary after using the internet to search for a Worcester Bosch recommended company. He had great reviews and was easily contactable, we used his facebook page. We had a problem with our Greenstar 35 CDI boiler, Gary arrived at the arranged time and was very thorough in checking the boiler, he then had to order the required parts, he kept in touch with us to let us know when they arrived and made arrangements to come back to fit them. His service is exceptional, he was professional and yet friendly at all times and we were very happy with the final outcome including the cost. We have no hesitation in recommending him and will definitely use him again.
Customer in Flintshire Posted on 23/10/2021 , work completed 21/10/2021
Endorsement Reference
Customer Service
Quality
Value
GLM fitted a new Worcester Bosch Gas boiler. Gary turned up on time was smartly dressed and very pleasant and helpful. The job was carried out and completed on time and in a very professional manner. Gary also explained how to work the control system on the IPhone. We had a couple of queries after installation and Gary came back promptly with the explanation. Gary also tidied up after completing the work and left the work area spick and span The final invoice matched the amount quoted. We would have no hesitation in recommending Gary to other potential customers.
Customer Posted on 14/10/2021 , work completed (undated)
Boiler Service
Customer Service
Quality
Value
As usual, a brilliant job done by Gary. A really thorough job talked us through any issues and how to resolve them. Polite, friendly and takes great pride in the work he does. Have used Gary before today and wouldn’t hesitate to use Gary again or recommend him.
Customer in Flintshire Posted on 11/10/2021 , work completed 11/10/2021
Excellent Service
Customer Service
Quality
Value
After years of being a British Gas customer and paying a service agreement every year, I thought I would have a change, reduce my bill substantially, and give someone local the work. Gary agreed to come and do my boiler service, and the date fitted in with my requirements, he expected to be with me at about 11:00, and it was. He was very thorough and explained what he had done, in a professional and friendly way. I was very impressed with the service and would, and will be, recommending Gary to everyone I know.
Roger in Flintshire Posted on 11/10/2021 , work completed 27/09/2021
Excellent Service
Customer Service
Quality
Value
Gary has just completed the installation of some new radiators & valves as part of some building work in my house. He even helped to resolve a separate issue we had with our cistern. It's refreshing to be able to work with a tradesman who clearly takes pride in his work, is professional, polite and his pricing was reasonable which is always a bonus! Don't hesitate in choosing Gary for any plumbing work that you need, you won't regret it.
Debbie in Flintshire Posted on 07/10/2021 , work completed 07/10/2021
Boiler Service
Customer Service
Quality
Value
Turned up on time and did a thorough job. Took his time, no pressure. Good price. Would definitely recommend his work
Glyn in Flintshire Posted on 07/10/2021 , work completed 07/10/2021
Endorsement reference - Quality work and customer service...
Customer Service
Quality
Value
Gary fitted a replacement gas boiler for us and the whole process from quote to commissioning was great. For the quote, he turned up at the agreed time and texted before he arrived. The meeting was quick but thorough and covered every aspect of what we wanted doing. There was no pressure at all and he listened to what we wanted, made suggestions and came back with a written quote within the agreed time. We accepted the quotation and he came back to us with a date. He explained how long the replacement would take and what time he would arrive. The installation was carried out efficiently, tidily and to a really good standard. Most of the work was done on the first day and the second day was commissioning, making good walls (who knew a plumber could plaster so well) and then giving us training on how the system works and what we needed to do. He passed over all the paperwork and organised the building certificates with GasSafe and the guarantee from the manufacturer as well. He was also available via text when there was a glitch with the controls (that were installed by someone else) and though he did not need to in the end, offered to come out. All told I cannot recommend Gary highly enough. He is not only a very competent plumber/heating engineer but he also turns up when he says, is a great communicator and a genuinely nice guy. Price was pretty good as well!
Which? Trusted Traders Consumer Posted on 07/10/2021 , work completed 24/08/2021
Endorsement reference
Customer Service
Quality
Value
Full boiler service and radiator thermostats renewed this year. Excellent and very reliable service. Recommend to friends who were also very happy.
Which? Trusted Traders Consumer Posted on 07/10/2021 , work completed 31/08/2021
Endorsement reference
Customer Service
Quality
Value
Fixing part on the boiler to stop the leak. Exceptional service
Which? Trusted Traders Consumer Posted on 07/10/2021 , work completed 21/09/2021
Endorsement reference - Excellent work
Customer Service
Quality
Value
Gary fitted a new boiler for me which he .moved from kitchen to the upstairs also moved gas feed and water feeds in my kitchen and also fitted cold and hot water taps to outside, work was completed on stated dates and to a high standard with little or no disruption to myself good clean work done .
Which? Trusted Traders Consumer Posted on 07/10/2021 , work completed 09/09/2021
Endorsement reference
Customer Service
Quality
Value
We had a new Worcester boiler fitted by GLM. We were really pleased with the whole job from start to finish. We were kept fully informed every step of the way and would highly recommend.
Which? Trusted Traders Consumer Posted on 07/10/2021 , work completed 04/08/2021
Endorsement reference
Customer Service
Quality
Value
Excellent service, great work and clear payment arrangements. Would recommend.
Which? Trusted Traders Consumer Posted on 07/10/2021 , work completed 15/09/2021
Endorsement reference - New boiler
Customer Service
Quality
Value
New boiler fitted - excellent service from start to finish A star
Which? Trusted Traders Consumer Posted on 07/10/2021 , work completed 08/09/2021
Boiler Installation
Customer Service
Quality
Value
Contacted Gary regarding a new boiler installation. Responded quickly and came to view the job the following day. Advised us as to suitable boiler and sent us his quote that evening. Gary and his apprentice arrived punctually on both days. Fitted new boiler, condensate pipe, and replacement flue with minimal disruption. Everywhere was left clean and tidy. Would definitely recommend to others.
Customer in Flintshire Posted on 04/10/2021 , work completed 01/10/2021