We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by Which? Trusted Traders

Global Windows

Profile thumb global square logo
4.9

186 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Organisations and Awards

Jun 2020

About

Established for over 20 years, at Global Windows we are a local, friendly, family run business that have a reputation for quality, reliability and excellent customer service from initial contact to the finished product.

At our head office and showroom in Handsworth, Sheffield, South Yorkshire we provide you with quality windows, doors, orangeries, conservatories and more. All of our products feature high quality double glazing for security and warmth. We treat every home as individually as the owner and we invite you to visit us and meet our friendly, welcoming team and see our showroom in Handsworth, Sheffield. Here you will get a real feel for our full range of quality products.

We provide you with a 10 year guarantee on the majority of our products and also a 10 year insurance backed guarantee.

We offer a no obligation, free quotation with no pressure sales. Just quality service, products and expert customer service every time.

What we do

  • Double glazing

    • Double glazing installation
  • Conservatories

    • Conservatory glass heat reduction film
    • Conservatory Roof replacement
    • Sun Lounge
  • Doors

    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
    • Timber doors
    • UPVC doors
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • flush sash
    • timber alternatives
    • roof lanterns
    • flat roof

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
186 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Good but Beware the Scaffolding Costs
Customer Service
Quality
Value
We had two quotes for replacing our third floor bedroom window. The first company said we’d need scaffolding even though we have a decent sized balcony below the window on the second floor. Global’s quote was similar to the other company but they said we wouldn’t need scaffolding. It was a no brainer, therefore, to accept their quote, which we duly did. It was only after the surveyor visited to take exact measurements & photos & after signing the contract that, a week or so later, they then changed their mind and said we’d need to pay an additional £300 for scaffolding! It was, apparently, a health & safety risk & requirement. They wouldn’t budge or help us to meet this cost. We had to proceed as time was pressing on before bad winter weather. They completed the job this morning. Workmen were great & job completed quickly & to good standard. However the workmen never used the scaffolding erected on the balcony (didn’t bring in a ladder to access the scaffolding), apart from climbing out of the new window to seal & clean. It was basically all done from inside. So, although they may have made a genuine mistake here, next time we have any window quotes I would get it in writing about the scaffolding first. Indeed, it would be better if all Global’s sales persons have an understanding of the same health & safety requirements as their surveyors.
David in South Yorkshire Posted on 10/09/2021 , work completed 10/09/2021
The trader replied (on 13/09/2021)
Hi David, thank you for your feedback. Apologies for any confusion over the scaffolding of the window. We did need to use scaffold for health and safety reasons for the sealing up on the outside as you said due to the window being on a third floor. We do state on our paperwork that all quotes and orders are subject to survey. So we apologise this wasn't explained more thoroughly to you. We will also have a discussion with our sales manager regarding scaffolding requirements. We do have our technical surveyor always check these requirements as they are trained up in this area, hence why we explain that all contracts are subject to survey. But again we apologise for any inconvenience caused. We will be sure to pass on your comments regarding the installers also for you. Many thanks again for using Global Windows.
Excellent from quote to fitting
Customer Service
Quality
Value
Competitive price, no pressure at all unlike other companies. Kept fully up to date with courtesy calls and emails. Customer service is excellent. Window fitters Sean and Andy were fabulous. Clean, tidy and friendly but also worked their socks off. Had a little issue with the patio door but sorted this straight away and is now perfect. Would highly recommend. Very satisfied with all aspects from quote to finish.
Andrea in South Yorkshire Posted on 09/09/2021 , work completed 03/09/2021
The trader replied (on 14/09/2021)
Hi Andrea, thank you for the 5 stars :) delighted to hear how happy you are with our service from beginning to end. We will be sure to pass on your comments to Andy & Sean. Many thanks again from all at Global Windows and your know where we are if you need us again :)
Replacement Windows
Customer Service
Quality
Value
Ordered replacement windows last December after they had successfully replaced the glass orangery roof with a warm roof. Very considerately done as my wife was being treated for cancer at the time. They were a natural choice for the window replacement. The quote was acceptable and we were due to have the work done Earl in March. However, my wife was very ill and I had to call them the night before to ask to move the date forward. I was apprehensive of their response but it was not an issue, they put it on hold until I was ready. The installation has now been completed and I am very happy with the finished product. The installers were very professional and friendly. Whenever I have contacted Global they too have been friendly and efficient and a pleasure to deal with. Well done all of you at Global. The orangery roof to is excellent.
Customer in South Yorkshire Posted on 23/08/2021 , work completed 19/08/2021
The trader replied (on 25/08/2021)
Dear Customer, thank you for your detailed feedback and kind comments regarding the service we provided you. Delighted to hear you came back to us for your windows after we had carried out the new installation on your orangery. We will be sure to pass your comments onto the office team as well as everyone involved with your project. You know where we are if you need us in the future. Take care from everyone at Global Windows :)
Excellent work
Customer Service
Quality
Value
Can not fault this company for all their help in replacing our polycarbonate roof with a Guardian warm roof. From start to finish the work was carried out in a professional manner, always on time, clean and tidy workers can not praise Simon and Mick enough also Joe for all his help.
Customer in South Yorkshire Posted on 20/08/2021 , work completed 19/07/2021
The trader replied (on 25/08/2021)
Dear Customer, thank you for the 5 stars. Delighted to hear how happy you are with your new Guardian Roof and will be sure to pass on your comments to the installation team. Thanks again for using Global Windows :)
Poor at best
Customer Service
Quality
Value
Really disappointed with Global Windows, It took two attempts to fit the Bifold and French doors. DPM missing on the first attempt and holes under bifold, Replacement of rendering is still ongoing the third attempt coming soon, peddle dash stuck on with silicone on the second attempt, patio tile smashed, rubbish left and unfinished work, we have been blamed for various issues and then asked to pay more money before final fixes have been made. quoted - 2day job - now two weeks later four visits and no finish line in sight.
Customer in Derbyshire Posted on 20/07/2021 , work completed 20/07/2021
The trader replied (on 18/08/2021)
Dear Customer, we are disappointed to hear the issues you had. The installation is now complete as per our contract with yourselves and you have mentioned on other review sites you are happy with the finished product. We did hit a few issues on your installation regarding the DPC which the installer missed, hence why the doors had to come back out which we apologise profusely for. This has been dealt with internally as well. The pebble dash issue was due to the extreme heat we had during that week. The render was drying faster than we could apply the pebble dash, hence our returns on cooler days and longer than the original 2 days quotes. To clarify, we only asked for a part payment to be made with the render being the only outstanding issue. We never asked for you to pay more than the contract value. I apologise on behalf of everyone at Global Windows for any inconvenience caused to yourselves. Please feel free to ring me on our office number 0114 288 95 95 if you wish to discuss this further with myself. Kind Regards Liam Hulme Joint Managing Director
Professionals. No mess.
Customer Service
Quality
Value
These guys are superb. Andy and Sean are brilliant at their jobs. No mess, everything tidy, very efficient. The quality of the windows second to none. Trevor who initially visited to quote us knows his stuff, no sales pressure. One of the window frames had a slight flaw which I didn't even notice. Andy the fitter pointed it out to me and had insisted on replacing it. Obviously these lads of perfectionists. I would wholly recommend using this company to anybody reading this. I have even recommended them to a friend around the corner who has already agreed an install date. 👍🏼👍🏼👍🏼
David in Walkley Posted on 16/07/2021 , work completed 01/07/2021
The trader replied (on 22/07/2021)
Hi David, appreciate you taking the time to leave your feedback. We will be sure to pass on your great comments to the team, especially the installers and Trevor. Thank you for recommending us to your friend around the corner. Don't forget to use our 'recommend a friend' scheme and earn yourself up to £100 by recommending us to friends and family. Take care from all the team at Global Windows :)
Excellent service provided from start to finish
Customer Service
Quality
Value
Excellent service provided from start to finish. Very professional and helpful staff. I have used Globe windows before many years back.. they were professional and still maintains the highest professionalism now! I would defiantly recommend them to all.
Heath in South Yorkshire Posted on 16/07/2021 , work completed 06/07/2021
The trader replied (on 22/07/2021)
Hi Heath, thank you for the 5 stars :) glad to hear you came back to us after using us in the past and that you found our services to be the same as before. Thanks for using us again and you know where we are if you need us in the future :)
Great work, efficient and friendly
Customer Service
Quality
Value
We have had new doors and windows throughout the house. After getting quotes from numerous companies we decided on Global Windows and we are really pleased with the work. Every member of staff that we have come into contact with have been brilliant. Trevor from sales came to speak to us initially, bringing sample products and brochures. He then sent us images of what our choices would look like, providing advice and information when requested. The surveyor talked us through more details and helped us to make our final decisions. The office staff were friendly and helpful whenever I rang and they kept us up to date with start / finish dates etc. Andy and Sean were fantastic! They have done a great job and worked systematically and quickly through the house. They did a great job of tidying up and there was no mess at the end of each day. Trevor even popped in during installation to see how the work was progressing. The work was completed on time and within budget. I would definitely recommend Global Windows, in fact I have already recommended them to my friends!
Customer in South Yorkshire Posted on 03/07/2021 , work completed 24/06/2021
The trader replied (on 20/07/2021)
Dear Customer, we are delighted with your feedback. We will be certain to pass on your comments to all the people involved with your project. We aim to provide a great service from start to finish and glad to see that showed. Thank you for recommending us to your friends as well. Don't forget to use our 'recommend a friend' scheme and earn yourself up to £100 if they go ahead with an order. Many thanks again from the whole team at Global Windows :) Have a good rest of your week.
Replacement Windows and Door
Customer Service
Quality
Value
We have just had our windows and door replaced by Global Windows and I have to post this review as I highly recommend this business. From Trevor coming out to quote and advise on openings on windows and finishing handles and door style to giving quote ( no hard sell ) to Andy and Sean arriving to fit we could tell this was going to be a job we had faith in to be done. Within minutes of Andy and Sean arriving the dust sheets and stair covering were down and windows being worked on all while managing to converse to us what to work was to be carried out that day. It was apparent from the start that Andy and Sean worked well as a team, one working inside, the other outside completely in sync with each other. The workmanship they have can only be described as excellent and professional. They are efficient and daily cleaned up, leaving no mess for myself to do. We even had neighbours commenting how quickly the windows went in and how they never stopped work, even though weather was extremely hot. I wouldn’t hesitate to recommend these two guys from how well they work together to being really nice people who we quickly felt at ease with. I would certainly advise asking specifically for Andy and Sean, it was a pleasure to have them in our home. Thank you guys.
Customer in South Yorkshire Posted on 20/06/2021 , work completed 20/06/2021
The trader replied (on 08/07/2021)
Dear Customer, thank you for such a detailed and great review. We are delighted to hear how happy you are and the kind words you have said regarding the team and their work. We will pass this on to the entire team especially Trevor, Andy and Shaun. Take care and thanks again from everyone at Global Windows for using us :)
Fantastic job well done
Customer Service
Quality
Value
Really happy with the service from Global Windows right from the start the customer service was great, friendly helpful and knowledgeable staff. We were kept informed throughout the process and the guys that fitted the patio door did a very tidy job of it, you can see they took their time to get it right. All this at a great price too, I would definitely recommend them.
Customer in Derbyshire Posted on 04/06/2021 , work completed 14/05/2021
The trader replied (on 08/06/2021)
Dear Customer, thanks for the 5 stars and kind comments regarding our service :) we will be sure to pass on your comments to the installers as well :) from the whole team, thanks again for using Global Windows