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Endorsed by Which? Trusted Traders

Global Windows

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4.9

193 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Organisations and Awards

Jun 2020

About

Established for over 20 years, at Global Windows we are a local, friendly, family run business that have a reputation for quality, reliability and excellent customer service from initial contact to the finished product.

At our head office and showroom in Handsworth, Sheffield, South Yorkshire we provide you with quality windows, doors, orangeries, conservatories and more. All of our products feature high quality double glazing for security and warmth. We treat every home as individually as the owner and we invite you to visit us and meet our friendly, welcoming team and see our showroom in Handsworth, Sheffield. Here you will get a real feel for our full range of quality products.

We provide you with a 10 year guarantee on the majority of our products and also a 10 year insurance backed guarantee.

We offer a no obligation, free quotation with no pressure sales. Just quality service, products and expert customer service every time.

What we do

  • Double glazing

    • Double glazing installation
  • Conservatories

    • Conservatory glass heat reduction film
    • Conservatory Roof replacement
    • Sun Lounge
  • Doors

    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
    • Timber doors
    • UPVC doors
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
  • More Services

    • flush sash
    • timber alternatives
    • roof lanterns
    • flat roof

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
193 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Top quality and reliable company
Customer Service
Quality
Value
From the very start of our project to completion we felt in trustworthy and experienced hands. During the initial planning phase, we were listened to and they delivered our vision. All employees were trustworthy and committed to provided a quality end product. Although the project took a little longer than planned we have an extension that we are very pleased with. Many thanks to a quality team and company.
Neil in South Yorkshire Posted on 26/12/2021 , work completed 01/06/2021
The trader replied (on 10/01/2022)
Hi Neil, thank you for your feedback. We are delighted to hear how happy you are with your new extension and the kind words regarding our team. We will be sure to pass this on to everyone involved in your project :) thank you also for recommending your neighbours to us :) many thanks for using Global Windows
Hindsight's a wonderful thing!
Customer Service
Quality
Value
Global have just replaced our French patio doors, and the difference is amazing. This sliding unit feels solid and substantial unlike the previous. Not the cheapest company in the book, but the attention to detail, product quality and the undoubted expertise of the two guys who did the installation make the extra few quid feel really well spent. I've a bit of a jaded outlook on the quality of current day customer satisfaction ethic, but would suggest that Global has given me hope. Great job.
Bill in South Yorkshire Posted on 22/12/2021 , work completed 21/12/2021
The trader replied (on 23/12/2021)
Hi thank you for the 5 stars :) it's great to hear you are happy with your new sliding door and the service you have received. We pride ourselves on our customer service and we are delighted to see this showed to you. Thanks again for your great feedback and we would like to wish you a very merry Christmas and a happy new year! Take care from all at Global Windows :)
Excellent service
Customer Service
Quality
Value
The job was to install a Guardian roof on an existing conservatory. The workers arrived on time and completed the installation in the agreed timeframe and on budget. We were kept informed of who would arrive and when and also of any changes to the original schedule. Final inspection was immediately after completion and any snagging details were completed the next day. A professional service from start to finish.
Customer in Derbyshire Posted on 21/12/2021 , work completed 14/12/2021
The trader replied (on 22/12/2021)
Dear Customer, thank you for taking the time to leave us your feedback. We are pleased to hear your comments regarding your new guardian roof and will certainly pass on your comments to all the team involved with your project. Take care and have a good Christmas from everyone at Global Windows :)
Supply and fit Composit Stable Door.
Customer Service
Quality
Value
Removed existing wooden door. Supplied and fitted new Composite door to the utility room giving access to rear garden. The work was carried out in line with the quote on the day agreed in a clean professional manner, with all waste and old door removed by the fitter. An excellent job!
Geoff in South Yorkshire Posted on 20/12/2021 , work completed 14/12/2021
The trader replied (on 21/12/2021)
Hi Geoff, thank you for the 5 stars. We are happy to hear you are pleased with your new composite stable door. If you need us in the future, please do not hesitate to get in touch :) have a great Christmas and New Year from all at Global Windows :)
New Guardian roof fitted to an existing conservatory.
Customer Service
Quality
Value
Third time we have used Global. All the work was carried out speedily, on time and professionally from start to finish and could not be faulted. A special mention for Michael in Sales, Joe for overseeing the work, Ian and Aaron, (fitters), Craig (plastering) and Steve (electrician) who all worked tirelessly throughout. Global must be proud to have such great people working for them. Everyone arrived on time as promised and left the place tidy afterwards.
Customer in South Yorkshire Posted on 24/11/2021 , work completed 16/11/2021
The trader replied (on 25/11/2021)
Dear Customer, we are delighted to hear this is the 3rd time you have used Global Windows :) we have already passed your comments onto all the team involved in your project. We certainly are proud of our team and are pleased to hear how impressed your were with them. You know where we are if you ever need us a 4th time :) thanks again for using Global Windows :)
Great work all round
Customer Service
Quality
Value
From the initial consultation about our front door and the help with choosing which to have fitted, to the finished job, everyone involved was very helpful and knowledgeable. The door is very strong and draughtproof, and the quality is first class. We are very pleased we chose this firm and highly recommend them.
Trudi in South Yorkshire Posted on 10/11/2021 , work completed 25/10/2021
The trader replied (on 12/11/2021)
Hi Trudi, thank you for the review :) we are happy to hear how pleased you are with your new door. We pride ourselves on our service from initial consultation to finished product so we are delighted this showed. Take care and thanks again for using Global Windows :)
Replacement of windows and doors
Customer Service
Quality
Value
Unlike other window companies I approached Global Windows were able to visit me very soon after my initial enquiry. Very quickly on their first visit they showed a thorough knowledge of their business and identified just what we wanted during discussions. We made an appointment at the first meeting for the installation date which was about 16 weeks later. This installation took place on the date agreed and the work was professional throughout.
Customer in Derbyshire Posted on 01/11/2021 , work completed 20/10/2021
The trader replied (on 08/11/2021)
Dear Customer, thanks for the review :) we are delighted to hear about your experience in using Global Windows. We will be sure to pass on your comments to all the team involved with your project. You know where we are if you need us in the future. Many thanks from all the team at Global Windows :)
Good but Beware the Scaffolding Costs
Customer Service
Quality
Value
We had two quotes for replacing our third floor bedroom window. The first company said we’d need scaffolding even though we have a decent sized balcony below the window on the second floor. Global’s quote was similar to the other company but they said we wouldn’t need scaffolding. It was a no brainer, therefore, to accept their quote, which we duly did. It was only after the surveyor visited to take exact measurements & photos & after signing the contract that, a week or so later, they then changed their mind and said we’d need to pay an additional £300 for scaffolding! It was, apparently, a health & safety risk & requirement. They wouldn’t budge or help us to meet this cost. We had to proceed as time was pressing on before bad winter weather. They completed the job this morning. Workmen were great & job completed quickly & to good standard. However the workmen never used the scaffolding erected on the balcony (didn’t bring in a ladder to access the scaffolding), apart from climbing out of the new window to seal & clean. It was basically all done from inside. So, although they may have made a genuine mistake here, next time we have any window quotes I would get it in writing about the scaffolding first. Indeed, it would be better if all Global’s sales persons have an understanding of the same health & safety requirements as their surveyors.
David in South Yorkshire Posted on 10/09/2021 , work completed 10/09/2021
The trader replied (on 13/09/2021)
Hi David, thank you for your feedback. Apologies for any confusion over the scaffolding of the window. We did need to use scaffold for health and safety reasons for the sealing up on the outside as you said due to the window being on a third floor. We do state on our paperwork that all quotes and orders are subject to survey. So we apologise this wasn't explained more thoroughly to you. We will also have a discussion with our sales manager regarding scaffolding requirements. We do have our technical surveyor always check these requirements as they are trained up in this area, hence why we explain that all contracts are subject to survey. But again we apologise for any inconvenience caused. We will be sure to pass on your comments regarding the installers also for you. Many thanks again for using Global Windows.
Excellent from quote to fitting
Customer Service
Quality
Value
Competitive price, no pressure at all unlike other companies. Kept fully up to date with courtesy calls and emails. Customer service is excellent. Window fitters Sean and Andy were fabulous. Clean, tidy and friendly but also worked their socks off. Had a little issue with the patio door but sorted this straight away and is now perfect. Would highly recommend. Very satisfied with all aspects from quote to finish.
Andrea in South Yorkshire Posted on 09/09/2021 , work completed 03/09/2021
The trader replied (on 14/09/2021)
Hi Andrea, thank you for the 5 stars :) delighted to hear how happy you are with our service from beginning to end. We will be sure to pass on your comments to Andy & Sean. Many thanks again from all at Global Windows and your know where we are if you need us again :)
Replacement Windows
Customer Service
Quality
Value
Ordered replacement windows last December after they had successfully replaced the glass orangery roof with a warm roof. Very considerately done as my wife was being treated for cancer at the time. They were a natural choice for the window replacement. The quote was acceptable and we were due to have the work done Earl in March. However, my wife was very ill and I had to call them the night before to ask to move the date forward. I was apprehensive of their response but it was not an issue, they put it on hold until I was ready. The installation has now been completed and I am very happy with the finished product. The installers were very professional and friendly. Whenever I have contacted Global they too have been friendly and efficient and a pleasure to deal with. Well done all of you at Global. The orangery roof to is excellent.
Customer in South Yorkshire Posted on 23/08/2021 , work completed 19/08/2021
The trader replied (on 25/08/2021)
Dear Customer, thank you for your detailed feedback and kind comments regarding the service we provided you. Delighted to hear you came back to us for your windows after we had carried out the new installation on your orangery. We will be sure to pass your comments onto the office team as well as everyone involved with your project. You know where we are if you need us in the future. Take care from everyone at Global Windows :)