Global Windows

I would like to take this opportunity of thanking Global windows for doing an excellent job from start to finish: After visiting the showroom which is nicely laid out showing all the different types of windows and doors and patterned glasses to help us make our decision Trevor the salesman – very knowledgeably having done it for a number of years and his recommendations on colours and door accessories were appreciated, the quotation was easy to understand. We were kept up to date with the installation date by David, which was kept to and was a shorter delivery time than other companies we spoke to. The scaffolders arrived the day before and were excellent, keeping the driveway clear so we could garage our car at night. The installation team Steve and Becks arrived at 8am on the day of installation and immediately got to work covering the carpets and furniture in case any dust was shed after taking out the old windows, it was like this for the whole 3 1/2 days they were here, they treat our home like they would there own and after each working day cleaned up to a high standard. On completion, the scaffolders arrived the same afternoon and took down the Scaffolding. Pat in the office was very friendly and made sure that all the paperwork went through and certification sent through with a few days. Overall I would recommend Global windows every day of the week to anyone wanting new doors and windows Great Job

We decided to go with Global to replace our existing conservatory. We had a number of quotations from various suppliers and chose Global after visiting their showroom and meeting their representatives. They visited our property and following discussions to meet our requirements and their recommendations. Friendly outgoing staff, not pushy but professional. After a number of visits we agreed and start date was set. Although a number of months away, they arrived on the agreed date and all work was completed to our complete satisfaction and a high standard. We are very happy with the service we received and would not hesitate to recommend them or use them again in the future.

From the very start of our project to completion we felt in trustworthy and experienced hands. During the initial planning phase, we were listened to and they delivered our vision. All employees were trustworthy and committed to provided a quality end product. Although the project took a little longer than planned we have an extension that we are very pleased with. Many thanks to a quality team and company.

Global have just replaced our French patio doors, and the difference is amazing. This sliding unit feels solid and substantial unlike the previous. Not the cheapest company in the book, but the attention to detail, product quality and the undoubted expertise of the two guys who did the installation make the extra few quid feel really well spent. I've a bit of a jaded outlook on the quality of current day customer satisfaction ethic, but would suggest that Global has given me hope. Great job.

The job was to install a Guardian roof on an existing conservatory. The workers arrived on time and completed the installation in the agreed timeframe and on budget. We were kept informed of who would arrive and when and also of any changes to the original schedule. Final inspection was immediately after completion and any snagging details were completed the next day. A professional service from start to finish.

Removed existing wooden door. Supplied and fitted new Composite door to the utility room giving access to rear garden. The work was carried out in line with the quote on the day agreed in a clean professional manner, with all waste and old door removed by the fitter. An excellent job!

Third time we have used Global. All the work was carried out speedily, on time and professionally from start to finish and could not be faulted. A special mention for Michael in Sales, Joe for overseeing the work, Ian and Aaron, (fitters), Craig (plastering) and Steve (electrician) who all worked tirelessly throughout. Global must be proud to have such great people working for them. Everyone arrived on time as promised and left the place tidy afterwards.

From the initial consultation about our front door and the help with choosing which to have fitted, to the finished job, everyone involved was very helpful and knowledgeable. The door is very strong and draughtproof, and the quality is first class. We are very pleased we chose this firm and highly recommend them.

Unlike other window companies I approached Global Windows were able to visit me very soon after my initial enquiry. Very quickly on their first visit they showed a thorough knowledge of their business and identified just what we wanted during discussions. We made an appointment at the first meeting for the installation date which was about 16 weeks later. This installation took place on the date agreed and the work was professional throughout.

We had two quotes for replacing our third floor bedroom window. The first company said we’d need scaffolding even though we have a decent sized balcony below the window on the second floor. Global’s quote was similar to the other company but they said we wouldn’t need scaffolding. It was a no brainer, therefore, to accept their quote, which we duly did. It was only after the surveyor visited to take exact measurements & photos & after signing the contract that, a week or so later, they then changed their mind and said we’d need to pay an additional £300 for scaffolding! It was, apparently, a health & safety risk & requirement. They wouldn’t budge or help us to meet this cost. We had to proceed as time was pressing on before bad winter weather. They completed the job this morning. Workmen were great & job completed quickly & to good standard. However the workmen never used the scaffolding erected on the balcony (didn’t bring in a ladder to access the scaffolding), apart from climbing out of the new window to seal & clean. It was basically all done from inside. So, although they may have made a genuine mistake here, next time we have any window quotes I would get it in writing about the scaffolding first. Indeed, it would be better if all Global’s sales persons have an understanding of the same health & safety requirements as their surveyors.