Endorsed by Which?

Global Windows

4.9

231 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

Established for over 25 years, at Global Windows we are a local, friendly, family run business that have a reputation for quality, reliability and excellent customer service from initial contact to the finished product.

At our head office and showroom in Handsworth, Sheffield, South Yorkshire we provide you with quality windows, doors, orangeries, conservatories and more. All of our products feature high quality double glazing for security and warmth. We treat every home as individually as the owner and we invite you to visit us and meet our friendly, welcoming team and see our showroom in Handsworth, Sheffield. Here you will get a real feel for our full range of quality products.

We provide you with a 10 year guarantee on the majority of our products and also a 10 year insurance backed guarantee.

We offer a no obligation, free quotation with no pressure sales. Just quality service, products and expert customer service every time.

What we do

  • Double glazing

    • Double glazing installation
  • Conservatories

    • Conservatory glass heat reduction film
    • Conservatory Roof replacement
    • Sun Lounge
    • Hardwood conservatories and orangeries
  • Doors

    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
    • Timber doors
    • UPVC doors
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
    • Aluminium Windows
    • Double glazed units
    • Replacement window services and repairs
  • Roofers

    • Conservatory roof conversions
    • Tiled conservatory roofs
    • Roof and skylights
    • Rubber roofing (EPDM)
    • Flat roofing
    • GRP roofer
  • Garage door repairs and installation

  • More Services

    • flush sash
    • timber alternatives
    • roof lanterns
    • flat roof

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
231 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Poor at best
Customer Service
Quality
Value
Really disappointed with Global Windows, It took two attempts to fit the Bifold and French doors. DPM missing on the first attempt and holes under bifold, Replacement of rendering is still ongoing the third attempt coming soon, peddle dash stuck on with silicone on the second attempt, patio tile smashed, rubbish left and unfinished work, we have been blamed for various issues and then asked to pay more money before final fixes have been made. quoted - 2day job - now two weeks later four visits and no finish line in sight.
Customer in Derbyshire Posted on 20/07/2021 , work completed 20/07/2021
The trader replied (on 18/08/2021)
Dear Customer, we are disappointed to hear the issues you had. The installation is now complete as per our contract with yourselves and you have mentioned on other review sites you are happy with the finished product. We did hit a few issues on your installation regarding the DPC which the installer missed, hence why the doors had to come back out which we apologise profusely for. This has been dealt with internally as well. The pebble dash issue was due to the extreme heat we had during that week. The render was drying faster than we could apply the pebble dash, hence our returns on cooler days and longer than the original 2 days quotes. To clarify, we only asked for a part payment to be made with the render being the only outstanding issue. We never asked for you to pay more than the contract value. I apologise on behalf of everyone at Global Windows for any inconvenience caused to yourselves. Please feel free to ring me on our office number 0114 288 95 95 if you wish to discuss this further with myself. Kind Regards Liam Hulme Joint Managing Director
Professionals. No mess.
Customer Service
Quality
Value
These guys are superb. Andy and Sean are brilliant at their jobs. No mess, everything tidy, very efficient. The quality of the windows second to none. Trevor who initially visited to quote us knows his stuff, no sales pressure. One of the window frames had a slight flaw which I didn't even notice. Andy the fitter pointed it out to me and had insisted on replacing it. Obviously these lads of perfectionists. I would wholly recommend using this company to anybody reading this. I have even recommended them to a friend around the corner who has already agreed an install date. 👍🏼👍🏼👍🏼
David in Walkley Posted on 16/07/2021 , work completed 01/07/2021
The trader replied (on 22/07/2021)
Hi David, appreciate you taking the time to leave your feedback. We will be sure to pass on your great comments to the team, especially the installers and Trevor. Thank you for recommending us to your friend around the corner. Don't forget to use our 'recommend a friend' scheme and earn yourself up to £100 by recommending us to friends and family. Take care from all the team at Global Windows :)
Excellent service provided from start to finish
Customer Service
Quality
Value
Excellent service provided from start to finish. Very professional and helpful staff. I have used Globe windows before many years back.. they were professional and still maintains the highest professionalism now! I would defiantly recommend them to all.
Heath in South Yorkshire Posted on 16/07/2021 , work completed 06/07/2021
The trader replied (on 22/07/2021)
Hi Heath, thank you for the 5 stars :) glad to hear you came back to us after using us in the past and that you found our services to be the same as before. Thanks for using us again and you know where we are if you need us in the future :)
Great work, efficient and friendly
Customer Service
Quality
Value
We have had new doors and windows throughout the house. After getting quotes from numerous companies we decided on Global Windows and we are really pleased with the work. Every member of staff that we have come into contact with have been brilliant. Trevor from sales came to speak to us initially, bringing sample products and brochures. He then sent us images of what our choices would look like, providing advice and information when requested. The surveyor talked us through more details and helped us to make our final decisions. The office staff were friendly and helpful whenever I rang and they kept us up to date with start / finish dates etc. Andy and Sean were fantastic! They have done a great job and worked systematically and quickly through the house. They did a great job of tidying up and there was no mess at the end of each day. Trevor even popped in during installation to see how the work was progressing. The work was completed on time and within budget. I would definitely recommend Global Windows, in fact I have already recommended them to my friends!
Customer in South Yorkshire Posted on 03/07/2021 , work completed 24/06/2021
The trader replied (on 20/07/2021)
Dear Customer, we are delighted with your feedback. We will be certain to pass on your comments to all the people involved with your project. We aim to provide a great service from start to finish and glad to see that showed. Thank you for recommending us to your friends as well. Don't forget to use our 'recommend a friend' scheme and earn yourself up to £100 if they go ahead with an order. Many thanks again from the whole team at Global Windows :) Have a good rest of your week.
Replacement Windows and Door
Customer Service
Quality
Value
We have just had our windows and door replaced by Global Windows and I have to post this review as I highly recommend this business. From Trevor coming out to quote and advise on openings on windows and finishing handles and door style to giving quote ( no hard sell ) to Andy and Sean arriving to fit we could tell this was going to be a job we had faith in to be done. Within minutes of Andy and Sean arriving the dust sheets and stair covering were down and windows being worked on all while managing to converse to us what to work was to be carried out that day. It was apparent from the start that Andy and Sean worked well as a team, one working inside, the other outside completely in sync with each other. The workmanship they have can only be described as excellent and professional. They are efficient and daily cleaned up, leaving no mess for myself to do. We even had neighbours commenting how quickly the windows went in and how they never stopped work, even though weather was extremely hot. I wouldn’t hesitate to recommend these two guys from how well they work together to being really nice people who we quickly felt at ease with. I would certainly advise asking specifically for Andy and Sean, it was a pleasure to have them in our home. Thank you guys.
Customer in South Yorkshire Posted on 20/06/2021 , work completed 20/06/2021
The trader replied (on 08/07/2021)
Dear Customer, thank you for such a detailed and great review. We are delighted to hear how happy you are and the kind words you have said regarding the team and their work. We will pass this on to the entire team especially Trevor, Andy and Shaun. Take care and thanks again from everyone at Global Windows for using us :)
Fantastic job well done
Customer Service
Quality
Value
Really happy with the service from Global Windows right from the start the customer service was great, friendly helpful and knowledgeable staff. We were kept informed throughout the process and the guys that fitted the patio door did a very tidy job of it, you can see they took their time to get it right. All this at a great price too, I would definitely recommend them.
Customer in Derbyshire Posted on 04/06/2021 , work completed 14/05/2021
The trader replied (on 08/06/2021)
Dear Customer, thanks for the 5 stars and kind comments regarding our service :) we will be sure to pass on your comments to the installers as well :) from the whole team, thanks again for using Global Windows
All glass conservatory
Customer Service
Quality
Value
We used Global Windows after reading their customer rating on Which. The fact that their showroom/office was nearby was a bonus. We can’t praise the service and quality of the conservatory highly enough. The conservatory is quite bespoke. It required a box gutter. There was a small leak. The Global guys promptly sorted it and it’s been fine since. We’re absolutely delighted with our new conservatory.
Customer in South Yorkshire Posted on 20/01/2021 , work completed 14/10/2020
The trader replied (on 24/02/2021)
Dear Customer, thank you for your feedback :) we are happy to hear you used us after seeing our reviews on Which? We are glad you are enjoying your new conservatory and that we fixed the small leak quickly and efficiently for you. You know where we are if you need us in the future :) Global Windows
Global Windows - Excellent Installation
Customer Service
Quality
Value
From start to finish we have had a good experience, albeit delays incurred with the current Covid-19 situation. When the date was agreed to install the windows, and the two fitters, Andy & Sean turned up to start the installation, we could not have been happier. From turning up, they covered all floorings with plastic sheeting and dust sheets. They were very tidy in their work, and you could not tell they had just taken out the old windows, and put new in. They turned up every day on time, sheeted up and worked through the day without any hiccups. They were very considerate, tidy and explained everything they were doing that day, and what they would be doing the next day. We had 11 windows, a new composite front door and bifold doors on the back - everyone installed in the same professional manner. Anyone thinking of having new windows/doors installed, then choosing Global would be a good choice. I would also insist on getting Andy & Sean to complete the work, you will not be disappointed. Many thanks again.
Theresa & Vince Connolly Posted on 18/12/2020 , work completed 16/12/2020
The trader replied (on 24/02/2021)
Hi Theresa & Vince, thanks again for choosing Global Windows for your project. I will certainly pass on your comments to Andy & Shaun who will be delighted to hear your kind words. Many thanks again from all the team at Global Windows :)
Good clean work
Customer Service
Quality
Value
Previously had Global to replace gutters. Did a good and satisfactory job so decided to have them to replace my old and rotting wooden garage window. Workmen arrived on time and carried out the work efficiently and with due consideration to surrounding garden. They were polite and made a good job of the window considering they had a bit of adjustment to carry out. Overall very satisfactory.
Customer in South Yorkshire Posted on 27/11/2020 , work completed 13/11/2020
The trader replied (on 16/02/2021)
Dear customer, thanks for your review. I will be sure to pass on your comments to the installers. We always do our best to be mindful of our surroundings when installing so we are glad to hear this showed in our installation. Thanks again for using Global Windows a second time :)
Professional organisation - a job well done through a difficult period
Customer Service
Quality
Value
We are very pleased with the end result - our beautiful new conservatory. This company was recommended to us by two of our neighbours and we are now also happy to recommend Global Windows. The building work was started in August but due to the pandemic there was a delay in erecting the conservatory. However once the materials arrived good progress was made to a high standard throughout.
Customer in South Yorkshire Posted on 16/11/2020 , work completed 26/05/2020
The trader replied (on 16/02/2021)
Dear customer, thank you for the 5 stars and pleased to hear how happy you are with your new conservatory and that you were recommended also :) we apologise again for the delay on the installation but this was due to the supply issues we are having in our industry so thanks for your understanding. If you need anything else in the future please let us know :) Many thanks from Global Windows