Global Windows

Global have just replaced our French patio doors, and the difference is amazing. This sliding unit feels solid and substantial unlike the previous. Not the cheapest company in the book, but the attention to detail, product quality and the undoubted expertise of the two guys who did the installation make the extra few quid feel really well spent. I've a bit of a jaded outlook on the quality of current day customer satisfaction ethic, but would suggest that Global has given me hope. Great job.

The job was to install a Guardian roof on an existing conservatory. The workers arrived on time and completed the installation in the agreed timeframe and on budget. We were kept informed of who would arrive and when and also of any changes to the original schedule. Final inspection was immediately after completion and any snagging details were completed the next day. A professional service from start to finish.

Removed existing wooden door. Supplied and fitted new Composite door to the utility room giving access to rear garden. The work was carried out in line with the quote on the day agreed in a clean professional manner, with all waste and old door removed by the fitter. An excellent job!

Third time we have used Global. All the work was carried out speedily, on time and professionally from start to finish and could not be faulted. A special mention for Michael in Sales, Joe for overseeing the work, Ian and Aaron, (fitters), Craig (plastering) and Steve (electrician) who all worked tirelessly throughout. Global must be proud to have such great people working for them. Everyone arrived on time as promised and left the place tidy afterwards.

From the initial consultation about our front door and the help with choosing which to have fitted, to the finished job, everyone involved was very helpful and knowledgeable. The door is very strong and draughtproof, and the quality is first class. We are very pleased we chose this firm and highly recommend them.

Unlike other window companies I approached Global Windows were able to visit me very soon after my initial enquiry. Very quickly on their first visit they showed a thorough knowledge of their business and identified just what we wanted during discussions. We made an appointment at the first meeting for the installation date which was about 16 weeks later. This installation took place on the date agreed and the work was professional throughout.

We had two quotes for replacing our third floor bedroom window. The first company said we’d need scaffolding even though we have a decent sized balcony below the window on the second floor. Global’s quote was similar to the other company but they said we wouldn’t need scaffolding. It was a no brainer, therefore, to accept their quote, which we duly did. It was only after the surveyor visited to take exact measurements & photos & after signing the contract that, a week or so later, they then changed their mind and said we’d need to pay an additional £300 for scaffolding! It was, apparently, a health & safety risk & requirement. They wouldn’t budge or help us to meet this cost. We had to proceed as time was pressing on before bad winter weather. They completed the job this morning. Workmen were great & job completed quickly & to good standard. However the workmen never used the scaffolding erected on the balcony (didn’t bring in a ladder to access the scaffolding), apart from climbing out of the new window to seal & clean. It was basically all done from inside. So, although they may have made a genuine mistake here, next time we have any window quotes I would get it in writing about the scaffolding first. Indeed, it would be better if all Global’s sales persons have an understanding of the same health & safety requirements as their surveyors.

Competitive price, no pressure at all unlike other companies. Kept fully up to date with courtesy calls and emails. Customer service is excellent. Window fitters Sean and Andy were fabulous. Clean, tidy and friendly but also worked their socks off. Had a little issue with the patio door but sorted this straight away and is now perfect. Would highly recommend. Very satisfied with all aspects from quote to finish.

Ordered replacement windows last December after they had successfully replaced the glass orangery roof with a warm roof. Very considerately done as my wife was being treated for cancer at the time. They were a natural choice for the window replacement. The quote was acceptable and we were due to have the work done Earl in March. However, my wife was very ill and I had to call them the night before to ask to move the date forward. I was apprehensive of their response but it was not an issue, they put it on hold until I was ready. The installation has now been completed and I am very happy with the finished product. The installers were very professional and friendly. Whenever I have contacted Global they too have been friendly and efficient and a pleasure to deal with. Well done all of you at Global. The orangery roof to is excellent.

Can not fault this company for all their help in replacing our polycarbonate roof with a Guardian warm roof. From start to finish the work was carried out in a professional manner, always on time, clean and tidy workers can not praise Simon and Mick enough also Joe for all his help.

Really disappointed with Global Windows, It took two attempts to fit the Bifold and French doors. DPM missing on the first attempt and holes under bifold, Replacement of rendering is still ongoing the third attempt coming soon, peddle dash stuck on with silicone on the second attempt, patio tile smashed, rubbish left and unfinished work, we have been blamed for various issues and then asked to pay more money before final fixes have been made. quoted - 2day job - now two weeks later four visits and no finish line in sight.

These guys are superb. Andy and Sean are brilliant at their jobs. No mess, everything tidy, very efficient. The quality of the windows second to none. Trevor who initially visited to quote us knows his stuff, no sales pressure. One of the window frames had a slight flaw which I didn't even notice. Andy the fitter pointed it out to me and had insisted on replacing it. Obviously these lads of perfectionists. I would wholly recommend using this company to anybody reading this. I have even recommended them to a friend around the corner who has already agreed an install date. 👍🏼👍🏼👍🏼

Excellent service provided from start to finish. Very professional and helpful staff. I have used Globe windows before many years back.. they were professional and still maintains the highest professionalism now! I would defiantly recommend them to all.

We have had new doors and windows throughout the house. After getting quotes from numerous companies we decided on Global Windows and we are really pleased with the work. Every member of staff that we have come into contact with have been brilliant. Trevor from sales came to speak to us initially, bringing sample products and brochures. He then sent us images of what our choices would look like, providing advice and information when requested. The surveyor talked us through more details and helped us to make our final decisions. The office staff were friendly and helpful whenever I rang and they kept us up to date with start / finish dates etc. Andy and Sean were fantastic! They have done a great job and worked systematically and quickly through the house. They did a great job of tidying up and there was no mess at the end of each day. Trevor even popped in during installation to see how the work was progressing. The work was completed on time and within budget. I would definitely recommend Global Windows, in fact I have already recommended them to my friends!

We have just had our windows and door replaced by Global Windows and I have to post this review as I highly recommend this business. From Trevor coming out to quote and advise on openings on windows and finishing handles and door style to giving quote ( no hard sell ) to Andy and Sean arriving to fit we could tell this was going to be a job we had faith in to be done. Within minutes of Andy and Sean arriving the dust sheets and stair covering were down and windows being worked on all while managing to converse to us what to work was to be carried out that day. It was apparent from the start that Andy and Sean worked well as a team, one working inside, the other outside completely in sync with each other. The workmanship they have can only be described as excellent and professional. They are efficient and daily cleaned up, leaving no mess for myself to do. We even had neighbours commenting how quickly the windows went in and how they never stopped work, even though weather was extremely hot. I wouldn’t hesitate to recommend these two guys from how well they work together to being really nice people who we quickly felt at ease with. I would certainly advise asking specifically for Andy and Sean, it was a pleasure to have them in our home. Thank you guys.

Really happy with the service from Global Windows right from the start the customer service was great, friendly helpful and knowledgeable staff. We were kept informed throughout the process and the guys that fitted the patio door did a very tidy job of it, you can see they took their time to get it right. All this at a great price too, I would definitely recommend them.

We used Global Windows after reading their customer rating on Which. The fact that their showroom/office was nearby was a bonus. We can’t praise the service and quality of the conservatory highly enough. The conservatory is quite bespoke. It required a box gutter. There was a small leak. The Global guys promptly sorted it and it’s been fine since. We’re absolutely delighted with our new conservatory.

From start to finish we have had a good experience, albeit delays incurred with the current Covid-19 situation. When the date was agreed to install the windows, and the two fitters, Andy & Sean turned up to start the installation, we could not have been happier. From turning up, they covered all floorings with plastic sheeting and dust sheets. They were very tidy in their work, and you could not tell they had just taken out the old windows, and put new in. They turned up every day on time, sheeted up and worked through the day without any hiccups. They were very considerate, tidy and explained everything they were doing that day, and what they would be doing the next day. We had 11 windows, a new composite front door and bifold doors on the back - everyone installed in the same professional manner. Anyone thinking of having new windows/doors installed, then choosing Global would be a good choice. I would also insist on getting Andy & Sean to complete the work, you will not be disappointed. Many thanks again.

Previously had Global to replace gutters. Did a good and satisfactory job so decided to have them to replace my old and rotting wooden garage window. Workmen arrived on time and carried out the work efficiently and with due consideration to surrounding garden. They were polite and made a good job of the window considering they had a bit of adjustment to carry out. Overall very satisfactory.

We are very pleased with the end result - our beautiful new conservatory. This company was recommended to us by two of our neighbours and we are now also happy to recommend Global Windows. The building work was started in August but due to the pandemic there was a delay in erecting the conservatory. However once the materials arrived good progress was made to a high standard throughout.

Trevor, thanks, superb service. My husband and I came into the showroom back in July just simply to view the colour of composite doors. You were most helpful, giving us your time and some great advice even though you knew we weren’t going to buy from you as we were from Manchester and just browsing for colours. Just as we were leaving I said to my husband “what a lovely man, Mum’s had some quotes for her double glazing but I wasn’t impressed with the customer service I got when presented with the quotes, let me ask him if he can come over?" You came over met my dad while my mum was in hospital and his words “ what a great man “. You took the time to get to know our needs and offered some great advice on the window openers and also gave me the assurance that my parents would be in good hands given their circumstances and nothing would be a problem for installation. Deal done. Since then communication has been great and you gave me so many reassurances during this difficult time as you knew I couldn’t get across to Sheffield to help my parents. The windows are now in. You came on the morning of installation to make my parents feel at ease and even called me to let me know you were there. The boss ( my mum ) is really pleased. The Installation guys were great. It does all go back to that day that we walked in and you gave us your time. My profession is Sales Trainer. I train sales people the skills for selling. So many can take a few tips from you.

Global were fantastic, start to finish. We viewed products in the showroom, got a quote and booked immediately. The customer service was fantastic and we were kept in the loop throughout regarding start dates / times etc. The fitters were prompt / tidy / courteous and craftsmanship was fantastic. I would highly recommend Global and will be using them again for a conservatory. Great company, great communication, great products and great craftsmanship. Thank you once again.

Global were recommended to us and whilst I was aware they were not the cheapest, we had decided on the Guardian Warm Roof for our conservatory and we had seen the quality of work at our friend’s home. I appreciated being kept informed every step of the way by the project manager – which includes a final ‘snagging’ appointment to ensure that we were happy with everything. Building regulation approval is obtained on your behalf and the structure is insured for 10 years. We are thrilled with the end result, a bright and warm conservatory that we can now use all year round.

Outstanding from start to finish. I cannot praise Andy and Shaun enough. On time, in atrocious weather, that fortunately improved. Superb fitting of the window, cleaning up, knowledge and friendliness and helpfulness. How wonderful they were.

Global were recommended to us by several friends and I fully understand why. Their service is excellent from initial planning through to final ‘snagging’. They are not the cheapest but they deliver quality and are worth every penny. They keep you fully informed of the schedule, they are punctual, cheerful and hardworking. The attention to detail is excellent and they leave everything tidy on completion. We will definitely use this company again.