Global Windows

Really disappointed with Global Windows, It took two attempts to fit the Bifold and French doors. DPM missing on the first attempt and holes under bifold, Replacement of rendering is still ongoing the third attempt coming soon, peddle dash stuck on with silicone on the second attempt, patio tile smashed, rubbish left and unfinished work, we have been blamed for various issues and then asked to pay more money before final fixes have been made. quoted - 2day job - now two weeks later four visits and no finish line in sight.

These guys are superb. Andy and Sean are brilliant at their jobs. No mess, everything tidy, very efficient. The quality of the windows second to none. Trevor who initially visited to quote us knows his stuff, no sales pressure. One of the window frames had a slight flaw which I didn't even notice. Andy the fitter pointed it out to me and had insisted on replacing it. Obviously these lads of perfectionists. I would wholly recommend using this company to anybody reading this. I have even recommended them to a friend around the corner who has already agreed an install date. 👍🏼👍🏼👍🏼

Excellent service provided from start to finish. Very professional and helpful staff. I have used Globe windows before many years back.. they were professional and still maintains the highest professionalism now! I would defiantly recommend them to all.

We have had new doors and windows throughout the house. After getting quotes from numerous companies we decided on Global Windows and we are really pleased with the work. Every member of staff that we have come into contact with have been brilliant. Trevor from sales came to speak to us initially, bringing sample products and brochures. He then sent us images of what our choices would look like, providing advice and information when requested. The surveyor talked us through more details and helped us to make our final decisions. The office staff were friendly and helpful whenever I rang and they kept us up to date with start / finish dates etc. Andy and Sean were fantastic! They have done a great job and worked systematically and quickly through the house. They did a great job of tidying up and there was no mess at the end of each day. Trevor even popped in during installation to see how the work was progressing. The work was completed on time and within budget. I would definitely recommend Global Windows, in fact I have already recommended them to my friends!

We have just had our windows and door replaced by Global Windows and I have to post this review as I highly recommend this business. From Trevor coming out to quote and advise on openings on windows and finishing handles and door style to giving quote ( no hard sell ) to Andy and Sean arriving to fit we could tell this was going to be a job we had faith in to be done. Within minutes of Andy and Sean arriving the dust sheets and stair covering were down and windows being worked on all while managing to converse to us what to work was to be carried out that day. It was apparent from the start that Andy and Sean worked well as a team, one working inside, the other outside completely in sync with each other. The workmanship they have can only be described as excellent and professional. They are efficient and daily cleaned up, leaving no mess for myself to do. We even had neighbours commenting how quickly the windows went in and how they never stopped work, even though weather was extremely hot. I wouldn’t hesitate to recommend these two guys from how well they work together to being really nice people who we quickly felt at ease with. I would certainly advise asking specifically for Andy and Sean, it was a pleasure to have them in our home. Thank you guys.

Really happy with the service from Global Windows right from the start the customer service was great, friendly helpful and knowledgeable staff. We were kept informed throughout the process and the guys that fitted the patio door did a very tidy job of it, you can see they took their time to get it right. All this at a great price too, I would definitely recommend them.

We used Global Windows after reading their customer rating on Which. The fact that their showroom/office was nearby was a bonus. We can’t praise the service and quality of the conservatory highly enough. The conservatory is quite bespoke. It required a box gutter. There was a small leak. The Global guys promptly sorted it and it’s been fine since. We’re absolutely delighted with our new conservatory.

From start to finish we have had a good experience, albeit delays incurred with the current Covid-19 situation. When the date was agreed to install the windows, and the two fitters, Andy & Sean turned up to start the installation, we could not have been happier. From turning up, they covered all floorings with plastic sheeting and dust sheets. They were very tidy in their work, and you could not tell they had just taken out the old windows, and put new in. They turned up every day on time, sheeted up and worked through the day without any hiccups. They were very considerate, tidy and explained everything they were doing that day, and what they would be doing the next day. We had 11 windows, a new composite front door and bifold doors on the back - everyone installed in the same professional manner. Anyone thinking of having new windows/doors installed, then choosing Global would be a good choice. I would also insist on getting Andy & Sean to complete the work, you will not be disappointed. Many thanks again.

Previously had Global to replace gutters. Did a good and satisfactory job so decided to have them to replace my old and rotting wooden garage window. Workmen arrived on time and carried out the work efficiently and with due consideration to surrounding garden. They were polite and made a good job of the window considering they had a bit of adjustment to carry out. Overall very satisfactory.

We are very pleased with the end result - our beautiful new conservatory. This company was recommended to us by two of our neighbours and we are now also happy to recommend Global Windows. The building work was started in August but due to the pandemic there was a delay in erecting the conservatory. However once the materials arrived good progress was made to a high standard throughout.

Trevor, thanks, superb service. My husband and I came into the showroom back in July just simply to view the colour of composite doors. You were most helpful, giving us your time and some great advice even though you knew we weren’t going to buy from you as we were from Manchester and just browsing for colours. Just as we were leaving I said to my husband “what a lovely man, Mum’s had some quotes for her double glazing but I wasn’t impressed with the customer service I got when presented with the quotes, let me ask him if he can come over?" You came over met my dad while my mum was in hospital and his words “ what a great man “. You took the time to get to know our needs and offered some great advice on the window openers and also gave me the assurance that my parents would be in good hands given their circumstances and nothing would be a problem for installation. Deal done. Since then communication has been great and you gave me so many reassurances during this difficult time as you knew I couldn’t get across to Sheffield to help my parents. The windows are now in. You came on the morning of installation to make my parents feel at ease and even called me to let me know you were there. The boss ( my mum ) is really pleased. The Installation guys were great. It does all go back to that day that we walked in and you gave us your time. My profession is Sales Trainer. I train sales people the skills for selling. So many can take a few tips from you.

Global were fantastic, start to finish. We viewed products in the showroom, got a quote and booked immediately. The customer service was fantastic and we were kept in the loop throughout regarding start dates / times etc. The fitters were prompt / tidy / courteous and craftsmanship was fantastic. I would highly recommend Global and will be using them again for a conservatory. Great company, great communication, great products and great craftsmanship. Thank you once again.

Global were recommended to us and whilst I was aware they were not the cheapest, we had decided on the Guardian Warm Roof for our conservatory and we had seen the quality of work at our friend’s home. I appreciated being kept informed every step of the way by the project manager – which includes a final ‘snagging’ appointment to ensure that we were happy with everything. Building regulation approval is obtained on your behalf and the structure is insured for 10 years. We are thrilled with the end result, a bright and warm conservatory that we can now use all year round.

Outstanding from start to finish. I cannot praise Andy and Shaun enough. On time, in atrocious weather, that fortunately improved. Superb fitting of the window, cleaning up, knowledge and friendliness and helpfulness. How wonderful they were.

Global were recommended to us by several friends and I fully understand why. Their service is excellent from initial planning through to final ‘snagging’. They are not the cheapest but they deliver quality and are worth every penny. They keep you fully informed of the schedule, they are punctual, cheerful and hardworking. The attention to detail is excellent and they leave everything tidy on completion. We will definitely use this company again.

Had 2 large bedroom windows and patio doors fitted. Patio doors needed walls chopping and some plaster work. Two men arrived and worked very hard, professionally and politely. Cannot fault them or the work they have done. Windows a massive improvement on the old ones. The patio door recommended by the company looks fabulous.

We returned to Global Windows as we had previously experienced their excellent workmanship, customer service & competitive pricing. We were delighted to find their standards have remained as high as ever.

From the initial conversation with Global, to the consultation, actual fitting and follow up service, they were spot on at every step. Everyone we dealt with was professional, courteous and helpful. Although Global weren't the cheapest quote we received, they came highly recommended and we knew that it would be worth the extra money for their services, particularly as our old windows were challenging to remove due to the rendering. We'd particularly like to praise Mick and Nigel, the fitters, who were fantastic and a genuine pleasure to have around for 4 days!

We were recommended Global Windows by a friend back in February so we visited their showrooms at Handsworth. From the moment we walked in you could tell they were a very professional company. We were shown all their products and a date was arranged to measure up and give us a quote. That was all sorted a week later, everything was clearly explained and a competitive price was given. Then Covid kicked in! Throughout the shut down we were kept informed of what was happening, and once things were opened up again our work was completed. I can’t fault Global, all appointments were kept to, on time, all paperwork was sent through and the windows fitted without any hassle or mess. The two fitters who came were quality tradesmen. I would recommend them to anyone. Top Quality.

Delighted with the replacement Guardian roof, it has transformed our rather tired conservatory inside and out and made a huge difference. All the Global tradesman who attended were professional, friendly and efficient, even in the challenge of carrying out the work during the pandemic. All COVID guidelines and protocols were adhered to, keeping us and others safe. We are very satisfied and would definitely recommend Global.

We needed a replacement roof for the Global conservatory that was initially built in 2003. Work began on the Monday morning just before the lockdown announcement later that day. The team ensured that we were happy for them to continue to do as much of they external work as they could whilst maintaining strict social distancing. Unfortunately they were unable to complete the internal work - plastering and electrics - until restrictions were lifted but again the team were extremely diligent in ensuring guidance was adhered to during the final stages of the work. We are extremely pleased with the high standard of work and the professionalism of the team throughout the whole process! Thanks to Paul for the initial survey, to Joe for ensuring work was progressing as planned, and Billy and the team for their superb craftsmanship!

Would highly recommend. Extremely professional service from start to finish. Paul came out to measure up and give us a quote for a composite front door, went through all the options, very knowledgeable and really nice bloke. We was booked in to have the door fitted in April but due to the virus was put on hold. We were kept informed of what was happening and was contacted to rebook a date. Fitters that came to do the installation were very polite, did a fantastic job and left us neat and tidy. We will definitely be using Global Windows again when we update the windows and conservatory. Thank you! ⭐️⭐️⭐️⭐️⭐️

Just had 6 windows and 2 doors fitted, from start to finish everything went well from Paul the salesman coming up with various suggestions and showing us different coloured doors on the photo's of our two doors he had took previously, nothing was to much trouble and competitively priced. All the staff were friendly and helpful with no pressure, the fitters Andy and Shaun worked extremely methodical and efficiently, and did a great job. Would recommend to anyone.

We recently had a conservatory built onto our kitchen. the global window gave great customer service from start to finish. There was no pressure from the salesperson just helpful advice on how to get the best from the limited space we had available. We were issues a work plan which they stuck to leaving the job clean and tidy after each day. The quality of workmanship was very high a d nothing was to much trouble I would recommend Global to anyone.

We needed ageing hardwood windows replacing after 40 years for the whole house - 13 windows in all. Salesman Allan was honest and factual and knowledgeable about his products, even humorous. He ensured that our specific needs were met. Fitting was arranged within 4 weeks and the job carried out in 3 days. The fitting team Andy and Shaun were efficient, tidy and clean ensuring that areas were covered by dust sheets prior to commencing each room. They were friendly and cheerful and did an excellent job. Andy spotted a small crack in the final window frame which I guess most fitters would miss and had a replacement made which was fitted one week later, completing the job. The job was the right price, the product of excellent quality and fitted within the time frame quoted. I would not hesitate to recommend this company.