Endorsed by Which?

Global Windows

4.9

240 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

Established for over 25 years, at Global Windows we are a local, friendly, family run business that have a reputation for quality, reliability and excellent customer service from initial contact to the finished product.

At our head office and showroom in Handsworth, Sheffield, South Yorkshire we provide you with quality windows, doors, orangeries, conservatories and more. All of our products feature high quality double glazing for security and warmth. We treat every home as individually as the owner and we invite you to visit us and meet our friendly, welcoming team and see our showroom in Handsworth, Sheffield. Here you will get a real feel for our full range of quality products.

We provide you with a 10 year guarantee on the majority of our products and also a 10 year insurance backed guarantee.

We offer a no obligation, free quotation with no pressure sales. Just quality service, products and expert customer service every time.

What we do

  • Double glazing

    • Double glazing installation
  • Conservatories

    • Conservatory glass heat reduction film
    • Conservatory Roof replacement
    • Sun Lounge
    • Hardwood conservatories and orangeries
  • Doors

    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
    • Timber doors
    • UPVC doors
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
    • Aluminium Windows
    • Double glazed units
    • Replacement window services and repairs
  • Roofers

    • Conservatory roof conversions
    • Tiled conservatory roofs
    • Roof and skylights
    • Rubber roofing (EPDM)
    • Flat roofing
    • GRP roofer
  • Garage door repairs and installation

  • More Services

    • flush sash
    • timber alternatives
    • roof lanterns
    • flat roof

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
240 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Globe windows simply the best
Customer Service
Quality
Value
Had 2 large bedroom windows and patio doors fitted. Patio doors needed walls chopping and some plaster work. Two men arrived and worked very hard, professionally and politely. Cannot fault them or the work they have done. Windows a massive improvement on the old ones. The patio door recommended by the company looks fabulous.
Customer in South Yorkshire Posted on 19/09/2020 , work completed 16/09/2020
The trader replied (on 16/10/2020)
Dear Customer, thanks for your review :) we are delighted that you have given us 5 stars across the board and how much of an improvement your new windows and patio door have given you. Have a great weekend :) Global Windows
Composite door installation
Customer Service
Quality
Value
We returned to Global Windows as we had previously experienced their excellent workmanship, customer service & competitive pricing. We were delighted to find their standards have remained as high as ever.
Customer in South Yorkshire Posted on 18/09/2020 , work completed 11/09/2020
The trader replied (on 30/09/2020)
Dear Customer, thank you for your review and also returning to us again for your home improvement needs. We are glad to hear that you found our standards are still what we as a company expect them to be. Have a good rest of your week. Many thanks from everyone at Global Windows :)
New windows and doors
Customer Service
Quality
Value
From the initial conversation with Global, to the consultation, actual fitting and follow up service, they were spot on at every step. Everyone we dealt with was professional, courteous and helpful. Although Global weren't the cheapest quote we received, they came highly recommended and we knew that it would be worth the extra money for their services, particularly as our old windows were challenging to remove due to the rendering. We'd particularly like to praise Mick and Nigel, the fitters, who were fantastic and a genuine pleasure to have around for 4 days!
Customer in South Yorkshire Posted on 19/08/2020 , work completed 28/07/2020
The trader replied (on 17/09/2020)
Dear Customer, thank you for leaving us your feedback. We pride ourselves on our level of service and we are delighted to hear this showed. I will be sure to pass on your comments to all the team and relevant people who were involved with your project. We thank you again for using Global Windows and you know where we are if you ever need us in the future. Take care from all the team :) Global Windows
New Windows by Global
Customer Service
Quality
Value
We were recommended Global Windows by a friend back in February so we visited their showrooms at Handsworth. From the moment we walked in you could tell they were a very professional company. We were shown all their products and a date was arranged to measure up and give us a quote. That was all sorted a week later, everything was clearly explained and a competitive price was given. Then Covid kicked in! Throughout the shut down we were kept informed of what was happening, and once things were opened up again our work was completed. I can’t fault Global, all appointments were kept to, on time, all paperwork was sent through and the windows fitted without any hassle or mess. The two fitters who came were quality tradesmen. I would recommend them to anyone. Top Quality.
Customer in South Yorkshire Posted on 05/08/2020 , work completed 01/07/2020
The trader replied (on 21/08/2020)
Dear customer, many thanks for leaving your detailed review. We are delighted that you were recommended and that on your visit to see us our professionalism showed from beginning to end. We are really happy to hear how satisfied you are with the service despite the complications of lockdown and COVID-19. Thank you ever so much for saying you will recommend us to anyone so don't forget to use our recommend a friend scheme to earn yourself up to £100 as a thank you. Take care and look after yourself. Thanks again from all the team at Global Windows :)
Replacement Conservatory Roof
Customer Service
Quality
Value
Delighted with the replacement Guardian roof, it has transformed our rather tired conservatory inside and out and made a huge difference. All the Global tradesman who attended were professional, friendly and efficient, even in the challenge of carrying out the work during the pandemic. All COVID guidelines and protocols were adhered to, keeping us and others safe. We are very satisfied and would definitely recommend Global.
Customer in North Lincolnshire Posted on 15/07/2020 , work completed 05/06/2020
The trader replied (on 11/08/2020)
Dear Customer, thank you for your review. We are really happy to hear how satisfied you are and that you would recommend our services. Thank you for your understanding during these difficult times. The safety of our team and customers is paramount so we are delighted this reflected in our performance. We hope you are enjoying your new conservatory roof. If you need us for anything else you know where we are :) many thanks from all the team at Global Windows :)
Brilliant job!
Customer Service
Quality
Value
We needed a replacement roof for the Global conservatory that was initially built in 2003. Work began on the Monday morning just before the lockdown announcement later that day. The team ensured that we were happy for them to continue to do as much of they external work as they could whilst maintaining strict social distancing. Unfortunately they were unable to complete the internal work - plastering and electrics - until restrictions were lifted but again the team were extremely diligent in ensuring guidance was adhered to during the final stages of the work. We are extremely pleased with the high standard of work and the professionalism of the team throughout the whole process! Thanks to Paul for the initial survey, to Joe for ensuring work was progressing as planned, and Billy and the team for their superb craftsmanship!
Sue Posted on 02/07/2020 , work completed 01/06/2020
The trader replied (on 30/07/2020)
Hi Sue, thank you for taking the time to leave us your feedback. We are delighted to hear you came back to us after 17 years and how happy you are with the service, especially that your installation was affected by the lockdown and we still managed to maintain the level of service we aim to achieve. I will be sure to pass on your comments to all the team and trust you are enjoying your new roof. Many thanks again :) Global Windows
Great company
Customer Service
Quality
Value
Would highly recommend. Extremely professional service from start to finish. Paul came out to measure up and give us a quote for a composite front door, went through all the options, very knowledgeable and really nice bloke. We was booked in to have the door fitted in April but due to the virus was put on hold. We were kept informed of what was happening and was contacted to rebook a date. Fitters that came to do the installation were very polite, did a fantastic job and left us neat and tidy. We will definitely be using Global Windows again when we update the windows and conservatory. Thank you! ⭐️⭐️⭐️⭐️⭐️
Customer in Derbyshire Posted on 30/06/2020 , work completed 26/06/2020
The trader replied (on 27/07/2020)
Dear Customer, thank you for your positive feedback. I will be sure to pass on your comments to Paul and the installers. Thank you for your understanding through the COVID-19 outbreak and our shutdown period. Delighted to hear how happy you are especially with everything that has happened in the last 3-4 months. We look forward to hearing from you in the future for your windows and conservatory. Take care and look after yourself :)
Top job
Customer Service
Quality
Value
Just had 6 windows and 2 doors fitted, from start to finish everything went well from Paul the salesman coming up with various suggestions and showing us different coloured doors on the photo's of our two doors he had took previously, nothing was to much trouble and competitively priced. All the staff were friendly and helpful with no pressure, the fitters Andy and Shaun worked extremely methodical and efficiently, and did a great job. Would recommend to anyone.
Customer in South Yorkshire Posted on 26/06/2020 , work completed 24/02/2020
The trader replied (on 27/07/2020)
Dear Customer, thank you for your review. We will pass your comments on to the team, especially Paul, Andy & Shaun. We pride ourselves on our friendliness and going the extra mile for the customer and we are delighted to hear that you would recommend us. Don't forget to use our 'recommend a friend' scheme to earn yourselves up to £100 for recommending our services. Many thanks again from the whole team at Global Windows and take care :)
Great job by global windows
Customer Service
Quality
Value
We recently had a conservatory built onto our kitchen. the global window gave great customer service from start to finish. There was no pressure from the salesperson just helpful advice on how to get the best from the limited space we had available. We were issues a work plan which they stuck to leaving the job clean and tidy after each day. The quality of workmanship was very high a d nothing was to much trouble I would recommend Global to anyone.
Customer in South Yorkshire Posted on 13/04/2020 , work completed 02/03/2020
The trader replied (on 01/06/2020)
Dear Customer, thank you for taking the time to leave us your feedback. I shall pass your comments onto all the team involved. We are happy to hear you would recommend us also and hope you are enjoying your new conservatory especially in this nice weather we are having. Take care from all the team at Global Windows :)
Excellent Job
Customer Service
Quality
Value
We needed ageing hardwood windows replacing after 40 years for the whole house - 13 windows in all. Salesman Allan was honest and factual and knowledgeable about his products, even humorous. He ensured that our specific needs were met. Fitting was arranged within 4 weeks and the job carried out in 3 days. The fitting team Andy and Shaun were efficient, tidy and clean ensuring that areas were covered by dust sheets prior to commencing each room. They were friendly and cheerful and did an excellent job. Andy spotted a small crack in the final window frame which I guess most fitters would miss and had a replacement made which was fitted one week later, completing the job. The job was the right price, the product of excellent quality and fitted within the time frame quoted. I would not hesitate to recommend this company.
Customer in South Yorkshire Posted on 12/03/2020 , work completed 29/01/2020
The trader replied (on 18/05/2020)
Dear Customer, thank you ever so much for your detailed feedback on your experience. We are delighted to hear how happy you are with the entire process. I shall pass your comments on to the whole team, especially Allan, Andy and Shaun. Many thanks again for your feedback and hope you are keeping safe :) from all the team at Global Windows :)
One very happy customer
Customer Service
Quality
Value
Just thought I’d write this review and make the effort to say how happy we are from start to finish with all the team at Global Windows after having all windows replaced on our house. The workmanship and quality is fantastic. The amount of noise reduction and warmth is amazing. Would highly recommend and will use in future if needed with anything else. Thank you to all.
Customer in South Yorkshire Posted on 11/03/2020 , work completed 19/02/2020
The trader replied (on 09/04/2020)
Dear Customer, we are delighted to hear how happy you are with the new windows we installed at your home. Glad you are already feeling the benefits of the products installed and thank you for the recommendation. We look forward to hearing from you in the future. Stay safe from all the team at Global Windows :)
Global windows
Customer Service
Quality
Value
Global windows built my conservatory in 2002. They were excellent in every way so they were my 1st choice when we decided to install a Guardian insulated roof. We had to postpone the original date of the installation because of the atrocious weather in January. Global agreed to this so there was no problem. The installers were very good, workmanlike, tidy and efficient. Costs were as quoted. The roof has made a tremendous difference and I would recommend the installation and the installers without hesitation.
Peter and Shirley Heap Posted on 04/02/2020 , work completed 31/01/2020
The trader replied (on 06/02/2020)
Hi Mr & Mrs Heap, thank you for your feedback :) really glad to hear after all these years you came back to us again to help improve your home. We are delighted that the new Guardian Warm Roof has made the difference you were looking for and you can now enjoy your space all year round :) i will pass your comments on to the installers as well :) many thanks again from everyone involved at Global Windows
Finally - draft free windows and door!
Customer Service
Quality
Value
Have used Global Windows twice now, for upstairs windows and also a front door. Excellent workmanship each time, despite some challenges with existing frames being less than square on one side of the house. Work was done on time, efficiently and no mess at end. Very happy with quality of both windows and door - finally have got rid of drafts! Whole customer service and support process was great from start to finish. And great value as well. Have no hesitation in recommending.
Customer in Derbyshire Posted on 26/01/2020 , work completed 17/01/2020
The trader replied (on 28/01/2020)
Dear Customer, thanks for your review :) we are delighted to hear this is your second time in using us and that we have helped you finally get rid of your drafts. We hope we can help you again in the future and if you ever need us or any advice, please give us a call :) thanks again from everyone at Global Windows :)
Fantastic conservatory
Customer Service
Quality
Value
We had Global Windows to replace an old conservatory what a great job Aaron and Lewis did. It was completed to schedule and budget although the weather at times was awful wind and rain. They were very courteous, clean and tidy. The helpfulness and aftercare from Global is second to none would certainly use this company again
Customer in South Yorkshire Posted on 24/01/2020 , work completed 08/01/2020
The trader replied (on 06/02/2020)
Dear Customer, thank you for your fantastic comments. We will be sure to pass your comments on to all the team involved especially Aaron and Lewis. The weather was awful but we powered through for you :) thanks again for you feedback and look forward to hearing from you again :) from all the team at Global Windows
Hard working and courteous
Customer Service
Quality
Value
Global have recently completed a conservatory at our bungalow. The build was completed on time to budget. The team were very helpful and the communication and aftercare has been excellent. Global were prompt, cooperative and very clean and tidy We had an issue with floor levels which was resolved promptly to our satisfaction. I would recommend their services.
Customer in South Yorkshire Posted on 19/12/2019 , work completed 18/12/2019
The trader replied (on 03/01/2020)
Dear Customer, thank you for your taking the time to leave us your feedback. We are glad to hear you would recommend us and that the issue with the floor was rectified quickly and to your satisfaction. We trust you are enjoying your new conservatory and will pass on your comments to all the team involved in your project. Many thanks :) Global Windows
Great quality windows and doors. Fantastic service.
Customer Service
Quality
Value
Global are a family firm and it shows, very easy going, friendly and very helpful. Totally no pressure at any time. Doug our salesperson was fantastic, caring, very helpful, gave us some excellent advice and kept us fully informed throughout. Global use their own fitters, Mark and Billy who fitted our windows and doors were great. Hard working started and finished the job on time, excellent standard of workmanship, cleaned up after themselves every evening. We love our new windows and doors, everything about them is high quality and they look great.
Jim Posted on 25/11/2019 , work completed 08/11/2019
The trader replied (on 14/12/2019)
Hi Jim, I will be sure to pass on your great comments to Mark, Billy and Doug. We are happy to hear how much you love your new windows and doors and trust they are keeping you much warmer now in these colder months. Have a great weekend. All the team at Global Windows :)
Excellent conservatory
Customer Service
Quality
Value
Our project was to replace an old lean-to conservatory with a modern and more usable one. We had several quotes but Global were the only company who we felt truly listened to our requirements and came in with a quality design. Once the design was agreed several site visits were made to check measurements and ensure all would fit exactly on the plot. Global are a great company to work with as they have all there own tradesmen meaning they are in full control of the build schedule. Joe kept us informed at all times on how work was progressing and what to expect at each stage. The tradesmen were all very professional, polite, punctual and skilled; they really cared about the quality of their work. They were also extremely tidy leaving the site clean every day. We are absolutely delighted with the result. It’s beautifully finished. We would definitely recommend Global Windows to anyone looking for good quality and design at a fair price.
C Hoole Posted on 23/11/2019 , work completed 29/10/2019
The trader replied (on 13/12/2019)
Hi, thank you for the 5 stars across the board. We are always delighted to hear such fantastic and detailed feedback and take great pride in our work. Thank you for the recommendation and glad you are enjoying your new conservatory. From all the team at Global Windows :)
Fantastic extension
Customer Service
Quality
Value
A brilliant experience from start to finish. Global guided us through the whole process of the build, from planning to itinerary of work, and kept us updated throughout. All of the workmen were friendly, tidy and professional and respected our home whilst they were in it. We know from experience that this cannot be taken for granted! A named contact was always available for us to discuss any questions and issues and the project came in on time and within budget. We are so pleased with the end result which has completely transformed the ground floor of our house. We cannot recommend highly enough.
Customer in South Yorkshire Posted on 19/11/2019 , work completed 08/11/2019
The trader replied (on 06/12/2019)
Dear Customer, thank you for making the time to leave such great feedback. We pride ourselves on making the whole experience for you as stress free as possible and we are glad to hear this was achieved with everything planned for you and having someone to contact whenever you had any questions. We are delighted to hear how happy you are with the end result and don't forget to use our recommendation scheme when recommending friends and family. Many thanks again from the entire Global Windows team :)
Fantastic job
Customer Service
Quality
Value
Just had 7 windows and 2 doors fitted, Andy and Shaun absolutely brilliant dust sheets down even took shoes where no dust sheets couldn’t have wished for better people to fit windows & doors. Very polite would highly recommend to anyone wanting new windows.
Customer in South Yorkshire Posted on 12/11/2019 , work completed 11/09/2019
The trader replied (on 18/11/2019)
Dear Customer, thank you for the 5 stars :) I will pass your comments on to the installers Andy & Shaun as they will be delighted with this. We are happy to hear you would recommend us so don't forget to use those recommendation vouchers :) many thanks from Global Windows
New Orangery fitted to rear of house
Customer Service
Quality
Value
Absolutely thrilled with our new Orangery. Global are a fantastic team to work with as they have all there own tradesmen meaning everything ran like clockwork even when it was raining non stop they carried on. The guys were all professional, polite, punctual and very skilled workmen. Joe had regular checks on the progress and kept us informed at all times on how work was progressing. All the little finishing touches were completed by the 10th October and the work signed off. We stood back in ore of what had been achieved our Orangery was everything and more than what we could have ever wished for. Thank you to all the Global team.
Mr and Mrs Milner Posted on 24/10/2019 , work completed 11/10/2019
The trader replied (on 08/11/2019)
Dear Mr & Mrs Milner, firstly thank you for your feedback. Secondly we are delighted to hear how happy you are with your new orangery. It was a pleasure working on this project for you and we are sure you will enjoy it for many years to come. Many thanks from all the team involved :) Global Windows
Enthusiastic, professional service respectful of the period of our property
Customer Service
Quality
Value
We had 9 companies quote us for new bay windows, facials and porch with french doors. Global we’re the only company who gave us a quote the same day which was also adhered to with a price that was fair and realistic for what we wanted. The documentation we received throughout has been very thorough ensuring we knew exactly what to expect. From the sales team who were enthusiastic for our plans; knowledgeable and able to advise us of design ideas, friendly and open and honest - far from pushy! To the fitters who could not have done more to keep our property clean and worked hard to complete the job on time, very friendly and respectful of the house. We had a couple of things which need adjusting after the fit however these were completed without question and within days, which again we were really impressed with as we had paid in full by this stage. We could not recommend anyone more highly than Global on every level of service - sales, fitting and after care.
Customer in South Yorkshire Posted on 03/10/2019 , work completed 05/09/2019
The trader replied (on 21/10/2019)
Dear Customer, thank you for such great feedback on your whole experience with using Global Windows :) we are glad to hear how happy you are with the levels of service throughout your project. Thank you for allowing us to carry out your home improvements. Many thanks from everyone at Global Windows :)
First class service and a pleasure to find such a friendly and thoroughly competent business
Customer Service
Quality
Value
The project undertaken by Global Windows was to remove the old roof of our large (7.5mx5m) conservatory and replace it with a Guardian Warm Roof. From first contact it was evident how much care Global take to understand customer requirements and ensure that all aspects of the job are considered before commencement. A number of site visits were made to check measurements and ensure all our specific requests had been noted. Detailed documentation was received on the the project and all related matters. We consider the price quoted to be very fair and competitive. The installation, scheduled to take a little over 2 weeks, started on time. We could not be more impressed with the team Global deployed to do the work. Not only were they clearly very experienced but they were all equally polite and friendly. Daily visits were made by a member of head office staff to check progress and if there were any concerns. In fact we encountered no problems during the entire installation, which reflects well on their detailed planning and expertise. At the end of each day the site (which after all is our home) was left as clean,neat and tidy as possible. The job finished exactly on time and to budget. Aftercare has been excellent and we are absolutely delighted with the finished product. In conclusion we would say that Global are a thoroughly trustworthy, extremely competent and customer focused company. They have set very high standards and everyone has clearly bought in to this culture.
Customer in South Yorkshire Posted on 25/09/2019 , work completed 21/09/2019
The trader replied (on 21/10/2019)
Dear Customer, we are delighted to hear you feedback. Your kind words will be passed on to everyone here at Global Windows. Reviews like this mean the world (no pun intended) to us and are happy our professional nature and culture showed as we pride ourselves on this. We hope you are enjoying your newly installed Warm Roof, especially on the run up to winter. Thank you again from all the team at Global Windows :)
Excellent service from beginning to end
Customer Service
Quality
Value
Very professional. Great care taken throughout by a very friendly team and nothing was too much trouble. Three windows, front door and patio doors all done in less than a day and everywhere left clean and tidy. Can't speak highly enough about them and will definitely recommend to any friends needing double glazing, etc.
Customer in South Yorkshire Posted on 07/07/2019 , work completed 01/06/2019
The trader replied (on 09/07/2019)
Dear Customer, thank you for your review. It is very much appreciated and I will pass your comments on to the installers :) don't forget to use the recommendation cards when recommending us and earn up to £100 :) many thanks from all the team.
Excellent company
Customer Service
Quality
Value
Everything was very professional. From the salesman to the fitters.They explained everything clearly and delivered on all aspects. We were given really good advise about traffic noise reduction which has made a big difference. The fitting team were friendly, hard working and very tidy, they cleaned everywhere they worked which was 4 rooms in total. Excellent price, product and workmanship. Aftercare was brilliant, checking we had all the documentation we should have and that we were happy with their work. Would certainly recommend and use them ourselves.
Customer in South Yorkshire Posted on 30/04/2019 , work completed 05/03/2019
The trader replied (on 10/05/2019)
Dear Customer, thank you for your great feedback :) we are delighted to hear how helpful you found our team in every aspect of your installation. Thanks again for your kind comments :) from everyone at Global Windows :)
Replacement of Soffits, Facias, Bargeboards and Gutters
Customer Service
Quality
Value
The work was completed in a very professional manner and the work area was kept clean and tidy throughout. The standard was what I have come to expect fro this company from initial quotation to completed work. I can recommend them for this roof line type work to installation of composite doors. I considered that the price I was quoted, and actually paid, was fair and reasonable considering the work involved.
Customer in South Yorkshire Posted on 27/04/2019 , work completed 26/03/2019
The trader replied (on 02/05/2019)
Dear Customer, thank you for your comments. We pride ourselves on our professional level of service every time you use us. Thank you for the recommendation :) many thanks from the Global Windows Team :)