Endorsed by Which?

Global Windows

4.9

243 Reviews

Opening Hours
Today - 10:00–16:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–16:00
  • Sunday 10:00–16:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

Established for over 25 years, at Global Windows we are a local, friendly, family run business that have a reputation for quality, reliability and excellent customer service from initial contact to the finished product.

At our head office and showroom in Handsworth, Sheffield, South Yorkshire we provide you with quality windows, doors, orangeries, conservatories and more. All of our products feature high quality double glazing for security and warmth. We treat every home as individually as the owner and we invite you to visit us and meet our friendly, welcoming team and see our showroom in Handsworth, Sheffield. Here you will get a real feel for our full range of quality products.

We provide you with a 10 year guarantee on the majority of our products and also a 10 year insurance backed guarantee.

We offer a no obligation, free quotation with no pressure sales. Just quality service, products and expert customer service every time.

What we do

  • Double glazing

    • Double glazing installation
  • Conservatories

    • Conservatory glass heat reduction film
    • Conservatory Roof replacement
    • Sun Lounge
    • Hardwood conservatories and orangeries
  • Doors

    • ​Aluminium doors
    • Bi-fold doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
    • Patio doors
    • Timber doors
    • UPVC doors
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Window consultants
    • Aluminium Windows
    • Double glazed units
    • Replacement window services and repairs
  • Roofers

    • Conservatory roof conversions
    • Tiled conservatory roofs
    • Roof and skylights
    • Rubber roofing (EPDM)
    • Flat roofing
    • GRP roofer
  • Garage door repairs and installation

  • More Services

    • flush sash
    • timber alternatives
    • roof lanterns
    • flat roof

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
243 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
What I expected
Customer Service
Quality
Value
Everything went as expected except I was told a lintel would be fitted but the fitters said one wasn't required and I was reimbursed out of the total cost.
Mark, South Yorkshire Posted on 22/06/2018 , work completed 22/06/2018
The trader replied (on 08/08/2018)
Hi Mark. Thank you for your feedback. The team are pleased to hear everything was to your satisfaction :) Many thanks.
New conservatory/windows.
Customer Service
Quality
Value
Once again, very satisfied. Excellent job.
Ian, South Yorkshire Posted on 28/06/2018 , work completed 28/06/2018
The trader replied (on 03/07/2018)
Hi Ian. Glad we could work with you again. Its always good to have returning customers and thank you for the 5 stars :) Many thanks from Global Windows!
Efficient & professional
Customer Service
Quality
Value
Company were reliable and efficient, workmen were polite and professional. Good value for money, product delivered & fitted on time at price originally agreed.
Dawn, Derbyshire Posted on 05/07/2018 , work completed 05/07/2018
The trader replied (on 26/07/2018)
Hi Dawn. Thank you for your feedback :) we are happy to hear you are satisfied with the work we carried out for you. Many thanks from all the team at Global Windows!
Excellent
Customer Service
Quality
Value
Polite, clean and professional. Would use again and recommend.
Zoe, South Yorkshire Posted on 09/07/2018 , work completed 09/07/2018
The trader replied (on 17/07/2018)
Hi Zoe. Thank you for your feedback and we look forward to hearing from you in the future :) Thanks from Global Windows
Very impressed
Customer Service
Quality
Value
I was very impressed in all respects from first contact to all the follow up to ensure satisfaction. I have never previously experienced the care and attention that this company gives.
Philip, South Yorkshire Posted on 13/07/2018 , work completed 13/07/2018
The trader replied (on 04/09/2018)
Hi Philip. Thank you very much for you fantastic feedback. We are really glad you are so pleased with the care and attention we gave you. I shall pass your comments on to all teams involved. Many thanks again! Global Windows :)
Friendly & efficient
Customer Service
Quality
Value
I am totally delighted with my Global composite door. The staff & fitters very efficient on all accounts. I would be very happy to recommend them.
Maureen, South Yorkshire Posted on 19/07/2018 , work completed 19/07/2018
The trader replied (on 23/08/2018)
Hi Maureen. Thank you for the 5 stars across the board and we are glad to hear you are happy with your new Composite door. I will pass your comments on to the installation team and our staff. Many thanks again from everyone at Global Windows :)
My review
Customer Service
Quality
Value
Courteous and professional.
Linda, South Yorkshire Posted on 02/08/2018 , work completed 02/08/2018
The trader replied (on 13/09/2018)
Hi Linda. Thank you for the 5 stars :) much appreciated by all the team. Many thanks from Global Windows :)
Hard Working Team
Customer Service
Quality
Value
A very professional company from the estimate through to the quotation. The job took five days but the fitters were efficient and thorough in their approach to doing a good job, seldom taking a break and making good any damage to plaster work or window surround. The price was very competitive, undercutting other quotes in the area from similar suppliers, made all the better by adding a discount for early settlement. We have an outstanding issue with a scratched window, but a date has been fixed to rectify that.
Sydserff Posted on 03/08/2018 , work completed 03/08/2018
The trader replied (on 08/08/2018)
Hi Sydserff. Thank you for taking the time to leave your feedback :) we are happy to hear your fantastic comments regarding the company and what service we provided for you. Glad to hear you outstanding issue is being looked in to and and resolved. If there is anything you need in the future please let us know :) thank you from all the team!
My review
Customer Service
Quality
Value
Door fitted but not told door can warp when I ordered it. Otherwise 9/10 for service and efficiency.
David, South Yorkshire Posted on 10/08/2018 , work completed 10/08/2018
The trader replied (on 15/10/2018)
Hi David. Thank you for your feedback :) I have spoken to you already regarding your feedback but to just to confirm what we discussed. You will have received our maintenance guide where it explains to always lift the handle up when shutting the door. This is to align all the locks and hooks back inline to their keeps. This helps keep the door straight and to help stop the door from natural thermal distortion which can occur on rare occasions if not locked properly. If you have any more questions regarding the maintenance guide or anything else please do not hesitate to get in touch. Again thank you for your feedback :) Liam from Global Windows
Professional & organised.
Customer Service
Quality
Value
Helpful, great friendly staff. Cleaned up as went along. Organised schedule - kept up to date - always knew who would be coming. Started job & finished, no days left unfilled, always someone doing something.
Suzanne, South Yorkshire Posted on 12/08/2018 , work completed 12/08/2018
The trader replied (on 17/09/2018)
Hi Suzanne. Thank you leaving us some great feedback. It is very much appreciated and we are pleased to hear you were happy with our friendly staff and that we kept you informed along the way :) many thanks from everyone at Global Windows :)
Efficient & clean
Customer Service
Quality
Value
Very happy with windows & doors. Quick, efficient & clean. Definitely recommend.
Michael, South Yorkshire Posted on 17/08/2018 , work completed 17/08/2018
The trader replied (on 03/10/2018)
Hi Michael. Thank you for the 5 stars across the board :) We are glad to hear you are happy with your new windows and doors. Thanks from all the team at Global Windows.
Amazing!
Customer Service
Quality
Value
Global Windows came & replaced all the windows at the front of the house & installed a new front door & frame. The price was superb, the service I received was outstanding & the results are breath-taking!
Aileen, South Yorkshire Posted on 17/08/2018 , work completed 17/08/2018
The trader replied (on 18/10/2018)
Hi Aileen. Thank you for such fantastic feedback. We are so pleased to hear your comments and how happy you are with the price, service and finished products. Thanks again from all the team at Global Windows :)
Efficient and professional work
Customer Service
Quality
Value
The fitters arrived promptly as expected and got on with the job straight away, the door was fitted much quicker than expected and the old door taken away. The fitters were hardworking and aside from the noise of the tools were very quiet. I would recommend and have already done so. My only criticism was they could have swept the mess from filling from the front drive.
Jennifer, South Yorkshire Posted on 28/08/2018 , work completed 28/08/2018
The trader replied (on 03/10/2018)
Hi Jennifer. Thank you for your feedback and for recommending us to friends and family already :) I have made a note of your one criticism and passed this on to our operations team. We try our best to clean up and tidy as much as we can unfortunately this looks like it may have been missed so apologies for this. Many thanks again from everyone involved at Global Windows.
Early, polite & professional.
Customer Service
Quality
Value
Replaced front exit door on schedule and to price. Very helpful and kept me well informed. Tidied & cleaned up before leaving.
Brian, South Yorkshire Posted on 30/08/2018 , work completed 30/08/2018
The trader replied (on 03/10/2018)
Hi Brian. Thank you for your review and the 5 stars :) it is very much appreciated and glad you had a pleasant experience using us. Many thanks, Global Windows
Recommend
Customer Service
Quality
Value
Had 8 windows, 2 doors and 1 French (patio doors), good to have a company who does what they say, with consideration and professional expertise. This company don't try any tricks or sharp practise would recommend them without hesitation.
Brian, South Yorkshire Posted on 04/09/2018 , work completed 04/09/2018
The trader replied (on 15/10/2018)
Hi Brian. Thank you for your feedback. We pride ourselves on making the whole process easy and stress free whilst keeping you informed along the way. I shall inform everyone who was involved with your installation of your comments also. Many thanks again. Global Windows :)
A lovely job
Customer Service
Quality
Value
We had some old wooden sash windows removed and replaced by double glazed sash windows. We wanted to retain the look of the original windows, and Global did just that. They worked efficiently and finished the job in a day. The finished windows look fantastic and we are very pleased with the result. I would not hesitate to recommend Global. They provided a quality product at a reasonable price. Thank you!
Law Posted on 05/09/2018 , work completed 05/09/2018
The trader replied (on 03/10/2018)
Hi Mrs Law. Thank you for the fantastic feedback :) your new sash window looks amazing if we do say so ourselves. Don't forget to use those recommendation vouchers to earn yourself some money back :) many thanks from all the team at Global Windows.
Professional fitters
Customer Service
Quality
Value
Outstanding job by two professional fitters from start to finish. All areas clean and tidy, great job. Thank you.
Geoffrey, Derbyshire Posted on 07/09/2018 , work completed 07/09/2018
The trader replied (on 15/10/2018)
Hi Geoffrey. Thank you for your feedback. I shall inform the installation team of your comments :) we look forward to hearing from you in the future if you require our services. Many thanks from Global Windows :)
Excellent service and quality
Customer Service
Quality
Value
Great service and delighted with our new windows and doors! Already had many compliments on them and others asking who did them. Sales team were great and fitters were fantastic. Any snags were sorted swiftly and without issue. Would definitely recommend to others.
HayleyC Posted on 08/09/2018 , work completed 08/09/2018
The trader replied (on 17/09/2018)
Hi Hayley. We appreciate your feedback :) good to hear that you have already had compliments on your new products and any little snags were sorted quickly and efficiently. Don't forget to use those recommendation cards :) thank you from all the team at Global Windows :)
Excellent
Customer Service
Quality
Value
Excellent service, very satisfied with the finished product.
Doreen, South Yorkshire Posted on 10/09/2018 , work completed 10/09/2018
The trader replied (on 15/10/2018)
Hi Doreen, thank you for the 5 stars across the board :) we are glad to hear how satisfied you are with the service and product. Thank you :) Global Windows
Prompt and professional.
Customer Service
Quality
Value
First class on punctuality, friendliness and workmanship. I used the company in 2015 and 2018 because I was impressed by the work done on their first visit.
Eric, South Yorkshire Posted on 14/09/2018 , work completed 14/09/2018
The trader replied (on 20/10/2018)
Hi Eric. Thank you for getting back to us with your feedback. We are really pleased to hear you were satisfied 3 years ago which made you come back to us a second time. We appreciate your loyalty and look forward to hearing from you in the future if you ever need us again. Thanks again :) Global Windows
Beats the national competition
Customer Service
Quality
Value
Replacement of wooden front door & fanlight, plus three aluminium double-glazed windows. Realistic price upfront. Quick and clean installation. Minor issues sorted without any quibbles. Will get first refusal on next job.
Keith, South Yorkshire Posted on 17/09/2018 , work completed 17/09/2018
The trader replied (on 15/11/2018)
Hi Keith. Thank you for your feedback. We pride ourselves on offering our best price on our first visit. Delighted to hear to everything was done to your satisfaction and any issues were sorted straight away. We look forward to hearing from you in the future :) thanks from all the team at Global Windows :)
Easy to deal with
Customer Service
Quality
Value
Gave a quick, straight forward quote to replace an old conservatory with a solid roof type. Great communication throughout. Stuck to the timetable. Polite worker. Could have cleared up more thoroughly though. Great finished product.
Sheila, South Yorkshire Posted on 18/09/2018 , work completed 18/09/2018
The trader replied (on 01/11/2018)
Hi Sheila. Thanks for your comments :) your comments are appreciated by everyone involved. We hope you enjoy your new lightweight tiled solid roof and apologies that the clear up was not totally to your satisfaction. Many thanks from everyone at Global Windows :)
My review
Customer Service
Quality
Value
Good Service.
Anne-Marie, Derbyshire Posted on 21/09/2018 , work completed 21/09/2018
The trader replied (on 26/10/2018)
Hi Anne-Marie. Thanks for taking the time to leave us your feedback and we are glad to hear you are happy with the service we provided you :) Many thanks from Global Windows :)
Professional start to finish
Customer Service
Quality
Value
Excellent staff. Sales team gave sound advice. Value for money excellent and wonderful standards of end product. Even able to choose different glass types. Fitters were highly professional and kept everything tidy and were very helpful throughout the whole process. Excellent staff, excellent company and excellent product.
Craig, Nottinghamshire Posted on 21/09/2018 , work completed 21/09/2018
The trader replied (on 20/10/2018)
Hi Craig. Thank you for taking the time to leave us your comments regarding your experience with using us. Great to hear how happy you are with everything we have done for you. If you ever need us in the future please let us know. Many thanks again from all the team at Global Windows :)
Excellent
Customer Service
Quality
Value
Fitters excellent, quick, no mess, all rubbish taken away. Pleased with end results and property warmer.
Kay, South Yorkshire Posted on 01/10/2018 , work completed 01/10/2018
The trader replied (on 15/11/2018)
Hi Kay. Thank you for the 5 stars across the board :) Glad to hear your new products are making your property warmer already. Many thanks from all the team at Global Windows :)