After sales support for a Battery
Go green supplied and installed a battery in 2024. To function fully the battery has to be calibrated correctly. This is done by the manufacturer. Last year we raised an issue with Go green that our battery was not charging correctly. Unfortunately, this was not resolved in 2025 and our 9.5kwh battery was typically reporting that it was fully charged when it had only taken in 2kwh. Go green had some initial success in addressing this issue but from October 25 they were not able to make progress. In January 2026 after much chasing of the manufacturer, by my wife, we obtained a checklist of things they wanted done before they would consider the issue. Go green completed the checklist spoke to the manufacturer and then said there was nothing more they could do. We were left to deal with the manufacturer. Fortunately a few days later the manufacturer agreed to recalibrate the battery which is now functioning as it should. I raised the fact that it had taken so long to get the battery working correctly with a Director of Go green. He maintained that Go green were merely the installer and if I said anything other than they were helpful throughout he would take legal action against me for damages.
Customer in Shropshire
Posted on 09/02/2026
, work completed 14/05/2024
Good Job
A good contractor and willing to go the extra mile.
Wayne, Shropshire
Posted on 31/10/2017
, work completed 31/10/2017
Recommended
Very satisfied
Solar installation carried out By Go Green. Excellent service by a professional and expert team. Very adaptable when we discovered a problem with my roof which they worked around without issue. Follow up support has been good with a prompt and helpful answer to a query I had 2 years after the install. You can't go wrong with these guys.
Michael in Shropshire
Posted on 08/10/2021
, work completed 12/02/2018
Recommended
Solar panel and battery installation by GoGreen
Having requested quotes from three local companies, we chose GoGreen because of their thoroughness in responding to questions on their initial proposal including their their taking into account ethical considerations in their choice of panels. Having made our choice, we were fortunate that they had a spare installation slot only a month after we placed our order. The installation process took just over 2 ½ days and was straightforward. The installers were considerate and competent and the finished work looks good. Since commissioning, the panels have produced a decent amount of power (even in such a dull, wet September) and we are extremely pleased that we decided to have a battery installed as this allows us to top up the power we get from the sun with cheap overnight electricity. We did encounter a few teething problems with both the car charger and the charging setting on the battery but Colin from GoGreen came out and sorted out the former and then liaised with SolarEdge who remotely reprogrammed the battery to charge from the grid. Even though both the SolarEdge and MyEnergi apps are well designed, it would have been helpful to have received more on-the-spot help immediately the system was turned on, both to ensure that it was working as it should and that we knew how to get the best out of it. However, I would have no hesitation in advising others to install a solar system or in recommending GoGreen to do the work.
Customer in Shropshire
Posted on 07/10/2024
, work completed 04/09/2024
Recommended
Excellent work!
This review relates to Go Green's installation of a 50+ pv panel system on the roof. I am in Burrohmeadon Community Centre. The work was carried out efficiently and cheerfully. A positive experience. Highly recommend.
Simon, Shropshire
Posted on 07/08/2017
, work completed 07/08/2017
Recommended
My go-to supplier for Solar panels and Battery installation
Latest activity was installation and commissioning of a Tesla Powerwall2, as an add of to the Solar Edge PV system they installed back in 2016. Despite Tesla delivery delays, the installation was complete to my satisfaction and inside the pre agreed budget. I had to pay a large deposit in advance, but this is one of few traders I will do that for.
Dave in Shropshire
Posted on 07/10/2021
, work completed 02/04/2021
Recommended
Excellent products and service
I am very happy with the whole process of ordering, installing and service from Tom and his team. Very knowledgeable and helpful and a quality installation and products. I have no hesitation in recommending them.
2011-07-01 15:26:27.307
Posted on 19/04/2016
, work completed 19/04/2016
Recommended
If you want a good job done, look no further
Efficient, tidy (left the place better than it started!), on time. Knew what they were doing, and did it properly. These folks will probably not be the cheapest quote, but they will certainly do an unbeatable job, and I'd have them back in a heartbeat if I needed another system of any kind (this was a 5.4Kw Solar PV install on a domestic slate roofed garage). No sales BS, no attempts to sell me unnecessary or useless add ons, and one of the few companies who actually bothered to measure shading. Also helped with the FIT forms (all 20 pages). Just could not be bettered.
Dave
Posted on 30/09/2016
, work completed 30/09/2016
Recommended
Knowledgeable, friendly & professional
Everyone we met from Go Green, from initial contact and survey through to installation and commissioning was friendly, polite, professional, highly knowledgeable and helpful. They did a fantastic job - fast, neat and professional. Happy to recommend.
Nicola, Shropshire
Posted on 30/08/2016
, work completed 30/08/2016
Recommended
Great Service
One hears some horror stories regarding overselling and sub standard work in regards to PV systems, none of this is true of Go Green. From first contact to completion and commissioning the experience has been great. Knowledgeable, skilled and professional are words to describe their service. The system was installed as described on time and on budget, The team worked extremely hard and completed the install as promised. I heartily recommend Go Green if you are considering a PV Solar system.
Martyn, Shropshire
Posted on 05/09/2017
, work completed 05/09/2017
Recommended
Thorough, diligent and tidy!
Big job for us - new ASHP and 42 solar panels, took a few weeks but all done well. Planning was thorough, the internal remedial works completed cleanly, then the outside work done with little disruption. No hard sell, just options with impartial advice as far as I could tell. Not the cheapest, but you tend to get what you pay for After sales support is great - warranty claim 3 years later dealt with very professionally
Paul in Shropshire
Posted on 07/10/2021
, work completed 30/09/2017
Recommended
Excellent solar panel installation
When I first contacted Go Green in October last year they weren't taking any further enquiries until the New Year. This was a good sign showing how busy and in demand they were. In January I spoke to Colin and received a few scenarios to consider. We had a number of further discussions and over the following weeks I gained the understanding of the best combination to go for. The price was competitive and with personal attention provided by Colin, it was easy to choose Go Green for the installation. The Go Green team spent three days preparing the roof for the sixteen solar panels and completing the AC and DC wiring. The addition of the Immersion Heater Controller was a good decision. The team were always prompt and courteous and provided information on where they were and what had to be done next. Go Green subcontracts the Scaffolding. They didn't arrive on time and appear to operate in a two day window. This is no reflection on Go Green and is out of their control.
Customer in Telford and Wrekin
Posted on 29/03/2022
, work completed 25/03/2022
Recommended
Delighted with our domestic solar installation
I have no hesitation in recommending Go Green Systems. The technical aspects were well-explained; installation of the panels and electrical components was completed in a professional and courteous manner; administrative aspects were handled promptly and efficiently. You have the feeling of being in good hands with a company that offers high expertise and quality products without the "hard sell".
Customer in Shropshire
Posted on 24/03/2022
, work completed 09/03/2022
Recommended
Solar panel installation
Having previously owned solar panels on a previous property we wanted to own again. Go green were highly recommended by neighbours in the area. They were very prompt to reply to our initial enquiry. Talked us through all options and how technology has moved on. Extremely accommodating on time relating to our work commitments. Kept us well informed at every step in the process. Guided us through all paperwork and applications. Work completed promptly and to published schedule. Very neat job and very pleased with work. Follow up visit to ensure we were happy and fully understood all the benefits. Very happy to recommend.
Customer in Shropshire
Posted on 31/12/2025
, work completed 16/12/2025
Recommended
Great company
Go Green Systems completed a 5kW solar system and SolarEdge battery installation for me in November last year. It was a long time coming because I kept on changing my mind as to when & how big the system was to be. They were always very patient and altered my quotes several times until I was happy with my choice. They completed an in-roof system to a very high standard and I’m extremely happy with how it’s working. The lads were professional and courteous. Tom always gave advice as and when needed. I would not hesitate recommending this company
Customer in Shropshire
Posted on 08/01/2024
, work completed 10/11/2023
Recommended
Quality local renewable energy is experts
Just has a Solar Edge Solar panel system fitted to our 3 bed property. Work completed to plan and agreed costing. Engineers worked at warp speed. Tidy and polite. Already seeing the benefits although fitted at the least product time of the year. Really excited about the systems potential. The Directors / Ops manager etc are super responsive to any enquiry. Having further works completed in n January to even further maximise the systems potential.
Customer in Shropshire
Posted on 08/11/2022
, work completed 25/10/2022
Recommended
Commercial Solar Power Systems Installation
We received an excellent service from GoGreen from enquiry to completion. We are a Government manufacturing supplier and we found GoGreen to be a very professional organisation throughout, they installed two systems into our manufacturing facility including one to a three phase supply without any problems and we are looking forward to our next project with them which is currently in hand. Many thanks to Tom Smith and all at GoGreen.
Customer in Shropshire
Posted on 08/12/2022
, work completed 07/12/2022
Recommended
Excellent solar panel and battery installation
Very good experience from start to finish and great to work with a local company. Really helped me make the right decisions at the design stage and instilled confidence. Installation was quick and efficient with no significant issues and a great bunch of workers. Go Green to care of the paperwork efficiently and helped me through the process of applying for an export tariff. System has performed flawlessly for nearly three months now and has exceeded my expectations.
Geoff in Shropshire
Posted on 21/06/2023
, work completed 27/03/2023
Recommended
PV, Excellent installation on time and to budget, still running well 10 years later
From the beginning everything was explained clearly and courteously, all paperwork fully in order. Installation was on time and to budget, great care being taken to make sure it looked right and caused no damage to existing structures (it was on a fairly old roof which itself was not perfectly square, so careful thinking was needed). Has now run better than predicted for over 10 years. I have always monitored its output carefully and can detect no deterioration in its performance. We’re delighted with it.
Customer in Shropshire
Posted on 18/10/2021
, work completed 20/08/2014
Recommended
Efficient, punctual and friendly
Solar panels were fitted to my roof 3 years ago. I had an honest and clearly explained survey with no attempt to oversell or fake discounts. The PV installation was painless with no disruption and completed as agreed, despite bad weather. The was a mistake with the inverter that was fitted, an easy mistake as it looked identical to the correct one, but the problem was diagnosed and corrected very quickly and without quibble and since then panels have exceeded the estimated output every year since. Not the cheapest, but I would recommend without hesitation.
Customer in Staffordshire
Posted on 11/10/2021
, work completed 11/01/2018
Recommended
Very Reliable company
I was recommended Go Green for PV installation by a friend. Their service was exemplary. Their quote was completely inclusive and understandable by a non-techie like myself. They coordinated the work with our builders and did the work in 3 phases in line with their committed timeline. All installation was tidy and works perfectly. Post installation communication has been helpful and I have faith that it will continue in that vein.
Customer in Shropshire
Posted on 18/09/2024
, work completed 01/08/2024
Recommended
A First Class Job
Tom's team were polite, reliable and efficient. Compared with the other companies who quoted, they were the cheapest, but knew their products inside out and clearly explained what would be the best for us. They did what they said they would do, always took off their shoes at the door and were very hard-working. Yesterday, in early March, we generated over 20Kwh's! We are delighted
CMR402058899
Posted on 04/03/2015
, work completed 04/03/2015
Recommended
Solar panel installed
I used Go Green to install solar panels for my home in January. An excellent efficient Solar PV System, designed and installed by a knowledgeable, well organised, hardworking courteous team. No hard sell. No rubbish left behind. No regrets about using this company.
Caravan
Posted on 30/07/2014
, work completed 30/07/2014
Recommended
403069022
They planned and installed a 3.5 kw Solar System and then worked with my builder for final fit. One glitch with inverter that they quickly fixed - otherwise great.
John, Shropshire
Posted on 27/09/2018
, work completed 27/09/2018
Recommended
Reliable, trustworthy, neat, great job.
As soon as you talk to Go Green, you can tell that they are doing their job because they are passionate about solar power, and that they are reliable, trustworthy, neat and tidy, hardworking and will do a really good job for a fair price. A great experience, all through planning and installation, and I'm delighted with my PV solar panels, which have been performing excellently.
Roy Turner
Posted on 15/10/2018
, work completed 15/10/2018
Recommended